30 Best Alternatives to LiveAgent in March 2025

Alternatives & Competitors to LiveAgent

Here are competitors or alternatives to LiveAgent and other similar Customer Support software. You need to consider some important factors when choosing a tool like LiveAgent for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to LiveAgent that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of LiveAgent. Discover sofware like Zendesk, Freshdesk, Zoho or Intercom.

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List of Alternatives to LiveAgent

From Customer Support tools, we have selected the best alternatives to LiveAgent based on reviews for each solution and similarities with LiveAgent. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo zendesk

1. Zendesk

Popular

Create a customer success support suite that is accessible and available to your customers at all times.

4.1 (29 reviews)
1 deal available | Redeemed by 1491 members
AI Customer Support Customer Experience Customer Support CRM

6 months free

Zendesk leverages AI to ensure you can be available on any channel, at any time, quickly addressing your customers' requests and resolving their problems.

logo freshdesk

Customer service software to optimize your client communication

4.3 (29 reviews)
1 deal available | Redeemed by 343 members
Customer Support

90% off the Pro plan for 1 year

Save up to $100,000

Freshdesk's intuitive helpdesk solution helps customer service teams optimize their collaboration, better organize their requests, and provide faster and more targeted responses.

logo zoho

All-in-one customer relationship management software

4.6 (21 reviews)
2 deals available | Redeemed by 417 members
CRM Customer Experience Lead Management

$2,500 in credits for 1 year

Save up to $2,500

The Zoho platform brings together in a single tool all the functionalities your startup needs to manage and optimize customer relations on a daily basis.

logo intercom

Strengthen relationships with your customers with an online messaging system.

4.4 (29 reviews)
1 deal available | Redeemed by 1445 members
Collaboration Customer Experience AI Customer Support Customer Support

1 year free on the Advanced plan

Intercom, especially thanks to AI, help you easily set up the right messaging experience, including bots, emails, messages, or even help centers, to build relationships with your customers throughout their journey.

logo freshchat

A centralized and optimized messaging service

3.9 (28 reviews)
1 deal available | Redeemed by 212 members
Customer Support

90% off the Pro plan for 1 year

Save up to $100,000

Freshdesk Messaging is the tool that will allow you to optimize your customer service by communicating with your prospects through various messaging channels. The centralization of all your conversations in one inbox, as well as the creation of chatbots, will boost the efficiency of your team and the satisfaction of your customers.

Secret.

Go Premium

Get access to all our 369+ Premium deals for only $149/year.

logo livechat

Customer service and chat software

4.3 (20 reviews)
1 deal available | Redeemed by 198 members
Customer Support

$150 credits (Team, Business and Enterprise Plans)

Save up to $150

LiveChat gives you access to easy-to-use applications to contact your website visitors directly through a live chat window, and thus increase your chances of conversion.

logo freshcaller

Cloud telephony and call center software

4.0 (24 reviews)
1 deal available | Redeemed by 197 members
Call Centers

90% off the Pro plan for 1 year

Save up to $100,000

A simple solution to manage all your telephony needs: call center, customer support, sales, daily calls, etc.

logo botnation

Easily create & implement chatbots to improve customer communications

4.9 (20 reviews)
1 deal available | Redeemed by 87 members
Customer Support

50% off any plan for 12 months

Save up to $330

Botnation is the tool that will allow you to create chatbots in just a few minutes, for all your platforms: website, WordPress, Facebook Messenger, or WhatsApp.

logo help scout

Comprehensive customer service platform

4.3 (28 reviews)
1 deal available | Redeemed by 84 members
Customer Support

6 months free on the Plus plan

Save up to $300

The Help Scout platform gives you access to a renowned and efficient online solution for responding to your customers’ requests at any time. Specifically designed for growing businesses, Help Scout allows you to reach your goals and grow with confidence.

Prezi Logo

Zoho Desk: Empowering customer support excellence.

4.6 (24 reviews)
Customer Support Productivity

Zoho Desk brings exceptional value by providing a comprehensive help desk software solution that enables businesses to deliver exceptional customer support. With features like ticket management, workflows, AI-powered self-service options, multichannel support, and robust reporting and analytics, Zoho Desk helps businesses streamline their support processes, improve customer satisfaction, and ultimately drive growth.

Secret.

Go Premium

Get access to all our 369+ Premium deals for only $149/year.

logo salesforce service cloud

Empower your customer service with Salesforce Service Cloud

(0 reviews)
Customer Support

Salesforce Service Cloud revolutionizes customer service by providing a comprehensive, cloud-based platform designed to enhance every aspect of customer interaction. This powerful tool integrates seamlessly with existing systems, ensuring a unified and efficient experience for both service agents and customers.

drift logo

Connect, convert, close

4.7 (29 reviews)
Customer Support

Drift is a conversational marketing platform that unites marketing and sales in real-time conversations with customers. Its software is designed to engage website visitors through live chat and chatbots, allowing businesses to qualify leads, book meetings, and provide personalized customer support directly.

logo hubspot

CRM, marketing automation & customer service software suite

4.4 (26 reviews)
2 deals available | Redeemed by 1920 members
AI Sales and Business Content Marketing Prospecting Marketing Automation CRM

75% off for 1 year

Save up to $7,000

The HubSpot suite leverages AI to streamline managing your customer throughout their life cycle: from website visits and form completions to phone calls, email exchanges, quote signing, support, and upsells.

logo front

Streamline teamwork to delight customers.

4.6 (29 reviews)
1 deal available | Redeemed by 143 members
Customer Experience Customer Support

6 months free on Growth plan

Save up to $4,740

Front is a customer operations platform designed to streamline communication for teams, enabling them to deliver exceptional service at scale. It combines the efficiency of a help desk with the familiarity of email, offering built-in collaboration, visibility, and efficiency.

hubspot service hub logo

Transform customer service into customer success

4.2 (29 reviews)
1 deal available | Redeemed by 11 members
CRM

30% off Service Hub Professional and Enterprise plans for 1 year

HubSpot Service Hub is a customer service software that helps businesses manage and connect with their customers. It offers features like ticketing, customer feedback, knowledge base and reporting. The software aims to provide a better customer experience by streamlining customer service processes and improving customer satisfaction. It integrates seamlessly with other HubSpot products for a complete CRM solution.

Secret.

Go Premium

Get access to all our 369+ Premium deals for only $149/year.

logo myoperator

Simplify your calls and enhance your customer experience.

4.5 (20 reviews)
1 deal available | Redeemed by 14 members
Call Centers

30% off for 1 year

Save up to $108

MyOperator is a cloud telephony and no-code enterprise communication platform designed for businesses, offering a range of features including automated IVR, AI-powered speech analytics, scalable conversations, and integration with CRM, WhatsApp, and SMS.

zoho salesiq logo

Empower your sales with Zoho SalesIQ!

4.4 (14 reviews)
1 deal available | Redeemed by 8 members
Customer Support

$100 in Zoho Wallet credits

Zoho SalesIQ is a live chat software that enables businesses to engage, convert, and support their customers in real-time. It provides visitor tracking, lead scoring, and analytics features to help understand customer behavior. Additionally, it offers mobile support and integration with other Zoho products and third-party applications for a comprehensive customer support system.

logo freshworks

Software suite for sales, marketing, and customer service teams

3.8 (20 reviews)
1 deal available | Redeemed by 967 members
Lead Management Customer Experience AI Customer Support

90% off the Pro plan for 1 year

Save up to $100,000

Freshworks leverages AI to centralize, share, and understand data across your business. By utilizing AI, your marketing, sales, and customer service teams can work on the same data to provide a unique and personalized experience to each lead and customer.

logo spiceworks

A community for IT professionals

4.5 (24 reviews)
IT Management

Spiceworks provides a network and community for IT professionals and businesses to collaborate, share knowledge, and gain insights on technology and industry trends.

Tidio Logo

Chat. Connect. Convert.

4.3 (29 reviews)
Customer Support

Tidio is a powerful live chat and chatbot platform that helps businesses increase their customer engagement and boost sales. With Tidio, businesses can provide real-time support to their website visitors, capture leads, and automate customer interactions.

Secret.

Go Premium

Get access to all our 369+ Premium deals for only $149/year.

logo helpcrunch

All-in-one customer messaging platform. Live chat, Email automation, Knowledge base & more.

4.6 (29 reviews)
Customer Support Customer Experience Lead Management

HelpCrunch is a comprehensive customer service software designed to meet various business needs. It offers a multichannel communication platform that unifies live chat, email, and popular messaging apps like WhatsApp and Instagram into a single dashboard.

comm100 live chat logo

Comm100 Live Chat: Connecting Customers, Creating Solutions

4.6 (20 reviews)
CRM

Comm100 Live Chat is a customer service software that enables businesses to engage with their customers in real time. It offers features like automated responses, visitor tracking, customization, and reporting. The platform is designed to improve customer satisfaction and conversion rates by providing immediate assistance and support. It can be integrated with other business systems for seamless customer service management.

chaport logo

Chaport: Streamlining Communication, One Chat at a Time!

4.7 (14 reviews)
Customer Support

Chaport is a multi-channel live chat software designed to improve customer service and increase sales conversions. It offers features like auto-invitations, detailed visitor info, saved replies, file sending, and more. It's easy to use, customizable, and can be integrated with various platforms. Chaport helps businesses connect with their customers in real-time, providing immediate assistance and improving overall customer experience.

truelark logo

TrueLark: Truly Smart, Truly Efficient.

4.7 (18 reviews)
Customer Support

TrueLark is an advanced artificial intelligence (AI) platform designed to automate communication and scheduling tasks for businesses. It uses natural language processing to understand and respond to customer inquiries via text, phone, or web chat. This helps businesses improve customer service, reduce operational costs, and increase efficiency. The AI can handle bookings, cancellations, rescheduling, and general inquiries.

osticket logo

oTicket: Streamlining Support, One Ticket at a Time.

4.5 (19 reviews)
Customer Support

osTicket is an open-source support ticket system. It seamlessly routes inquiries created via email, web forms, and phone calls into a simple, easy-to-use, multi-user, web interface. It manages, organizes and archives all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.

Secret.

Go Premium

Get access to all our 369+ Premium deals for only $149/year.

logo custify

Customer Success Software for SaaS

4.8 (18 reviews)
Customer Support

Reduce Churn. Retain Customers. Grow Revenue.

logo jivochat

All-in-one business messenger

4.1 (28 reviews)
Customer Support

Jivochat is the tool that will allow you to be present on every platform to talk to your visitors so you never miss out on any opportunity. It will also help improve customer satisfaction.

chatfuel logo

Fueling Conversations, Powering Connections - Chatfuel

4.6 (24 reviews)
Customer Support

Chatfuel is a platform for creating AI chatbots for Facebook Messenger without coding. It's designed to help businesses automate responses to customer inquiries, improve engagement, and facilitate sales. Features include conversation mapping, subscriber segmentation, and analytics. It also supports e-commerce integrations, allowing for seamless product promotion and sales within the chat interface.

logo zoko

Marketing platform for WhatsApp

4.7 (10 reviews)
Social Media

The all-in-one tool Zoko is a true hub for all your WhatsApp conversations. You can centralize sales, marketing and customer support through a single WhatsApp number to efficiently grow your business on this social network.

proprofs chat logo

Engage, Enlighten, Empower with ProProfs Chat!

4.7 (20 reviews)
Customer Support

ProProfs Chat is a real-time customer support software that allows businesses to engage with their customers instantly. It provides features like live chat, visitor tracking, and analytics. It helps in resolving customer queries quickly, enhancing customer satisfaction, and increasing sales. The software also supports integrations with CRM, email marketing, and help desk tools.