What is Zoho?
Pros from reviewers
-
Affordable pricing: Zoho offers affordable pricing options, including a free plan, making it accessible for businesses of all sizes. Despite its affordability, it does not compromise on the quality or range of features offered
-
Mobile app availability: Zoho offers a mobile app that allows users to access their financial information on the go. This is particularly useful for business owners who need to manage their finances from anywhere, at any time
-
Strong customer support: Zoho provides strong customer support to assist users with any issues or queries they may have. This ensures that users can get the most out of the software and that any problems are quickly resolved.
-
User-friendly interface: Zoho software is well-designed and easy to use, making it a good choice for businesses of all sizes. It provides a user-friendly interface that is easy to navigate, even for those with limited technical skills
-
Integration with other Zoho apps: Zoho integrates seamlessly with other Zoho apps and tools, which is a significant advantage for businesses already using Zoho products. This integration allows for a streamlined workflow and increased productivity
Cons from reviewers
-
Fewer integrations: Compared to other accounting software, Zoho Books offers fewer integrations, which can limit its functionality and versatility
-
Limited inventory management features: Zoho Books does not offer comprehensive inventory management features, which can be a drawback for businesses with extensive inventory needs
-
Lack of advanced project management features: The software lacks sophisticated project management features, making it less suitable for businesses with complex project management requirements
-
Basic time tracking functionality: The time tracking feature in Zoho Books is quite basic and may not meet the needs of businesses that require advanced time tracking capabilities
-
Limited customization options for invoices: The software does not offer extensive customization options for invoices, which can be a disadvantage for businesses that need to create highly customized invoices.
$2,500 in credits for 1 year on Zoho
Get $2,500 in credits for 1 year on Zoho and up to $2,500 savings with Secret.
Main features
Starting Price
Free Plan
Optimize your company finances
Develop customized applications
Collaborate seamlessly
Manage your projects efficiently
Manage employees
Starting Price
$59
/ month
Free Plan
Yes
Optimize your company finances
Develop customized applications
Collaborate seamlessly
Manage your projects efficiently
Manage employees
$2,500 in credits for 1 year on Zoho
Get $2,500 in credits for 1 year on Zoho and up to $2,500 savings with Secret.
How Zoho compare to similar software?
Product
Price
$59
/ month
Free plan
Yes
Main features
Pros
Cons
Alternatives
Deal
$2,500 in credits for 1 year on Zoho
Save up to $2,500
Zoho and Zendesk are two prominent software platforms designed to optimize customer service and support operations. However, they cater to different business needs and preferences, so it's essential to understand their differences to make an informed choice that aligns with your specific requirements.
Zoho stands out for its extensive suite of business applications, including CRM, helpdesk, finance, and more. Its strength lies in centralizing multifaceted operations within a unified ecosystem, making it suitable for businesses aiming to streamline various aspects under one roof. Zoho provides a versatile, integrated solution catering to a wide array of business functions. Conversely, Zendesk focuses primarily on customer support and service management. While it can integrate with other software, its core competence revolves around ticketing systems, knowledge base creation, and enhancing customer engagement. Zendesk is well-suited for businesses prioritizing efficient ticket...
One of the key differences between the two solutions is their pricing. Salesforce is the more expensive. While Zoho CRM plans start at $14/month/user, Salesforce starts at $25/month/user. Zoho’s plans max out at $52/month/user for its Ultimate plan. Salesforce’s Unlimited plan is priced at $330/user/month. Zoho also offers a free version with solid CRM features, including contact management, email marketing, sales automation, and more. Ultimately, Salesforce is a premium product. You pay a higher price for it, but you get increased functionality in return.
Zoho and Salesforce’s AI features also diverge. Zoho’s AI work assistant, Zia, is designed to make your CRM more efficient. It can make workflow automation suggestions, run analytics for personalized customer recommendations, and perform data enrichment to find missing lead data. It also suggests basic writing improvements. Zia is only available with Zoho’s top-tier plans. Salesforce’s AI assistant, Einstein, is generative...
Zoho
All-in-one customer relationship management software
$2,500 in credits for 1 year on Zoho
Save up to $2,500
Salesforce
CRM software for SMEs
While Zoho and HubSpot’s respective CRMs are popular in their own right, there are some differences between them to consider when choosing the tool for your business. Firstly, if you’re looking for a free CRM, you should closely compare the inclusions in their free versions. Zoho’s free plan is more of a pure CRM product. While it offers some email marketing tools, it mainly focuses on CRM features like sales automation, standard analytics, basic customization, and web forms. Access to Zoho’s free version is limited to 3 users. In comparison, HubSpot’s free version is a CRM suite with access to some basic marketing, service, content management system (CMS), and operational tools. These include landing pages, live chat, sales email templates, ticketing, and list segmentation features. While it offers access to a broad range of inclusions, keep in mind the free version limits the level of functionality for these. HubSpot’s free version is available to unlimited users.
Both Hubspot and...
Who is Zoho best for according to our reviewers?
Social Media Managers: Zoho offers tools that are particularly useful for social media managers, such as post scheduling and basic analytics. The software allows for seamless creation of social media posts and easy management of multiple social media channels
Non-Technical Users: Despite having limited programming experience, non-technical users can benefit from Zoho's low-code systems. They can build business apps on Zoho Creator, integrate with Zoho Workdrive, and use other Zoho tools like Zoho Mail and Zoho Zeptomail
Freelancers and Entrepreneurs: Zoho's affordability, functionality, and ease of use make it ideal for freelancers and entrepreneurs. The mobile app allows them to manage their finances on the go, including adding customers, invoicing, acknowledging payments, and sending statements
Disappointed Users: Some users find Zoho lacking in advanced features, such as efficient workflow capabilities and advanced project management features. These users may also encounter issues with bank connection reliability and limited customization options for invoices.
Small to Medium Businesses: These businesses can benefit from Zoho's user-friendly interface, automated invoicing, payment tracking, multi-currency support, budgeting, and financial reporting features. The software's integration with other Zoho apps and tools is particularly advantageous for these businesses
$2,500 in credits for 1 year on Zoho
Get $2,500 in credits for 1 year on Zoho and up to $2,500 savings with Secret.
Zoho Reviews
4.6
Zoho rating
4.5
Ease of use
4.6
Customer service
4.3
Value for money
4.0
Likelihood to recommend
4.3
Features
21 Zoho Reviews
-
Janice Davis
Simple & Cost-Free: Zoho Review
I find Zoho easy and free to use. I utilize their invoicing tool for sending small bills to clients. Although it can be slightly overcomplicated in some areas, it's simple enough to understand what's happening. Considering it's free, I think it's great.
August 27, 2024
-
Roy Williams
Simplifies Social Media Management
I tried managing my social channels manually and it wasn't effective. I also tried other tools but they were cumbersome and too complex for my needs. Then, I found Zohosocial and I'm very pleased with its technology and ease of use. It makes collaboration within my business team easy. Well done!
August 17, 2024
-
Larry Jones
Efficient Automation and Mobility with Zoho
I've been able to automate many of my routine tasks using Zoho, saving me valuable time and effort. The mobile app of Zoho is well-designed and convenient, allowing me to manage my business on the go
August 13, 2024
-
Rachel M
As a Fresh Entrepreneur: Zoho Review
As a new entrepreneur, I've found Zoho Social to be incredibly helpful in scheduling future posts across multiple platforms. I've been searching for a software like this for a while and even the free version has allowed me to manage my social media channels effectively. What I appreciate about the Zoho Social team is that they offer a 15-day trial period where you can enjoy the full version and schedule posts that will appear on your social media channels even after the trial ends. I've also had interactions with their customer service, who were very friendly and understanding. They were quick to resolve an issue I had with my email address.
August 5, 2024
-
Jason
This is the most user-friendly platform
I find Zoho to be the easiest platform to use for our social media channels. Initially, I was apprehensive about the learning curve, but after following Zoho's comprehensive video on YouTube, I instantly felt confident using the platform. I believe anyone can use it with ease.
July 29, 2024
-
Celeste M
User-friendly but lacks scalability and automation
My overall experience with Zoho Books has been disappointing. I was under the impression that the software could offer more than it actually does. It lacks efficient workflow capabilities and doesn't provide a way to automate repetitive tasks. While it might be suitable for beginners with few sales or a limited budget, it doesn't meet the needs of businesses looking to expand or merge. The software developers can't transfer books from their platform to a new or upgraded version, making it incompatible unless you have additional staff or time to manually import each transaction. The software is user-friendly for basic bookkeeping, but it's not designed for those who want to automate as much of the workflow as possible. It's also not suitable for businesses planning to grow with the software. The connection to the bank account and credit card often fails, forcing me to sync manually. I've reached out to customer service about this issue, but there doesn't seem to be a resolution. When it comes to upgrading from a previous version, the process is not smooth.
July 23, 2024
-
Joseph F
Zoho's Email Marketing Tools Boost Engagement and Provide Valuable Insights
I've been using Zoho's email marketing tools to great effect, seeing a significant increase in engagement from my customer base. The reporting features in Zoho are robust and intuitive, providing me with valuable insights into my business performance
July 14, 2024
-
Beverly Garcia
Great App, Terrible Customer Service
The app is good, but the customer support is terrible. Despite having the option to chat with support, they often miss my messages and take days to respond. Once I report an error, they disappear until I send reminders. My friends who use Quickbooks seem to have a more customer-friendly experience. Zoho, you will lose customers if you don't improve your support.
July 9, 2024
-
Marilyn Jones
Experience with Zoho Social
The free version of Zoho offers basic analytics, which, while not providing deep insights, is better than nothing. I believe the free version should include more features, especially the calendar view, which I find extremely useful. I appreciate being able to write posts ahead of time and schedule them, but I strongly feel this feature should also be included in the free version.
June 29, 2024
-
Lawrence Williams
Zoho: Exceptional Value for Money with Comprehensive Tool Suite
Lastly, the value for money that Zoho offers is outstanding, providing a comprehensive suite of tools at a competitive price point.
June 23, 2024
