Zendesk Promo Code: 6 months free
We’ve partnered exclusively with Zendesk to offer an incredible deal to startups: enjoy up to six months free on both Zendesk Suite and Zendesk Sales CRM—a savings of up to $50,000! This exclusive promo code not only eliminates your fees but also arms you with Zendesk’s premier customer service and sales tools. Check your startup's eligibility for this unbeatable offer on our site, and don't miss the chance to enhance your customer interactions with one of the most powerful SaaS platforms available.
Does Zendesk have a startup program?
Yes! Zendesk's startup program is designed to help new businesses thrive by offering significant savings and coupons. Qualifying startups can enjoy Zendesk services valued at up to $50,000 for free for six months.
What benefits come with Zendesk's promo code?
By using this promo code, you gain six months free access to Zendesk Suite and Zendesk Sales CRM. Additional perks include onboarding support, office hours with startup success teams, invitations to community events, and a wealth of educational resources to drive your business forward.
How will I know if my Zendesk discount has been successfully applied?
Once your application is processed and approved, you will see the discount reflected in the billing section of your Zendesk dashboard. We ensure the process is transparent, so you know from the start that you're receiving all the promised benefits.
What are the eligibility criteria for Zendesk's startup discount?
To be eligible for this exclusive discount, your startup must be new to Zendesk, have fewer than 50 employees, and have secured funding up to, but not exceeding, Series B.
How can I apply my Zendesk coupon code?
You can redeem your Zendesk coupon code easily. Click on “Get Deal” or follow this simple sign-up process. After confirming your eligibility, your promo code will be automatically applied to your new Zendesk account.
Is there a guarantee with Zendesk's promotion?
We've partnered with Zendesk to ensure that this promotion is valid and ready to provide the advertised savings and benefits!
Why should I take advantage of Zendesk's discount?
With up to six months free on both Zendesk Suite and Zendesk Sales CRM, which would have cost you between $55 to $115 per user per month, you could save up to $50,000. This discount code gives you premium customer management and sales tools at no initial cost, boosting both customer satisfaction and operational efficiency..
General information about Zendesk
The Zendesk suite is a complete cloud solution for multi-channel customer service. With it, your startup can deliver a customer experience that lives up to your customers’ expectations. Simple to use and powerful, this SaaS software is ideal for improving customer satisfaction, boosting retention rates and supporting your business growth.
Zendesk uses AI to provide features like automated ticket routing, sentiment analysis, and chatbot responses, ensuring customer queries are managed efficiently across all channels. For instance, Zendesk answer bot uses AI to improve customer service
This software tool is ideal for ensuring a presence on all the channels that matter to your customers: your website, telephone, email, chat or social networks. By centralizing tickets from all channels in one place, you gain efficiency. In just a few clicks, escalate tickets, assign tickets or send notifications to agents.
Thanks to its unified workspace, Zendesk enables your agents to collaborate more effectively. They have access at all times to the information they need, and can easily exchange information with their peers. The experience becomes smoother and more enjoyable. What’s more, your agents can respond more quickly to customer requests thanks to the numerous automation features available. By designing customized workflows, you can significantly streamline and accelerate your processes.
What’s more, comprehensive and relevant analysis functionalities enable you to monitor performance. With an integrated survey tool and customized reports, you have everything you need to improve your customer service and delight your customers.
To discover the Zendesk platform at the best price, take advantage of Secret’s discount offers on all pricing plans.
Expert review on Zendesk
Customer service is an important factor for a startup’s success. But you can’t be everywhere, all of the time… I mean, technology is good but not that good (let’s wait to see what Apple has in store for us next 😏)
Zendesk provides you with the optimal customer success support suite you need to provide your customers with the best experience 😎 The software allows you to be available to your customers at any time, while optimizing your process according to their needs, making for happy customers. Connect with your customers through a number of different channels like phone, chat, email, messaging, help centers and more 📧 Zendesk’s Suite gives your teams everything they need to perform at their best; tracking different cases and their resolution, allowing for internal & external collaboration, predefining responses, and, most importantly, empowering your teams with knowledge management ✔️
Zendesk’s tool makes both your customers’ lives and the lives of your team members easier 😌 The agent workspace provides everything your teams could need to respond quickly & efficiently to your customers and provide the very best support. No matter what your industry or business type, Zendesk has the CRM solution for you. What’s more, there are plenty of resources available to you to get started and get the most out of Zendesk’s suite of tools, from blogs to events to the community and much more 😃
Zendesk offers complete solutions for both your customer service and sales 💳 You just simply have to choose the right plan for you, depending on the number of agents you need, the help center available, the amount of AI-based responses you plan, etc. With Secret, you can get 6 months free on Zendesk’s Suite & Sales CRM along with 15% off for 12 months, possibly saving you up to $50,000! 😮
- More details about Zendesk's pricingsAlternatives to Zendesk’s customer support & sales CRM software include, but are not limited to, Freshdesk, Intercom, HubSpot, Help Scout, Salesforce. Check out Secret for more great deals just like this! 👀
- More alternatives to Zendesk
Customer Success Manager
Photos and videos
What is Zendesk used for?
Zendesk Suite is a comprehensive cloud-based solution that empowers small businesses to enhance their customer service. It provides a unified platform where all customer interactions across various channels like email, phone, chat, and social media are centralized, making it easier to manage and respond to customer queries. For instance, a small e-commerce business can use Zendesk to streamline its customer support by automating responses to common queries, thereby saving time and improving efficiency. The software also offers robust analytics for monitoring performance and identifying areas for improvement. With customized workflows and integrated survey tools, businesses can continually refine their customer service strategy and boost customer satisfaction.Zendesk pricing
Support Team
$20
/ user / month
Ticketing system
Email, X, and Facebook
Customer details and conversation history
Business rules
Support Professional
$59
/ user / month
AI agents
Business hours
Customer satisfaction surveys (CSAT)
Multilingual support
Support Enterprise
$124
/ user / month
Service level agreements (SLA)
Skills based routing
Custom agent roles
Contextual workspaces
Zendesk features
An automated, available and optimized customer service.
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Automation and workflow
Zendesk offers automation tools that allow businesses to create predefined rules and workflows. These automations can help route tickets to the right agents, send automated responses, and escalate issues when necessary, improving efficiency.
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Multichannel support
Zendesk enables businesses to offer support through multiple communication channels, including email, chat, social media, phone, and web forms. This allows customers to reach out through their preferred channels, improving customer satisfaction.
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Integration
Zendesk can be integrated with a wide range of third-party applications and tools, including CRM systems, e-commerce platforms, and productivity apps. This ensures that customer support is seamlessly integrated into existing business processes.
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Knowledge base
Zendesk provides a knowledge base where businesses can create and maintain articles, FAQs, and self-help resources. Customers can access this information to find answers to common questions, reducing the need for agent assistance.
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Ticketing system
Zendesk's core feature is its ticketing system, which allows businesses to efficiently manage customer support requests. Support requests from various channels, such as email, chat, social media, and web forms, are consolidated into tickets. Agents can then track, prioritize, and respond to these tickets in a structured manner.
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Customization and branding
Zendesk offers customization options, allowing businesses to tailor the platform to match their branding and design preferences. This helps maintain a consistent customer experience across all support interactions.
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Reporting and analytics
Zendesk provides reporting and analytics features that enable businesses to track and analyze various support metrics, such as response times, ticket volumes, customer satisfaction, and agent performance. These insights help organizations make data-driven decisions to improve their support operations.
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Customer engagement
Zendesk includes features for proactive customer engagement, such as live chat and messaging capabilities. This allows businesses to interact with customers in real-time, providing immediate assistance when needed.
29 Zendesk Reviews
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Christina Brown
Zendesk Mobile App: Stay Connected and Respond Anywhere!
The mobile app of Zendesk is very convenient. It allows me to stay connected and respond to tickets even when I'm away from my desk
October 15, 2024
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Evelyn Martinez
An Ode to Zendesk: A Model of Customer-Centric Excellence and Ethical Business Practices
I am thrilled to be a part of what is possibly the most customer-centric company I've ever encountered in my professional career, which is fitting since they specialize in customer service software. Their business practices are transparent and it's so easy to adjust the number of seats from one year to the next. Despite the numerous options available, I am sticking with them. Their finance department is on top of things, sending accurate invoices and maintaining excellent internal communication, even ensuring service continuity when the correct invoice was paid on time. Something is seriously right with this company. The software itself is more than just okay, it's fantastic! It's exciting to think that they will likely thrive and grow due to their ability to run a business ethically. I can't understand why anyone wouldn't want to work for such a transparent company. I am beyond impressed.
October 8, 2024
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Finnegan G
Enhancing Customer Service with Zendesk
Using Zendesk has greatly improved our client experience as it has allowed us to implement new processes based on the data we collect. Our productivity has significantly increased and everything is transparent. We've managed to create a self-help library for our clients, even customizing a help center based on the Copenhagen theme with custom CSS styling. I have found nothing to dislike about Zendesk; the back-end user experience is the best I've come across. The integration with Shopify and knowledge capture is seamless. We've been using Zendesk Support for years and I'm confident we've only just begun to explore its capabilities. However, for a small business like ours, it's more than enough. I do wish that new feature requests could be implemented faster and that Zendesk could handle all new implementation requests. We switched to Zendesk Suite because of its excellent integrations. All our support tickets are sent to a Slack channel, keeping the entire team informed. Compared to other companies, their prices are quite affordable. Overall, I'm very satisfied with Zendesk.
September 30, 2024
Zendesk: Pros & Cons
Pros
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Omnichannel capabilities: The customer service platform is ideal for providing support across all channels
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Unified workspace: Every employee finds customer information quickly and efficiently
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Analytics and reporting: Comprehensive and highly relevant analytics capabilities
Cons
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Pricing: Customer support platform pricing plans are quite expensive
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Customization: The tool’s customization features are limited
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Analytics and reporting: Comprehensive and highly relevant analytics capabilities
