Freshdesk Promo Code: 90% off the Pro plan for 1 year
We’ve teamed up with Freshdesk to bring an exclusive promo code to startups and small businesses that's too good to miss: save up to $100,000 with 90% off the Pro plan for a year. But the savings don’t stop there—your business will continue to enjoy 50% off in the second year and a sustained 25% off from the third year onwards. This tiered discount structure allows you to fully tap into Freshdesk's extensive suite of tools at a fraction of the cost, enhancing your customer service capabilities significantly. By integrating these powerful tools, you're equipped to refine every customer interaction, transforming them into opportunities for growth and success, all while managing your operational budget more effectively.
Who is eligible for this Freshdesk startup discount?
This Freshdesk discount code is specifically designed for new or emerging companies looking to maximize their customer service capabilities. Small businesses that have accumulated up to $4 million in total funding qualify to receive an impressive 90% off on their first year of using Freshworks products.
How do I apply for Freshdesk’s discount code?
It's simple! Just click the "Get deal" button on our page, fill out the application form provided, and submit it under our partnership. Freshdesk will process your application and get back to you to confirm the activation of your coupon.
Can existing Freshdesk users apply these promo codes?
This particular promo is tailored for new or non-paying users only. Existing customers might want to check out other offers or upgrades Freshdesk might be running separately.
Why should I opt for this Freshdesk deal?
Opting for this Freshdesk deal is financially astute, especially when you consider the usual costs of their plans. Normally, the Pro plan is priced at $49 per agent per month. With our exclusive offer providing 90% off, your cost would dramatically drop, allowing you to enjoy the same high-level features for just $4.90 per agent each month in your first year.
General information about Freshdesk
The Freshdesk customer service platform is all about collaborative working. It enables you to improve your customer care while facilitating the work of your employees.
This cloud-based software tool centralizes all the features you need to optimize your customer service. Using this Help Desk solution, you can manage tickets from all the channels used by your startup. Freshdesk’s strength lies in its unified, collaborative inbox. All agents can access the various customer requests, which are prioritized and categorized.
Your business can move up a gear thanks to the highly relevant functions that complement ticket handling. In particular, automated workflows enable your agents to save time and concentrate on high value-added tasks. Tickets are sorted as soon as they arrive on the platform. What’s more, automatic alerts and a chatbot help to speed up the handling of requests.
To improve your customer service over time, you can rely on the comprehensive analytical reports offered by the Freshdesk tool. An attractive, ergonomic dashboard displays all the key performance indicators you need. You can then monitor team performance and identify areas for improvement to optimize your business practices and processes.
More than 60,000 companies, including Decathlon, Bridgeston and Pearson, rely on Freshdesk to effectively manage their customer service.
Secret offers you a promotional coupon to take advantage of the benefits of the Freshdesk SaaS platform while making valuable savings.
Expert review on Freshdesk
Customer support will have you solving problems you never even thought were possible🤔 The new digital version of “How can I help you?” is now “Have you tried turning it on and off again?”, which works maybe 99% of the time (or seems to help, at least 🤷)
Freshdesk is a cloud-based customer support software that helps you streamline all of your customer service operations within your business 🚀 The SaaS platform provides you with all the features you need for the optimal customer journey, including ticket management, collaboration tools, a knowledge base and reporting. You and your team can handle all customer inquiries and resolve issues quickly and efficiently from one tool across multiple channels, from email to phone to social media to live chat 🎯 With Freshdesk, you are sure to enhance your customer support experience, no matter what size business. Not only can you improve your response times but you will also have a unified view of your customer interactions so you can deliver high-quality and personalized support that will form lasting relationships with your users 🤝
Freshdesk’s customer support solution is perfect for both SMBs and larger enterprises to not only provide high-quality assistance to users when they need it but to also automate repetitive tasks to facilitate your team’s efficiency 💪 Give your customers the option to self-serve with your very own portal where they can find the relevant answers to their frequently asked questions and troubleshoot their own issues before contacting a member of the team. Ensure consistent support is provided across all of the communications channels you connect to your customers on through one pleasant and easy-to-use interface, which can also be integrated into your favorite tools like HubSpot, Slack, Shopify and Google Workspace, to streamline your support tasks even further 🌟
Freshdesk has 4 different pricing plans available to you to start providing top-notch customer support to your users, starting from Free. Get 90% off Freshdesk’s Pro plan for 1 year with Secret and save up to $100,000 for your startup! 😮
- More details about Freshdesk's pricingsTop alternatives to Freshdesk’s customer support SaaS platform include Help Scout, Zendesk, Intercom and HubSpot. Discover great deals for these tools and more on Secret! 🤩
- More alternatives to Freshdesk
Customer Success Manager
What is Freshdesk used for?
Freshdesk is a powerful customer service software that streamlines communication, making it easier for small businesses to manage customer inquiries. Its collaborative inbox allows all team members to access and prioritize customer requests, enhancing efficiency and response times. For instance, a startup could use Freshdesk to handle queries from various channels like email, social media, or phone calls. Automated workflows sort tickets upon arrival, freeing up agents to focus on complex issues. Additionally, Freshdesk's analytics provide insights into team performance, helping businesses identify areas for improvement. Companies like Decathlon utilize Freshdesk to optimize their customer service operations.Freshdesk pricing
Free
Up to 10 agents
Integrated ticketing
Ticket dispatch
Knowledge base
Growth
$15
/ user / month
Automation
Marketplace apps
Custom email server
Ticket fields & status
Pro
$51
Custom reports and dashboards
Customer segments
Up to 5 products
Extendable API limits
Enterprise
$83
/ user / month
Email bot
Unlimited products
Audit log
Agent shifts
Frequently Asked Question’s about Freshdesk's promo
What’s included in this Freshdesk coupon code?
New eligible businesses not only enjoy substantial discounts on their first year but also get 50% off in their second year and 25% off from the third year onwards. It’s a long-term saving on your journey to scaling customer support.
How will I know if my Freshdesk promo has been activated?
Once Freshdesk confirms your application, they will activate the promo code and notify you. You'll see the reduced rates applied in your billing or account settings, ensuring you that all is set for a smoother customer service experience.
What does Freshdesk’s Startup Program offer?
Freshdesk is keen on supporting burgeoning enterprises with hefty reductions. Companies with up to $4M in funding can enjoy a massive 90% off in their first year across all Freshworks products. Those with more substantial funding, over $4M, aren't left out either—they get a generous 75% off during their initial year.
Are there any other Freshdesk promotions available?
Yes, aside from the primary discount of 90% off for startups with up to $4M in funding, Freshdesk also offers a substantial promotion for more mature businesses. If your organization has secured more than $4M in total funding, you can avail yourself of a 75% off for the first year.
Is there a guarantee on Freshdesk’s promo code?
Partnering directly with Freshdesk allows us to guarantee that the promotions are valid and will be applied as advertised once you meet the eligibility criteria and your application is approved.
Freshdesk features
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Optimize ticket management
Manage tickets received from different platforms in a single inbox. For greater efficiency, your teams can predefine responses and automate different actions on received tickets.
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Access customized performance reports
Track your performance with customized reports on your teams and agents. Schedule a recurring delivery date to receive reports directly to your inbox.
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Centralize knowledge base
Store FAQs, resolution tips, and product details in a structured knowledge base, facilitating quicker problem-solving for both agents and customers.
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Enhance customer satisfaction
Leverage integrated surveys to gauge customer satisfaction post-resolution, ensuring continuous service improvement.
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Give users autonomy
With Freshdesk chatbots and widgets, your users can get the help they need at any time. Pop-ups are also available to instantly offer the right solutions to your users.
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Ensure team collaboration
Tickets can be shared within the team to allow collaboration on issue resolution. Assign different tickets to certain agents, or let Freshdesk handle this: depending on their workload, skills, etc.
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Opt for multi-channel support
Handle customer inquiries from email, phone, social media, and web chat, all unified under Freshdesk for a seamless support experience.
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Strengthen data security
Customize your SSL certificates to secure your domain or URL. Create secure access for your agents from anywhere, using their IP and single sign-on scripts.
29 Freshdesk Reviews
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Charles Johnson
Exceptional Customer Support: Freshdesk Goes the Extra Mile
Lastly, as a user of Freshdesk, I must commend their customer support. They are responsive and go above and beyond to ensure we get the most out of their software.
October 19, 2024
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Judy Brown
Exploring Freshdesk: A Hands-On Approach to Customer Retention
Freshdesk assured me they could do it all - from incorporating my desired features to enhancing performance. Once I made my payment, they gave me the space to explore the software independently. This has been the case for several years now. Some of the simpler features are a work in progress, and the changes they pledged to implement are still in the pipeline, even after a few years. I would highly recommend this tool if you're someone who enjoys a hands-on approach and doesn't mind waiting for updates. It's a great way to retain customers!
October 14, 2024
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Joseph
Freshdesk: A Cost-Effective Solution for Small Business Owners
As a small business owner, I appreciate how Freshdesk scales with my needs. Its flexible pricing plans and customizable features make it a cost-effective solution for us
October 6, 2024
Freshdesk: Pros & Cons
Pros
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Functionality: Many communication channels are available and customization is advanced
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Integration: This customer support software integrates with many tools
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Simplicity: The interface is easy to use and user-friendly
Cons
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Analysis limitations: The information on transactions is limited
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Pricing: The price is high for large requirements which can be a problem for small companies
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Learning curve: Advanced features require time to learn
