General information about Truelark
TrueLark is an advanced AI-driven communication platform designed to streamline customer interactions for businesses. It uses sophisticated natural language processing and machine learning algorithms to understand and respond to customer inquiries in real time, 24/7.
TrueLark can handle tasks such as booking appointments, answering questions about services, and providing information on pricing and availability. The software integrates seamlessly with existing business systems, making it easy to manage all customer interactions in one place.
It also provides valuable insights into customer behavior and preferences, helping businesses to improve their service and increase customer satisfaction. TrueLark is highly customizable, allowing businesses to tailor the AI's responses to fit their brand voice and specific needs.
With its intuitive interface and powerful capabilities, TrueLark is a valuable tool for any business looking to enhance their customer communication and engagement.
Unleash the power of AI in your business with TrueLark! Take advantage of our special promotions on this advanced communication platform and similar software. Streamline your customer interactions, boost satisfaction, and enhance your brand voice - all at a discounted price. Don't miss out!
See alternatives to Truelark like LiveChat or LiveAgent.What is Truelark used for?
TrueLark is an AI-based communication platform that helps small businesses improve their customer service. For example, a hair salon could use it to automatically manage bookings, answer questions about the services offered, and provide information on prices and availability. Additionally, TrueLark can help businesses understand their customers' behavior, for instance by identifying peak times for bookings or the most requested services. Finally, it is customizable, allowing businesses to add a personal touch to their interactions with customers.Truelark features
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AI-Driven Communication
TrueLark is an advanced AI-driven communication platform that uses sophisticated natural language processing and machine learning algorithms to understand and respond to customer inquiries in real time, 24/7 -
Task Handling
It can handle tasks such as booking appointments, answering questions about services, and providing information on pricing and availability -
Seamless Integration
The software integrates seamlessly with existing business systems, making it easy to manage all customer interactions in one place -
Customizability
TrueLark is highly customizable, allowing businesses to tailor the AI's responses to fit their brand voice and specific needs. -
Customer Insights
TrueLark provides valuable insights into customer behavior and preferences, helping businesses to improve their service and increase customer satisfaction
18 Truelark Reviews
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Paxton M
Exceptional Assistance with Truelark
I find Truelark to be effective and easy to use. I appreciate its thoroughness in handling missed client calls and automatically sending them a message. I enjoy the customization options for handling and booking my appointments. However, I dislike that my personal contacts receive automated messages when they call. I wish the system could recognize certain numbers to prevent this. I also wish I could transfer my Google Voice phone number over. The vendor responded to my review, informing me that it is possible to prevent certain numbers from receiving automated messages and that they do integrate with Google Voice. They advised me to contact Customer Success for assistance.
August 5, 2024
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Zane G
Embrace the Freedom with TrueLark!
I find Truelark to be highly responsive and capable of handling the tasks I assign. I value the autonomy it provides by removing the need for a receptionist. Every call is answered and my clients appreciate the text messaging service. However, I sometimes need to repeat my instructions and I dislike making calls to clients who don't respond to AI texts. Also, locating the correct service on the menu can occasionally be difficult. I've suggested that if a service isn't listed on the menu, the client should be scheduled for a consultation and I'll take it from there. I've lost clients due to this issue, which is detrimental to my business. Furthermore, a credit card is absolutely required to book an appointment. Groupon customers can't schedule a treatment unless they first have a consultation and can only be booked on Tuesdays, Wednesdays, and Thursdays. No exceptions. A credit card is necessary even if they possess a voucher.
July 28, 2024
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Laura S
Reasonable Pricing and Top-Quality Updates: A Worthwhile Business Investment
I've found the pricing to be reasonable for the value it provides, making it a worthwhile investment for my business. The constant updates and improvements show the team's commitment to providing a top-quality product
July 20, 2024
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Benjamin A
TrueLark: Efficient and User-Friendly Solution for Client Communication
I've had some issues with forwarding and picking up missed calls, but the customer service at FrontdeskAI has been very helpful and efficient. I like how friendly the software is when texting with clients, it does a great job of making them feel supported. It's also easy to integrate with our booking software, Mindbody. However, it's not the easiest platform to customize. I can't see the text messages between clients and the AI, and I can't interject and change the conversation. I switched to TrueLark because FrontdeskAI integrates with Mindbody and handles the texting for us. I shared this feedback with the team in October 2019.
July 13, 2024
Truelark: Pros & Cons
Pros
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Customizable and Scalable: TrueLark can be tailored to fit the specific needs of a business and can easily scale as the business grows, making it a flexible solution.
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24/7 Availability: The software is available round the clock, ensuring that businesses can respond to customer queries and book appointments at any time, improving customer satisfaction
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Automated Customer Interaction: TrueLark's AI technology allows for automated and seamless interaction with customers, reducing the need for human intervention and increasing efficiency
Cons
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Learning Curve: The software has a range of features that may take time to fully understand and use effectively, potentially causing delays in implementation.
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Limited Integration Options: TrueLark may not integrate seamlessly with all existing business software, limiting its functionality and efficiency
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High Cost: The pricing for TrueLark can be high for small businesses or startups, making it less accessible for those on a tight budget
Why is Truelark better than other Customer Support software?
Truelark has better positive reviews compared to LiveChat: 98 vs 96
Truelark is better at customer service than LiveChat: 5.0 vs 4.6
Truelark pricing plans are more competitive than LiveChat: 4.6 vs 4.5
Truelark has more positive reviews than LiveAgent: 98 vs 97
Truelark is better at support than LiveAgent: 5.0 vs 4.8
Truelark has better positive reviews than RingCentral MVP: 98 vs 80
Truelark is better at customer support than RingCentral MVP: 5.0 vs 4.0
Truelark is better at ease to use than RingCentral MVP: 4.5 vs 4.0
