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Call Centers Software promo code – November 2024

Call Centers Software

The telephone is still a preferred communication channel for many customers. Ideal for handling complex enquiries, the telephone call must therefore be at the center of your concerns if you want to improve customer satisfaction. To achieve this goal and manage interactions effectively regardless of call volume, the ideal solution is to opt for call center software. It will allow you to better handle phone calls and increase efficiency.

23 products available

OpenPhone Logo

OpenPhone

All-in-one business phone system for teams

4.2 (30 reviews)
1 deal available | Redeemed by 42 members
Call Centers

20% off your first 12 months

Save up to $792

OpenPhone is a VoIP phone service tailored for individuals, small businesses, and startups. You can share a phone number like an inbox, making it easy to manage your team communications.

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LiveAgent

Customer support software

4.6 (28 reviews)
1 deal available | Redeemed by 126 members
Customer Support Call Centers

$120 credits on any plan

Save up to $120

With LiveAgent, improve your customer support by offering the ability to respond to more tickets efficiently, and in less time.Communicate with customers across all channels from a single inbox: your customer service team will love this tool.

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CallHippo

A virtualized telephone system

4.2 (25 reviews)
1 deal available | Redeemed by 100 members
Call Centers

50% off for 1 year

Save up to $360

The CallHippo platform offers to facilitate the deployment and optimization of your company’s call system. The solution meets the needs of both the after-sales service and the sales teams. Workflow automation, productivity improvements and a personalized customer experience are just some of the benefits of this SaaS-based software.

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Aircall

Dial into efficiency.

4.0 (29 reviews)
1 deal available | Redeemed by 221 members
Call Centers

1 month free

Save up to $50

Aircall is a cloud-based business phone system designed to enhance customer communication and engagement for sales and support teams. It integrates seamlessly with key business tools such as CRMs, help desks, and other critical applications.

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Vonage

Unified communications solutions

4.7 (24 reviews)
1 deal available | Redeemed by 117 members
Call Centers Customer Support

$2,500 in API credits for 1 year

Save up to $2,500

Vonage helps your business communicate better. Accelerate all the connections that matter to your business with a variety of quality solutions. Connect to your customers anytime, from any device.

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MyOperator

Simplify your calls and enhance your customer experience.

4.4 (19 reviews)
1 deal available | Redeemed by 9 members
Call Centers

30% off for 1 year

Save up to $108

MyOperator is a cloud telephony and no-code enterprise communication platform designed for businesses, offering a range of features including automated IVR, AI-powered speech analytics, scalable conversations, and integration with CRM, WhatsApp, and SMS.

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Freshcaller

Cloud telephony and call center software

4.0 (24 reviews)
1 deal available | Redeemed by 195 members
Call Centers

90% off the Pro plan for 1 year

Save up to $100,000

A simple solution to manage all your telephony needs: call center, customer support, sales, daily calls, etc.

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Yodel

All you could need in a cloud-based business phone

4.5 (26 reviews)
1 deal available | Redeemed by 47 members
Call Centers

50% off for 5 months

Save up to $87

Smarter, simpler, and more efficient handling of your important business communications for you and your team

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SnapCall

Boost customer relationships by enabling direct calls from your website.

4.8 (17 reviews)
1 deal available | Redeemed by 151 members
Call Centers

6 months free on Growth plan

Save up to $532

SnapCall allows your users to call you directly from your app or website. Receive these calls directly on your phone; being in touch with a customer service has never been so easy and fast.

Google Voice Logo

Google Voice

Communicate smarter: One number, multiple devices.

4.4 (18 reviews)
Call Centers

Google Voice brings the value of a unified communication platform, offering features such as voicemail transcription, call forwarding, and personalized voicemail greetings. It allows users to consolidate their various phone numbers, manage calls and messages from different devices, and enjoy a seamless communication experience across multiple platforms. With its integration with other Google services, Google Voice adds convenience and efficiency to personal and business communications.

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RingCentral MVP

Streamline your business communication

4.1 (29 reviews)
Call Centers

RingCentral MVP (Message Video Phone) brings value to businesses by providing a unified communication platform that allows users to easily collaborate with colleagues and clients through messaging, video conferencing, and phone calls, all from a single app.

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Dialpad

Startups are hard. Your phone system doesn't have to be.

4.6 (29 reviews)
Call Centers

Dialpad for Startups provides qualified startups with 10 free, lifelong seats of Dialpad Talk (business phone lines) and UberConference (video conferencing).

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Grasshopper

Make every call count

4.1 (29 reviews)
Call Centers

Grasshopper is a virtual phone system designed specifically for entrepreneurs and small businesses. It allows users to manage their business communications effectively and efficiently, offering features such as custom greetings, extensions for departments and employees, voicemail-to-email, and call forwarding.

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8x8

Unifying communications

3.9 (24 reviews)
Collaboration Call Centers

8x8 brings value by providing market-leading cloud communication and collaboration solutions. With their robust suite of products, businesses can streamline their communication processes, enhance productivity, and improve customer experience.

3CX Logo

3CX

Your seamless communication solution

4.4 (29 reviews)
Call Centers

3CX is a powerful communication solution that brings value to businesses by providing a flexible and cost-effective alternative to traditional phone systems. With its all-in-one platform, businesses can streamline their communication channels, improve customer service, increase productivity, and reduce costs.

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CloudTalk

Handle phone conversations in a modern way

4.6 (29 reviews)
1 deal available | Redeemed by 14 members
Call Centers Customer Support

2 months free across all plans

Save up to $100

CloudTalk is a smart cloud-based contact center solution. With CloudTalk, you can deliver exceptional customer support to your clients.

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Nextiva

Empowering communication, next level business

4.5 (24 reviews)
Call Centers

Nextiva is a cloud-based communication platform that offers Voice over Internet Protocol (VoIP) services, Customer Relationship Management (CRM), live chat, surveys, analytics, and automation tools.

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Ringy

Ringy: Streamlining Communication, Simplifying Life!

4.6 (28 reviews)
Call Centers

Ringy is a digital tool designed to streamline communication and collaboration in businesses. It offers features like team messaging, video conferencing, and file sharing, all in one platform. The software can be used on various devices, making remote work more efficient. It's ideal for teams looking to improve productivity and enhance their communication strategies.

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sipgate

Smart VoIP solutions for a connected world

(0 reviews)
Call Centers

Sipgate is a leading German VoIP provider that offers innovative communication solutions for individuals and businesses.

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Acefone

Unleash Communication Potential with Acefone

4.6 (28 reviews)
Call Centers

Acefone is a cloud-based communication software that offers VoIP services for businesses. It provides features like virtual phone numbers, toll-free numbers, and cloud PBX. The software allows for easy integration with CRM systems, enhancing customer service and team collaboration. It also supports call analytics, call recording, and IVR system. Acefone aims to streamline business communication and improve productivity.

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FreJun

Call automation software for businesses

4.7 (21 reviews)
Call Centers

FreJun automates calling, logging your business calls and insights with your workflow tools with a single click.

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Freshdesk contact center

Empowering Communication, Enhancing Business - Freshdesk Contact Center

4.2 (29 reviews)
Call Centers

Freshdesk Contact Center is a cloud-based customer support software that offers omnichannel capabilities. It allows businesses to communicate with customers across multiple channels including email, phone, social media, and live chat. With features like automated routing, AI-powered chatbots, and real-time analytics, it helps streamline customer service operations and enhance customer experience.

ytel logo

Ytel

Ytel: Your Communication, Simplified.

4.3 (23 reviews)
Call Centers

Ytel is a cloud-based contact center software that offers multi-channel communication solutions. It provides features like voice, SMS, email, and direct mail communication, enabling businesses to engage with customers effectively. Ytel also offers APIs for developers to customize their communication processes. It is suitable for businesses of all sizes looking to streamline customer interactions and improve customer service.

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About Call Centers

What is the best call center software?

To optimize business customer interactions, the use of call center software is essential. However, identifying the best tool can be complex. To help you with your project, we present the best software for creating an efficient customer relations center.ZendeskWhen it comes to customer service, Zendesk is undoubtedly a central software. It ensures a quality omnichannel experience at all times and in all places. Indeed, with Zendesk, your customers can contact you via the different channels. From AI-based bots to customer call management, Zendesk has a solution for everything. Zendesk SaaS software is ideal for centralizing all customer queries. Your employees will be able to access the history of exchanges in a few clicks to provide complete and relevant answers to your customers. Moreover, the integration of many business tools with Zendesk allows you to start using this tool as soon as possible without having to change your work habits.LiveAgentIn a few minutes, LiveAgent allows you to benefit from call center software. With a cloud-based omnichannel solution, it’s the ideal tool for delivering superior customer service to your customers. LiveAgent’s VoIP phone system integrates numerous features such as IVR, callback requests, ACD, and intelligent call routing. The call history is unlimited and the LiveAgent helpdesk is available 24/7, 365 days a year if needed. In addition, LiveAgent is a complete solution that can also be used to manage chats, emails, forums, or social networks directly through the user interface.CloudTalkTo handle a large number of phone calls, CloudTalk is perfectly suited. It is not for nothing that famous companies such as Mercedes-Benz, Fujitsu, Yves Rocher, or DHL have chosen this software solution to improve customer relations by telephone. First of all, your virtual call center can be managed from anywhere in the world. With phone numbers from over 140 countries, CloudTalk is perfect if you want to go global. This cloud-based call center offers quality audio and call tracking and recording to delight your customers. What’s more, CloudTalk can be connected to your business tools in a matter of moments with native integrations with Pipedrive, Hubspot, and Salesforce.

What is call center software?

Call center software is a tool for managing your inbound and outbound calls, as well as your marketing call campaigns. Thus, they are used to centralize calls, to pilot your strategy and to greatly improve the reactivity of customer services or marketing departments.In addition, given the multiplicity of communication channels, so-called contact center software tools are also being developed to provide a quality omnichannel experience. In addition to telephone calls, these tools also support other communication channels such as chat or email.

How does call center software work?

To maintain optimum efficiency even with a large call flow, the call center software has advanced features.Firstly, it ensures the routing of calls. In other words, the tool will distribute incoming calls to the most appropriate employees to handle the request. To do this, it can, for example, recognize the customer’s telephone number to ensure that the request is dealt with more quickly.In addition, calls can also be put on hold before being answered by an operator. Then, when the employee answers the customer, he or she will access the customer’s information and can forward the call if necessary.Finally, after the call, the call center employee will be able to indicate on the call center software whether the status of the customer ticket is open, closed, or resolved.Thus, a call platform will allow for better customer relationship management, as waiting times will be reduced and customer support will become more efficient even during peak calls.

How can call center software help small businesses?

Setting up a call center for a small business can be complex. Hiring employees and making significant investments in computers, servers, and phones are all expenses that are difficult for small businesses to afford.However, to meet the needs of new and existing customers, a call center solution is necessary. Whether it’s to make appointments or provide customer service answers, the telephone is a must.This is why SaaS-based call center management solutions are the ideal solution for small businesses. They allow you to provide a hotline to make appointments or help customers place orders. This allows you to save on hardware and gain efficiency by centralizing your efforts. In addition, a cloud-based call center is ideal for ensuring flexibility in the event of increased business activity.Furthermore, if you opt for a call center that is integrated into your company, call center software will also allow you to be more efficient. Indeed, you will be able to better handle customer requests, regardless of the number of phone calls. In addition, your customers will benefit from faster responses thanks to efficient routing.