General information about Grasshopper
Grasshopper is recognized as an impressively powerful and user-accommodating SAAS software that is ingeniously designed to simplify and digitalize the intricate processes of business communication. With its seamless blend of an intuitive interface and robust features, Grasshopper is tirelessly at work to provide entrepreneurs with an efficient platform where they can manage their phone system, regulate virtual phone numbers, and organize call routing, all conveniently located in one central hub.
This versatile software demonstrates an uncanny ability to empower businesses, regardless of their size, by propelling their professional image, enhancing their customer service, and promoting overall productivity. It does this by providing a treasure trove of state-of-the-art tools such as custom greetings ideally suited for each client, efficient call forwarding, high-accuracy voicemail transcription, and comprehensive call analytics.
Whether you're at the helm of a burgeoning startup or navigating a large team through the currents of the corporate world, Grasshopper enables you to establish a formidable professional phone presence--a massive advantage even when operating without a physical office. By leveraging Grasshopper's superior functionality, entrepreneurs have the golden opportunity to streamline their communication processes, save valuable time and money resources, and focus on what they do best: accelerating growth in their businesses.
With its appealingly sleek design, seamless integration across platforms, and a customer support team that stands out for its excellent service, Grasshopper is indisputably the ultimate solution for contemporary businesses keen on taking their communication capabilities to uncharted heights.
Don't let your business communication get lost in the shuffle, use our marketplace today and discover remarkable deals on superior SaaS software like Grasshopper.
See alternatives to Grasshopper like RingCentral MVP or Vonage.
Expert review on Grasshopper
Alright, listen up all you entrepreneurial adventurers and business boppers! Today, we're buzzing about a software that will have your communication game leaping to new heights. Get ready to hop on board with Grasshopper! 🌱
Picture this, my forgetful friends – Grasshopper is a virtual phone system that lets you make and receive calls from anywhere using your business phone number. 📞 It's like having your own pocket-sized secretary, minus the paperwork and constant coffee runs. With features like call forwarding, voicemail transcription, and automated greetings, you'll never miss a beat in your business conversations.
Whether you're a one-person show or a bustling team of enthusiastic entrepreneurs, Grasshopper is the secret weapon you need to keep your communication chirping. The interface is as simple as a cricket's song, making it a breeze to set up and start making professional calls. Plus, you can customize greetings and menu options to fit your brand's vibe. No need to be a tech-savvy genius – Grasshopper has got your back 🚀🌟
Now here's the juicy part, my frugal friends. Grasshopper offers different plans to fit your business's budget. You can hop right into the basic plan and enjoy features like unlimited extensions, voicemail, and call forwarding💰
Now, we know that variety is the spice of business life. So if Grasshopper doesn't tickle your antennae, fear not! There are other options out there. Check out alternatives like RingCentral, Dialpad, and MightyCall. But hey, why waste time searching high and low when you can swing by Secret's marketplace and discover unbeatable deals on these alternatives? We've got the hookups, my entrepreneurial pals. 😉
- More alternatives to Grasshopper
Customer Success Manager
Grasshopper features
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Voicemail transcription
Tired of listening to lengthy voicemail messages? Grasshopper's Voicemail Transcription feature converts voicemails into text, making it super convenient for you to read and respond to messages in minutes. Say goodbye to the hassle of dialing in and listening to voicemails!
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PowerConnect
The PowerConnect feature allows you to establish a professional image for your startup by providing a virtual phone system that connects to your existing devices. You can manage your calls, route them to the right team members, and stay connected with your customers no matter where you are.
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Business texting
Send and receive text messages from your business number using your computer or mobile device. Engage in real-time conversations, share updates, and provide customer support through the convenience of text messaging.
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Call forwarding magic
This feature enables you to forward incoming calls seamlessly to your mobile phone, landline, or other designated numbers, ensuring that you are always available to your customers and prospects.
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Vanity numbers
Choose a unique and memorable phone number that reflects your brand or business name. A catchy and easy-to-remember number can enhance your marketing efforts and make it easier for customers to reach you.
29 Grasshopper Reviews
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Richard J
More Value, More Features Elsewhere: A Look at Grasshopper
Grasshopper is okay for basic phone features, but as my business expanded, I found it too restrictive. My biggest gripe is that Grasshopper doesn't let you export or backup your text messages. They even claimed to delete all my text message history right after I ported out my numbers. This doesn't make sense from a software design perspective, especially since text messages take up negligible storage space. The price is reasonable and Grasshopper is easy to find due to their extensive advertising. However, there are better value systems out there, but they're harder to find as they don't advertise as much. I wish Grasshopper would invest more in feature development rather than marketing. I recently switched to TalkRoute because Grasshopper lacks call recording and a multi-level greeting menu. I initially chose Grasshopper for its lower cost, but I strongly recommend TalkRoute instead. It's slightly more expensive but offers more features and is just as easy to use.
October 22, 2024
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Thalia
Grasshopper: A Small Business Game Changer
I've been a Grasshopper user for over three years and haven't felt the need to switch. I have a toll-free line that lets my customers reach me easily across Canada. Grasshopper provides many features that I find beneficial as a small business owner, such as setting working hours and pre-scheduling messages, which helps me manage my time more effectively. The setup took a while, but other than that, Grasshopper has been performing as expected. I haven't run into any problems so far. After researching various companies, I chose Grasshopper because it offered the best value for my money.
October 14, 2024
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Judy Williams
Top Pick for Modern Small Business 8 Numbers
I appreciate that Grasshopper doesn't require any hardware or complex setup. I find it easy to route multiple extensions to different employee numbers and customize greetings and hold music. I like that employees can hear the number before accepting the call and have the option to send it to voicemail. The web interface seems a bit outdated, but it's not frequently needed. I would prefer to see live reports and charts in the web interface, rather than having to run and download the reports as CSVs. I received a response from the vendor thanking me for my 5-star review and assuring me that my suggestion would be shared with their product team.
October 7, 2024
Grasshopper: Pros & Cons
Pros
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Cost-effective communication: Grasshopper allows you to have a professional business phone number at a fraction of the cost
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Scalability and mobility: Grasshopper lets you add or remove users easily, making it suitable for both solo entrepreneurs and growing teams.
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Flexible call management: With Grasshopper, you can easily forward, route, and manage calls, providing flexibility for your business
Cons
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Limited functionality: Grasshopper may not have all the features and tools that a young entrepreneur needs
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Higher cost: The pricing plans of Grasshopper may be expensive for a young entrepreneur on a tight budget
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Lack of scalability: Grasshopper may not be able to handle the growth and increasing demands of a growing business.
Why is Grasshopper better than other Call Centers software?
Grasshopper has better positive reviews than RingCentral MVP: 86 vs 80
Grasshopper is better at customer support than RingCentral MVP: 4.4 vs 4.0
Grasshopper is better at ease to use than RingCentral MVP: 4.4 vs 4.0
Grasshopper is better at value for money than RingCentral MVP: 4.4 vs 4.0
Grasshopper is better at customer support than Vonage: 4.4 vs 3.7
Grasshopper is better at ease to use than Vonage: 4.4 vs 4.1
Grasshopper is better at value for money than Vonage: 4.4 vs 3.8
Grasshopper is a better solution for customer support than Google Voice: 4.4 vs 4.2
