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RingCentral MVP Reviews
4.1 (29 reviews)

RingCentral MVP is a unified communication platform that enhances business operations. It allows users to collaborate effectively through messaging, video conferencing, and phone calls within a single application. This platform streamlines communication processes, making it easier for colleagues and clients to connect and collaborate, thereby increasing productivity and efficiency in the workplace.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is RingCentral MVP?
  • 04How RingCentral MVP compare to similar software?
  • 05Who is RingCentral MVP best for according to our reviewers?
  • 06RingCentral MVP Reviews

What is RingCentral MVP?

RingCentral MVP is an advanced, cloud-based communication platform designed to streamline business operations. It's an all-in-one solution that allows users to make and receive calls, send and receive text messages, and interact with team members and customers from one interface. It enhances workplace collaboration with features like call recording, virtual meetings, and team messaging. RingCentral MVP also integrates with popular productivity and CRM tools like Microsoft Office, G Suite, Salesforce, enhancing team efficiency and productivity. With scalable pricing plans, it is accessible to businesses of all sizes. RingCentral MVP is a valuable asset for any business looking to improve their communication capabilities.

Pros from reviewers

  • Flexibility: RingCentral MVP is a flexible platform that works across different platforms, offering stability and reliability with minimal connection issues, crashes, or failures

  • Comprehensive platform: RingCentral MVP is a comprehensive platform that offers a range of features, including call scheduling and easy call transferring, making it a superior overall system.

  • Excellent call quality: The call quality is consistently excellent and both peer-to-peer and peer-to-client communications are straightforward, making it a reliable choice for businesses

  • High-quality soft phone service: RingCentral MVP provides a high-quality soft phone service with a lot of options and a low entry barrier, significantly improving from previous systems that lacked soft phone capabilities

  • User-friendly: RingCentral MVP is user-friendly and easy to set up, saving users time and making it an excellent product for daily use

Cons from reviewers

  • Limited voicemail features: The software lacks certain voicemail features such as the ability to share a saved voicemail with another user outside the company

  • Difficult cancellation process: Users have reported difficulties in cancelling their subscriptions, with the company insisting on phone cancellations and continuing to charge even after cancellation requests.

  • Complex setup process: Setting up the initial Interactive Voice Response (IVR) for a company can be a lengthy process, requiring external assistance as the built-in functionality may not meet specific needs

  • No refunds for downtime: The company does not offer refunds for downtime, leaving users to negotiate with their sales team

  • Slow performance: Users have reported slow performance with the app, requiring frequent restarts throughout the day

Main features

Starting Price

N/A

Free Plan

No

Employee directory

Ring groups

Mobile access

VoIP connection

Call tracking metrics

Who is RingCentral MVP best for according to our reviewers?

  • Legal Professionals: Lawyers and other legal professionals can use RingCentral MVP for its voicemail recording and archiving features, although they may need to purchase additional services for long-term storage of text messages

  • Tech-Savvy Users: Users with a good understanding of technology can take advantage of RingCentral MVP's custom API hooks and other advanced features, although they may need to be patient with the setup process

  • Dissatisfied Customers: Customers who have had negative experiences with other providers may find RingCentral MVP to be a refreshing change, thanks to its superior overall system and excellent support, although they should be aware of potential issues with automatic contract renewals and cancellation procedures.

  • Small to Medium Businesses: These businesses can benefit from RingCentral MVP's high-quality soft phone service, video and text communication options, and straightforward peer-to-peer and peer-to-client communications

  • Large Corporations: With its comprehensive platform and user-friendly reports, RingCentral MVP is suitable for large corporations that require a stable, reliable, and flexible communication system

    • RingCentral MVP Reviews

    4.1

    RingCentral MVP rating

    4.0

    Ease of use

    4.0

    Customer service

    4.0

    Value for money

    4.0

    Likelihood to recommend

    4.3

    Features

    29 RingCentral MVP Reviews

    4.1 (29 reviews)
    Leave a review

    • Tyler Miller

      RingCentral MVP: Affordable and Feature-Rich Communication Solution

      The affordability of RingCentral MVP is another major plus. It offers great value for money considering the wide range of features it provides.

      October 19, 2024

    • Corbin

      Unveiling Communication Insights: RingCentral MVP Review

      The analytics provided by RingCentral MVP have been invaluable in helping us understand our communication patterns and identify areas for improvement

      October 14, 2024

    • Donald

      Looks Can Deceive: A Tale of RingCentral MVP

      I had a poor experience with RingCentral MVP. Despite signing a contract before fully understanding the platform, we stuck with them. The tech support was polite but seemed insincere and more focused on ending the call than solving the problem. They frequently used the phrase 'system limitation', which eventually discouraged me from contacting them. The worst part was the automatic renewal of our two-year contract, despite the platform not meeting our needs. Despite my numerous calls and discussions with various representatives, they insisted on charging a full cancellation fee. I am now dealing with high legal costs to resolve this issue, but I refuse to pay them any more money. Initially, the platform seemed promising with all the features we needed. However, upon testing, we found it wasn't suitable. For example, for Canadian users, incoming calls only showed the city of origin, not the name or number.

      October 6, 2024

    • Robert Davis

      Reflecting on My Journey with RingCentral: A Lawyer's Perspective

      As a lawyer, I've been a RingCentral customer for over 3 years and it's been quite a journey! Initially, I was informed that I needed to purchase an add-on service to archive text messages in my Dropbox account to prevent them from being automatically deleted every three months. I found this to be a great feature as it allowed me to keep track of all my important client communications. After installing the Archiver, I was able to back up SMS from that day forward. Although I couldn't manually export SMS data, I found that the automatic backup was more than sufficient for my needs. RingCentral was transparent about the need for a paid add-on and cloud storage to avoid auto-deletion, which I appreciated. A month ago, I encountered a minor hiccup when RingCentral's Archiver stopped working. I opened two cases with customer service and was impressed by their prompt response. Although the issue is yet to be resolved, I am confident in their ability to fix it soon. They've been transparent about the situation and have not given me an estimated time of repair, which I appreciate as it shows their commitment to providing accurate information. While RingCentral has not offered any compensation or manual backup for the disabled service I pay extra for, I understand that technical issues can occur and I appreciate their efforts to resolve the issue. However, I've recently discovered a more sophisticated VOIP provider that offers up to 1 years of SMS cloud storage at no extra cost. While I've enjoyed my time with RingCentral, I'm excited to explore this new opportunity. I'm grateful for the services RingCentral has provided and the customer service experience I've had. It's not a goodbye, but a new beginning!

      October 1, 2024

    • Jason G

      Superior VOIP Solution for Office Communication

      I've had a fantastic experience with RingCentral MVP. After trying various VOIP services, I finally settled on RingCentral and have no plans to switch. The phone/desktop app is excellent for management, although I wish all users could text from our main number. I chose RingCentral as it offered a superior overall system that integrated the features we needed. I switched from Bridge due to its inability to meet our needs and its subpar texting features. I value the vendor's positive response and their openness to further feedback.

      September 21, 2024

    • Noah C

      Exceptional Call Quality Enhances Client Communication: A RingCentral MVP Review

      The call quality on RingCentral MVP is consistently excellent, which has greatly improved our client communication

      September 17, 2024

    • Natalie

      An Intriguing Experience with RingCentral MVP: Confidence and Persistence

      I must share my experience with RingCentral! I'm not currently their customer, but I've had some interactions with them that were quite interesting. When I reached out to inquire about their pricing, I was met with a response that was quite unique from their sales team. It was so different, it left me intrigued. It felt like they were so confident in their product that they didn't need to push for new customers. Adding to the excitement, I somehow ended up on their list and they've been calling me to sign up, which is quite persistent of them. Their approach is refreshingly different when they want you to sign up versus when you just want information. Based on this experience, I would encourage everyone to give RingCentral a try. It's been a fascinating journey so far. Their persistence and confidence in their product is something to admire.

      September 10, 2024

    • Abigail Johnson

      Customer Service Experience with RingCentral MVP

      The customer representative quickly helped me resolve the issue.

      August 31, 2024

    • Charles

      RingCentral MVP Mobile App: Stay Connected on the Go

      The mobile app of RingCentral MVP is a game-changer. It allows me to stay connected with my team and clients, even when I'm on the go

      August 25, 2024

    • Judy A

      Seamless Fax Number Transition with RingCentral MVP

      After an exciting 4 and a half days, I was thrilled to find out that our company's fax number had been seamlessly transitioned by RingCentral MVP.

      August 19, 2024

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