What is Google Voice?
Pros from reviewers
-
Convenient and user-friendly: The convenience of using Google Voice through an app or website is outstanding, and its user-friendly interface makes it simple to implement and deploy
-
Voicemail transcription feature: Google Voice provides a transcript feature that sends an email with a written transcript if anyone leaves a voice message, which can be helpful if the user can't listen to the message immediately
-
Cost-effective: Google Voice is free with a regular Gmail account, making it a cost-effective solution for businesses that need a secondary line but don't want to pay extra for another service
-
Versatile: Google Voice can be used as a business line, allowing users to receive calls and texts at no extra cost. It can also be accessed on multiple platforms like Android, iOS, and PC
-
Spam call screening: Google Voice has a spam call screening feature that is extremely useful for businesses, allowing them to filter out unwanted calls.
Cons from reviewers
-
Problems with voicemail clarity: There can sometimes be problems with the clarity of voicemails, which can lead to confusion or miscommunication
-
Difficulty understanding features: Some users find some of Google Voice's features a bit difficult to understand initially, which can lead to a learning curve
-
Issues with number verification: Some users have reported issues with SMS verification when trying to obtain a Google Voice number, which can prevent them from being able to use the service.
-
Inconsistent call quality: The quality of calls can fluctuate significantly depending on the quality of the cell/WiFi network being used, which can lead to dropped or unintelligible calls
-
Lack of advanced features: Google Voice lacks advanced features such as setting business or after-hours for different system behaviors, which can limit its functionality for some users
Main features
Starting Price
Free Plan
Voicemail transcription
Integrations
Call forwarding
Text messaging
International calling
Starting Price
N/A
Free Plan
No
Voicemail transcription
Integrations
Call forwarding
Text messaging
International calling
How Google Voice compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Google Voice and Vonage are both popular VoIP solutions, offering businesses essential communication features such as calling, texting, and voicemail. While both services aim to streamline business communication, several key differences between the two platforms can help guide your decision.
The primary difference between Google Voice and Vonage lies in their approach to communication services. Google Voice is a straightforward, cloud-based phone service that integrates seamlessly with Google Workspace, making it an excellent choice for small businesses already using Google's suite of tools like Gmail and Google Calendar. Its features include call forwarding, voicemail transcription, and basic texting, with a user-friendly interface that is easy to adopt for individuals or small teams. Google Voice is ideal for those seeking a simple, cost-effective solution without needing extensive customization or advanced features.
Vonage, on the other hand, is designed for businesses with more...
Google Voice
Communicate smarter: One number, multiple devices.
Vonage
Unified communications solutions
$2,500 in API credits for 1 year on Vonage
Save up to $2,500
OpenPhone and Google Voice are two leading business communication solutions designed to simplify and enhance the way businesses handle their phone communications. While they share several common functionalities, there are key differences that can significantly influence your choice between the two.
One of the primary distinctions is in their target audience and overall functionality. OpenPhone is specifically designed for businesses, offering features such as shared phone numbers, team collaboration tools, and CRM integration, making it a powerful tool for growing teams and businesses looking for a comprehensive communication solution. Google Voice, on the other hand, is more focused on individual users and small businesses, offering essential communication features like voicemail transcription and call forwarding, but lacking the advanced business-focused features that OpenPhone provides.
Scalability is another crucial factor to consider. OpenPhone is built with growth in mind,...
Google Voice
Communicate smarter: One number, multiple devices.
OpenPhone
All-in-one business phone system for teams
Dialpad and Google Voice are both distinguished VoIP (Voice over Internet Protocol) solutions, designed to streamline communication for businesses of varying sizes. However, the core difference between the two lies in their target audience, feature set, and integration capabilities, which can significantly influence a business's choice based on its specific needs and existing tech stack.
Dialpad is renowned for its comprehensive and scalable communication solutions, catering to a broad range of business requirements from small startups to large enterprises. It offers a unified platform that encompasses voice calls, video conferencing, SMS, and team messaging, integrated into a single interface. This integration aims to enhance team collaboration and efficiency. A standout feature of Dialpad is its use of artificial intelligence (AI) to provide real-time call transcriptions, sentiment analysis, and voice analytics, which can be particularly beneficial for sales and customer support...
Google Voice
Communicate smarter: One number, multiple devices.
Dialpad
Startups are hard. Your phone system doesn't have to be.
Who is Google Voice best for according to our reviewers?
Solopreneurs: For solo entrepreneurs, Google Voice is an invaluable tool, offering free service until the business grows to need a paid option, along with features like spam call screening and setting business hours
Small Businesses: Google Voice is a cost-effective solution for small businesses, providing a secondary line for communication without the need for a separate subscription or service
Remote Workers: For individuals working from home, Google Voice serves as a reliable business line, allowing them to receive calls and texts at no extra cost, while keeping their personal number private
Growing Companies: Google Voice scales well with company growth, offering a user-friendly interface and the convenience of accessing the service from various platforms including Android, iOS, and PC
Users on a Budget: Google Voice is an affordable option for users on a budget, offering minimal setup and immediate use, despite lacking some advanced features.
Google Voice Reviews
4.4
Google Voice rating
4.6
Ease of use
4.2
Customer service
4.7
Value for money
4.3
Likelihood to recommend
4.4
Features
18 Google Voice Reviews
-
Raymond E
Effortless Contact Solution
I appreciate that Google Voice lets me keep my personal phone number private from clients. However, I found some of its features a bit difficult to understand initially.
August 5, 2024
-
David F
Google Voice: A Journey to Seamless Integration
I remember when Google Voice was first becoming popular and it has now developed into a smooth experience. It's simple to set up and I value its integration with my smartphone. Sometimes, there are problems with the clarity of voice mails, but it's not a big enough issue to prevent me from using the software.
July 28, 2024
-
Xavier
Perfect for Beginners!
I think Google Voice is good for small tasks and it's the most affordable option with minimal setup, allowing immediate use. However, it lacks advanced features like setting business or after-hours for different system behaviors. I chose it because it was cheaper.
July 23, 2024
-
Charlotte F
Google Voice: A Game-Changer for Call Filtering and Customization
The spam filtering feature is excellent, it has significantly reduced the number of unwanted calls I receive. I've found the audio quality on Google Voice calls to be consistently high, even when I'm in areas with poor cell reception. The ability to customize my voicemail greetings for different callers is a feature I didn't know I needed until I had it
July 15, 2024
-
Charles Garcia
Google Voice: Not Quite Right for Smaller Businesses
My experience with Google Voice was a learning curve. I found that I needed more from my phone/voip service. Although Google Voice was efficient, inexpensive, and user-friendly, the absence of toll-free numbers, inability to call 911, dropped or unintelligible calls, inaccurate or unavailable caller ID, and lack of customer service led me to look for other options. What I valued most about this software was its affordability - it was only $10 a month per user for up to 10 users, and I had the option to upgrade to the standard level at $20 per month per user. I also appreciated its voicemail transcription feature and the availability of the Google Voice app for staying connected on the move. However, the number of dropped calls my team and I experienced, along with the lack of 24-hour live customer support, was disappointing. I chose Google Voice over Open Phone due to my familiarity with Google products.
July 6, 2024
-
Rebecca
Dependable VOIP Solution with Google Voice
I find Google Voice to be a cost-effective solution that has scaled well with our company's growth. Its reliability and user-friendly interface are its strongest points. However, I believe it lacks in terms of features, especially in the mobile application.
July 2, 2024
-
Peter Smith
Expressing Love for Google Voice
I absolutely adore Google Voice!
June 22, 2024
-
Sharon Williams
Exploring the Security and Features of Google Voice: A Personal Journey
I recently embarked on the journey of acquiring a number on Google Voice and was pleasantly surprised by the security measures in place. The system asked for SMS verification to link my phone number, which I found to be a great step towards ensuring user safety. Although I initially faced some challenges in obtaining my Google Voice number, I took it as an opportunity to explore the platform more. I even tried linking another phone number, which was an interesting process. Overall, it was a unique experience that piqued my curiosity and I'm excited to continue exploring the features of Google Voice.
June 17, 2024
-
Mark G
An Ideal Cost-Effective Business Line for Solopreneurs: Google Voice
I consider Google Voice an incredible tool for my business. As a solopreneur, I value its free service until my business grows to need a paid option. I find the spam call screening feature extremely useful. I also like setting my business hours and having Google Voice automatically mute calls or messages outside those hours. Furthermore, I appreciate the ability to access Google Voice from a desktop computer. I can't find anything I dislike about it.
June 10, 2024
-
Dylan J
Google Voice - A Seamless Solution
I use Google Voice as my primary business phone number and it integrates seamlessly with my business. I value its accessibility on multiple platforms like Android, iOS, PC, etc. It works perfectly as per my needs and I have no complaints.
June 4, 2024
