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Aircall

Dial into efficiency.

4.0 (29 reviews)
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Aircall is a cloud-based business phone system designed to enhance customer communication and engagement for sales and support teams. It integrates seamlessly with key business tools such as CRMs, help desks, and other critical applications.

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Unlock our Aircall deal and access 1 month free, saving you up to $50 for your startup. There are over 450+ verified deals and discounts for you to save money on the best SaaS software and apps for your small business to grow. Don't waste time, take advantage of our promotions now thanks to our Aircall promo codes, coupons and credits valid in November 2024.

General information about Aircall

Aircall is a cloud-based phone system engineered to change the way businesses communicate. Built with flexibility and integration at its core, Aircall seamlessly connects with a wide array of CRM systems, help desk solutions, and other critical business tools. This integration empowers teams with the right data at the right time, enhancing decision-making and efficiency across the board.


With Aircall, setting up is a breeze. There’s no need for complex hardware installations; the entire system is operational within minutes, completely via software. This makes it an ideal solution for businesses of all sizes looking to scale without the burden of traditional phone systems. Whether your team is remote, in-office, or hybrid, Aircall provides a reliable and clear communication platform, facilitating better connections inside and outside your company.


Aircall’s intuitive interface offers features such as real-time call coaching, power dialers, IVR (Interactive Voice Response), and advanced analytics to monitor and enhance team performance. The platform also includes AI-powered insights, helping businesses refine strategies and improve customer interactions.


Designed for modern businesses, Aircall supports over 100 integrations with tools like HubSpot, Intercom, and Make, allowing your teams to stay connected and productive. It’s not just a phone system - it’s a growth tool for smarter sales and customer support.


Discover how Aircall can transform your business communications and elevate customer experiences.


Visit our marketplace today to check out exclusive offers on software just like Airall and more to take your business communications to new heights.

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Expert review on Aircall

These days, people would rather send a quick SMS instead of calling 📱 (although this may prove to be longer than expected when it comes to the art of SMS language… LOL). There are those of us who bite the bullet and make the call 🤙

What is Aircall?

Aircall is a cloud-based call center solution that gives you the power that answer calls from your prospects and customers, anytime, anywhere 🌐 Together, you and your teams can manage the different tasks associated with customer calls, from creating contacts to a shared call inbox to call assignments and many more features for effective communication👌

Our opinion about Aircall:

Aircall is a great solution for startups, SMBs and larger enterprises 🙌 Sales, IT, operations, customer service or even the whole company can take advantage of this software to improve their communications and start closing more deals. Your teams can deliver the very best support with one easy-to-use tool, there is no need to be a tech wizard! 🧙‍♂️

Aircall Pricing:

There are 3 plans available to you when it comes to Aircall’s call center solution 🔥 The popular Professional plan includes important features like unlimited outbound calls, call tagging and advanced analytics😮

- More details about Aircall's pricings
Best Aircall alternatives:

Top alternatives to Aircall’s cloud-based call center solution include Freshcaller, Snapcall, CallHippo, and Yodel. Check out Secret for great deals on tools like these and more to start saving! 🤩

- More alternatives to Aircall
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Mary O'Brien

Customer Success Manager

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What is Aircall used for?

Aircall is a cloud-based telephony solution that enhances the user experience for businesses. It's particularly beneficial for small businesses, as it streamlines communication with customers and boosts productivity. For instance, its powerdialer feature enables teams to make calls four times faster, handling up to 80 calls per hour. This efficiency is achieved through automation, eliminating repetitive tasks like manual data entry. Aircall also provides real-time dashboards for monitoring team performance, identifying trends and areas for improvement. For example, a small business could optimize appointment setting or purchase decisions based on these insights. Companies like Vinomofo and Lynk have already adopted Aircall, demonstrating its effectiveness.
Interested in Aircall? Get 1 month free on Aircall with our promo code and save up to $50.

Aircall pricing

Custom

Contact sales

Unlimited calls worldwide

Custom onboarding

API developer support

SLA

Essentials

$30

/ user / month

100+ integrations and API access

Send and receive SMS and MMS

Essential telephony features, including IVR, call recording

Unlimited simultaneous outbound calls

Professional

$50

/ user / month

Salesforce integration

Mandatory call tagging

Advanced analytics and call monitoring

Advanced sales features including Power Dialer

Aircall features

Streamline communications with a cloud-based phone system.

  • Analytics dashboard

    Gain insights into call performance with detailed analytics on call duration, wait time, and overall usage. Aircall’s dashboard helps teams make data-driven decisions to enhance customer interaction strategies.

  • Click-to-Dial

    Increase efficiency with Aircall’s Click-to-Dial feature, which allows users to make calls directly from any online platform with just one click. This reduces dialing errors and saves time.

  • Power Dialer

    Accelerate your outbound calling campaigns with Aircall’s Power Dialer. It automates dialing, increases call volume, and enhances productivity by streamlining the calling process for sales teams.

  • Voicemail transcription

    Aircall automatically transcribes voicemails into text and sends them via email, allowing team members to respond more quickly and efficiently to missed calls.

  • Interactive Voice Response (IVR)

    Customize your customer’s call routing experience with Aircall’s IVR system. This feature allows callers to interact with a menu to be directed to the correct department or information, improving service efficiency.

  • Live call monitoring

    Supervisors can listen to live calls without interference, providing instant feedback and coaching. This feature enhances training opportunities and ensures quality assurance in real-time.

  • CRM integration

    Seamlessly integrate with over 100 CRMs and helpdesk tools. Aircall’s robust integrations streamline workflows, ensure data accuracy, and enhance customer relationship management.

  • Call recording

    Automatically record calls to ensure compliance, monitor quality, and train staff more effectively. Aircall’s call recording feature is easy to manage and crucial for businesses that prioritize data and quality control.

29 Aircall Reviews

4.0 (29 reviews)
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  • David

    Aircall: Impressive Reliability and Performance for Operations Managers

    As an operations manager, I've been impressed by Aircall's reliability and performance. The call quality is consistently excellent, and the software rarely experiences downtime

    October 20, 2024

  • Olivia F

    Aircall: A Superior Choice for Your Call Center

    I find Aircall to be an excellent choice to initiate your call center. After evaluating other providers like Talkdesk, I chose Aircall because of its superior user experience, easy setup, and cost-effectiveness. It's simple and easy to use, yet it provides all the necessary power for your call center operations.

    October 15, 2024

  • Brittany F

    Underwhelmed: Aircall's Connectivity and Routing Issues

    I'm not really a fan of Aircall. In many respects, Zendesk was a letdown, but its IVR was better than Aircall's, which is quite disappointing. However, Aircall does integrate with our existing tech stack and helps in syncing information between Front and Salesforce. The connectivity is extremely inconsistent, with random disconnections making us unreachable. The call routing is subpar, resulting in upset and frustrated families who can't get through to us. The IVR is inconsistent at best. I wasn't the one who ultimately chose Aircall, so I can't explain the reason for choosing it. We switched to Aircall in search of a better tech stack.

    October 7, 2024

More about Aircall

Aircall: Pros & Cons

Pros

  • Enhanced productivity tools: Aircall offers a variety of productivity-enhancing features such as Power Dialer, IVR, and real-time analytics
  • Seamless integrations: Aircall boasts strong integration capabilities with over 100 CRM, helpdesk, and other essential business tools
  • User-friendly interface: The platform is recognized for its intuitive and clean interface

Cons

  • Pricing concerns: Although Aircall provides a wealth of features, the pricing can be a bit steep for small businesses or startups
  • Call quality issues: Some users report occasional dips in call quality and reliability
  • Limited customization options: While Aircall is highly effective in many standard use cases, some users feel the options for deep customization are limited
Interested in Aircall? Get 1 month free on Aircall with our promo code and save up to $50.

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