What is Yodel?
Pros from reviewers
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Efficient and reliable performance: Yodel operates flawlessly once installed, making call forwarding and receiving from other countries easier. It's so efficient that individuals from other nations aren't aware it's being used
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Integration with Slack: Yodel syncs well with Slack, alerting users of incoming calls and their specifics. Operating the phone system through Slack increases productivity as calls can be screened without blindly answering the phone
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Customizable digital assistant: Yodel offers unique features such as a customizable digital assistant that can greet callers, inquire about their intended department or person, and even respond to simple questions using certain integrations
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Enhanced communication: Yodel has greatly enhanced communication by liberating staff from managing ad-hoc systems and integrating it with Slack, where most of the communication occurs. It also simplifies working with global employees who can answer calls with just a wifi connection
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Professional image and robust features: Yodel is a great tool for maintaining a professional image, particularly for inbound calls, without the need for a full-time receptionist. It offers robust features, even allowing the creation of an FAQ, which saves time from answering repetitive questions.
Cons from reviewers
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Glitchy Slack integration: While the integration with Slack is a unique feature, it has been reported to be glitchy with delayed notifications and multiple people able to answer a call at the same time without knowing, which can confuse callers
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High cost: Despite its innovative features and integration with Slack, Yodel's pricing is significantly higher than traditional phone lines or services like Vonage, making it less convenient for small teams
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Occasional lags in call reception: While this may be more due to the internet connection than the system itself, occasional lags in call reception have been reported, which can disrupt communication.
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Absence of a mobile app: Yodel currently lacks a mobile app, which can limit its accessibility and convenience for users who are often on the go
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Confusing interface: Some users have reported that the interface can be confusing and somewhat bloated, particularly when a call comes in and they struggle to find the right button to press
50% off for 5 months on Yodel
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Main features
Starting Price
Free Plan
Real-time analytics
Call recording
Tags
Integrations
Cross-Device
Starting Price
$25
/ user / month
Free Plan
No
Real-time analytics
Call recording
Tags
Integrations
Cross-Device
50% off for 5 months on Yodel
Get 50% off for 5 months on Yodel and up to $87 savings with Secret.
How Yodel compare to similar software?
Product
Price
$25
/ user / month
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
50% off for 5 months on Yodel
Save up to $87
Who is Yodel best for according to our reviewers?
International Teams: Yodel is ideal for teams working across different countries as it allows for seamless call forwarding and receiving from various nations. The software operates flawlessly and efficiently, making it unnoticeable to individuals from other nations
Teams Using Slack: Yodel is perfect for teams that primarily communicate through Slack. It integrates well with Slack, alerting users of incoming calls and their specifics. It liberates staff from managing ad-hoc systems and increases productivity by allowing them to screen calls without blindly answering the phone
Tech-Savvy Users: Yodel is suitable for tech-savvy users as it offers unique features like a customizable digital assistant that can inquire about the caller's intended department or person and respond to simple questions using certain integrations. However, the setup could be difficult for those who are not tech-savvy
Delivery Services: Yodel is also suitable for delivery services. It provides consistent updates via email and a tracking number to monitor progress. The software is user-friendly, easy to implement, and simple to train staff on.
Small Businesses: Yodel is suitable for small businesses looking to maintain a professional image without the need for a full-time receptionist. It offers robust features such as hold music, 'please hold the line' messages, and the ability to create an FAQ, saving time from answering repetitive questions
50% off for 5 months on Yodel
Get 50% off for 5 months on Yodel and up to $87 savings with Secret.
Yodel Reviews
4.5
Yodel rating
4.0
Ease of use
4.5
Customer service
4.2
Value for money
4.3
Likelihood to recommend
3.9
Features
26 Yodel Reviews
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Justin W
My Package Delivered Promptly with Yodel
My parcel arrived punctually, delivered within the time slot provided. The delivery girl is consistently professional and pleasant, always greeting me with a kind word and a smile.
September 30, 2024
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Elijah Williams
Kept Informed from the First Minute with Yodel
I felt informed from the moment my items were in their care. They were delivered by a professional, polite driver and arrived in perfect condition.
September 21, 2024
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Scott S
Effortless Simplicity with Yodel
I found nothing complicated with Yodel. It provided a stress-free service to deliver my purchase. It's a simple, superb service. I love it and hope they keep it up. Thank you.
September 17, 2024
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Dennis C
Yodel: Your Go-To for Number Provision and Call Waiting Services
Overall, my experience with Yodel has been positive. It works as promised and I seldom need to tweak the settings. I value its simplicity and the feature to set up answering machines for specific times. However, I'm not a fan of its deep integration with Slack, as I'm trying to cut down on my usage. I wish Yodel had its own standalone app, which would be great.
September 10, 2024
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Raymond F
Effortless VoIP Functionality with Yodel
I believe that Yodel effectively streamlines everything related to calls. It's simple to set up and gives a professional appearance. However, the setup could be difficult if you're not tech-savvy.
September 3, 2024
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Edward Johnson
Seamless Remote Working and Exceptional Customer Support: A Yodel Review
I appreciated the option of using Yodel on various devices - it made remote working much easier. Lastly, Yodel's customer support was top-notch, providing quick and helpful responses whenever we had queries or issues.
August 24, 2024
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Teresa B
Really Enjoying the App with Progress on
I really appreciate the Yodel app for its progress on timings. It's strange that the driver never rings the doorbell and just leaves the parcel, but since the app notifies me when it arrives, it's not an issue.
August 17, 2024
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Keith B
Exciting Features, Yet Somewhat Complex for Some Users Like Me
I find Yodel to be a great tool for maintaining a professional image, particularly for inbound calls to my company, without the need for a full-time receptionist. It's not perfect, but the hold music and 'please hold the line' messages provide a confident touch for callers. The robust features are impressive, even allowing me to create an FAQ, which saves me time from answering repetitive questions. However, I find it confusing and somewhat bloated. The integration with Slack, while cool, isn't entirely clear. The interface is busy and when a call comes in, I struggle to find the right button to press. I've heard they're releasing their own app and software, which I hope will improve things. The main issue is answering calls in time, often callers have hung up before I can get to them. It definitely needs some refining in terms of speed and efficiency.
August 13, 2024
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Christopher Davis
Extremely Satisfied with Today's Delivery
I am very pleased with today's delivery from Yodel. I was kept informed about the journey and it arrived within the given time slot. The package was handled respectfully. Definitely deserves full marks.
August 5, 2024
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Diana Brown
A True GentlemanCourier.
The courier noticed my struggle with lifting the box and kindly brought it into the kitchen for me, a true gentleman. Such individuals are rare these days.
July 28, 2024
