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22 Best Alternatives to Aircall in November 2024

Alternatives & Competitors to Aircall

1
RingCentral MVP
2
Twilio
3
CloudTalk

2 months free across all plans
4
OpenPhone

20% off your first 12 months
5
Freshcaller

90% off the Pro plan for 1 year
6
SnapCall

6 months free on Growth plan
7
CallHippo

50% off for 1 year
8
Yodel

50% off for 5 months
9
3CX
10
Nextiva
11
Vonage

$2,500 in API credits for 1 year
12
SimpleTexting

30% off for 6 months
13
MyOperator

30% off for 1 year
14
Distrobird

90% off all plans for 1 year
15
GoTo Connect
16
Dialpad
17
Freshdesk contact center
18
Acefone
19
Natterbox
20
Botsplash
21
Ytel
22
Quicktalk

Here are competitors or alternatives to Aircall and other similar Call Centers software. You need to consider some important factors when choosing a tool like Aircall for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Aircall that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Aircall. Discover sofware like RingCentral MVP, Twilio, CloudTalk or OpenPhone.

List of Alternatives to Aircall

From Call Centers tools, we have selected the best alternatives to Aircall based on reviews for each solution and similarities with Aircall. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

Display alternatives with deals only

1. RingCentral MVP

Streamline your business communication

4.1 (29 reviews)

Call Centers

RingCentral MVP (Message Video Phone) brings value to businesses by providing a unified communication platform that allows users to easily collaborate with colleagues and clients through messaging, video conferencing, and phone calls, all from a single app.

RingCentral MVP compared to Aircall

Aircall is better at customer support than RingCentral MVP: 4.2 vs 4.0

Aircall's user interface is more convenient than RingCentral MVP: 4.5 vs 4.0

Why is RingCentral MVP a good alternative to Aircall?

I find Aircall to be a great alternative to RingCentral MVP due to its user-friendly interface and robust features. Aircall doesn't require any hardware or software installation, making it easy to set up and start using immediately. It also offers an impressive array of call management features such as call recording, queue management, and real-time analytics. Aircall stands out with its seamless integration with popular CRM tools like Salesforce and HubSpot, which allows for efficient data synchronization and improved team collaboration. Its pricing plans are flexible and affordable, offering a better value for small to medium-sized businesses. Moreover, Aircall's customer support is responsive and helpful, ensuring any issues are quickly resolved.

What are the differences between RingCentral MVP and Aircall?

I have noticed several differences between Aircall and RingCentral MVP. Firstly, RingCentral MVP offers more features like video conferencing, team messaging, and task management which are not available in Aircall. Secondly, RingCentral MVP provides integrations with a wider range of business applications such as Microsoft 365, G Suite, Salesforce, and more. This is not the case with Aircall which has limited integrations.

Another key difference lies in their pricing structure. RingCentral MVP's pricing is based on the number of users and includes unlimited calling within the country, whereas Aircall's pricing is based on the number of simultaneous calls and does not include unlimited domestic calling. Lastly, in terms of customer support, RingCentral MVP offers 24/7 phone support while Aircall only offers email and phone support during business hours.

2. Twilio

Strengthen your customer relationships thanks to multi-channel communications

3.9 (29 reviews)

Customer Experience Customer Support

Twilio makes it easier for you to communicate with your customers, no matter which channel they use. You get unified data and communications at all levels of your business: marketing, sales, customer service.

Twilio compared to Aircall

Aircall is better at support than Twilio: 4.2 vs 4.0

Aircall is easy to use compared to Twilio: 4.5 vs 4.0

Twilio pricing plans are more competitive than Aircall: 4.3 vs 4.0

Why is Twilio a good alternative to Aircall?

I find Aircall to be a great alternative to Twilio because of its user-friendly interface and advanced features. Unlike Twilio, which is more developer-oriented, Aircall is designed with the end-user in mind, making it easier to set up and manage. It offers a cloud-based phone system that's perfect for teams with international members as it supports international calling and has numbers available in over 100 countries.

Aircall also shines when it comes to integrations. It seamlessly integrates with popular CRM and Helpdesk tools, ensuring all call data is automatically logged. This feature helps in improving team productivity and customer service quality. Its real-time analytics and reporting functionality provide valuable insights into call performance, helping businesses make data-driven decisions.

Overall, Aircall provides a more intuitive, feature-rich solution for businesses looking for an efficient way to manage their communication needs.

What's the difference between Twilio and Aircall?

Both Twilio and Aircall are well-established cloud communication platforms offering tools designed to enhance customer communication and streamline business workflows. They share several core functionalities, such as call management, routing, and integration with CRM systems. However, the main difference lies in their flexibility, customization, and target audiences.Twilio is an API-first platform that provides developers with the...

See the full comparison between Twilio & Aircall

3. CloudTalk

Handle phone conversations in a modern way

4.6 (29 reviews)

1 deal available | Redeemed by 14 members

Call Centers Customer Support

2 months free across all plans

Save up to $100

CloudTalk is a smart cloud-based contact center solution. With CloudTalk, you can deliver exceptional customer support to your clients.

CloudTalk compared to Aircall

CloudTalk is better at customer service than Aircall: 4.8 vs 4.2

CloudTalk is easier to use than Aircall: 4.8 vs 4.5

CloudTalk is more suitable for small businesses thanks to its good value for money than Aircall: 4.3 vs 4.0

Why is CloudTalk a good alternative to Aircall?

I believe Aircall is a great alternative to CloudTalk due to several reasons. Firstly, Aircall offers a more user-friendly interface which makes it easier for teams to navigate and use. Secondly, Aircall provides superior call quality and reliability, ensuring seamless communication with clients. It also offers robust integration capabilities with other tools such as CRM and helpdesk software, enhancing productivity and efficiency. Furthermore, Aircall's customer support is highly responsive and helpful, providing quick solutions to any issues. Lastly, Aircall's pricing plans are flexible and scalable, making it a cost-effective solution for businesses of all sizes. Therefore, for its ease of use, quality, integration capabilities, customer support, and affordability, I consider Aircall a good alternative to CloudTalk.

What are the differences between CloudTalk and Aircall?

I have found that Aircall and CloudTalk, while both being cloud-based call center software, have some distinct differences. Aircall is known for its user-friendly interface and seamless integration with other business tools like CRM and Helpdesk software. It also offers features like call recording, analytics, and an intuitive mobile app.

On the other hand, CloudTalk stands out with its advanced automation and customization options. It provides a smart dialer that automatically dials numbers from a list, saving time for agents. Additionally, it offers a unique feature called 'Sentiment Analysis' which analyzes the customer's mood during a call. However, some users have reported that CloudTalk's interface is not as intuitive as Aircall's.

Overall, the choice between Aircall and CloudTalk would depend on your specific business needs and preferences.

4. OpenPhone

All-in-one business phone system for teams

4.2 (30 reviews)

1 deal available | Redeemed by 42 members

Call Centers

20% off your first 12 months

Save up to $792

OpenPhone is a VoIP phone service tailored for individuals, small businesses, and startups. You can share a phone number like an inbox, making it easy to manage your team communications.

5. Freshcaller

Cloud telephony and call center software

4.0 (24 reviews)

1 deal available | Redeemed by 195 members

Call Centers

90% off the Pro plan for 1 year

Save up to $100,000

A simple solution to manage all your telephony needs: call center, customer support, sales, daily calls, etc.

Go Premium

Get access to all our 383+ Premium deals for only $149/year.

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6. SnapCall

Boost customer relationships by enabling direct calls from your website.

4.8 (17 reviews)

1 deal available | Redeemed by 151 members

Call Centers

6 months free on Growth plan

Save up to $532

SnapCall allows your users to call you directly from your app or website. Receive these calls directly on your phone; being in touch with a customer service has never been so easy and fast.

7. CallHippo

A virtualized telephone system

4.2 (25 reviews)

1 deal available | Redeemed by 100 members

Call Centers

50% off for 1 year

Save up to $360

The CallHippo platform offers to facilitate the deployment and optimization of your company’s call system. The solution meets the needs of both the after-sales service and the sales teams. Workflow automation, productivity improvements and a personalized customer experience are just some of the benefits of this SaaS-based software.

8. Yodel

All you could need in a cloud-based business phone

4.5 (26 reviews)

1 deal available | Redeemed by 47 members

Call Centers

50% off for 5 months

Save up to $87

Smarter, simpler, and more efficient handling of your important business communications for you and your team

9. 3CX

Your seamless communication solution

4.4 (29 reviews)

Call Centers

3CX is a powerful communication solution that brings value to businesses by providing a flexible and cost-effective alternative to traditional phone systems. With its all-in-one platform, businesses can streamline their communication channels, improve customer service, increase productivity, and reduce costs.

10. Nextiva

Empowering communication, next level business

4.5 (24 reviews)

Call Centers

Nextiva is a cloud-based communication platform that offers Voice over Internet Protocol (VoIP) services, Customer Relationship Management (CRM), live chat, surveys, analytics, and automation tools.

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Get access to all our 383+ Premium deals for only $149/year.

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11. Vonage

Unified communications solutions

4.7 (24 reviews)

1 deal available | Redeemed by 117 members

Call Centers Customer Support

$2,500 in API credits for 1 year

Save up to $2,500

Vonage helps your business communicate better. Accelerate all the connections that matter to your business with a variety of quality solutions. Connect to your customers anytime, from any device.

12. SimpleTexting

Communicate better with SMS made simple.

4.4 (19 reviews)

1 deal available | Redeemed by 18 members

Mobile Marketing

30% off for 6 months

Save up to $1,636

SimpleTexting is an innovative SMS marketing and communication platform designed to simplify the way you reach your audience, with a user-friendly interface to make sending bulk SMS messages quick and efficient.

13. MyOperator

Simplify your calls and enhance your customer experience.

4.4 (19 reviews)

1 deal available | Redeemed by 9 members

Call Centers

30% off for 1 year

Save up to $108

MyOperator is a cloud telephony and no-code enterprise communication platform designed for businesses, offering a range of features including automated IVR, AI-powered speech analytics, scalable conversations, and integration with CRM, WhatsApp, and SMS.

14. Distrobird

Unify your sales effort.

5.0 (4 reviews)

1 deal available | Redeemed by 16 members

Customer Support Prospecting

90% off all plans for 1 year

Save up to $4,050

Distrobird is an all-in-one platform designed to optimize sales and customer support processes. It offers a comprehensive suite of tools, including multi-channel campaigns, SMS messaging, a cloud-based phone system, web chat, shared inboxes, and form tracking.

15. GoTo Connect

Connect with ease: your all-in-one communication solution

4.3 (22 reviews)

Video Conferencing

GoTo Connect is an all-in-one cloud-based communication system that provides value by offering business owners a flexible, scalable and cost-effective solution for managing their communication needs.

Go Premium

Get access to all our 383+ Premium deals for only $149/year.

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16. Dialpad

Startups are hard. Your phone system doesn't have to be.

4.6 (29 reviews)

Call Centers

Dialpad for Startups provides qualified startups with 10 free, lifelong seats of Dialpad Talk (business phone lines) and UberConference (video conferencing).

17. Freshdesk contact center

Empowering Communication, Enhancing Business - Freshdesk Contact Center

4.2 (29 reviews)

Call Centers

Freshdesk Contact Center is a cloud-based customer support software that offers omnichannel capabilities. It allows businesses to communicate with customers across multiple channels including email, phone, social media, and live chat. With features like automated routing, AI-powered chatbots, and real-time analytics, it helps streamline customer service operations and enhance customer experience.

18. Acefone

Unleash Communication Potential with Acefone

4.6 (28 reviews)

Call Centers

Acefone is a cloud-based communication software that offers VoIP services for businesses. It provides features like virtual phone numbers, toll-free numbers, and cloud PBX. The software allows for easy integration with CRM systems, enhancing customer service and team collaboration. It also supports call analytics, call recording, and IVR system. Acefone aims to streamline business communication and improve productivity.

19. Natterbox

Let's Natter Better with Natterbox!

4.3 (18 reviews)

CRM

Natterbox is a cloud-based telephony platform that integrates with Salesforce to streamline customer communication. It offers features like call recording, routing, and analytics to improve customer service and sales performance. Its advanced voice technology enables businesses to personalize client interactions, automate administrative tasks, and monitor calls in real-time.

20. Botsplash

Making Waves in Automated Communication with BotSplash!

4.6 (16 reviews)

Customer Support

BotSplash is a digital communication platform that enables businesses to engage with customers through various channels like SMS, web chat, social media, and email. It provides real-time interaction, chat automation, and conversation analytics, enhancing customer service efficiency. Ideal for industries such as real estate, finance, and insurance.

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Get access to all our 383+ Premium deals for only $149/year.

Go Premium

21. Ytel

Ytel: Your Communication, Simplified.

4.3 (23 reviews)

Call Centers

Ytel is a cloud-based contact center software that offers multi-channel communication solutions. It provides features like voice, SMS, email, and direct mail communication, enabling businesses to engage with customers effectively. Ytel also offers APIs for developers to customize their communication processes. It is suitable for businesses of all sizes looking to streamline customer interactions and improve customer service.

22. Quicktalk

Streamline your business conversations

(0 reviews)

Call Centers Customer Support

Quicktalk is a comprehensive communication platform designed to streamline business interactions and enhance customer engagement.

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22 Best Alternatives to Aircall in November 2024

Alternatives & Competitors to Aircall

List of Alternatives to Aircall

1. RingCentral MVP

Tyler Miller

RingCentral MVP: Affordable and Feature-Rich Communication Solution

2. Twilio

Carol J

Highly Recommended: Twilio's Powerful Tool Enhances Communication Capabilities

3. CloudTalk

Richard E

CloudTalk: Seamless Scalability for Business Growth

4. OpenPhone

Jennifer S

Satisfied with OpenPhone's Features & Network Stability, Eager for New Additions

5. Freshcaller

Lauren Jones

Freshcaller: Affordable Excellence in Communication Solutions

6. SnapCall

Zoe

Enhanced Customer Engagement with SnapCall's Website Calling Feature

7. CallHippo

Albert W

Overcoming Challenges with CallHippo: A User's Experience

8. Yodel

Justin W

My Package Delivered Promptly with Yodel

9. 3CX

Marilyn

Exploring the Unique Features and Benefits of 3CX's Hosted Cloud Subscriptions

10. Nextiva

Jordan D

Great Onboarding; Less Impressive Sales Tactics.

11. Vonage

Arthur Johnson

Vonage's Scalability: A Game-Changer for Growing Businesses

12. SimpleTexting

Monty Murray

Reliable Business Choice

13. MyOperator

Bo Goodwin

Positive Impact on Customer Engagement

14. Distrobird

Alex Johnson

Streamlined Lead Management

15. GoTo Connect

Gregory S

GoTo Connect: Affordable Excellence in Communication Software

16. Dialpad

Aaron J

Streamlined Communication: Text Messaging Revolutionizes Our Process

17. Freshdesk contact center

Dax G

Over 3 Years with Freshdesk: Our Experience

18. Acefone

Billy Rodriguez

Establishing Support Excellence

19. Natterbox

Doris

Improved Call Handling Efficiency: A Game-Changer in Customer Service

20. Botsplash

Matthew Davis

Excellent Communication Tool!

21. Ytel

Philip A

Commitment to Quality: Ytel's Continuous Updates and Improvements

22. Quicktalk