30 Best Alternatives to Zoho in May 2024

Alternatives & Competitors to Zoho

Here are competitors or alternatives to Zoho and other similar CRM software. You need to consider some important factors when choosing a tool like Zoho for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Zoho that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Zoho. Discover sofware like Slack, Google Workspace, QuickBooks or FreshBooks.

List of Alternatives to Zoho

From CRM tools, we have selected the best alternatives to Zoho based on reviews for each solution and similarities with Zoho. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

Description

Easily collaborate and organize your team's work with Slack; share information and organize your projects.

Slack compared to Zoho

Slack has better positive reviews compared to Zoho: 95 vs 85

Zoho is better at customer service than Slack: 4.6 vs 4.5

Slack pricing plans are more competitive than Zoho: 4.6 vs 4.3

Zoho has more functions than Slack: 85 vs 78

Slack: Pros & Cons

Customized channels: The tool offers the ability to create public, private, shared or multi-space chat channels
Real-time collaboration: The Slack communication solution is perfect for increasing responsiveness
Accessible anywhere: This software allows employees to connect from many different devices
Limited storage: The storage capacity of files is limited
Read notifications: It is impossible to know if your correspondent has read a sent message
Very limited free plan: The trial price plan has limited functionality

Best features

  • - File sharing

  • - Notifications and alerts

  • - Channels

  • - Direct messaging

  • - Integrations

  • - Search and archiving

  • - Threads

  • - Video and voice calls

Slack pricing

Free

Enterprise Grid

Contact sales

Pro

$7 / user / month

Business+

$13 / user / month

Popular

25% off new plan purchases (Save $9,000)

Description

Home to the apps that more than 3 billion users know and love – Gmail, Calendar, Drive, Meet and more. Now with Gemini for Workspace to boost productivity with AI. Try it free for 14 days.

Google Workspace compared to Zoho

Google Workspace has better positive reviews than Zoho: 95 vs 85

Zoho is better at customer support than Google Workspace: 4.6 vs 4.5

Google Workspace pricing plans are more competitive than Zoho: 4.6 vs 4.3

Google Workspace has more features than Zoho: 156 vs 85

What's the difference between Google Workspace and Zoho?

When it comes to choosing the right productivity tool, Zoho and Google Workspace stand out as leading contenders. However, the core difference lies in their respective focuses: Zoho offers a highly customizable and integrated suite of applications, while Google Workspace places its bet on simplicity and real-time collaboration.Zoho excels in providing a variety of apps that cater to almost every aspect of...

Google Workspace: Pros & Cons

Easy to use: With its excellent ergonomics, Google Workspace is simple and accessible to all
Collaborative work: The platform centralizes documents, schedules and exchanges via a single tool
Customer support: The customer service is good and some plans offer priority support
Additional domain: The monthly cost of adding a domain name is significant
Lack of documentation: The knowledge management aspect could be more developed
Not suitable for large companies: The price plan for a large number of users is expensive

Best features

  • - A professional agenda to synchronize efforts

  • - A complete office suite

  • - An email address for each employee

  • - Enhanced security and compliance

  • - A storage space adapted to your needs

  • - Mobile device management (MDM)

  • - Collaboration and file sharing

  • - Smooth and seamless communication

Google Workspace pricing

Business Standard

$12 / user / month

Business Plus

$18 / user / month

Popular

20% off new Standard or Plus plan purchases (Save $1,080)

Description

Quickbooks is a software that will allow you to manage your accounting quickly and easily. Record your expenses with simple photos, analyze your cash flow, manage your unpaid bills, and many other tasks that will simplify your accounting life.

QuickBooks compared to Zoho

Zoho is a better solution for customer support than QuickBooks: 4.6 vs 4.0

Zoho is better at ease to use than QuickBooks: 4.5 vs 4.0

Zoho is better at value for money than QuickBooks: 4.3 vs 4.1

QuickBooks is more versatile than Zoho: 164 vs 85

QuickBooks: Pros & Cons

Software integrations: There are many relevant integrations
User interface: Quickbooks software has a pleasant user interface
Customizable reports: The detailed information provided by the online solution helps to improve the workflow
Expensive tool: Price plans with the most interesting features are priced high
Learning curve: Easy to use, but takes a long time to get the most out of the tool
Customer service: Support is mostly based on the community and online forums

Best features

  • - Adapt your billing to your needs

  • - Keep your accounts up to date efficiently

  • - Monitor your performance

  • - Monitor your cash flow and forecasts

  • - Automate your tax calculations

  • - Access all your data on a single platform

  • - Digitize all your expenses

QuickBooks pricing

Simple Start

$30 / month

Essentials

$55 / month

Plus

$85 / month

Advanced

$200 / month
30% off for 6 months (Save $360)

Description

FreshBooks is a cloud-based accounting solution designed to simplify financial management for small business owners and freelancers. Whether you’re on the go or at the office, FreshBooks keeps your finances organized and accessible.

FreshBooks compared to Zoho

FreshBooks has better positive reviews than Zoho: 92 vs 85

Zoho is better at customer support than FreshBooks: 4.6 vs 4.4

FreshBooks has more options than Zoho: 107 vs 85

FreshBooks: Pros & Cons

Robust time tracking and project management: FreshBooks provides excellent time tracking and project management tools, particularly beneficial for freelancers and service-based businesses
User-friendly interface: FreshBooks offers an intuitive and easy-to-navigate interface, making it accessible for users without extensive accounting knowledge
Comprehensive invoicing features: The platform excels in its invoicing capabilities, allowing for customizable, professional invoices
Limited advanced accounting features: FreshBooks may lack certain advanced features like complex inventory management or in-depth financial forecasting
Cost factor: While FreshBooks offers a range of pricing plans, it can become expensive, especially for businesses requiring additional team members or more advanced features
Limited customization in reporting: While FreshBooks does provides essential financial reports, the options for customization and in-depth analysis in reporting are somewhat limited

Best features

  • - Mobile app

  • - Time tracking

  • - Expense tracking

  • - Project management

  • - Financial reporting

  • - Automated payment reminders

  • - Easy invoicing

  • - Client management

FreshBooks pricing

Select

Contact sales

Lite

$17 / month

Plus

$30 / month

Premium

$55 / month
90% off for 4 months (Save $169)

Description

The HubSpot suite makes it easy to manage your customer throughout their life cycle: web site visit, form completion, phone call and emails exchange, quote signing, support and upsell.

HubSpot compared to Zoho

HubSpot has more positive reviews than Zoho: 93 vs 85

Zoho is better at support than HubSpot: 4.6 vs 4.4

Zoho is easier to use than HubSpot: 4.5 vs 4.4

Zoho is more versatile than HubSpot: 85 vs 62

What's the difference between HubSpot and Zoho?

While Zoho and HubSpot’s respective CRMs are popular in their own right, there are some differences between them to consider when choosing the tool for your business. Firstly, if you’re looking for a free CRM, you should closely compare the inclusions in their free versions. Zoho’s free plan is more of a pure CRM product. While it offers some email marketing tools,...

HubSpot: Pros & Cons

All-in-one solution: HubSpot’s suite integrates CRM, marketing and sales features
Free features: HubSpot’s Core CRM tool is available for free
Customization: The platform allows you to customize many elements to suit your business and sales processes
Marketing Automation : Deploying workflows can be time consuming and complex
Pricing plans: From one plan to another, the price difference can be significant
Integration fees: These fees are in addition to the monthly fees and can be expensive

Best features

  • - Automation and workflows

  • - Lead scoring and segmentation

  • - Sales pipeline management

  • - Reporting and analytics

  • - Content management

  • - Integrations and API

  • - Sales email tracking and templates

  • - Predictive lead scoring

75% off for 1 year (Save $7,000)
Secret.

Go Premium

Get access to all our 367+ Premium deals for only $149/year.

Description

Freshdesk's intuitive helpdesk solution helps customer service teams optimize their collaboration, better organize their requests, and provide faster and more targeted responses.

Freshdesk compared to Zoho

Freshdesk has better positive reviews compared to Zoho: 94 vs 85

Freshdesk is better at customer service than Zoho: 4.7 vs 4.6

Freshdesk is more versatile than Zoho: 94 vs 85

Freshdesk: Pros & Cons

Simplicity: The interface is easy to use and user-friendly
Functionality: Many communication channels are available and customization is advanced
Integration: This customer support software integrates with many tools
Analysis limitations: The information on transactions is limited
Learning curve: Advanced features require time to learn
Pricing: The price is high for large requirements which can be a problem for small companies

Best features

  • - Strengthen data security

  • - Optimize ticket management

  • - Centralize knowledge base

  • - Opt for multi-channel support

  • - Give users autonomy

  • - Enhance customer satisfaction

  • - Access customized performance reports

  • - Ensure team collaboration

Freshdesk pricing

Free

Growth

$15 / user / month

Pro

$51

Enterprise

$83 / user / month
90% off the Pro plan for 1 year (Save $100,000)

Description

Pipedrive is the easy to install and use CRM software that will allow your sales team to save time and stay focused on their activities to make more sales.

Pipedrive compared to Zoho

Pipedrive is a better solution based on percentage of positive reviews than Zoho: 94 vs 85

Pipedrive is a better solution for customer support than Zoho: 4.7 vs 4.6

Zoho has more features than Pipedrive: 85 vs 62

Pipedrive: Pros & Cons

Affordable pricing plan: The pricing offered by the prospecting software is affordable
Automation features: Pipedrive CRM software offers powerful workflow automations
Customization: From API to sales pipelines, customization is at the heart of the experience
Software integrations: Pipedrive does not offer integrations with SAP or Oracle
Custom fields: The number of custom fields is limited on all plans except the Enterprise plan
Customer support: Telephone support is only available in the highest price plan

Best features

  • - Automate your tasks

  • - Personalized deal pages

  • - Track your teams' communications

  • - Customizable sales inbox

  • - Sales forecasting

  • - Insights and reports

  • - LeadBooster

  • - Manage your prospects efficiently

Pipedrive pricing

Essential

$16 / user / month

Advance

$30 / user / month

Professional

$54 / user / month

Power

$70 / user / month

Business

$106 / user / month

Popular

30% discount for 12 months (Save $4,000)

Description

With monday.com you can completely manage your projects from one platform: from planning to delivering. Create the right workflow that suits you and get your team to collaborate so you keep track of everyone's progress.

Monday compared to Zoho

Monday is a better solution based on percentage of positive reviews than Zoho: 94 vs 85

Monday is a better solution for customer support than Zoho: 4.7 vs 4.6

Monday is better at ease to use than Zoho: 4.8 vs 4.5

Monday is better at value for money than Zoho: 4.4 vs 4.3

Monday has more functions than Zoho: 94 vs 85

What's the difference between Monday and Zoho?

Zoho CRM and Monday.com, while both serving as CRM tools, exhibit several key differences that are crucial for businesses to consider when choosing a CRM platform. The primary distinction lies in their core functionalities and target users. Zoho CRM is a specialized CRM tool designed primarily for sales and marketing teams. It offers a comprehensive suite of CRM features, including advanced sales...

Monday: Pros & Cons

User experience: The interface of this project management software is pleasant and easy to use
Integrations: Monday can be connected to many leading tools such as Slack, Trello or Google Docs
Ready-to-use templates: You can start a project in a few minutes thanks to the numerous templates available
Customization: The customization features of the online solution are limited
Customer service: Customer support is not very relevant
High price: Monday’s pricing plans are expensive, especially for small businesses

Best features

  • - Keep track of all your projects

  • - Integrate all your tools

  • - Streamline your workflow

  • - Automate your tasks

  • - Kanban and Gantt Softwares

  • - Collaborate in real-time

  • - Visualize your data

  • - Manage all your files

Monday pricing

Business

Contact sales

Free

Basic

$8 / user / month

Standard

$10 / user / month

Pro

$17 / user / month
1 month free (Save $160)

Description

The Xero platform is the ideal accounting tool for small and medium-sized businesses. With it, you can pay invoices and track expenses and income with ease.

Xero compared to Zoho

Xero has better positive reviews compared to Zoho: 86 vs 85

Zoho is better at customer service than Xero: 4.6 vs 4.0

Zoho is more suitable for small businesses thanks to its good value for money than Xero: 4.3 vs 4.2

Xero has more options than Zoho: 173 vs 85

What's the difference between Xero and Zoho?

When delving into the distinctions between two prominent cloud-based financial applications, Zoho and Xero, it becomes evident that several key factors set them apart. These differences revolve around the breadth of services offered, pricing structures, scalability, and integration capabilities.Firstly, Zoho distinguishes itself by providing a comprehensive suite that extends well...

Xero: Pros & Cons

User-friendly interface: The accounting tool's interface is clear and attractive.
Real-time information: Xero's solution connects to your bank to track bank flows in real time.
Unlimited users: Ideal for collaboration, the tool allows an unlimited number of users.
Purchasing and inventory management: these functions are too limited
No telephone support: Support is only available via chat or email.
Customization options: It's difficult to adapt the tool to the specific needs of the company.

Best features

  • - Analytical reporting

  • - Inventory management

  • - Online support

  • - Quote creation

  • - Mobile application

  • - Centralized needs

  • - Online invoicing

Xero pricing

Starter

$14 / month

Standard

$29 / month

Premium

$54 / month

Ultimate

$62 / month
1 month free (Save $40)

Description

Todoist is a highly efficient task management and to-do list application, designed to help individuals and teams organize their work. With its user-friendly interface, Todoist allows users to create tasks, set deadlines, and categorize them with labels and priorities.

Todoist compared to Zoho

Todoist is a better solution based on percentage of positive reviews than Zoho: 93 vs 85

Zoho is a better solution for customer support than Todoist: 4.6 vs 4.5

Todoist is more suitable for small businesses thanks to its good value for money than Zoho: 4.5 vs 4.3

Zoho is better at number of features than Todoist: 85 vs 47

Todoist: Pros & Cons

Versatile functionality: It offers a wide range of features such as task prioritization, recurring tasks, collaboration tools, and integration with other applications
Cross-platform availability: Todoist ensures you can manage your tasks across different devices seamlessly, including iOS, Android, Windows, Mac, and web browsers
User-friendly interface: Todoist is known for its clean, intuitive interface that makes task management simple and straightforward
Overwhelming for simple needs: Todoist’s extensive feature set and various options can be overwhelming for those who require only basic task management
Limited advanced project management features: Todoist may not be sufficient for more complex project management needs that require features like Gantt charts or advanced reporting
Limited free version: While Todoist offers a free version, it comes with some limitations in terms of number of tasks, projects, and the lack of certain features

Best features

  • - Project organization

  • - Cross-platform synchronization

  • - Prioritization

  • - Task management

  • - Collaboration tools

  • - Recurring tasks and reminders

  • - Integration and compatibility

  • - Productivity visualization

Todoist pricing

Beginner

Free

Pro

$5 / user / month

Business

$8 / user / month
3 months free on the Pro plan (Save $15)

Description

With LiveAgent, improve your customer support by offering the ability to respond to more tickets efficiently, and in less time.Communicate with customers across all channels from a single inbox: your customer service team will love this tool.

LiveAgent compared to Zoho

LiveAgent has more positive reviews than Zoho: 97 vs 85

LiveAgent is better at support than Zoho: 4.8 vs 4.6

LiveAgent pricing plans are more competitive than Zoho: 4.6 vs 4.3

Zoho is more versatile than LiveAgent: 85 vs 62

LiveAgent: Pros & Cons

Social networks: Integrations allow for efficient management of social channels
Tool monitoring: The team makes regular and relevant updates
Ideal for small teams: LiveAgent’s performance allows a small team to manage a large volume of tickets
Mobile application: The interface could be improved
Lack of integrations: Some integrations with enterprise systems are missing
Customization: Some users would like to have access to wider variety of themes

Best features

  • - Advanced reporting

  • - Create a customer community

  • - Optimize customer request management

  • - Chat with your customers live

  • - Access a call center

  • - Gamification

  • - Social media integration

  • - Boost the efficiency of your FAQ

LiveAgent pricing

Business

$15 / user / month

Medium

$35 / user / month

Large

$59 / user / month

Enterprise

$85 / user / month
$120 credits on any plan (Save $120)

Description

Expensify is an expense management solution that helps streamline the way you handle your financial transactions. With Expensify, you can easily track expenses, capture receipts, and manage reports, all in one user-friendly platform.

Expensify compared to Zoho

Expensify has better positive reviews compared to Zoho: 89 vs 85

Zoho is better at customer service than Expensify: 4.6 vs 4.0

Zoho is better at value for money than Expensify: 4.3 vs 4.2

Expensify: Pros & Cons

Automated processes: Expensify automates various aspects of expense management, including receipt scanning and expense report creation
Integration capabilities: The platform offers robust integration with a wide range of accounting software, payment systems, and travel apps
User-friendly interface: Expensify is designed with a straightforward, intuitive interface that is easy for users of all technical skill levels to navigate
Cost considerations: While Expensify offers valuable features, its pricing can be a concern for small businesses or individuals
Limited customization: Some users may find the customization options in Expensify limited
Occasional software glitches: Like any software, Expensify can experience technical glitches or issues with syncing data

Best features

  • - Integration with accounting software

  • - Credit card integration

  • - Multi-currency support

  • - Policy compliance checks

  • - Receipt scanning

  • - Automated expense reports

  • - Mileage tracking

  • - Corporate card reconciliation

Expensify pricing

Collect

$5 / user / month

Control

$9 / user / month
50% off annual subscriptions for 6 months (Save $1,080)

Description

Freshsales Suite uses the power of artificial intelligence to make salespeople's jobs easier with more complete and reliable automations (lead generation, lead qualification, automated scenarios, lead scoring, etc.).

Freshsales Suite compared to Zoho

Freshsales Suite has better positive reviews than Zoho: 91 vs 85

Freshsales Suite is better at customer support than Zoho: 4.7 vs 4.6

Freshsales Suite is more suitable for small businesses thanks to its good value for money than Zoho: 4.4 vs 4.3

Freshsales Suite is better at number of features than Zoho: 91 vs 85

Freshsales Suite: Pros & Cons

Integration: This CRM software can easily be linked with other Freshworks tools
Simplicity: The tool is easy to use
Features: Advanced services are offered, as well as ways to customize reports
Pricing: The price can be high depending on your needs
Support: Several users have commented on the slow and inefficient customer service
Bugs: Technical problems were sometimes noticed

Best features

  • - Transaction management

  • - Mobile app

  • - Sales forecasting

  • - Artificial intelligence

  • - Contact management

  • - Reporting & Analytics

  • - Sales campaigns & events tracking

  • - Automate sequences & workflows

Freshsales Suite pricing

Growth

$18 / user / month

Pro

$47 / user / month

Enterprise

$83 / user / month
90% off the Pro plan for 1 year (Save $100,000)

Description

Process Street is a powerful cloud-based process management tool that helps businesses create, track, and optimize their processes to increase efficiency, productivity, and compliance.

Process Street compared to Zoho

Process Street is a better solution based on percentage of positive reviews than Zoho: 96 vs 85

Zoho is a better solution for customer support than Process Street: 4.6 vs 4.5

Process Street is more suitable for small businesses thanks to its good value for money than Zoho: 4.7 vs 4.3

Process Street is more versatile than Zoho: 126 vs 85

Process Street: Pros & Cons

Streamlined process management: Process Street is designed to help you streamline and automate your processes through a user-friendly interface
Collaboration and task management: The platform facilitates collaboration among team members by providing features like task assignments, due dates and notifications
Integration capabilities: Process Street integrates with popular SaaS tools and platform, such as CRM systems, project management software, and communication tools
Limited customization options: Some users have reported restrictions in tailoring the interface or functionality to specific business needs
Learning curve for advanced features: Process Street is intuitive yet users may experience a learning curve when using more advanced features and customization options
Pricing structure: The solution’s pricing may be too expensive for smaller businesses and organizations with limited budgets

Best features

  • - Checklist revolution

  • - Automate the boring

  • - Task management samurai

  • - Remote access/control

  • - Employee handbook

  • - Collaborate like a pro

  • - Onboarding

  • - Remote support

  • - Insightful reporting

Process Street pricing

Enterprise

Contact sales

Startup

$100 / month

Pro

$1500 / month
6 months free on the Startup plan (Save $600)

Description

HoneyBook is an all-in-one clientflow management platform designed for independent businesses and freelancers. It offers a suite of tools including online contracts, invoices, payments, proposals, scheduling, and automations to streamline client interactions and business processes.

HoneyBook compared to Zoho

HoneyBook has better positive reviews compared to Zoho: 97 vs 85

HoneyBook is better at customer service than Zoho: 5.0 vs 4.6

HoneyBook is more suitable for small businesses thanks to its good value for money than Zoho: 4.7 vs 4.3

HoneyBook has more features than Zoho: 135 vs 85

HoneyBook: Pros & Cons

Comprehensive tools: HoneyBook offers a wide range of features for client management, invoicing, and project tracking
Time-saving automation: The platform allows you to automate workflows for emails, contracts, and payments to save time and reduce administrative tasks
User-friendly interface: HoneyBook’s intuitive design makes it easy for freelancers and small businesses to adopt and use effectively
Pricing for small businesses: The monthly subscription model might prove expensive for very small businesses or freelancers just getting started
Learning curve: Some users may experience a learning curve with the extensive features and functionalities
Customization limits: While offering many templates, some users might find HoneyBook’s customization options limited for their specific needs

Best features

  • - Client portals

  • - Scheduling

  • - Reporting and insights

  • - Customizable templates

  • - Integrated CRM

  • - Automation tools

  • - Project management

  • - Online payments

HoneyBook pricing

Starter

$19 / month

Essentials

$39 / month

Premium

$79 / month
55% off for 1 year (Save $521)

Description

The Gmail email tool is a central part of your workflow. Streak for Gmail allows you to gain performance through the many features specifically designed to unleash the potential of Gmail for business.

Streak compared to Zoho

Streak has better positive reviews compared to Zoho: 90 vs 85

Zoho is better at customer service than Streak: 4.6 vs 4.3

Zoho is more user friendly than Streak: 4.5 vs 4.4

Streak is better at value for money than Zoho: 4.4 vs 4.3

Zoho is better at number of features than Streak: 85 vs 52

Streak: Pros & Cons

Tool ergonomics: The Streak platform is easy and pleasant to use
Collaborative working: Teams can use Streak as their main communication channel
Streamlined processes: The software optimizes the sales pipeline and accelerates workflows
Analysis reports: Reports are only available with the most expensive plans
Only for Google Workspace: The platform is only useful for users of Google products
Limited functionality: The tool has certain limitations, particularly when it comes to customer support

Best features

  • - Maintain efficiency anywhere

  • - Benefit from numerous integrations

  • - Optimize teamwork

  • - Automate your sales pipeline

  • - Never miss a deadline with task reminders

  • - Streamline your sales with email tracking

  • - Customize your pipelines with conditional formatting

  • - Get a CRM integrated with Gmail

Streak pricing

Free

Pro

$59 / user / month

Pro+

$89 / user / month

Enterprise

$159 / user / month
3 months free + 25% off for 1 year on Professional and Enterprise plans (Save $10,017)

Description

EngageBay allows you to manage the entire customer lifecycle, from prospect to loyal customer, with a single tool. This, plus all the features you need from contact management to marketing automation, to support.

EngageBay compared to Zoho

EngageBay has better positive reviews compared to Zoho: 97 vs 85

EngageBay is better at customer service than Zoho: 4.9 vs 4.6

EngageBay pricing plans are more competitive than Zoho: 4.8 vs 4.3

EngageBay has more functions than Zoho: 226 vs 85

EngageBay: Pros & Cons

Customer service: Support is available and efficient
Interface: The tool is user-friendly and easy to use
Affordability: One of the most affordable all-in-one CRM solutions for SMBs
All-in-one: This marketing software brings together all useful features related to sales, automation, customer service, etc. This saves companies time and money
SEO: EngageBay does not offer search engine optimization
Paid automation: EngageBay offers advanced automation only on its paid plans
Integration: A few are missing

Best features

  • - Automate marketing tasks with ease

  • - Streamline sales with a powerful CRM

  • - Improve customer satisfaction

  • - Integrations

  • - Seamless team collaboration

  • - Provide quick and efficient support

  • - Create personalized customer journeys

  • - AI-powered lead scoring

EngageBay pricing

Free

Basic

$14 / user / month

Growth

$49 / user / month

Pro

$99 / user / month
6 months free on All-in-One Growth Plan (Save $3,000)
CRM

Description

noCRM is the ideal tool for your sales team; it will improve their organization preventing them from losing time, allow them to better follow-up on their leads and, above all, close more deals.

noCRM compared to Zoho

noCRM has better positive reviews than Zoho: 98 vs 85

noCRM's user interface is more convenient than Zoho: 4.8 vs 4.5

noCRM pricing plans are more competitive than Zoho: 4.5 vs 4.3

Zoho has more functions than noCRM: 85 vs 62

noCRM: Pros & Cons

Scalable software: noCRM is flexible and can be adapted to any type of business
User-friendly tool: The noCRM platform is pleasant and easy to use
Pipeline management: Tracking sales pipelines is highly relevant
Software integrations: Third-party integrations are limited in number
Customer service: Some users feel that support does not optimally meet their needs
Customization: More customization features would be appreciated

Best features

  • - Manage your prospection lists

  • - Sales Script Generator

  • - Email integration

  • - Automated lead scoring

  • - Customize and plan your sales steps and the following activities

  • - Access key statistics and sales reports

  • - Mobile app

  • - Collaborate with your whole team.

noCRM pricing

Starter Kit

$12 / user / month

Sales Experts

$22 / user / month

Dream Team

$32 / user / month
50% off up to 6 months on Dream team and Sales Expert (Save $660)

Description

The Bigin platform helps you manage your customer relationships more easily. Centralize information and review sales pipelines with great accuracy to close more sales, faster.

Bigin CRM compared to Zoho

Bigin CRM has better positive reviews than Zoho: 96 vs 85

Bigin CRM is better at customer support than Zoho: 4.8 vs 4.6

Bigin CRM is better at value for money than Zoho: 4.4 vs 4.3

Bigin CRM has more features than Zoho: 96 vs 85

Bigin CRM: Pros & Cons

Intuitive interface: The user interface is pleasant, aesthetic and easy to learn
Customer support: The customer support is responsive and very competent
Cost: This small business CRM is less expensive than its competitors
Small business only: The platform is not suitable for more complex businesses
Limited features: Some features are missing
Software integrations: Some integrations like Facebook Ads require third-party tools like Zapier, which adds to the cost

Best features

  • - Manage sales pipeline

  • - Manage and secure your data

  • - Interact with prospects

  • - Close more sales

  • - Access your CRM anywhere

  • - Automate daily tasks

  • - Customize your sales pipeline

Bigin CRM pricing

Free

Express

$10 / user / month

Premier

$16 / user / month
$100 in Zoho Wallet credits (Save $100)

Description

Close is a CRM solution specifically designed to enhance the growth of startups and small businesses. This all-in-one platform helps you optimize your end-to-end sales and significantly accelerate growth.

Close compared to Zoho

Close has better positive reviews than Zoho: 97 vs 85

Zoho is better at customer support than Close: 4.6 vs 4.5

Close has more options than Zoho: 117 vs 85

Close: Pros & Cons

User interface: The interface is intuitive and user-friendly
Software integrations: Third-party integrations are numerous and relevant
Dashboard: The tool’s dashboard is easy to use and customizable
Free plan: There is no free price plan
Learning curve: It may take some time for newcomers to get the hang of it

Best features

  • - Get the best calling software

  • - Get advanced analytics

  • - Synchronize your technology stack

  • - Automate SMS and email

  • - Streamline your communication with email templates

  • - Prioritize your prospects easily

  • - Supercharge your sales with Intelligent Reporting

  • - Measure your team's performance with Team Reporting

Close pricing

Startup

$119 / month

Professional

$329 / month

Enterprise

$749 / month
30% off for 1 year (Save $2,697)

Description

Zendesk allows you to be available on any channel, at any time, to rapidly answer your customers' requests and resolve any problems.

Zendesk compared to Zoho

Zendesk has more positive reviews than Zoho: 89 vs 85

Zoho is better at support than Zendesk: 4.6 vs 4.3

Zoho is easy to use compared to Zendesk: 4.5 vs 4.3

Zoho pricing plans are more competitive than Zendesk: 4.3 vs 4.2

Zendesk has more functions than Zoho: 182 vs 85

What's the difference between Zendesk and Zoho?

Zoho and Zendesk are two prominent software platforms designed to optimize customer service and support operations. However, they cater to different business needs and preferences, so it's essential to understand their differences to make an informed choice that aligns with your specific requirements.Zoho stands out for its extensive suite of business applications, including CRM, helpdesk, finance, and more. Its strength lies in...

Zendesk: Pros & Cons

Omnichannel capabilities: The customer service platform is ideal for providing support across all channels
Analytics and reporting: Comprehensive and highly relevant analytics capabilities
Unified workspace: Every employee finds customer information quickly and efficiently
Pricing: Customer support platform pricing plans are quite expensive
Customization: The tool’s customization features are limited
Analytics and reporting: Comprehensive and highly relevant analytics capabilities

Best features

  • - Automation and workflow

  • - Ticketing system

  • - Multichannel support

  • - Integration

  • - Knowledge base

  • - Reporting and analytics

  • - Customer engagement

  • - Customization and branding

6 months free (Save $50,000)

Description

Cloudways is the tool that will help you launch a faster website in no time. You choose from top servers such as AWS, Digital Ocean, or Google Cloud, and configure your website's launch in a few clicks.

Cloudways compared to Zoho

Cloudways has better positive reviews compared to Zoho: 89 vs 85

Zoho is better at customer service than Cloudways: 4.6 vs 4.5

Cloudways is better at value for money than Zoho: 4.6 vs 4.3

Zoho is more versatile than Cloudways: 85 vs 26

Cloudways: Pros & Cons

Rapid deployment: One-click deployment
Platform performance: Servers are high-performance and availability is very high
Affordable pricing: Attractive pricing plans
Technical complexity: The platform is not suitable for beginners
Add-on modules: Most modules (including email) are not free of charge
File manager: The control panel has no file manager. It is therefore necessary to use SFTP to access files

Best features

  • - Improve your website's speed and performance

  • - Easily manage your website's launch

  • - Hassle-free server management

  • - Optimize your website's security

  • - Get access to expert support

  • - Simplify scaling by cloning your website

  • - Built-in CDN to boost your website's speed

  • - Seamless integration with your favorite tools

Cloudways pricing

Digital Ocean Data Centers

$54 / month

GCE Data Centers

$84 / month

AWS Data Centers

$92 / month
30% off for 3 months (Save $257)

Description

Softr allows you to build powerful and user-friendly applications in minutes, without any technical knowledge. By simply drawing on your data, you can create websites, marketplaces, customer portals or internal tools.

Softr compared to Zoho

Softr is a better solution based on percentage of positive reviews than Zoho: 100 vs 85

Softr is a better solution for customer support than Zoho: 4.9 vs 4.6

Softr's user interface is more convenient than Zoho: 4.8 vs 4.5

Softr pricing plans are more competitive than Zoho: 4.7 vs 4.3

Zoho has more options than Softr: 85 vs 62

Softr: Pros & Cons

Pricing: The cost of the solution is very affordable for startups
User-friendly: The no-code platform is easy to use
Software integrations: Integrations with third-party software are plentiful
For SMBs only: This software solution is not suitable for large enterprises
External database: Limited ability to manage external databases
Customization: Customization options are fairly limited for advanced users

Best features

  • - Create applications powered by your business data

  • - Create custom forms with ease

  • - Take advantage of extensive customization possibilities

  • - Build all your applications effortlessly

  • - Focus on your application design

  • - Benefit from full integration with your favorite tools

  • - Accept secure payments easily

  • - Connect with your users in real-time

Softr pricing

Free

Enterprise

Contact sales

Basic

$59 / month

Professional

$167 / month

Business

$323 / month
50% off the Professional plan for 6 months (Save $504)

Description

Tally offers you the possibility to create all the forms you need without knowing how to code. This tool has many integrations including Notion and Google Sheets. You get access to your workspace in order to collaborate with teammates directly on the platform.

Tally compared to Zoho

Tally is a better solution based on percentage of positive reviews than Zoho: 89 vs 85

Zoho is a better solution for customer support than Tally: 4.6 vs 4.0

Zoho's user interface is more convenient than Tally: 4.5 vs 4.3

Zoho pricing plans are more competitive than Tally: 4.3 vs 4.2

Zoho has more functions than Tally: 85 vs 61

Tally: Pros & Cons

Nice interface: The software is easy to use and intuitive
Pricing plans: The Pro plan is very affordable and includes many features
Analysis reports: The solution offers trend analysis and comprehensive and detailed reports
Customization: Customization features are limited
Display issues: Depending on the resolution or operating system, forms may not display correctly on different devices
Customer service: Customer support does not always fully respond to customer requests

Best features

  • - Access an analysis of the collected information.

  • - Share your forms

  • - Collaborate with your team

  • - Collect all the data you need

Tally pricing

Pro

$29 / month
50% off for 1 year (Save $145)

Description

Freshworks makes it easy to centralize, share and understand data across your business. Your marketing, sales and customer service teams work on the same data to offer a unique and personalized experience to each of your leads and customers.

Freshworks compared to Zoho

Freshworks is more suitable for small businesses thanks to its good value for money than Zoho: 4.4 vs 4.3

Zoho has more features than Freshworks: 85 vs 52

What's the difference between Freshworks and Zoho?

When it comes to customer relationship management (CRM) software, Freshworks and Zoho are two heavyweight contenders worth examining in detail. Both platforms offer an array of features and capabilities, each with its unique approach and strengths. Delving into these distinctions is crucial to making an informed choice that aligns with your business needs.

Freshworks: Pros & Cons

Quick onboarding: Easy to learn, your employees can quickly start using it
Attractive pricing: This SaaS tool has attractive plans for all profiles
Automation features: The Sales and Marketing tool offers relevant workflow automation
French translation: Some features show gaps in translation
Customer service: Freshworks customer service is sometimes unresponsive
Lack of third party integrations: Freshworks has a limited number of integrations

Best features

  • - Personalize interactions with your leads and customers

  • - Collaboration

  • - Analytics and reporting

  • - AI-powered chatbots

  • - Improved ticket management

  • - Omnichannel support

  • - Automate your sales process

  • - Multilingual support

90% off the Pro plan for 1 year (Save $100,000)

Description

The Cacheflow tool allows you to automate quote closing and accelerate payment transactions with your B2B customers. This makes purchasing quick and easy and significantly improves the sales volume of your SaaS offerings.

Cacheflow compared to Zoho

Cacheflow has better positive reviews compared to Zoho: 100 vs 85

Cacheflow is better at customer service than Zoho: 4.8 vs 4.6

Cacheflow is easier to use than Zoho: 4.9 vs 4.5

Cacheflow is more suitable for small businesses thanks to its good value for money than Zoho: 5.0 vs 4.3

Zoho has more features than Cacheflow: 85 vs 70

Cacheflow: Pros & Cons

User interface: The ergonomics of the B2B transaction tool are pleasant and fluid
Automation: The administrative automation features are efficient and relevant
Electronic signature: The online signature procedure is secure and efficient
Integrations: The number of integrations offered in still a bit limited for the moment
Pricing: Pricing plans are not transparent on the website
Customer support: Customer support is only available in English and is not available 24/7

Best features

  • - Create interactive proposals in minutes

  • - Close transactions quickly

  • - Collect payments on time

  • - Get recurring payments

  • - Increase revenue with no extra effort

  • - Benefit from relevant integrations

  • - Ensure data security and compliance

  • - Simplify your subscription billing

Cacheflow pricing

Pro

Book a demo

Enterprise

Book a demo

Essential

Book a demo
The Startup Accelerator Plan for $5,000 (Save $7,000)
CRM

Description

The folk teamwork platform is ideal for centralizing all the actions necessary to manage your team. You save time, strengthen the cohesion of the group and achieve your goals.

folk CRM compared to Zoho

folk CRM pricing plans are more competitive than Zoho: 4.4 vs 4.3

Zoho has more features than folk CRM: 85 vs 52

folk CRM: Pros & Cons

Ease of use: It takes only a few minutes to get the hang of the tool
All-in-one tool: The platform is ideal for centralizing business contact needs
User interface: The interface of the folk platform is efficient and easy on the eye
Sales opportunity management: This feature is present, but limited
Sales pipeline: folk offers basic sales pipelines that do not meet all needs
Only for SMBs and freelancers: The folk tool is not suitable for large companies with massive data

Best features

  • - Archive conversations

  • - Leverage the Chrome extension

  • - Create task lists

  • - Customize folk to your own needs

  • - Send mass messages

  • - Sync all your favorite tools

  • - Integrate with Slack

  • - Centralize your needs through a single platform

folk CRM pricing

Free

Infinite

Contact sales

Standard

$19 / user / month

Premium

$39 / user / month
30% off all plans for 1 year (Save $140)

Description

Salesforce Sales Cloud is a customer relationship management (CRM) platform that enables sales teams to effectively manage their sales process, track customer interactions and close deals faster. Essentially, it helps businesses streamline and optimize their sales efforts, leading to increased productivity and revenue growth.

Salesforce Sales Cloud compared to Zoho

Salesforce Sales Cloud has more positive reviews than Zoho: 89 vs 85

Zoho is better at support than Salesforce Sales Cloud: 4.6 vs 4.0

Zoho is easier to use than Salesforce Sales Cloud: 4.5 vs 4.0

Zoho is more suitable for small businesses thanks to its good value for money than Salesforce Sales Cloud: 4.3 vs 4.0

Salesforce Sales Cloud is more versatile than Zoho: 206 vs 85

Salesforce Sales Cloud: Pros & Cons

User interface: The solution is user-friendly and intuitive
Customization: The platform is high customizable with editable objects, fields and tabs
Software integrations: You can easily integrate Salesforce Sales Cloud into your workflow
Customer service: The help desk is not very responsive
Solution cost: Implementation costs are high
Learning curve: It takes a long time to grasp all the subtleties of the platform

Best features

  • - Safety management

  • - Shipping management

  • - Data management

  • - Integration

  • - Lead and opportunity management

  • - Sales forecasting

  • - Collaborative selling

  • - Mobile app

  • - Call logging

Description

Basecamp brings value by providing a centralized platform for project management, team collaboration, and communication, streamlining workflows, and improving productivity. It offers a range of tools such as to-do lists, schedules, message boards, and file sharing options that help teams to stay organized and focused, easily manage tasks and deadlines, and track progress in real-time.

Basecamp compared to Zoho

Basecamp has better positive reviews than Zoho: 87 vs 85

Zoho is better at customer support than Basecamp: 4.6 vs 4.5

Zoho is better at value for money than Basecamp: 4.3 vs 4.2

Zoho has more functions than Basecamp: 85 vs 62

Basecamp: Pros & Cons

Easy synchronization: Calendar synchronization for all collaborators is straightforward
Fees per user: The platform does not charge fees per user
Accessible solution: The tool is easy to learn, whatever the user’s technical level
Free plan: Basecamp does not offer a free plan
Time tracking: Basecamp’s software does not track team working hours
Notifications: Notifications don’t offer enough customization options

Best features

  • - Project templates

  • - Chat/Messaging

  • - Stay on top of your team's progress

  • - Stay connected on the go

  • - Role-based permissions

  • - Reminders

  • - Organize and share files with ease

  • - Delegate tasks with ease

  • - Improve team productivity

Basecamp pricing

Basecamp

$15 / user / month

Pro Unlimited

$299 / month

Description

Dynamics 365 is a comprehensive business solution software that integrates multiple applications, including CRM and ERP, to provide businesses with actionable insights, streamline processes, enhance productivity, and improve customer engagement.

Dynamics 365 compared to Zoho

Dynamics 365 has better positive reviews than Zoho: 87 vs 85

Zoho is better at customer support than Dynamics 365: 4.6 vs 4.0

Zoho is easier to set up than Dynamics 365: 4.5 vs 4.0

Zoho is more suitable for small businesses thanks to its good value for money than Dynamics 365: 4.3 vs 4.1

Dynamics 365 has more functions than Zoho: 113 vs 85

Dynamics 365: Pros & Cons

Dynamics CRM : You can create and customize your own workflows to optimize your processes
Global view: The platform gives you access to a global view of your entire enterprise
Complete suite: Dynamics 365 gives you access to the full suite of Microsoft applications
Learning curve: It takes some time to get to grips with the platform
Mobile app: The mobile app is not as efficient as the desktop app
Expensive solution: Using the suite is costly for small businesses

Best features

  • - Seamless collaboration and communication

  • - Financial reporting

  • - Pipeline management

  • - Sales trend analysis

  • - Powerful marketing automation

  • - 360-Degree view of customers

  • - Streamlined sales process

  • - Intelligent business insights

  • - Performance metrics