Freshbooks is a cloud-based accounting software designed for small businesses and freelancers. It simplifies invoicing, expense tracking, and financial management with its user-friendly interface and powerful features. Freshbooks saves users time, streamlines financial processes, and accelerates payment receipt. It enables the creation of professional invoices, organization of expenses, and time tracking, allowing entrepreneurs to effectively manage their finances and concentrate on business growth.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is FreshBooks?
  • 04How FreshBooks compare to similar software?
  • 05Who is FreshBooks best for according to our reviewers?
  • 06FreshBooks Reviews

What is FreshBooks?

Freshbooks is a cloud-based accounting software tailored for small business owners and freelancers. It offers a user-friendly interface for easy time tracking, expense management, and invoice generation. Freshbooks integrates with popular business tools like PayPal, Shopify, and G Suite, enhancing workflow efficiency. It allows remote access and collaboration, and its robust analytics provide insights into business performance for data-driven decisions. Overall, Freshbooks is an all-in-one accounting solution designed to streamline financial management and promote business growth.

Pros from reviewers

  • Excellent customer support: Many users have praised Freshbooks for its fast and precise customer support. Any issues encountered are promptly resolved, and the support team is known for being communicative, courteous, and knowledgeable

  • Customizable platform: Freshbooks is customizable to fit different business needs. It is particularly appreciated by individuals with a creative mindset, as it allows them to manage their finances in a way that suits them best.

  • Automated invoicing: The software's automated invoicing feature ensures timely payments each month and allows for the quick creation of customized invoices. This has improved efficiency and accuracy in many businesses

  • Ease of use: Freshbooks offers a user-friendly interface that is easy to navigate, even for individuals with no accounting knowledge. This makes it simple to manage business finances, track cash flow, and handle invoicing and billing

  • Comprehensive financial management: Freshbooks provides a complete platform for managing all aspects of business finances. This includes accurate financial tracking and reporting, as well as the ability to capture and store receipts for simplified expense monitoring

Cons from reviewers

  • Difficulty in integration: Freshbooks can be challenging to integrate with other business systems, making it less suitable for businesses that work closely with CPAs and vendors

  • High transaction fees: Freshbooks charges a high transaction fee for handling invoice payments, which only decreases with higher subscription levels

  • Limited customization options: Freshbooks offers limited options for customizing invoice templates, which can be a drawback for businesses that require more personalized invoices

  • Difficulty in account cancellation: Some users have reported difficulty in cancelling their Freshbooks account, with the process being complicated and time-consuming.

  • Limited budgeting feature: Despite its strengths in invoicing and payment tracking, Freshbooks lacks a robust budgeting feature

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Main features

Starting Price

$17

/ month

Free Plan

No

Client management

Financial reporting

Mobile app

Time tracking

Easy invoicing

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FreshBooks and QuickBooks both provide powerful tools for managing business finances, but their approaches and features differ significantly, catering to distinct business needs and sizes.


FreshBooks is tailored for small businesses, freelancers, and service-based professionals who need simple, intuitive invoicing and time-tracking solutions. It emphasizes ease of use with an interface designed to streamline tasks such as sending invoices, tracking billable hours, and managing expenses. FreshBooks stands out for its robust invoicing features, which include customizable invoice templates, automated payment reminders, and a client portal for easy payment processing. Additionally, FreshBooks offers project management features, making it ideal for businesses that need to track project progress and collaborate with clients in real-time.


In contrast, QuickBooks is designed to accommodate a wider range of businesses, including those with more complex accounting requirements. QuickBooks...

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Optimize your accounting and invoicing management with ease.

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FreshBooks and Xero are powerful tools designed for managing finances, each catering to different aspects of accounting and business management. While both platforms offer features that streamline financial processes, the key difference lies in their target audience and the depth of functionality they provide.


FreshBooks is an intuitive accounting solution primarily designed for freelancers, small business owners, and service-based businesses. It excels in invoicing, time tracking, and expense management, offering a user-friendly interface that simplifies these tasks. FreshBooks is particularly well-known for its robust invoicing capabilities, allowing users to create professional invoices, automate payment reminders, and track client payments with ease. Its ecosystem is centered around ease of use, making it an excellent choice for users who need straightforward, efficient tools to manage their finances without requiring extensive accounting knowledge.


On the other hand, Xero is a ...

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FreshBooks and HoneyBook are powerful tools designed to help small businesses and freelancers manage their operations effectively. Both platforms offer features that streamline invoicing, client communication, and project management. However, understanding the key differences between them can help you choose the best solution for your business needs.


The primary difference between FreshBooks and HoneyBook lies in their core functionalities. FreshBooks is primarily an accounting and invoicing platform, offering comprehensive tools for managing finances, tracking expenses, and generating detailed financial reports. It is particularly well-suited for businesses that need robust accounting features integrated with their invoicing system. FreshBooks also includes time-tracking capabilities, which are essential for professionals who bill clients by the hour. With FreshBooks, you can create and send professional invoices, accept payments online, and manage your cash flow with ease.


...

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Who is FreshBooks best for according to our reviewers?

  • Book Sellers: FreshBooks is ideal for book sellers who need a simple tool for invoicing customers for book purchases, with strong customer support but potentially high costs for the features offered.

  • Freelancers: FreshBooks is ideal for freelancers who need an intuitive and efficient tool for managing their finances, with features like automated invoicing, payment tracking, and financial reporting

  • Solopreneurs: FreshBooks is a good fit for solopreneurs who need a simple and efficient tool for managing their finances, but may find it less suitable as their business grows and becomes more complex

  • Small Business Owners: FreshBooks is suitable for small business owners who need a user-friendly platform for managing their finances, including invoicing, payment tracking, and financial reporting

  • Creative Professionals: FreshBooks is suitable for creative professionals who appreciate a user-friendly and customizable platform that fits their creative mindset, but may find customer service and account management lacking

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    FreshBooks Reviews

    4.2

    FreshBooks rating

    29 FreshBooks Reviews

    4.2 (29 reviews)
    Leave a review
    • David B

      Outstanding Value for Money: FreshBooks Excels with Features and Benefits

      Lastly, the value for money provided by FreshBooks is outstanding. The range of features and benefits it offers far outweighs its cost.

      October 20, 2024

    • Damaris G

      Maximizing Business Operations with Freshbooks and WePay: A Personal Experience

      I've been using Freshbooks for a while now and I must say, their merchant processing partner, WePay, has been a game-changer for me. They've been handling a substantial amount of my funds, close to $4k, for the past two months. It's been a unique experience, as it's allowed me to better manage my cash flow and plan my business operations more effectively. What I appreciate about Freshbooks is their commitment to offering lower processing fees through WePay. They've been very proactive in advocating for me and ensuring that my needs are met. Whenever I've reached out to WePay, I've received prompt responses from Freshbooks, which I find very reassuring. The team at Freshbooks, including the account specialists, sales reps, and onboarding specialists, have been incredibly supportive. They were eager to assist me from the get-go and have continued to be there for me throughout this journey. WePay's upfront cut of $13 was a small price to pay for the peace of mind and convenience they've provided. I've had my share of experiences with other software like QuickBooks, and while they've been good, none have offered the unique benefits that Freshbooks and WePay have. Yes, QuickBooks might be slightly more expensive, but with Freshbooks, I feel like I'm getting more value for my money. It's been a refreshing experience and I'm looking forward to continuing my journey with Freshbooks and WePay.

      October 12, 2024

    • Logan R

      Embracing the Challenge: My Positive Experience with Freshbooks

      I absolutely love how Freshbooks challenges me to stay organized and meticulous with my transactions! It's a great feature that vendor names aren't displayed on the general ledger, as it encourages me to pull up individual transactions and really get to know my purchases. I also appreciate the fact that once I've assigned a transaction to an account, it's there to stay. This feature really keeps me on my toes! I once mistakenly put purchases into petty cash instead of credit card, and the process of deleting and re-entering them was a fantastic learning experience. The accounting reports are wonderfully concise, focusing on the big picture rather than getting lost in the details. For instance, when I pull up the cash account, I get a clear, uncluttered view of the overall status for a specific time period. And while I can't use my own chart of accounts, I've found that adapting to Freshbooks' system has been a rewarding challenge. It's a bit like learning a new language - it stretches your mind and opens up new ways of thinking. Overall, I find Freshbooks to be a robust and disciplined system that keeps me focused on the essentials. It's a fantastic tool for running a business, and I'm thrilled to be using it!

      October 5, 2024

    • Austin B

      Enhanced Cash Flow: FreshBooks' Payment Reminders Revolutionize Client Payments

      The payment reminders feature in FreshBooks has significantly improved my cash flow by ensuring timely payments from clients

      September 29, 2024

    • Yael D

      Seamless Integration: FreshBooks Streamlines Business Workflow

      The integration capabilities of FreshBooks are excellent. It seamlessly syncs with my other business apps, creating a unified and efficient workflow

      September 24, 2024

    • Gloria N

      Fast to Enroll You and Secure Your Payment

      I subscribed to Freshbooks with a 6-month offer where I was supposed to get a reduced rate for 6 months (£6 instead of £22). However, after about 2 months, I was charged the full rate. When I tried to cancel my subscription by emailing Freshbooks (since you can't do it yourself, you have to contact Customer Support), I was given the same reasons to stay with them. I'm still waiting for action despite emailing them multiple times. There are much cheaper accounting software options available elsewhere.

      September 17, 2024

    • Jordan

      Excellent Software, Disappointing Customer Support

      I find the Freshbooks platform user-friendly and customizable, fitting my creative mindset more than an accounting one. However, the only way to get significant help with my account is through a live account manager, who is basically a salesperson. Despite their advice to lower my subscription level after my discounted trial period, my representative hasn't responded in 2 weeks. The inability to independently make changes to my account or with another customer service representative is a problem. Because of this communication gap, I was charged double the amount I should have been.

      September 9, 2024

    • Diana Jones

      Top-Notch Customer Support: FreshBooks Delivers Prompt and Effective Solutions

      The customer support provided by FreshBooks is top-notch. Any queries or issues I've had have been promptly and effectively addressed

      September 2, 2024

    • Ryan G

      Another Excellent FreshBooks Experience

      I've had another great experience with FreshBooks, especially thanks to Connor who has provided exceptional support as I get used to the platform. His patience and responsiveness have been outstanding. I've just started using the platform and I'm thrilled to have found such a valuable resource. I give FreshBooks two thumbs up and believe it will revolutionize the way I invoice.

      August 26, 2024

    • Anna A

      FreshBooks' Reporting Simplifies Tax Preparation

      FreshBooks' reporting feature has been a revelation. It provides comprehensive financial reports that have greatly simplified my tax preparation process

      August 20, 2024

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