What is EngageBay?
Pros from reviewers
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User-friendly interface: The software is easy to navigate, making it simple for users of all levels of tech-savviness to use
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Excellent support team: EngageBay's support team is known for providing fast and helpful assistance, ensuring users can resolve any issues quickly
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Cost-effective: Compared to its competitors, EngageBay offers a lot of features at a reasonable cost, making it an affordable choice for businesses
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Stable and reliable: EngageBay is praised for its stability and reliability, ensuring users can depend on it for their CRM and marketing needs.
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Developer-friendly: EngageBay is developer-friendly, allowing for customization of contact forms, emails, and other features, which is essential for businesses with specific needs
Cons from reviewers
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Email delivery issues: There have been instances where scheduled emails were not sent out, leading to hard bounced contacts. This can be detrimental for time-sensitive campaigns and can lead to loss of potential leads
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Limited reporting capabilities: EngageBay's reporting feature needs improvement. Users have to export raw csv data and transform it before they can report on it, which can be time-consuming and inconvenient
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High cost for usage: While EngageBay offers a lot of features, it can be quite costly for every use. This can be a significant disadvantage for small businesses or individuals on a tight budget
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User interface needs improvement: While EngageBay is user-friendly, the user interface could be more intuitive and user-friendly. This can enhance the user experience and make navigation easier
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Limited customization options: EngageBay could benefit from more customization options for reports and workflows. This can allow users to tailor the software to their specific needs and preferences.
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Main features
Starting Price
Free Plan
Seamless team collaboration
Provide quick and efficient support
Integrations
AI-powered lead scoring
Create personalized customer journeys
Starting Price
$14
/ user / month
Free Plan
Yes
Seamless team collaboration
Provide quick and efficient support
Integrations
AI-powered lead scoring
Create personalized customer journeys
6 months free on All-in-One Growth Plan on EngageBay
Get 6 months free on All-in-One Growth Plan on EngageBay and up to $3,000 savings with Secret.
How EngageBay compare to similar software?
Product
Price
$14
/ user / month
Free plan
Yes
Main features
Pros
Cons
Alternatives
Deal
6 months free on All-in-One Growth Plan on EngageBay
Save up to $3,000
EngageBay and HubSpot are both reputable players in the CRM industry, offering a suite of tools designed to streamline contact and lead management, sales processes, and customer service operations. While both platforms aim to enhance business-customer relationships, they cater to distinct audiences through their feature sets, pricing models, and usability, marking the primary differences between the two.
EngageBay stands out for its affordability and an all-in-one approach tailored to small and medium-sized businesses (SMBs). It provides a comprehensive suite of marketing, sales, and service tools within a single platform, making it a cost-effective solution for businesses looking to manage their operations without investing in multiple disjointed systems. EngageBay's user interface is notably straightforward, emphasizing ease of use and minimizing the learning curve for teams with varied levels of technical expertise. This focus on simplicity, however, means that while EngageBay...
Who is EngageBay best for according to our reviewers?
Small to Medium Scale Businesses: EngageBay offers numerous features at a very affordable price, making it ideal for small to medium scale businesses. It's user-friendly and allows for the creation and implementation of various business processes
Users Switching from Other CRMs: EngageBay offers more value for money compared to other CRM platforms like Mailchimp and Hubspot. It's user-friendly and easy to set up, making it an attractive option for users looking to switch from other CRM systems.
Sales Teams: EngageBay's sales features are excellent. Its CRM functionality and Marketing Dashboard are reliable and user-friendly, making it a great tool for managing sequences, campaigns, and client data
Developers: EngageBay is developer-friendly, providing an open source API that allows for customization of features like contact forms or emails. It's stable, reliable, and offers a lot of features for a reasonable cost
Individuals and Small Businesses: EngageBay efficiently manages and tracks customer engagement, making it a great solution for individuals and small businesses. However, it could benefit from more customization options for reports and workflows
6 months free on All-in-One Growth Plan on EngageBay
Get 6 months free on All-in-One Growth Plan on EngageBay and up to $3,000 savings with Secret.
EngageBay Reviews
4.7
EngageBay rating
4.5
Ease of use
4.9
Customer service
4.8
Value for money
4.4
Likelihood to recommend
4.6
Features
26 EngageBay Reviews
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Timothy Martinez
Engagebay is setting new benchmarks!
I believe Engagebay has everything its top competitors offer but at a much more affordable price. It's also super user-friendly. I think Engagebay is setting new standards!
October 1, 2024
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Christina Rodriguez
Outstanding CRM Solution for Individuals and Small Businesses
I believe Engagebay is a great solution for individuals and small businesses, as it efficiently manages and tracks customer engagement. However, I think it could benefit from more customization options for reports and workflows.
September 21, 2024
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Karen M
EngageBay: A Platform Offering a Complete Suite
The EngageBay platform offers a comprehensive set of tools that have greatly improved how I manage and grow my business. It has saved me time and effort by streamlining tasks, allowing me to focus more on strategy. The user interface is intuitive and easy to navigate, even for those not familiar with CRM systems. The email marketing functionality is excellent, providing robust tools for creating engaging campaigns and tracking their success. I appreciate EngageBay's versatility as it caters to businesses of all sizes, offering scalable solutions to meet specific needs. The customer support is also commendable, with a responsive team ready to assist whenever I have questions. In conclusion, EngageBay has proven to be an invaluable asset to my business. Its user-friendly interface, powerful features, and excellent customer support make it a standout choice for anyone looking to improve their CRM and marketing efforts. I highly recommend EngageBay to fellow entrepreneurs and business owners – it's a tool that truly delivers on its promises.
September 15, 2024
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Juan Rodriguez
Excellent Tool at an Affordable Cost
I believe Engagebay is feature-rich, user-friendly with a pleasant interface. It provides a solid knowledge base and dependable support. It's also reasonably priced and genuinely fulfills all our requirements.
September 10, 2024
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Donna B
Efficient Social Media Management and Analytics with EngageBay
EngageBay's social media integration has made managing multiple platforms a breeze, saving us considerable time. The reporting feature provides insightful analytics, helping us measure and improve our performance
September 1, 2024
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Juan N
Comprehensive Suite of Features in One Handy Tool!
I believe that EngageBay is quite impressive, with most issues being addressed by the engineering team for the upcoming quarter release. It provides numerous features at a very affordable price, making it ideal for any small to medium scale business. It's user-friendly and allows for the creation and implementation of anything I choose. However, I feel that some adjustments are needed in the automations, such as the inclusion of multiple values in choice nodes, the ability to create multiple scoring fields, and the capability to export statistics of automation or campaign performance. Currently, there's no drop-down option to verify if a lead has completed a form, only a trigger is available. Designing a landing page can be somewhat challenging, particularly when images don't fit in a single section. I then have to resize the image externally and import it again, as there's no built-in feature to resize images.
August 27, 2024
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Randy B
EngageBay: Affordable Project Management with Productivity Boosting Features
I've been using EngageBay for project management and it has greatly improved our team's productivity with its task assignment and tracking features. The software's affordability is a major plus point, offering great value for money
August 18, 2024
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Teresa S
EngageBay's Email Marketing: Easy and Effective
EngageBay's email marketing feature has significantly improved our outreach efforts, with easy-to-use templates and tracking capabilities. The customer support is commendable, always ready to assist and resolve issues promptly
August 12, 2024
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William Miller
Developer-Friendly CRM: A Review on EngageBay
Engagebay is a developer-friendly CRM with an open source API that I find very useful. The highlight for me is their exceptional customer support, especially Bob who is always there to assist me.
August 4, 2024
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Gerald Rodriguez
Utterly Disastrous Experience with EngageBay!
I set up a "Sequence" of 3 emails to be sent before my Webinar using Engagebay. However, on the day of the Webinar, I found out that none of the emails had been sent and all my contacts had hard bounced. I was unable to send any email broadcasts to these contacts, leaving me with unusable leads for my Webinar. The support team suggested that I purchase credits to "verify the contacts", which frustrated me as they wanted me to pay for their service to work after wasting my time and making all my contacts useless. They insisted that the problem was not on their end and that all my contacts had invalid email addresses. However, when I used a similar service, I was able to send the emails easily and only 4 contacts bounced. Engagebay has significantly set me back. I initially liked what it offered for the free plan, but it doesn't work at all and the support team asks.
July 29, 2024
