What is Pipedrive?
Pros from reviewers
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User-friendly and customizable interface: Pipedrive is appreciated for its straightforward UI, customizability, and flexible UX, making it appropriate for beginners and adaptable to various business needs
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Affordable with extensive features: Pipedrive offers more features than any other CRM in the top-tier package, while being one of the most affordable options
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Compatibility with third-party integrations: Pipedrive is highly compatible with third-party integrations, allowing users to add almost any feature and connect seamlessly with essential business tools like email, Teams, and Zoom
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Effective for sales team coordination: Pipedrive helps to get the sales team on the same page, working towards the same goal, and allows for easy tracking of prospects and customers
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Automation and time-saving: Pipedrive's automated workflows, templates, and automatic emails significantly ease tasks, reduce errors, and save time, freeing up more time for outreach and prospecting.
Cons from reviewers
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Lack of user-friendliness for beginners: While Pipedrive is generally praised for its user-friendly interface, some first-time users have found it challenging to understand and navigate, indicating a potential need for more comprehensive training or more intuitive design.
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Limited basic features in cheaper plans: Some users have expressed dissatisfaction with the lack of basic features in the more affordable price plans, which may require them to upgrade to more expensive plans to access necessary functionalities
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Inadequate automation features: Despite offering a range of features, some users have found the automation capabilities of Pipedrive to be lacking, particularly in the top-tier package
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Outdated interface: Some users feel that the interface could use some modernization as it currently looks a bit dull, which could potentially impact user experience
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Difficulty in setup: Some users have reported that setting up Pipedrive, particularly the property and workflow setups, can be quite challenging and time-consuming
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Main features
Starting Price
Free Plan
Automate your tasks
Customizable sales inbox
Track your teams' communications
Personalized deal pages
Manage your prospects efficiently
Starting Price
$15
/ user / month
Free Plan
No
Automate your tasks
Customizable sales inbox
Track your teams' communications
Personalized deal pages
Manage your prospects efficiently
20% discount for 12 months on Pipedrive
Get 20% discount for 12 months on Pipedrive and up to $2,376 savings with Secret.
How Pipedrive compare to similar software?
Product
Price
$15
/ user / month
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
Both Pipedrive and Streak are well-established CRM platforms, each offering a suite of tools designed to help businesses manage customer relationships, streamline sales processes, and drive growth. While they share some core functionalities like pipeline management, contact tracking, and workflow automation, the main differences lie in their focus and additional features.
Pipedrive is primarily a sales-focused CRM, renowned for its visual pipeline management. It offers a user-friendly interface that makes it easy for sales teams to manage deals, track progress, and automate routine tasks. Pipedrive's core strengths include customizable pipelines, advanced reporting tools, and sales forecasting. These features make it an excellent choice for businesses that need a dedicated platform to manage complex sales processes and prioritize deal closing.
Streak, on the other hand, integrates directly with Gmail, transforming your inbox into a lightweight CRM. It is particularly appealing to...
Pipedrive and ActiveCampaign each provide CRM platforms for managing customer information and tracking purchasing preferences. However, a critical difference between them is the scope of their features. Pipedrive is a dedicated CRM tool for sales teams. Designed to streamline your sales processes and deal management, it includes features such as pipeline management, lead tracking, contact management, and sales analytics. Pipedrive is ideal for tracking your sales activity visually. If you already use a marketing automation platform and require a stand-alone CRM, then Pipedrive may be the solution for you.
ActiveCampaign integrates its CRM platform within a broader suite of marketing automation tools. Alongside CRM, ActiveCampaign offers features like email marketing, lead scoring, and sales automation, covering the entire customer journey. With ActiveCampaign, you can develop and deliver targeted, personalized email campaigns based on customer preferences. These capabilities...
Pipedrive
Stay focused on sales and collect more leads with this lead management software
ActiveCampaign
Marketing automation for your growth
90% off any annual plan for the first year on ActiveCampaign
Save up to $1,610
When it comes to comparing Pipedrive and Freshsales, it's essential to delve into their distinct focuses, strengths, and the unique value propositions they bring to businesses.
Pipedrive sets itself apart with its exceptional visual sales pipeline management. This particular feature makes it an attractive choice for businesses that place a premium on having a crystal-clear, graphical representation of their sales processes. With Pipedrive, users can seamlessly drag and drop deals between different stages, giving them a tangible sense of control over their sales management. The interface's simplicity, combined with robust visualization tools, grants immediate insights into both bottlenecks and opportunities within the sales process. For those prioritizing a visual approach to sales management and seeking a platform that's user-friendly and intuitive, Pipedrive often emerges as the top pick.
In contrast, Freshsales distinguishes itself through its emphasis on AI-driven features. The...
Pipedrive
Stay focused on sales and collect more leads with this lead management software
Freshsales Suite
CRM software
90% off the Pro plan for 1 year on Freshsales Suite
Save up to $100,000
Who is Pipedrive best for according to our reviewers?
Front Desk Staff: The software is beneficial for front desk staff as it simplifies the sales process and reduces errors. It also enhances the client experience with professional emails readily available at a button's click
B2B Sales: Pipedrive is perfect for B2B sales as it offers flawless pipeline management. It allows for easy monitoring of deals and provides an outstanding support
Sales Teams: Pipedrive is suitable for sales teams due to its user-friendly interface, customizable features, and extensive range of integrations. It allows for easy tracking of prospects and customers, and provides useful reports from CRM data
Small Business Owners: Pipedrive is ideal for small business owners due to its affordability and compatibility with third-party integrations. It helps identify income leaks and find ways to re-engage with existing clients
CRM Administrators: The software is useful for CRM administrators as it offers a user-friendly interface and easy navigation. It also provides resources to understand one's abilities and has a thriving ecosystem for third-party app integration.
20% discount for 12 months on Pipedrive
Get 20% discount for 12 months on Pipedrive and up to $2,376 savings with Secret.
Pipedrive Reviews
4.7
Pipedrive rating
4.5
Ease of use
4.7
Customer service
4.3
Value for money
4.1
Likelihood to recommend
4.5
Features
29 Pipedrive Reviews
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Judith Johnson
Pipedrive: Revolutionizing Sales Efficiency and Organization
Overall, Pipedrive has transformed our sales process, making it more organized and effective.
October 19, 2024
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Jennifer Jones
A CRM boasting excellent UX and effortless usage
I find Pipedrive to be a CRM with an excellent user experience and it's very easy to integrate with other platforms that I use. The support is also very helpful.
October 12, 2024
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Lauren Williams
Enhanced Workflow Efficiency: Seamless Integration with Google Apps and MailChimp
The integration with other software like Google Apps and MailChimp has made our workflow more efficient
October 6, 2024
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Sean
Exceptional Customer Support: Responsive, Knowledgeable, and Helpful
The customer support team is fantastic. They are responsive, knowledgeable, and always willing to help
September 28, 2024
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Shirley Johnson
User-friendly, swift interface with excellent support!
I joined as an admin for a CRM tool for our sales team a month ago, and our leadership team chose Pipedrive. The tool is extremely user-friendly and easy to use. This is crucial as we want our sales team to see this software as a time-saving tool rather than an extra task. Our business success manager, Bo, is very helpful, knowledgeable, and responsive.
September 24, 2024
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Karen S
Pipedrive: The Backbone of Our CRM Success
Pipedrive has been a fantastic addition to our sales and CRM efforts. It offers a system that lets us easily track everything with each prospect and customer, generate appealing reports from our CRM data, and save a considerable amount of work hours due to automated workflows. I think it's crucial for any growing sales operation. The best feature is the automated emails, which are sent within 10 minutes of an action, freeing up a lot of time for more outreach and prospecting. However, the setup was quite difficult, particularly the property and workflow setups which took longer than anticipated. We primarily chose Pipedrive because of its pricing, which was more affordable compared to other options, yet still very capable.
September 15, 2024
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Janice S
Client Administration Simplified with Pipedrive
I am highly pleased with Pipedrive. The support is outstanding and the software is user-friendly. It's perfect for B2B sales and the pipeline management is flawless. However, I find it bothersome that I can't duplicate a pipeline, which would be beneficial for managing multiple pipelines.
September 7, 2024
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Marie S
Excellent Reporting for Informed Sales Strategies
The reporting feature is excellent. It provides insightful data that helps us make informed decisions about our sales strategies
August 31, 2024
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Megan W
Overly Complex Pipedrive
Pipedrive provides all the CRM features I require and allows me to monitor my deals. However, I find it more complex than other CRMs, particularly in terms of filtering and reporting.
August 27, 2024
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Michael
The Benefits of Task Management for Project Managers
As a project manager, I've found the task management feature particularly useful. It allows me to assign tasks to team members, set deadlines, and monitor progress all within the same platform
August 20, 2024
