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18 Best Alternatives to Nextiva in December 2024

Alternatives & Competitors to Nextiva

1
Grasshopper
2
Vonage

$2,500 in API credits for 1 year
3
Dialpad
4
Google Voice
5
8x8
6
OpenPhone

20% off your first 12 months
7
3CX
8
Zoom Meetings

20% off the annual One Pro plan
9
GoTo Connect
10
Aircall

1 month free
11
Slack

25% off new plan purchases
12
folk CRM

30% off all plans for 1 year
13
CallHippo

50% off for 1 year
14
Powr

50% off all annual plans for 1 year
15
BlockSurvey

50% off the Standard Plan for 1 year
16
Dynamics 365
17
RingCentral MVP
18
Outfield

Here are competitors or alternatives to Nextiva and other similar Call Centers software. You need to consider some important factors when choosing a tool like Nextiva for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Nextiva that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Nextiva. Discover sofware like Grasshopper, Vonage, Dialpad or Google Voice.

List of Alternatives to Nextiva

From Call Centers tools, we have selected the best alternatives to Nextiva based on reviews for each solution and similarities with Nextiva. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

Display alternatives with deals only

1. Grasshopper

Make every call count

4.1 (29 reviews)

Call Centers

Grasshopper is a virtual phone system designed specifically for entrepreneurs and small businesses. It allows users to manage their business communications effectively and efficiently, offering features such as custom greetings, extensions for departments and employees, voicemail-to-email, and call forwarding.

Grasshopper compared to Nextiva

Grasshopper is a better solution for customer support than Nextiva: 4.4 vs 4.0

Grasshopper's user interface is more convenient than Nextiva: 4.4 vs 4.0

Grasshopper pricing plans are more competitive than Nextiva: 4.4 vs 3.9

Why is Grasshopper a good alternative to Nextiva?

I find Nextiva to be a great alternative to Grasshopper due to its robust feature set and competitive pricing. Nextiva offers more than just a virtual phone system; it provides unified communications with voice, video, and messaging services all integrated into one platform. This allows for seamless communication and collaboration among team members, regardless of their location. Additionally, Nextiva's customer service is top-notch, with 24/7 support available to address any issues or concerns. The platform also boasts advanced features like call recording, voicemail-to-email transcription, and an auto-attendant. Furthermore, Nextiva offers a flexible pricing structure that can accommodate the needs of businesses of all sizes. So, if you're looking for a comprehensive communication solution that offers excellent value for money, Nextiva is definitely worth considering.

What are the differences between Grasshopper and Nextiva?

I have found several differences between Nextiva and Grasshopper. Firstly, Nextiva is a complete business communication platform that offers voice, video, and team messaging solutions. It also provides advanced features such as CRM integration, analytics, and automated surveys. Alternatively, Grasshopper is primarily a virtual phone system designed for small businesses, offering basic features like call forwarding, voicemail, and extensions.

Secondly, Nextiva's pricing plans are based on user count and feature sets, which may be more suitable for larger businesses. Grasshopper has straightforward plans based on the number of phone numbers and extensions needed, which can be more appealing to smaller businesses or startups. Lastly, Nextiva offers customer support via phone, email, and chat while Grasshopper provides support through phone and email only.

2. Vonage

Unified communications solutions

4.7 (24 reviews)

1 deal available | Redeemed by 117 members

Call Centers Customer Support

$2,500 in API credits for 1 year

Save up to $2,500

Vonage helps your business communicate better. Accelerate all the connections that matter to your business with a variety of quality solutions. Connect to your customers anytime, from any device.

Vonage compared to Nextiva

Nextiva is better at customer support than Vonage: 4.0 vs 3.7

Vonage is easier to set up than Nextiva: 4.1 vs 4.0

Nextiva is more suitable for small businesses thanks to its good value for money than Vonage: 3.9 vs 3.8

Why is Vonage a good alternative to Nextiva?

I find Nextiva a great alternative to Vonage for several reasons. Firstly, Nextiva offers a wider range of features than Vonage, including advanced call management, team messaging, and customer relationship management tools. This makes it a more comprehensive solution for businesses of all sizes. Secondly, Nextiva's pricing is more competitive, offering more value for money compared to Vonage. Also, Nextiva provides excellent customer support with prompt and helpful responses. Their service is also known for its reliability and high-quality voice calls. Lastly, Nextiva has a more user-friendly interface which makes it easier to navigate and use. Therefore, considering these factors, I believe Nextiva stands out as a superior alternative to Vonage.

What are the differences between Vonage and Nextiva?

As a user, I find several differences between Nextiva and Vonage. Primarily, Nextiva is more business-centric, offering features like advanced call management, integrated voice and video conferencing, team messaging and customer relationship management integration. It's designed to support businesses of all sizes and is highly scalable. On the other hand, Vonage offers a wider range of services that cater to both businesses and residential users. It provides features such as call forwarding, visual voicemail, and simulring. Furthermore, Vonage has a stronger international presence with unlimited calling to more than 60 countries.

When it comes to pricing, Nextiva generally offers more competitive rates compared to Vonage. However, Vonage is often praised for its superior voice quality. In terms of customer service, both companies have their strengths, but Nextiva is often recognized for its excellent customer support.

3. Dialpad

Startups are hard. Your phone system doesn't have to be.

4.6 (29 reviews)

Call Centers

Dialpad for Startups provides qualified startups with 10 free, lifelong seats of Dialpad Talk (business phone lines) and UberConference (video conferencing).

Dialpad compared to Nextiva

Dialpad is better at support than Nextiva: 4.5 vs 4.0

Dialpad is easier to use than Nextiva: 4.5 vs 4.0

Dialpad is more suitable for small businesses thanks to its good value for money than Nextiva: 4.3 vs 3.9

Why is Dialpad a good alternative to Nextiva?

I believe Nextiva is a great alternative to Dialpad due to its robust features and excellent customer service. While both platforms offer VoIP services, Nextiva outshines with its advanced functionality. It offers unlimited calling and faxing, automated voicemail-to-email transcriptions, and a mobile app for on-the-go communication. Its collaboration tools like team messaging and video conferencing are also top-notch.

Nextiva stands out in terms of customer support. They offer 24/7 service and have a reputation for prompt and helpful responses. Their user interface is also more intuitive, which makes it easier for first-time users to navigate. Furthermore, Nextiva provides comprehensive CRM tools, which isn't a feature Dialpad includes. These tools allow businesses to better manage customer relationships and interactions, adding value beyond just communication.

What are the differences between Dialpad and Nextiva?

I have found that Nextiva and Dialpad, while both are VoIP providers, have some distinct differences. Nextiva is more suited for large businesses as it offers advanced features such as call flow builders and analytics dashboards, which can be particularly beneficial for larger teams. It also provides a more comprehensive customer service experience with 24/7 live support.

Dialpad, Conversely, is more user-friendly and better suited for smaller businesses or startups. It has a sleek and intuitive interface, making it easy to navigate even for those unfamiliar with VoIP systems. Unlike Nextiva, Dialpad offers AI capabilities like real-time transcription and sentiment analysis. However, its customer support isn't available round the clock unlike Nextiva.

Therefore, the choice between the two should be based on the specific needs and size of your business.

4. Google Voice

Communicate smarter: One number, multiple devices.

4.4 (18 reviews)

Call Centers

Google Voice brings the value of a unified communication platform, offering features such as voicemail transcription, call forwarding, and personalized voicemail greetings. It allows users to consolidate their various phone numbers, manage calls and messages from different devices, and enjoy a seamless communication experience across multiple platforms. With its integration with other Google services, Google Voice adds convenience and efficiency to personal and business communications.

5. 8x8

Unifying communications

3.9 (24 reviews)

Collaboration Call Centers

8x8 brings value by providing market-leading cloud communication and collaboration solutions. With their robust suite of products, businesses can streamline their communication processes, enhance productivity, and improve customer experience.

Go Premium

Get access to all our 386+ Premium deals for only $149/year.

Go Premium

6. OpenPhone

All-in-one business phone system for teams

4.2 (30 reviews)

1 deal available | Redeemed by 49 members

Call Centers

20% off your first 12 months

Save up to $792

OpenPhone is a VoIP phone service tailored for individuals, small businesses, and startups. You can share a phone number like an inbox, making it easy to manage your team communications.

7. 3CX

Your seamless communication solution

4.4 (29 reviews)

Call Centers

3CX is a powerful communication solution that brings value to businesses by providing a flexible and cost-effective alternative to traditional phone systems. With its all-in-one platform, businesses can streamline their communication channels, improve customer service, increase productivity, and reduce costs.

8. Zoom Meetings

Communication and collaboration platform

4.2 (25 reviews)

1 deal available | Redeemed by 205 members

Video Conferencing

20% off the annual One Pro plan

Save up to $252

Zoom helps you work better as a team by centralizing team chat, telephone, whiteboard and videoconference meetings in one place.

9. GoTo Connect

Connect with ease: your all-in-one communication solution

4.3 (22 reviews)

Video Conferencing

GoTo Connect is an all-in-one cloud-based communication system that provides value by offering business owners a flexible, scalable and cost-effective solution for managing their communication needs.

10. Aircall

Dial into efficiency.

4.0 (29 reviews)

1 deal available | Redeemed by 228 members

Call Centers

1 month free

Save up to $50

Aircall is a cloud-based business phone system designed to enhance customer communication and engagement for sales and support teams. It integrates seamlessly with key business tools such as CRMs, help desks, and other critical applications.

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Get access to all our 386+ Premium deals for only $149/year.

Go Premium

11. Slack

Enhance team communication and collaboration.

4.7 (19 reviews)

1 deal available | Redeemed by 1511 members

Collaboration Productivity Task Management

25% off new plan purchases

Save up to $9,000

Easily collaborate and organize your team's work with Slack; share information and organize your projects.

12. folk CRM

Collaborative workspace

4.7 (11 reviews)

1 deal available | Redeemed by 229 members

CRM

30% off all plans for 1 year

Save up to $140

The folk teamwork platform is ideal for centralizing all the actions necessary to manage your team. You save time, strengthen the cohesion of the group and achieve your goals.

13. CallHippo

A virtualized telephone system

4.2 (25 reviews)

1 deal available | Redeemed by 100 members

Call Centers

50% off for 1 year

Save up to $360

The CallHippo platform offers to facilitate the deployment and optimization of your company’s call system. The solution meets the needs of both the after-sales service and the sales teams. Workflow automation, productivity improvements and a personalized customer experience are just some of the benefits of this SaaS-based software.

14. Powr

Creation of website applications

4.6 (20 reviews)

1 deal available | Redeemed by 11 members

Website Builder No-Code Development

50% off all annual plans for 1 year

Save up to $540

The Powr platform allows you to design applications for your website and customize them to your needs. You can collect more leads, increase your sales or improve your customer service.

15. BlockSurvey

A secure survey platform

4.8 (19 reviews)

1 deal available | Redeemed by 78 members

Survey AI Customer Support

50% off the Standard Plan for 1 year

Save up to $90

BlockSurvey leverages AI to help you design privacy-focused surveys and forms. The platform is end-to-end encrypted, ensuring no advertising or trackers compromise the data, allowing full control over the collected information.

Go Premium

Get access to all our 386+ Premium deals for only $149/year.

Go Premium

16. Dynamics 365

The all-in-one solution for productivity and growth to unify your business

4.5 (19 reviews)

AI Customer Support Customer Experience ERP CRM

Dynamics 365 is a comprehensive business solution software that integrates multiple applications, including CRM and ERP, to provide businesses with actionable insights using AI, streamline processes, enhance productivity, and improve customer engagement.

17. RingCentral MVP

Streamline your business communication

4.1 (29 reviews)

Call Centers

RingCentral MVP (Message Video Phone) brings value to businesses by providing a unified communication platform that allows users to easily collaborate with colleagues and clients through messaging, video conferencing, and phone calls, all from a single app.

18. Outfield

Outfield - Empowering Your Field Operations!

4.4 (17 reviews)

CRM

Outfield is a mobile CRM and data collection software designed to optimize field sales and marketing operations. It offers features like GPS tracking, route planning, visit verification, and analytics. It helps businesses increase productivity, improve customer engagement, and gain actionable insights. Ideal for field sales teams, merchandisers, and distributors.

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18 Best Alternatives to Nextiva in December 2024

Alternatives & Competitors to Nextiva

List of Alternatives to Nextiva

1. Grasshopper

Richard J

More Value, More Features Elsewhere: A Look at Grasshopper

2. Vonage

Arthur Johnson

Vonage's Scalability: A Game-Changer for Growing Businesses

3. Dialpad

Aaron J

Streamlined Communication: Text Messaging Revolutionizes Our Process

4. Google Voice

Raymond E

Effortless Contact Solution

5. 8x8

Vincent F

Enhanced Campaign Tracking and Reporting: 8x8's Integration with Marketing Tools

6. OpenPhone

Jennifer S

Satisfied with OpenPhone's Features & Network Stability, Eager for New Additions

7. 3CX

Marilyn

Exploring the Unique Features and Benefits of 3CX's Hosted Cloud Subscriptions

8. Zoom Meetings

Tyler Brown

Collaborating with Zoom

9. GoTo Connect

Gregory S

GoTo Connect: Affordable Excellence in Communication Software

10. Aircall

David

Aircall: Impressive Reliability and Performance for Operations Managers

11. Slack

Kevin F

Exploring Slack: A Game-Changer for Workplace Communication

12. folk CRM

Orson

Top-Notch Investment: A Review of a Committed Product

13. CallHippo

Albert W

Overcoming Challenges with CallHippo: A User's Experience

14. Powr

Alexis E

Commendable Affordability: Powr Delivers Great Value for Money

15. BlockSurvey

Stephanie C

Expanding Global Reach: BlockSurvey's Multilingual Support Shines

16. Dynamics 365

Grace D

Microsoft's Commitment to Excellence: Dynamics 365's Continuous Updates and Improvements

17. RingCentral MVP

Tyler Miller

RingCentral MVP: Affordable and Feature-Rich Communication Solution

18. Outfield

Debra W

Highly Recommended: Outfield - Efficient Field Team Management