What is Dynamics 365?
Pros from reviewers
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Coordination and document management: The software provides excellent coordination and document management features, allowing for efficient organization and retrieval of documents
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Creation of productive data reports: The software enables the creation of productive data reports, aiding in data analysis and decision making
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Stability and ease of navigation: Dynamics 365 offers a stable platform with an easy-to-navigate dashboard, making it user-friendly and reliable
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Effective tracking and CRM functionalities: Dynamics 365 effectively tracks activities and offers excellent CRM functionalities, providing easy lead generation options and managing sales operations effectively
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Centralized, user-friendly platform: Dynamics 365 offers a centralized, user-friendly platform that provides real-time client information, aiding in contact management and company growth.
Cons from reviewers
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Connectivity issues: There have been instances of connectivity problems with the main database, leading to outdated data
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Lack of ERP integration: Despite its robust features, Dynamics 365 struggles to integrate with some ERP systems, making it challenging to keep contact details updated across different platforms
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Difficulty in feature navigation: With a plethora of features, users sometimes find it hard to locate the specific functionality they need
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Bugs in the phone system: Some users have reported that Dynamics 365 as a phone system is hard to manage and is riddled with bugs that need fixing
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Limited compatibility and cloud functionality: Some users have noted that Dynamics 365 could improve in terms of compatibility with other applications and its cloud functionality.
Main features
Starting Price
Free Plan
Sales trend analysis
Powerful marketing automation
Seamless collaboration and communication
Financial reporting
Pipeline management
Starting Price
N/A
Free Plan
No
Sales trend analysis
Powerful marketing automation
Seamless collaboration and communication
Financial reporting
Pipeline management
How Dynamics 365 compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Dynamics 365 best for according to our reviewers?
Management Teams: The software is a worthwhile investment for management teams as it modernizes the sales reporting process, enables easy review of sales leads and issues, and allows access to customer history on the move through its mobile app
Product Support Teams: This software is frequently used by product support teams for managing support requests and keeping contact details. However, it may require integration with other ERP software for optimal functionality
Individual Users: Dynamics 365 is a flexible tool that serves the needs of both individuals and businesses. It helps in managing contacts, aiding company growth by unifying processes, and offers real-time client information through its centralized, user-friendly platform. However, it requires an active internet connection to work and its compatibility with other applications and cloud functionality could be improved.
Sales Teams: Dynamics 365 is beneficial for sales teams as it provides excellent CRM functionalities, easy lead generation options, and effective tracking of activities. It also allows for the creation of productive data reports and manages sales operations effectively
Marketing Teams: Dynamics 365 offers an easy and efficient platform for managing campaigns. It is powerful and easy to learn, especially for those with experience in similar marketing packages
Dynamics 365 Reviews
4.5
Dynamics 365 rating
4.0
Ease of use
4.0
Customer service
4.1
Value for money
4.0
Likelihood to recommend
4.3
Features
19 Dynamics 365 Reviews
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Grace D
Microsoft's Commitment to Excellence: Dynamics 365's Continuous Updates and Improvements
Lastly, the continuous updates and improvements Microsoft makes to Dynamics 365 show their commitment to providing a high-quality product.
August 13, 2024
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Judith Rodriguez
Excellent Pick
I found the service from Dynamics-365 to be amazing as it significantly improved our reports, though I felt it was a bit slow on some PCs or laptops.
August 5, 2024
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Thaddeus S
User-Friendly Interface: A Seamless Experience for All
The user interface is intuitive and easy to navigate, even for those who aren't tech-savvy
July 27, 2024
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Eulalia G
Efficiency Boost: Seamless Outlook Integration
The seamless integration with Outlook has made email communication more efficient than ever before
July 23, 2024
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Samuel Brown
Efficient Design and User-Friendly
I really like the layout of Dynamics-365 and find it easy to use daily. I have no complaints and enjoy using it for work.
July 15, 2024
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Pierce D
Dynamics 365: The Powerhouse of Efficiency!
I believe Dynamics 365 is excellent for maintaining smooth business operations without any loss or omission. There's nothing I dislike about it.
July 9, 2024
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Virginia Davis
Sales Module Simplifies Lead Tracking for Professionals
As a sales professional, the sales module has been instrumental in tracking leads and opportunities, making my job much easier
July 1, 2024
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Rose Miller
Revolutionizing Customer Service with Dynamics 365
The customer service module of Dynamics 365 has revolutionized our customer interactions, providing us with valuable insights and helping us deliver superior service
June 25, 2024
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Doris F
Empowering SMEs with Microsoft Dynamics 365: Streamlined Processes and Real-Time Client Information
Personally, I find Dynamics-365 helpful in managing contacts and aiding company growth by unifying processes. I like its centralized, user-friendly platform that offers real-time client information. However, I believe it lacks in compatibility with other applications and its cloud functionality could be improved.
June 16, 2024
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Brittany Williams
Great Daily Tool for Personal and Business Use
The Dynamics-365 app's features have been useful for me in my professional and academic life. It's a flexible tool that helps both individuals and businesses, serving the needs of small businesses and large corporations. However, it needs an active internet connection to work.
June 9, 2024
