Constant Contact is a comprehensive marketing solution designed for small businesses. It enables users to grow their customer base through email marketing and social media advertising. Additionally, it provides tools for effective online product selling. This all-in-one platform empowers small businesses to amplify their voice and reach in the market.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Constant Contact?
  • 04How Constant Contact compare to similar software?
  • 05Who is Constant Contact best for according to our reviewers?
  • 06Constant Contact Reviews

What is Constant Contact?

Constant Contact is a comprehensive marketing solution ideal for small businesses seeking to expand. It's an email software that allows businesses to reach their audience directly through their inbox with welcome emails, transactional emails, or regular newsletters. The software also aids in developing your contact list by offering the ability to create landing pages and automated campaigns for impactful social media advertisements. Additionally, Constant Contact's CRM platform is perfect for building customer loyalty and converting prospects into buyers. This user-friendly tool with an ergonomic dashboard is perfect for companies looking to implement effective marketing campaigns, even without prior experience.

Pros from reviewers

  • Efficient tracking and content management features: Constant Contact offers robust tracking and content management features that allow users to effectively manage their marketing campaigns

  • User-friendly campaign scheduling and email marketing options: Constant Contact simplifies the creation of marketing reports with its easy-to-use campaign scheduling and email marketing options

  • Superior customer support: Constant Contact provides excellent customer support, assisting users in resolving issues and making necessary changes to improve their email marketing efforts

  • Excellent spam detection capabilities: The software has superior spam detection capabilities that ensure your emails reach the intended recipients

  • Variety of email templates: The platform offers a wide range of email templates, making it easy for users to create professional-looking emails.

Cons from reviewers

  • High cost: Constant Contact can be quite expensive, especially for small businesses. There are other marketing campaign management tools that are equally good but less expensive

  • Difficulty in cancelling subscription: Some users have reported that it is difficult to cancel their subscription with Constant Contact. The process is not straightforward and requires a lengthy phone call

  • Issues with importing contacts and customizing templates: Some users have reported problems with importing contacts and customizing templates. The process of verifying incoming data when importing contacts can be lengthy

  • Limited automation and customization options: While Constant Contact is developing new features and tools for more complex automations/journeys, at present, the platform has some limitations with automations and the builder can be somewhat restrictive for designers.

  • Limited social media integration: The platform does not allow users to tweet or add movies to share like on Reels. If users want to tailor the text to each social network, they have to create individual posts

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Main features

Starting Price

$12

/ month

Free Plan

No

Benefit from the efficiency of Automated Marketing

Grow your contact list quickly

Track and analyze your campaigns with Google Analytics Integration

Connect Constant Contact with professional tools

Access comprehensive performance reports

50% off for up to 1 year on the Core and Plus plans. on Constant Contact

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Constant Contact and HubSpot are both robust marketing platforms designed to help businesses grow their audience and convert leads into customers, but they offer different tools and approaches to achieve these goals. Constant Contact is highly focused on email marketing, offering a user-friendly interface for creating, sending, and tracking emails. It's known for its simplicity and effectiveness in managing email campaigns, with features that include customizable templates, contact management, and basic automation to streamline communication.


In contrast, HubSpot provides a more comprehensive inbound marketing suite that includes not only email marketing but also a full CRM, sales funnels, content management, and advanced marketing automation. HubSpot's platform is designed to attract visitors through content creation, convert leads with tailored landing pages and email sequences, and nurture customer relationships with its integrated CRM system. It offers detailed analytics to track...

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Constant Contact

The must-have marketing platform for your business

50% off for up to 1 year on the Core and Plus plans. on Constant Contact

Save up to $246

Get Constant Contact deal
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HubSpot

CRM, marketing automation & customer service software suite

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Both Constant Contact and Moosend are powerful email marketing platforms with dedicated user bases. However, there are several key differences that may help you decide which one is better suited for your business needs. One of the primary distinctions between the two is their pricing models. Constant Contact offers a tiered pricing structure based on the number of contacts you have, making it potentially more expensive as your email list grows. However, this pricing includes access to a wide range of features such as email templates, event management, and social media tools. For businesses with large contact lists, the cost of Constant Contact can quickly escalate.


In contrast, Moosend offers a more straightforward and cost-effective pricing model, particularly appealing to smaller businesses or startups. Moosend charges based on the number of subscribers but generally provides more affordable plans compared to Constant Contact. Additionally, Moosend offers a free plan with up to...

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Constant Contact

The must-have marketing platform for your business

50% off for up to 1 year on the Core and Plus plans. on Constant Contact

Save up to $246

Get Constant Contact deal
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Moosend

Email marketing made easy

75% off monthly plans for 1 year on Moosend

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Constant Contact and Brevo are two robust platforms designed to address specific aspects of customer relationship management and marketing automation. While both serve important functions, understanding their differences can help you determine which one best aligns with your business goals.


Constant Contact primarily focuses on email marketing and engagement. It excels in simplifying the creation and distribution of visually appealing email campaigns. The platform offers an array of templates, reporting tools, and list management features that are highly beneficial for businesses seeking to optimize their email marketing efforts. If your primary aim is to enhance email marketing and engagement, Constant Contact is an excellent choice.


On the other hand, Brevo takes a more comprehensive approach by combining CRM with email marketing automation. It boasts robust automation capabilities that enable businesses to deliver highly personalized and targeted email campaigns. This makes it an...

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Constant Contact

The must-have marketing platform for your business

50% off for up to 1 year on the Core and Plus plans. on Constant Contact

Save up to $246

Get Constant Contact deal
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Brevo (ex. Sendinblue)

Centralize marketing and sales tools to increase your growth

75% off the annual Business Plan on Brevo (ex. Sendinblue)

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Who is Constant Contact best for according to our reviewers?

  • Marketing Professionals: This software is ideal for marketing professionals, offering excellent features for creating custom newsletters or surveys, and efficient campaign scheduling and email marketing options

  • Non-profit Organizations: Non-profit organizations can benefit from Constant Contact's lead capture capability and its ability to distribute segmented emails to large audiences or specific groups. However, some users have faced problems with importing contacts and customizing templates

  • Creative Marketing Teams: This platform is ideal for creative marketing teams due to its variety of email templates and options for creating email lists quickly and easily. However, it does not allow users to tweet or add movies to share like on Reels.

  • Small Businesses: Constant Contact is suitable for small businesses due to its user-friendly interface and efficient tracking and content management features. However, some users find it costly compared to other similar programs

  • Customer Support Teams: Constant Contact is praised for its excellent customer support, making it a good choice for customer support teams. However, some users have reported difficulty in cancelling their subscription and a lack of communication from the company

  • 50% off for up to 1 year on the Core and Plus plans. on Constant Contact

    Get 50% off for up to 1 year on the Core and Plus plans. on Constant Contact and up to $246 savings with Secret.

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    Constant Contact Reviews

    4.5

    Constant Contact rating

    4.5

    Ease of use

    4.0

    Customer service

    4.0

    Value for money

    4.0

    Likelihood to recommend

    4.1

    Features

    29 Constant Contact Reviews

    4.5 (29 reviews)
    Leave a review
    • Peter N

      Struggling to Upload a CSV List

      I've been struggling to upload a CSV list of webinar attendees for two days and have contacted four Constant Contact representatives. None of them were able to upload the file. I tried again today and was finally able to upload the file, but it required Shayla to remove some columns. She did an excellent job handling the imperfect file from Zoom. After two days of frustration and tears, I am finally able to send my webinar out to the registrants. I am extremely grateful for Shayla's incredible assistance.

      October 20, 2024

    • Patrick W

      Constant Contact: Elevating Their Game with Innovative Features

      As a user, I view Constant Contact as the perfect tool for anyone requiring a CRM and for distributing basic, segmented emails to large audiences or specific groups. It offers basic functionality that meets all my needs, with potential for growth within the platform. I regard Constant Contact as an excellent email platform for users with an email user database and who send out monthly newsletters or segmented emails. While they are slightly lagging in terms of custom options and creating intricate automations, they are in the process of developing and launching new features and tools for more complex automations/journeys. At present, the platform has some limitations with automations and the builder can be somewhat restrictive for designers, but it is robust enough for my needs.

      October 15, 2024

    • Austin Rodriguez

      Exceptional Customer Support!

      Jennifer is the reason why I love Constant Contact. She was friendly, attentive, and provided effective suggestions, quickly understanding my social media post goals. She also taught me how to upload and insert a new file. I thoroughly enjoyed working with her and I'm grateful for our connection.

      October 6, 2024

    • Laura G

      Exceptional Client Support!

      I had a great experience with Constant Contact, especially due to the excellent customer service provided by Shannon Earls. I usually get frustrated when I can't navigate a site, but she guided me perfectly and had a wonderful personality. I commend Constant Contact for having such a valuable team member. Keep up the good work and happy holidays!

      September 29, 2024

    • Kathleen Williams

      Efficient Social Media Management with Constant Contact

      The social media tools in Constant Contact are excellent. They allow me to manage all my social media marketing from one place

      September 24, 2024

    • Randy C

      Superior Software Solution

      I value the feature of importing PDFs and scheduling emails in Constant Contact. However, I've downgraded to a cheaper plan which doesn't allow email scheduling. I'm trying to find the right balance between cost and necessary features. I switched to Constant Contact from Donor Snap because their email functionality was too basic for me, as they are mainly a CRM software company.

      September 16, 2024

    • Leland G

      Time-Saving Automation: Constant Contact's Game-Changing Feature

      The automation feature in Constant Contact has been a game-changer for me. It allows me to schedule emails in advance, saving me a lot of time

      September 10, 2024

    • Eric J

      The 'Dani' Experience with Constant Contact

      Dani was incredibly proficient in helping me complete my event. She anticipated my questions and maintained a professional demeanor that kept me calm and confident. I was very satisfied with the outcome and felt equipped to handle not only this event, but future ones as well. I hope everyone has a similar experience with their representative. It was truly unforgettable.

      September 3, 2024

    • Judson D

      Collaborated with Dani J on Constant Contact Today.

      I had a great experience working with Dani J on restarting our Constant Contact account. She was incredibly helpful, patient, and calming throughout the process. Dani took the time to ensure I understood each step and even managed to recover contacts I thought we had lost. I believe Constant Contact is fortunate to have her on their team and they should definitely retain her. Kudos to Dani!

      August 25, 2024

    • Nola D

      Affordable Email Marketing for Small Businesses with Constant Contact

      As a small business owner, I appreciate the affordability of Constant Contact. It offers all the features I need without breaking the bank

      August 17, 2024

    1 to 10 of 29 results

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