30 Best Alternatives to Salesforce in November 2024

Salesforce has more positive reviews than Freshworks: 86 vs 85

Freshworks is better at support than Salesforce: 4.6 vs 4.0

Freshworks is easier to use than Salesforce: 4.5 vs 4.0

Freshworks is more suitable for small businesses thanks to its good value for money than Salesforce: 4.4 vs 3.9

Salesforce has more features than Freshworks: 84 vs 52

I believe Salesforce Essentials is a good alternative to Freshworks because of its comprehensive and robust features. Salesforce Essentials offers a complete CRM system that not only manages sales and customer service but also integrates marketing, commerce, and more. This gives businesses a 360-degree view of their customers, which is crucial for providing personalized experiences.

Furthermore, Salesforce Essentials offers a highly customizable platform that can adapt to the unique needs of any business. It also provides advanced analytics tools to help businesses understand their performance and make informed decisions. Moreover, it has a user-friendly interface that makes it easy to use, even for those without technical skills.

Lastly, Salesforce Essentials is backed by a strong reputation and a wide range of resources for support and learning. Thus, I strongly recommend Salesforce Essentials as an alternative to Freshworks.

Zendesk is better at support than Salesforce: 4.3 vs 4.0

Zendesk is easy to use compared to Salesforce: 4.3 vs 4.0

Zendesk pricing plans are more competitive than Salesforce: 4.2 vs 3.9

I believe Salesforce Essentials is a good alternative to Zendesk because of its robust features and seamless integration with other Salesforce products. Unlike Zendesk, Salesforce Essentials is not just a customer support tool, it's a comprehensive CRM platform that provides sales and customer service solutions. It offers customizable sales and service processes, which can be tailored to match your business needs. Moreover, Salesforce Essentials has a user-friendly interface, making it easier for teams to navigate and use the system.

Furthermore, it provides advanced analytics and reporting tools that can help businesses to make data-driven decisions. With Salesforce Essentials, you can also automate routine tasks, freeing up your team to focus on more important tasks. Additionally, it is scalable and can grow with your business, providing a long-term solution for your CRM needs.

Salesforce has better positive reviews than Freshchat: 86 vs 79

Freshchat is better at customer support than Salesforce: 4.2 vs 4.0

Freshchat is better at ease to use than Salesforce: 4.5 vs 4.0

Freshchat is better at value for money than Salesforce: 4.0 vs 3.9

Salesforce has more options than Freshchat: 84 vs 79

I believe Salesforce Essentials is a great alternative to Freshchat because it offers a comprehensive customer relationship management (CRM) solution. Unlike Freshchat, which primarily focuses on customer messaging and engagement, Salesforce Essentials provides a wider array of services including sales, customer service, and contact management.

With Salesforce Essentials, you can track all your customer interactions in one place, making it easier to maintain relationships and understand customer needs. It also offers customization options that allow you to tailor the platform according to your business requirements. Additionally, Salesforce is known for its robust ecosystem of apps and integrations, giving businesses the flexibility to connect other tools they use.

Overall, if you're looking for a more holistic approach to managing customer relationships and improving your business operations, Salesforce Essentials could be a better choice than Freshchat.

I've used both Salesforce Essentials and Freshchat, and they have distinct differences. Salesforce Essentials is a customer relationship management (CRM) platform designed for small businesses. It offers features like sales and customer support tools, contact and opportunity management, collaboration tools, and analytics. It's ideal for managing customer relationships and streamlining processes.

In a slightly different way, Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages. It helps businesses focus on a continuous and context-driven messaging experience. It's more about direct communication with customers rather than managing overall relationships.

In essence, if you're looking for a comprehensive CRM solution to manage customer relationships and streamline your business processes, Salesforce Essentials would be the right choice. But if you need a messaging platform for direct engagement with customers or prospects, Freshchat would be more suitable.

Freshsales Suite has better positive reviews than Salesforce: 91 vs 86

Freshsales Suite is better at customer support than Salesforce: 4.7 vs 4.0

Freshsales Suite is easier to set up than Salesforce: 4.5 vs 4.0

Freshsales Suite is more suitable for small businesses thanks to its good value for money than Salesforce: 4.4 vs 3.9

Freshsales Suite is better at number of features than Salesforce: 91 vs 84

Salesforce has more positive reviews than myPresences: 86 vs 85

myPresences is better at support than Salesforce: 4.6 vs 4.0

myPresences is easy to use compared to Salesforce: 4.5 vs 4.0

myPresences pricing plans are more competitive than Salesforce: 4.4 vs 3.9

Salesforce is better at number of features than myPresences: 84 vs 52

noCRM has better positive reviews than Salesforce: 98 vs 86

noCRM is better at customer support than Salesforce: 4.6 vs 4.0

noCRM's user interface is more convenient than Salesforce: 4.8 vs 4.0

noCRM pricing plans are more competitive than Salesforce: 4.5 vs 3.9

Salesforce has more functions than noCRM: 84 vs 62

Close is better at customer support than Salesforce: 4.5 vs 4.0

Close is easier to set up than Salesforce: 4.5 vs 4.0

Close is more suitable for small businesses thanks to its good value for money than Salesforce: 4.3 vs 3.9

E-goi has better positive reviews compared to Salesforce: 100 vs 86

E-goi is better at customer service than Salesforce: 4.8 vs 4.0

E-goi is easier to use than Salesforce: 4.8 vs 4.0

E-goi is more suitable for small businesses thanks to its good value for money than Salesforce: 4.9 vs 3.9

Salesforce has more functions than E-goi: 84 vs 17

Happierleads is a better solution based on percentage of positive reviews than Salesforce: 98 vs 86

Happierleads is a better solution for customer support than Salesforce: 5.0 vs 4.0

Happierleads's user interface is more convenient than Salesforce: 5.0 vs 4.0

Happierleads pricing plans are more competitive than Salesforce: 4.9 vs 3.9

Salesforce has more options than Happierleads: 84 vs 17

Outplay has more positive reviews than Salesforce: 94 vs 86

Outplay is better at support than Salesforce: 5.0 vs 4.0

Outplay is easier to use than Salesforce: 4.5 vs 4.0

Outplay is more suitable for small businesses thanks to its good value for money than Salesforce: 4.8 vs 3.9

Salesforce has more features than Outplay: 84 vs 58

Dynamics 365 has better positive reviews than Salesforce: 87 vs 86

Dynamics 365 is more suitable for small businesses thanks to its good value for money than Salesforce: 4.1 vs 3.9

Dynamics 365 has more functions than Salesforce: 113 vs 84

Really Simple Systems CRM has better positive reviews compared to Salesforce: 92 vs 86

Really Simple Systems CRM is better at customer service than Salesforce: 4.5 vs 4.0

Really Simple Systems CRM is easier to use than Salesforce: 4.5 vs 4.0

Really Simple Systems CRM is more suitable for small businesses thanks to its good value for money than Salesforce: 4.5 vs 3.9

Really Simple Systems CRM has more functions than Salesforce: 138 vs 84

Wisepops has more positive reviews than Salesforce: 100 vs 86

Wisepops is better at support than Salesforce: 5.0 vs 4.0

Wisepops is easier to use than Salesforce: 5.0 vs 4.0

Wisepops is more suitable for small businesses thanks to its good value for money than Salesforce: 4.8 vs 3.9

Salesforce is more versatile than Wisepops: 84 vs 40

Klenty has more positive reviews than Salesforce: 95 vs 86

Klenty is better at support than Salesforce: 5.0 vs 4.0

Klenty is easier to use than Salesforce: 4.5 vs 4.0

Klenty is more suitable for small businesses thanks to its good value for money than Salesforce: 4.6 vs 3.9

Salesforce has more features than Klenty: 84 vs 29

GitHub is better at customer service than Salesforce: 4.4 vs 4.0

GitHub is more user friendly than Salesforce: 4.4 vs 4.0

GitHub is better at value for money than Salesforce: 4.6 vs 3.9

CircleCI has better positive reviews than Salesforce: 98 vs 86

CircleCI is better at customer support than Salesforce: 4.5 vs 4.0

CircleCI pricing plans are more competitive than Salesforce: 4.2 vs 3.9

Salesforce is more versatile than CircleCI: 84 vs 43

Slack has better positive reviews compared to Salesforce: 95 vs 86

Slack is better at customer service than Salesforce: 4.5 vs 4.0

Slack is easy to use compared to Salesforce: 4.5 vs 4.0

Slack pricing plans are more competitive than Salesforce: 4.6 vs 3.9

Salesforce has more functions than Slack: 84 vs 78

Zoho is a better solution for customer support than Salesforce: 4.6 vs 4.0

Zoho's user interface is more convenient than Salesforce: 4.5 vs 4.0

Zoho pricing plans are more competitive than Salesforce: 4.3 vs 3.9

HubSpot is better at support than Salesforce: 4.4 vs 4.0

HubSpot is easier to use than Salesforce: 4.4 vs 4.0

HubSpot is more suitable for small businesses thanks to its good value for money than Salesforce: 4.3 vs 3.9

AppSheet is a better solution based on percentage of positive reviews than Salesforce: 98 vs 86

AppSheet is a better solution for customer support than Salesforce: 4.5 vs 4.0

AppSheet is better at ease to use than Salesforce: 4.5 vs 4.0

AppSheet is better at value for money than Salesforce: 4.6 vs 3.9

Salesforce is better at number of features than AppSheet: 84 vs 54

Salesforce has better positive reviews compared to Ringy: 86 vs 82

Ringy is easier to use than Salesforce: 4.5 vs 4.0

Salesforce is more suitable for small businesses thanks to its good value for money than Ringy: 3.9 vs 3.7

Ringy has more features than Salesforce: 96 vs 84

I find Ringy to be a great alternative to Salesforce Essentials due to its user-friendly interface and cost-effectiveness. It is highly intuitive, making it easier for beginners or small businesses to navigate and manage their customer relationships. Unlike Salesforce Essentials, Ringy does not require specialized training to use, which saves both time and resources.

Ringy's pricing model is also more flexible and affordable for smaller businesses. It offers a variety of subscription plans that cater to different business sizes and needs. On the other hand, Salesforce Essentials has a higher starting price, which might not be feasible for startups or small enterprises.

Moreover, Ringy provides excellent customer support, ensuring that any technical issues are resolved promptly. Therefore, if you're looking for an affordable, easy-to-use CRM solution with reliable customer service, Ringy could be your go-to choice.

I have tested both Ringy and Salesforce Essentials in my business operations and found several differences between the two. Firstly, Ringy is a cloud-based customer relationship management (CRM) system specifically designed for real estate professionals. It offers features such as lead generation, marketing automation, and transaction management. On the side of the alternative, Salesforce Essentials is a CRM platform that caters to small businesses across various industries. It provides tools for sales, service, and marketing.

Secondly, Salesforce Essentials has a more comprehensive feature set including email integration, task management, and customer support capabilities. However, Ringy's simplicity and industry-specific features make it a better fit for real estate professionals. In terms of pricing, Salesforce Essentials is generally more expensive than Ringy.

Lastly, Salesforce is an established brand with a larger user base, which can translate to more robust support and resources. However, Ringy's niche focus means it may offer better customization for specific industry needs.

Caspio is a better solution based on percentage of positive reviews than Salesforce: 92 vs 86

Caspio is a better solution for customer support than Salesforce: 4.5 vs 4.0

Caspio is better at ease to use than Salesforce: 4.5 vs 4.0

Caspio is better at value for money than Salesforce: 4.4 vs 3.9

Caspio is better at number of features than Salesforce: 355 vs 84

Salesforce is a better solution based on percentage of positive reviews than Adalo: 86 vs 85

Adalo is a better solution for customer support than Salesforce: 4.6 vs 4.0

Adalo is better at ease to use than Salesforce: 4.5 vs 4.0

Adalo is better at value for money than Salesforce: 4.4 vs 3.9

Salesforce is better at number of features than Adalo: 84 vs 52

Zoho creator has better positive reviews compared to Salesforce: 89 vs 86

Zoho creator is better at customer service than Salesforce: 4.6 vs 4.0

Zoho creator is more user friendly than Salesforce: 4.5 vs 4.0

Zoho creator is better at value for money than Salesforce: 4.3 vs 3.9

Zoho creator is better at number of features than Salesforce: 89 vs 84

Churnzero has better positive reviews than Salesforce: 98 vs 86

Churnzero is better at customer support than Salesforce: 5.0 vs 4.0

Churnzero is easier to set up than Salesforce: 4.5 vs 4.0

Churnzero is more suitable for small businesses thanks to its good value for money than Salesforce: 4.7 vs 3.9

Salesforce is more versatile than Churnzero: 84 vs 45

As a user, I find ChurnZero an excellent alternative to Salesforce Essentials for several reasons. First, ChurnZero offers a specialized customer success platform that is more focused and comprehensive than the basic CRM tools provided by Salesforce Essentials. This allows for a deeper understanding of customer behavior, enabling more effective engagement strategies. Second, ChurnZero's pricing is more flexible and affordable, making it ideal for small businesses. Third, its user-friendly interface and robust functionality make it easier to track customer interactions and measure success. Additionally, ChurnZero's real-time analytics provide insightful data that helps businesses improve customer retention rates. Lastly, their customer support is highly responsive and helpful, which is crucial for any software solution. Overall, ChurnZero offers a powerful set of features that cater to the needs of businesses aiming to improve customer satisfaction and reduce churn.

Comparing the two, I noticed that ChurnZero and Salesforce Essentials are both powerful tools, but they serve different objectives within a business context. ChurnZero is a real-time Customer Success platform designed to help subscription businesses fight customer churn. It integrates with various systems and uses deep analytics to understand how customers use a product, assess their health and their likelihood to renew, and give businesses the means to personalize the customer experience through timely and relevant touchpoints.

On the other hand, Salesforce Essentials is a customer relationship management (CRM) solution designed for small businesses. It helps to track and manage sales and customer service activities. Salesforce Essentials provides features such as contact and opportunity management, collaboration tools, and seamless mobile support. While both tools focus on customer engagement, their core functions differ significantly - with ChurnZero focusing on customer retention and Salesforce Essentials on broader sales and service activities.

Salesforce has better positive reviews than Render: 86 vs 85

Render is better at customer support than Salesforce: 4.6 vs 4.0

Render is better at ease to use than Salesforce: 4.5 vs 4.0

Render is better at value for money than Salesforce: 4.4 vs 3.9

Salesforce has more features than Render: 84 vs 52

I believe Service Render is a great alternative to Salesforce Essentials because it offers a more affordable yet comprehensive solution for small businesses. Unlike Salesforce Essentials, Service Render does not limit the number of users who can access the system, making it a cost-effective choice for growing companies. It is also highly customizable, allowing businesses to tailor the platform to their specific needs and workflows. Furthermore, Service Render places a strong emphasis on customer support, providing 24/7 assistance to ensure smooth operations. It also has an intuitive user interface which makes it easy for anyone in the team to use. All these features make Service Render a worthy competitor to Salesforce Essentials.

I am familiar with both Render and Salesforce Essentials, and they are quite different in their function and purpose. Render is a cloud service platform that helps developers to deploy and run their applications and websites quickly without having to manage servers. It provides automatic scaling, SSL certificates, private networking, and more. It's an ideal tool for developers and IT professionals.

On the other hand, Salesforce Essentials is a customer relationship management (CRM) tool designed specifically for small businesses. It helps companies manage their sales, customer support, and marketing efforts from one platform. Salesforce Essentials allows businesses to track customer interactions, manage leads, follow up on opportunities, and deliver personalized customer service. It's an essential tool for sales teams and customer service representatives.

So in essence, while Render is more focused on web hosting and application deployment, Salesforce Essentials is geared towards sales and customer relationship management.

Salesforce has more positive reviews than Leadfeeder: 86 vs 84

Leadfeeder is better at support than Salesforce: 4.5 vs 4.0

Leadfeeder is easier to use than Salesforce: 4.5 vs 4.0

Leadfeeder is more suitable for small businesses thanks to its good value for money than Salesforce: 4.0 vs 3.9

Salesforce is better at number of features than Leadfeeder: 84 vs 73

Salesforce has better positive reviews compared to Crowdfire: 86 vs 81

Crowdfire is easier to use than Salesforce: 4.5 vs 4.0

Salesforce is more suitable for small businesses thanks to its good value for money than Crowdfire: 3.9 vs 3.7

Salesforce has more options than Crowdfire: 84 vs 8

Linx is a better solution based on percentage of positive reviews than Salesforce: 92 vs 86

Linx is a better solution for customer support than Salesforce: 4.5 vs 4.0

Linx is more suitable for small businesses thanks to its good value for money than Salesforce: 4.2 vs 3.9

Salesforce has more functions than Linx: 84 vs 60

Zvolv has more positive reviews than Salesforce: 92 vs 86

Zvolv is better at support than Salesforce: 4.5 vs 4.0

Zvolv is more user friendly than Salesforce: 4.5 vs 4.0

Zvolv is better at value for money than Salesforce: 4.6 vs 3.9

Salesforce is more versatile than Zvolv: 84 vs 51