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30 Best Alternatives to Salesforce Sales Cloud in May 2024

Alternatives & Competitors to Salesforce Sales Cloud

Here are competitors or alternatives to Salesforce Sales Cloud and other similar CRM software. You need to consider some important factors when choosing a tool like Salesforce Sales Cloud for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Salesforce Sales Cloud that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Salesforce Sales Cloud. Discover sofware like Slack, Zoho, HubSpot or Freshdesk.

List of Alternatives to Salesforce Sales Cloud

From CRM tools, we have selected the best alternatives to Salesforce Sales Cloud based on reviews for each solution and similarities with Salesforce Sales Cloud. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

Description

Easily collaborate and organize your team's work with Slack; share information and organize your projects.

Slack compared to Salesforce Sales Cloud

Slack has better positive reviews compared to Salesforce Sales Cloud: 95 vs 89

Slack is better at customer service than Salesforce Sales Cloud: 4.5 vs 4.0

Slack is easy to use compared to Salesforce Sales Cloud: 4.5 vs 4.0

Slack pricing plans are more competitive than Salesforce Sales Cloud: 4.6 vs 4.0

Salesforce Sales Cloud has more functions than Slack: 206 vs 78

Slack: Pros & Cons

Customized channels: The tool offers the ability to create public, private, shared or multi-space chat channels
Real-time collaboration: The Slack communication solution is perfect for increasing responsiveness
Accessible anywhere: This software allows employees to connect from many different devices
Limited storage: The storage capacity of files is limited
Read notifications: It is impossible to know if your correspondent has read a sent message
Very limited free plan: The trial price plan has limited functionality

Best features

  • - File sharing

  • - Notifications and alerts

  • - Channels

  • - Direct messaging

  • - Integrations

  • - Search and archiving

  • - Threads

  • - Video and voice calls

Slack pricing

Free

Enterprise Grid

Contact sales

Pro

$7 / user / month

Business+

$13 / user / month

Popular

25% off new plan purchases (Save $9,000)

Description

The Zoho platform brings together in a single tool all the functionalities your startup needs to manage and optimize customer relations on a daily basis.

Zoho compared to Salesforce Sales Cloud

Salesforce Sales Cloud is a better solution based on percentage of positive reviews than Zoho: 89 vs 85

Zoho is a better solution for customer support than Salesforce Sales Cloud: 4.6 vs 4.0

Zoho's user interface is more convenient than Salesforce Sales Cloud: 4.5 vs 4.0

Zoho pricing plans are more competitive than Salesforce Sales Cloud: 4.3 vs 4.0

Salesforce Sales Cloud is better at number of features than Zoho: 206 vs 85

Zoho: Pros & Cons

Easy to use: The Zoho platform is ergonomic and easy to learn
Competitive pricing: Pricing plans are affordable, and Zoho offers a free package
Comprehensive solution: Workflow tools cover marketing, customer service, emailing, inventory and social networking
AI assistant: The AI assistant doesn't add much to the platform.
Software integration: No integration is possible with the free plan.
Technical documentation: It is sometimes difficult to find all the documentation you need when you need it.

Best features

  • - Centralize your needs

  • - Accelerate sales across all channels

  • - Deploy marketing campaigns

  • - Develop customized applications

  • - Optimize your company finances

  • - Collaborate seamlessly

  • - Manage your projects efficiently

  • - Manage employees

  • - Offer quality customer service

Zoho pricing

Free

Enterprise

Contact sales

Basic

$59 / month

Standard

$119 / month

Professional

$299 / month
$2,500 in credits for 1 year (Save $2,500)

Description

The HubSpot suite makes it easy to manage your customer throughout their life cycle: web site visit, form completion, phone call and emails exchange, quote signing, support and upsell.

HubSpot compared to Salesforce Sales Cloud

HubSpot has more positive reviews than Salesforce Sales Cloud: 93 vs 89

HubSpot is better at support than Salesforce Sales Cloud: 4.4 vs 4.0

HubSpot is easier to use than Salesforce Sales Cloud: 4.4 vs 4.0

HubSpot is more suitable for small businesses thanks to its good value for money than Salesforce Sales Cloud: 4.3 vs 4.0

Salesforce Sales Cloud is more versatile than HubSpot: 206 vs 62

HubSpot: Pros & Cons

All-in-one solution: HubSpot’s suite integrates CRM, marketing and sales features
Free features: HubSpot’s Core CRM tool is available for free
Customization: The platform allows you to customize many elements to suit your business and sales processes
Marketing Automation : Deploying workflows can be time consuming and complex
Pricing plans: From one plan to another, the price difference can be significant
Integration fees: These fees are in addition to the monthly fees and can be expensive

Best features

  • - Automation and workflows

  • - Lead scoring and segmentation

  • - Sales pipeline management

  • - Reporting and analytics

  • - Content management

  • - Integrations and API

  • - Sales email tracking and templates

  • - Predictive lead scoring

75% off for 1 year (Save $7,000)

Description

Freshdesk's intuitive helpdesk solution helps customer service teams optimize their collaboration, better organize their requests, and provide faster and more targeted responses.

Freshdesk compared to Salesforce Sales Cloud

Freshdesk has better positive reviews compared to Salesforce Sales Cloud: 94 vs 89

Freshdesk is better at customer service than Salesforce Sales Cloud: 4.7 vs 4.0

Freshdesk is more user friendly than Salesforce Sales Cloud: 4.5 vs 4.0

Freshdesk is better at value for money than Salesforce Sales Cloud: 4.3 vs 4.0

Salesforce Sales Cloud is more versatile than Freshdesk: 206 vs 94

Freshdesk: Pros & Cons

Simplicity: The interface is easy to use and user-friendly
Functionality: Many communication channels are available and customization is advanced
Integration: This customer support software integrates with many tools
Analysis limitations: The information on transactions is limited
Learning curve: Advanced features require time to learn
Pricing: The price is high for large requirements which can be a problem for small companies

Best features

  • - Strengthen data security

  • - Optimize ticket management

  • - Centralize knowledge base

  • - Opt for multi-channel support

  • - Give users autonomy

  • - Enhance customer satisfaction

  • - Access customized performance reports

  • - Ensure team collaboration

Freshdesk pricing

Free

Growth

$15 / user / month

Pro

$51

Enterprise

$83 / user / month
90% off the Pro plan for 1 year (Save $100,000)

Description

Pipedrive is the easy to install and use CRM software that will allow your sales team to save time and stay focused on their activities to make more sales.

Pipedrive compared to Salesforce Sales Cloud

Pipedrive is a better solution based on percentage of positive reviews than Salesforce Sales Cloud: 94 vs 89

Pipedrive is a better solution for customer support than Salesforce Sales Cloud: 4.7 vs 4.0

Pipedrive is better at ease to use than Salesforce Sales Cloud: 4.5 vs 4.0

Pipedrive is better at value for money than Salesforce Sales Cloud: 4.3 vs 4.0

Salesforce Sales Cloud has more features than Pipedrive: 206 vs 62

Pipedrive: Pros & Cons

Affordable pricing plan: The pricing offered by the prospecting software is affordable
Automation features: Pipedrive CRM software offers powerful workflow automations
Customization: From API to sales pipelines, customization is at the heart of the experience
Software integrations: Pipedrive does not offer integrations with SAP or Oracle
Custom fields: The number of custom fields is limited on all plans except the Enterprise plan
Customer support: Telephone support is only available in the highest price plan

Best features

  • - Automate your tasks

  • - Personalized deal pages

  • - Track your teams' communications

  • - Customizable sales inbox

  • - Sales forecasting

  • - Insights and reports

  • - LeadBooster

  • - Manage your prospects efficiently

Pipedrive pricing

Essential

$16 / user / month

Advance

$30 / user / month

Professional

$54 / user / month

Power

$70 / user / month

Business

$106 / user / month

Popular

30% discount for 12 months (Save $4,000)
Secret.

Go Premium

Get access to all our 367+ Premium deals for only $149/year.

Description

With monday.com you can completely manage your projects from one platform: from planning to delivering. Create the right workflow that suits you and get your team to collaborate so you keep track of everyone's progress.

Monday compared to Salesforce Sales Cloud

Monday is a better solution based on percentage of positive reviews than Salesforce Sales Cloud: 94 vs 89

Monday is a better solution for customer support than Salesforce Sales Cloud: 4.7 vs 4.0

Monday is better at ease to use than Salesforce Sales Cloud: 4.8 vs 4.0

Monday is better at value for money than Salesforce Sales Cloud: 4.4 vs 4.0

Salesforce Sales Cloud has more functions than Monday: 206 vs 94

Monday: Pros & Cons

User experience: The interface of this project management software is pleasant and easy to use
Integrations: Monday can be connected to many leading tools such as Slack, Trello or Google Docs
Ready-to-use templates: You can start a project in a few minutes thanks to the numerous templates available
Customization: The customization features of the online solution are limited
Customer service: Customer support is not very relevant
High price: Monday’s pricing plans are expensive, especially for small businesses

Best features

  • - Keep track of all your projects

  • - Integrate all your tools

  • - Streamline your workflow

  • - Automate your tasks

  • - Kanban and Gantt Softwares

  • - Collaborate in real-time

  • - Visualize your data

  • - Manage all your files

Monday pricing

Business

Contact sales

Free

Basic

$8 / user / month

Standard

$10 / user / month

Pro

$17 / user / month
1 month free (Save $160)

Description

With this marketing solution, small businesses can finally make their voice heard. Constant Contact allows you to develop your customer base, create email marketing, or social media advertising, but also to effectively sell your products online with just one tool.

Constant Contact compared to Salesforce Sales Cloud

Salesforce Sales Cloud is a better solution based on percentage of positive reviews than Constant Contact: 89 vs 85

Constant Contact's user interface is more convenient than Salesforce Sales Cloud: 4.5 vs 4.0

Salesforce Sales Cloud has more options than Constant Contact: 206 vs 147

Constant Contact: Pros & Cons

Software integrations: You can connect many software to Constant Contact
Audience segmentation: The solution offers relevant segmentation features
Ease of use: The tool is easy to use
Expensive solution: The platform is relatively expensive for small companies
Personalization: More email personalization options would be beneficial
Customer service: Many users are not satisfied with the responsiveness of support

Best features

  • - Benefit from the efficiency of Automated Marketing

  • - Connect Constant Contact with professional tools

  • - Grow your contact list quickly

  • - Create attractive marketing content

  • - Streamline your email marketing with Email Automation

  • - Track and analyze your campaigns with Google Analytics Integration

  • - Enhance engagement with social media integration

  • - Access comprehensive performance reports

Constant Contact pricing

Lite

$12 / month

Standard

$35 / month

Premium

$80 / month
50% off for up to 1 year on the Core and Plus plans. (Save $246)

Description

Intercom helps you easily set-up the right messaging experience, bots, emails, messages or even help centers, to build relationships with your customers throughout their journey.

Intercom compared to Salesforce Sales Cloud

Intercom has better positive reviews compared to Salesforce Sales Cloud: 90 vs 89

Intercom is better at customer service than Salesforce Sales Cloud: 4.5 vs 4.0

Intercom is easier to use than Salesforce Sales Cloud: 4.5 vs 4.0

Salesforce Sales Cloud is more versatile than Intercom: 206 vs 159

Intercom: Pros & Cons

Quick installation: Intercom’s software is quick to set up, deploy, and get up and running
Knowledge base: The solution offers robust documentation
Custom chatbots: By connecting to your technology stack, chatbots can automate workflows efficiently
Pricing: The pricing plans for this communication tool are relatively high
Complex integration: Integrating the software with your CRM and database can be time consuming
Customer support: Customer service on Intercom’s platform is unresponsive

Best features

  • - Customer feedback and surveys

  • - Automate conversations

  • - Access data to personalize customer conversations

  • - Collaborate with your team

  • - Multilingual support

  • - Performance analytics

  • - Chat with your customers in real time

  • - Easily onboard new customers

Intercom pricing

Pro

Book a demo

Premium

Book a demo

Starter

$74 / month
1 year free on the Advanced plan (Save $3,108)

Description

Freshsales Suite uses the power of artificial intelligence to make salespeople's jobs easier with more complete and reliable automations (lead generation, lead qualification, automated scenarios, lead scoring, etc.).

Freshsales Suite compared to Salesforce Sales Cloud

Freshsales Suite has better positive reviews than Salesforce Sales Cloud: 91 vs 89

Freshsales Suite is better at customer support than Salesforce Sales Cloud: 4.7 vs 4.0

Freshsales Suite is easier to set up than Salesforce Sales Cloud: 4.5 vs 4.0

Freshsales Suite is more suitable for small businesses thanks to its good value for money than Salesforce Sales Cloud: 4.4 vs 4.0

Salesforce Sales Cloud is better at number of features than Freshsales Suite: 206 vs 91

Freshsales Suite: Pros & Cons

Integration: This CRM software can easily be linked with other Freshworks tools
Simplicity: The tool is easy to use
Features: Advanced services are offered, as well as ways to customize reports
Pricing: The price can be high depending on your needs
Support: Several users have commented on the slow and inefficient customer service
Bugs: Technical problems were sometimes noticed

Best features

  • - Transaction management

  • - Mobile app

  • - Sales forecasting

  • - Artificial intelligence

  • - Contact management

  • - Reporting & Analytics

  • - Sales campaigns & events tracking

  • - Automate sequences & workflows

Freshsales Suite pricing

Growth

$18 / user / month

Pro

$47 / user / month

Enterprise

$83 / user / month
90% off the Pro plan for 1 year (Save $100,000)
CRM

Description

noCRM is the ideal tool for your sales team; it will improve their organization preventing them from losing time, allow them to better follow-up on their leads and, above all, close more deals.

noCRM compared to Salesforce Sales Cloud

noCRM has better positive reviews than Salesforce Sales Cloud: 98 vs 89

noCRM is better at customer support than Salesforce Sales Cloud: 4.6 vs 4.0

noCRM's user interface is more convenient than Salesforce Sales Cloud: 4.8 vs 4.0

noCRM pricing plans are more competitive than Salesforce Sales Cloud: 4.5 vs 4.0

Salesforce Sales Cloud has more functions than noCRM: 206 vs 62

noCRM: Pros & Cons

Scalable software: noCRM is flexible and can be adapted to any type of business
User-friendly tool: The noCRM platform is pleasant and easy to use
Pipeline management: Tracking sales pipelines is highly relevant
Software integrations: Third-party integrations are limited in number
Customer service: Some users feel that support does not optimally meet their needs
Customization: More customization features would be appreciated

Best features

  • - Manage your prospection lists

  • - Sales Script Generator

  • - Email integration

  • - Automated lead scoring

  • - Customize and plan your sales steps and the following activities

  • - Access key statistics and sales reports

  • - Mobile app

  • - Collaborate with your whole team.

noCRM pricing

Starter Kit

$12 / user / month

Sales Experts

$22 / user / month

Dream Team

$32 / user / month
50% off up to 6 months on Dream team and Sales Expert (Save $660)

Description

The Bigin platform helps you manage your customer relationships more easily. Centralize information and review sales pipelines with great accuracy to close more sales, faster.

Bigin CRM compared to Salesforce Sales Cloud

Bigin CRM has better positive reviews than Salesforce Sales Cloud: 96 vs 89

Bigin CRM is better at customer support than Salesforce Sales Cloud: 4.8 vs 4.0

Bigin CRM is better at ease to use than Salesforce Sales Cloud: 4.5 vs 4.0

Bigin CRM is better at value for money than Salesforce Sales Cloud: 4.4 vs 4.0

Salesforce Sales Cloud has more features than Bigin CRM: 206 vs 96

Bigin CRM: Pros & Cons

Intuitive interface: The user interface is pleasant, aesthetic and easy to learn
Customer support: The customer support is responsive and very competent
Cost: This small business CRM is less expensive than its competitors
Small business only: The platform is not suitable for more complex businesses
Limited features: Some features are missing
Software integrations: Some integrations like Facebook Ads require third-party tools like Zapier, which adds to the cost

Best features

  • - Manage sales pipeline

  • - Manage and secure your data

  • - Interact with prospects

  • - Close more sales

  • - Access your CRM anywhere

  • - Automate daily tasks

  • - Customize your sales pipeline

Bigin CRM pricing

Free

Express

$10 / user / month

Premier

$16 / user / month
$100 in Zoho Wallet credits (Save $100)

Description

Close is a CRM solution specifically designed to enhance the growth of startups and small businesses. This all-in-one platform helps you optimize your end-to-end sales and significantly accelerate growth.

Close compared to Salesforce Sales Cloud

Close has better positive reviews than Salesforce Sales Cloud: 97 vs 89

Close is better at customer support than Salesforce Sales Cloud: 4.5 vs 4.0

Close is easier to set up than Salesforce Sales Cloud: 4.5 vs 4.0

Close is more suitable for small businesses thanks to its good value for money than Salesforce Sales Cloud: 4.3 vs 4.0

Salesforce Sales Cloud has more options than Close: 206 vs 117

Close: Pros & Cons

User interface: The interface is intuitive and user-friendly
Software integrations: Third-party integrations are numerous and relevant
Dashboard: The tool’s dashboard is easy to use and customizable
Free plan: There is no free price plan
Learning curve: It may take some time for newcomers to get the hang of it

Best features

  • - Get the best calling software

  • - Get advanced analytics

  • - Synchronize your technology stack

  • - Automate SMS and email

  • - Streamline your communication with email templates

  • - Prioritize your prospects easily

  • - Supercharge your sales with Intelligent Reporting

  • - Measure your team's performance with Team Reporting

Close pricing

Startup

$119 / month

Professional

$329 / month

Enterprise

$749 / month
30% off for 1 year (Save $2,697)

Description

Zendesk allows you to be available on any channel, at any time, to rapidly answer your customers' requests and resolve any problems.

Zendesk compared to Salesforce Sales Cloud

Zendesk is better at support than Salesforce Sales Cloud: 4.3 vs 4.0

Zendesk is easy to use compared to Salesforce Sales Cloud: 4.3 vs 4.0

Zendesk pricing plans are more competitive than Salesforce Sales Cloud: 4.2 vs 4.0

Salesforce Sales Cloud has more functions than Zendesk: 206 vs 182

Zendesk: Pros & Cons

Omnichannel capabilities: The customer service platform is ideal for providing support across all channels
Analytics and reporting: Comprehensive and highly relevant analytics capabilities
Unified workspace: Every employee finds customer information quickly and efficiently
Pricing: Customer support platform pricing plans are quite expensive
Customization: The tool’s customization features are limited
Analytics and reporting: Comprehensive and highly relevant analytics capabilities

Best features

  • - Automation and workflow

  • - Ticketing system

  • - Multichannel support

  • - Integration

  • - Knowledge base

  • - Reporting and analytics

  • - Customer engagement

  • - Customization and branding

6 months free (Save $50,000)

Description

Put a smile on your customers’ faces. With Gorgias, improve your company’s customer support by accelerating the speed of responses, providing quality customer service and transforming your customer support into an essential profit center.

Gorgias compared to Salesforce Sales Cloud

Gorgias is a better solution based on percentage of positive reviews than Salesforce Sales Cloud: 96 vs 89

Gorgias is a better solution for customer support than Salesforce Sales Cloud: 4.5 vs 4.0

Gorgias is easier to set up than Salesforce Sales Cloud: 4.5 vs 4.0

Gorgias is more suitable for small businesses thanks to its good value for money than Salesforce Sales Cloud: 4.5 vs 4.0

Salesforce Sales Cloud has more features than Gorgias: 206 vs 54

Gorgias: Pros & Cons

Ease of use: The online tool is easy to learn and fun to use
Value for money: Pricing plans are very relevant for the features offered
Customer support: Gorgias’ customer service is responsive and has a solid expertise
Information update: Updating the status of the completed tickets can take some time
Process automation: The rules and macros engine has some limitations
Ticket merge: The ticket merging feature is sometimes laborious

Best features

  • - Benefit from numerous integrations

  • - Provide personalized experiences to your customers

  • - Provide your customers with quality answers

  • - Turn customer support into a profit center

  • - Automate your customer support

  • - Analyze and optimize your customer support performance

  • - Accelerate request handling

  • - Simplify your agents’ work

Gorgias pricing

Enterprise

Contact sales

Starter

$10 / month

Basic

$60 / month

Pro

$360 / month

Advanced

$900 / month
2nd and 3rd month's subcription free (Save $1,800)

Description

Sparklane helps you find the best leads in just 3 clicks, not only providing qualified leads but also improving the effectiveness of your prospecting campaigns.

Sparklane compared to Salesforce Sales Cloud

Salesforce Sales Cloud has better positive reviews compared to Sparklane: 89 vs 84

Sparklane is better at customer service than Salesforce Sales Cloud: 4.1 vs 4.0

Sparklane is more user friendly than Salesforce Sales Cloud: 4.1 vs 4.0

Salesforce Sales Cloud is better at value for money than Sparklane: 4.0 vs 3.3

Salesforce Sales Cloud has more options than Sparklane: 206 vs 88

Sparklane: Pros & Cons

Reliable lead generation: Sparklane provides accurate and up-to-date data for finding potential customers
Personalized engagement: The platform offers customized messaging to create meaningful interactions with prospects
Data-driven decision-making: Sparklane's analytics provide insights that help optimize marketing strategies for better results
Steep learning curve: It can take time and effort to fully understand and utilize all of Sparklane's features
Price point: The cost of using Sparklane may be prohibitive for young entrepreneurs on a tight budget
Limited customization options: Sparklane may not offer the level of customization needed for your specific business needs

Best features

  • - Engagement

  • - Discover

  • - Integrations

  • - Predict

  • - Nurture

  • - Insights

  • - Data enrichment

  • - Signals

3 months free on the "Discover" plan (25% off) (Save $285)

Description

Knowledge is power. Discover your clients’ and prospects’ interest and behaviour when consulting your offers and presentations. In less than 5 minutes, personalise your sequences, your follow-up messages, and your meetings.

Sweet Show compared to Salesforce Sales Cloud

Sweet Show has more positive reviews than Salesforce Sales Cloud: 100 vs 89

Sweet Show is better at support than Salesforce Sales Cloud: 5.0 vs 4.0

Sweet Show is easier to use than Salesforce Sales Cloud: 5.0 vs 4.0

Sweet Show is more suitable for small businesses thanks to its good value for money than Salesforce Sales Cloud: 4.7 vs 4.0

Salesforce Sales Cloud is better at number of features than Sweet Show: 206 vs 25

Best features

  • -

  • -

  • -

  • -

Sweet Show pricing

Solo

$18 / user / month

Team

$30 / user / month

Enterprise

$42 / user / month
6 months free (Save $210)
CRM

Description

The folk teamwork platform is ideal for centralizing all the actions necessary to manage your team. You save time, strengthen the cohesion of the group and achieve your goals.

folk CRM compared to Salesforce Sales Cloud

Salesforce Sales Cloud has more positive reviews than folk CRM: 89 vs 85

folk CRM is better at support than Salesforce Sales Cloud: 4.6 vs 4.0

folk CRM is easy to use compared to Salesforce Sales Cloud: 4.5 vs 4.0

folk CRM pricing plans are more competitive than Salesforce Sales Cloud: 4.4 vs 4.0

Salesforce Sales Cloud has more features than folk CRM: 206 vs 52

folk CRM: Pros & Cons

Ease of use: It takes only a few minutes to get the hang of the tool
All-in-one tool: The platform is ideal for centralizing business contact needs
User interface: The interface of the folk platform is efficient and easy on the eye
Sales opportunity management: This feature is present, but limited
Sales pipeline: folk offers basic sales pipelines that do not meet all needs
Only for SMBs and freelancers: The folk tool is not suitable for large companies with massive data

Best features

  • - Archive conversations

  • - Leverage the Chrome extension

  • - Create task lists

  • - Customize folk to your own needs

  • - Send mass messages

  • - Sync all your favorite tools

  • - Integrate with Slack

  • - Centralize your needs through a single platform

folk CRM pricing

Free

Infinite

Contact sales

Standard

$19 / user / month

Premium

$39 / user / month
30% off all plans for 1 year (Save $140)

Description

Dynamics 365 is a comprehensive business solution software that integrates multiple applications, including CRM and ERP, to provide businesses with actionable insights, streamline processes, enhance productivity, and improve customer engagement.

Dynamics 365 compared to Salesforce Sales Cloud

Salesforce Sales Cloud has better positive reviews than Dynamics 365: 89 vs 87

Dynamics 365 is more suitable for small businesses thanks to its good value for money than Salesforce Sales Cloud: 4.1 vs 4.0

Salesforce Sales Cloud has more functions than Dynamics 365: 206 vs 113

Dynamics 365: Pros & Cons

Dynamics CRM : You can create and customize your own workflows to optimize your processes
Global view: The platform gives you access to a global view of your entire enterprise
Complete suite: Dynamics 365 gives you access to the full suite of Microsoft applications
Learning curve: It takes some time to get to grips with the platform
Mobile app: The mobile app is not as efficient as the desktop app
Expensive solution: Using the suite is costly for small businesses

Best features

  • - Seamless collaboration and communication

  • - Financial reporting

  • - Pipeline management

  • - Sales trend analysis

  • - Powerful marketing automation

  • - 360-Degree view of customers

  • - Streamlined sales process

  • - Intelligent business insights

  • - Performance metrics

Description

Streamline your marketing efforts, engage your audience effectively, and boost your ROI with Marketo's powerful solutions, all designed to help you excel in the competitive world of digital marketing.

Marketo compared to Salesforce Sales Cloud

Salesforce Sales Cloud has more positive reviews than Marketo: 89 vs 86

Salesforce Sales Cloud is better at support than Marketo: 4.0 vs 3.9

Salesforce Sales Cloud is easier to use than Marketo: 4.0 vs 3.8

Salesforce Sales Cloud is more suitable for small businesses thanks to its good value for money than Marketo: 4.0 vs 3.8

Salesforce Sales Cloud has more options than Marketo: 206 vs 117

Marketo: Pros & Cons

Streamlined marketing automation: Marketo empowers businesses to automate diverse tasks, including lead nurturing, email marketing, and campaign management.
Advanced analytics and reporting: Marketo offers sophisticated analytics and reporting tools that delve deep into marketing data, providing businesses with valuable insights.
Versatile scalability: Marketo suits small businesses and enterprises, seamlessly integrating with CRM systems like Salesforce for harmonious marketing-sales collaboration with real-time data sync.
Complexity and learning curve: Marketo's extensive feature set can be overwhelming for users new to the platform.
Resource intensiveness: To harness Marketo's full potential, organizations often need to allocate dedicated resources, such as marketing automation specialists and data analysts.
Costly investment: Marketo's robust capabilities come at a premium price. The cost of ownership includes subscription fees, implementation expenses, and potential additional charges for advanced features.

Best features

  • - Multi-channel marketing

  • - Scalability

  • - Integration and CRM

  • - Personalization

  • - Lead management

  • - Email marketing

  • - Analytics and reporting

  • - Marketing automation

Marketo pricing

Growth

Contact sales

Select

Contact sales

Prime

Contact sales

Ultimate

Contact sales

Description

Keap brings value by providing a CRM and marketing automation software that helps small businesses manage their customer interactions, streamline their sales process, and automate their marketing campaigns.

Keap compared to Salesforce Sales Cloud

Salesforce Sales Cloud has better positive reviews than Keap: 89 vs 78

Salesforce Sales Cloud is easier to set up than Keap: 4.0 vs 3.5

Salesforce Sales Cloud is more suitable for small businesses thanks to its good value for money than Keap: 4.0 vs 3.8

Salesforce Sales Cloud is more versatile than Keap: 206 vs 145

Keap: Pros & Cons

Extensive functionality: The platform integrates email and SMS marketing, as well as A/B testing
Software integrations: The tool offers numerous integrations with third-party software
Ease of use: Landing pages can be created with a simple drag-and-drop operation
Customer service: Keap offers no tools for managing customer service
Mandatory backups: Backups of information and work-in-progress are required to prevent loss
Firefox compatibility: The campaign generator does not work in Firefox

Best features

  • - Attract and engage your prospects with ease

  • - Automagician

  • - Real-time insights into your business performance

  • - Promotions Management

  • - Visualize your sales process and close more deals

  • - Shopping cart

  • - Publishing options

  • - Stay on top of your to-dos and free up your time

  • - Pricing and cost calculations

Description

With its Startups program, Microsoft gives a boost to startups by offering them free Azure cloud credits.

Microsoft for Startups compared to Salesforce Sales Cloud

Microsoft for Startups is a better solution based on percentage of positive reviews than Salesforce Sales Cloud: 96 vs 89

Microsoft for Startups is more suitable for small businesses thanks to its good value for money than Salesforce Sales Cloud: 4.2 vs 4.0

Salesforce Sales Cloud has more functions than Microsoft for Startups: 206 vs 73

Microsoft for Startups: Pros & Cons

Full support: From support to dedicated events, everything is done to help you succeed and network
Unlimited access: All Microsoft products are available in the program
Ideal for accelerating: The Microsoft for Startups program allows you to increase your sales and visibility
Management and maintenance: IT experts are required to perform error monitoring
Complex platform: Involvement is required to ensure smooth operation of Azure cloud solutions
Brand dependency: You are dependent on the Microsoft ecosystem

Best features

  • - Business partnership

  • - Visibility and marketing

  • - Technical partnership

  • - Azure credits

  • - Dedicated account manager

  • - Co-sell program

  • - Unlimited access to Microsoft products and support

  • - Microsoft reactors

Description

Netsuite brings immense value to businesses by providing a comprehensive suite of cloud-based software solutions for managing crucial aspects of operations, including financials, customer relationship management (CRM), e-commerce, inventory management, and more. This all-in-one platform helps streamline processes, increase efficiency, enhance collaboration, and gain valuable insights, ultimately enabling businesses to make informed decisions, drive growth, and achieve long-term success.

Netsuite compared to Salesforce Sales Cloud

Salesforce Sales Cloud has more positive reviews than Netsuite: 89 vs 81

Salesforce Sales Cloud is better at support than Netsuite: 4.0 vs 3.5

Salesforce Sales Cloud pricing plans are more competitive than Netsuite: 4.0 vs 3.7

Netsuite is more versatile than Salesforce Sales Cloud: 315 vs 206

Netsuite: Pros & Cons

Real-time visibility: Get instant access to accurate financial and operational data, enabling quick decision-making
Scalability: As your business grows, Netsuite scales with you, providing a flexible and customizable platform.
Streamlined business processes: Netsuite automates and integrates essential business functions, reducing manual work and increasing efficiency
Limited customization options: Netsuite's rigid structure may not allow for extensive customization to fit unique business needs
Steep learning curve: The complexity of Netsuite may require significant time and effort to fully understand and utilize
Expensive pricing: Netsuite's pricing can be prohibitive for startups with limited budgets and resources.

Best features

  • - Streamline Business Operations

  • - Efficient Inventory Management

  • - Seamless E-commerce Integration

  • - 360-Degree Customer View

  • - Real-Time Analytics

Description

Sprinklr brings value by providing a comprehensive social media management platform that helps businesses effectively manage and optimize their social media presence. With advanced analytics, content creation, and campaign management features, Sprinklr enables businesses to enhance customer engagement, streamline workflows, and drive measurable results from their social media efforts.

Sprinklr compared to Salesforce Sales Cloud

Salesforce Sales Cloud has more positive reviews than Sprinklr: 89 vs 83

Salesforce Sales Cloud is easier to use than Sprinklr: 4.0 vs 3.9

Sprinklr is more suitable for small businesses thanks to its good value for money than Salesforce Sales Cloud: 4.4 vs 4.0

Salesforce Sales Cloud is better at number of features than Sprinklr: 206 vs 37

Sprinklr: Pros & Cons

Advanced social media management: Sprinklr offers powerful tools to manage and analyze your social media presence
Data-driven decision making: Sprinklr's analytics capabilities help you make informed business decisions based on real-time insights.
Seamless customer experience: Sprinklr provides a unified platform for managing customer interactions across multiple channels
Limited integrations: Sprinklr may not have seamless integration capabilities with other software or platforms
Steep learning curve: New users may find it challenging to navigate and fully utilize Sprinklr's features
Expensive pricing: The cost of Sprinklr's software may be significant for young entrepreneurs on a tight budget.

Best features

  • - All-in-One Social Media Management

  • - Real-time Customer Engagement

  • - Smart Content Recommendations

  • - Robust Analytics and Reporting

  • - Collaboration and Workflow Efficiency

Description

Quickbase brings the value of simplifying and automating business processes through its low-code platform. It enables users to build custom applications and databases without extensive programming knowledge, empowering businesses to streamline workflow, improve collaboration, and increase productivity.

Quickbase compared to Salesforce Sales Cloud

Quickbase is a better solution based on percentage of positive reviews than Salesforce Sales Cloud: 91 vs 89

Quickbase is a better solution for customer support than Salesforce Sales Cloud: 4.3 vs 4.0

Quickbase is easier to set up than Salesforce Sales Cloud: 4.2 vs 4.0

Quickbase is more suitable for small businesses thanks to its good value for money than Salesforce Sales Cloud: 4.1 vs 4.0

Quickbase has more features than Salesforce Sales Cloud: 244 vs 206

Quickbase: Pros & Cons

Time-saving automation: Quickbase allows you to automate manual tasks, saving you valuable time and increasing productivity
Scalability and flexibility: Quickbase can scale with your business, adapting to your changing needs and helping you grow.
Seamless collaboration: Quickbase enables real-time collaboration, making it easy for teams to work together and stay aligned
Limited customizability: Quickbase may not offer as much flexibility for customization compared to other SaaS platforms
Steep learning curve: Young entrepreneurs may find it challenging to quickly understand and navigate Quickbase's features
Relatively high pricing: The cost of using Quickbase may be a barrier for startups with limited budgets.

Best features

  • - Stay on Top of Your Data

  • - Customize to Fit Your Needs

  • - Streamline Your Workflow

  • - Real-Time Collaboration

  • - Secure and Scalable

Description

Apptivo brings value by providing a comprehensive suite of cloud-based business management software designed to streamline and automate processes for small and medium-sized businesses. Their platform includes solutions for CRM, project management, invoicing, inventory management, and more, helping businesses increase efficiency, improve customer relationships, and ultimately drive profitability.

Apptivo compared to Salesforce Sales Cloud

Apptivo has better positive reviews than Salesforce Sales Cloud: 91 vs 89

Apptivo is better at customer support than Salesforce Sales Cloud: 4.5 vs 4.0

Apptivo is more suitable for small businesses thanks to its good value for money than Salesforce Sales Cloud: 4.7 vs 4.0

Salesforce Sales Cloud has more options than Apptivo: 206 vs 68

Apptivo: Pros & Cons

Easy to use: Apptivo offers an intuitive interface, making it simple for young entrepreneurs to navigate
Cost-effective solution: Apptivo offers affordable pricing options, providing value for money for young entrepreneurs on a budget.
Versatile functionality: Apptivo allows for customization and offers various features to meet the unique needs of each business
Limited Customization: Apptivo may not offer as much flexibility for customizing the software to fit specific business needs
Steep Learning Curve: The complexity of Apptivo's features and interface may require a significant amount of time and effort to fully grasp
Lack of Advanced Analytics: Apptivo may not provide advanced analytics capabilities, limiting in-depth insights into business performance.

Best features

  • - Collaboration Made Easy

  • - Integrations Galore

  • - All-in-One Business Management

  • - Customizable Workflows

  • - Data-driven Decision Making

Description

Salesforce Marketing Cloud Account Engagement brings value by providing a powerful marketing automation platform that helps businesses streamline their marketing efforts, generate more leads, and increase revenue with insightful analytics and personalized messaging.

Marketing Cloud Account Engagement (ex. Pardot) compared to Salesforce Sales Cloud

Salesforce Sales Cloud has better positive reviews than Marketing Cloud Account Engagement (ex. Pardot): 89 vs 79

Salesforce Sales Cloud is better at value for money than Marketing Cloud Account Engagement (ex. Pardot): 4.0 vs 3.7

Salesforce Sales Cloud has more options than Marketing Cloud Account Engagement (ex. Pardot): 206 vs 118

Marketing Cloud Account Engagement (ex. Pardot): Pros & Cons

Robust marketing automation: Pardot offers powerful marketing automation features that allow you to automate and streamline your processes, from nurturing to email marketing to lead scoring
Salesforce integration: The solution is built on the Salesforce platform and integrates seamlessly with Salesforce CRM for a comprehensive view of customer interactions
Advanced analytics and reporting: Pardot provides in-depth analytics and reporting capabilities to track and measure the performance of your marketing campaigns
Pricing: The software’s pricing can prove too expensive, especially for smaller businesses or startups with limited budgets
Complexity and learning curve: Pardot is a feature-rich platform with advanced functionalities, which can make it complex for new users to learn
Customization limitations: Some users have reported limitations in terms of customizing certain aspects of the platform or adapting it to specific business needs

Best features

  • - Email marketing

  • - Dynamic content

  • - Lead generation

  • - Multi-channel marketing

  • - Marketing automation

  • - Lead scoring

  • - CRM integration

  • - Analytics and reporting

Description

As an AI-powered CRM platform, Copper brings value to businesses by simplifying and automating various sales and marketing tasks, providing insightful analytics and reporting, and enhancing overall collaboration and communication among team members.

Copper compared to Salesforce Sales Cloud

Salesforce Sales Cloud has more positive reviews than Copper: 89 vs 88

Copper is better at support than Salesforce Sales Cloud: 4.5 vs 4.0

Copper is more user friendly than Salesforce Sales Cloud: 4.5 vs 4.0

Copper is better at value for money than Salesforce Sales Cloud: 4.1 vs 4.0

Salesforce Sales Cloud has more functions than Copper: 206 vs 107

Copper: Pros & Cons

Automation and workflow management: Copper offers automation and workflow management features that streamline sales processes, automate repetitive tasks, set up sales pipelines, and more
User-friendly interface: The platform provides a user-friendly interface that is easy to navigate and understand
Seamless integration with Google Suite: Copper integrates seamlessly with G Suite, allowing you to leverage existing Google applications
Limited customization options: Some users have reported limitations in terms of customizing the platform to suit their specific needs
Advanced reporting and analytics limitations: Copper’s reporting and analytics capabilities are limited, with more advanced reporting needs relying on integrations with other SaaS tools
Cost: The solution may be costly for startups and smaller businesses with limited budgets and resources

Best features

  • - Time-saving automation

  • - Track progress

  • - Manage revenue

  • - Store files

  • - Plan projects

  • - Streamlined contact management

  • - Real-time collaboration

  • - Powerful integrations

  • - Insightful reporting

Description

Bitrix24 is a comprehensive saas software that offers a wide range of collaboration, communication, and management tools all in one platform. It provides businesses with a centralized hub for project management, CRM, document sharing, team collaboration, and more. With Bitrix24, teams can streamline their workflows, improve productivity, and enhance communication, ultimately driving business growth and success.

Bitrix24 compared to Salesforce Sales Cloud

Salesforce Sales Cloud is a better solution based on percentage of positive reviews than Bitrix24: 89 vs 81

Bitrix24 is a better solution for customer support than Salesforce Sales Cloud: 4.5 vs 4.0

Bitrix24 is more suitable for small businesses thanks to its good value for money than Salesforce Sales Cloud: 4.2 vs 4.0

Salesforce Sales Cloud is better at number of features than Bitrix24: 206 vs 81

Bitrix24: Pros & Cons

All-in-One Solution: Bitrix24 offers a comprehensive suite of tools, from project management to CRM, eliminating the need for multiple software subscriptions
Collaboration Made Easy: With features like task management, team chat, and document sharing, Bitrix24 enhances team productivity and communication
Cost-Effective: Bitrix24 offers a free plan for small teams and affordable pricing options for growing businesses, making it an ideal solution for budget-conscious entrepreneurs.
Limited customization options: Bitrix24 may not offer enough flexibility to tailor the software to your specific business needs
Steeper learning curve: It may take some time for young entrepreneurs to fully understand and utilize all the features of Bitrix24
Potential for information overload: The extensive range of tools and features in Bitrix24 can be overwhelming for beginners.

Best features

  • - Automation and Workflow Customization

  • - Collaborate and Communicate Seamlessly

  • - Powerful CRM System

  • - Task and Project Management Made Easy

  • - All-in-One Business Platform

Description

Less Annoying CRM provides a simple and affordable solution for small businesses to manage their customer relationships more effectively.

Less Annoying CRM compared to Salesforce Sales Cloud

Less Annoying CRM has better positive reviews than Salesforce Sales Cloud: 97 vs 89

Less Annoying CRM is better at customer support than Salesforce Sales Cloud: 5.0 vs 4.0

Less Annoying CRM is easier to set up than Salesforce Sales Cloud: 5.0 vs 4.0

Less Annoying CRM is more suitable for small businesses thanks to its good value for money than Salesforce Sales Cloud: 4.9 vs 4.0

Salesforce Sales Cloud has more functions than Less Annoying CRM: 206 vs 61

Less Annoying CRM: Pros & Cons

Personalized customer support: Less Annoying CRM is known for its exceptional customer support, with personalized assistance over phone and email
Affordable pricing: The platform offers affordable pricing, making it an appealing solution for small businesses and startups with limited budgets
Simple and intuitive interface: Less Annoying CRM provides a user-friendly and straightforward interface that is designed to be easy to navigate and understand, with minimal technical expertise required
Integration options: Less Annoying CRM has a limited number of integrations with SaaS tools available compared to other CRM software
Scalability for larger organizations: The solution is aimed primarily at small and medium-sized businesses, it may not scale as effectively for larger enterprises with more extensive requirements and higher user counts
Limited advanced features: The platform is designed to be simple, which means it may lack some advanced features for businesses with more complex requirements

Best features

  • - Effortless communication

  • - Reminders

  • - Easy pipeline tracking

  • - Customer insights

  • - Calendar

  • - Email integration

  • - All-in-one organization

  • - Flexible customization

  • - Customizable views

Description

Insightly is a powerful customer relationship management (CRM) software that helps businesses manage their sales pipeline, customer data, projects, and tasks in one unified platform.

Insightly compared to Salesforce Sales Cloud

Salesforce Sales Cloud has better positive reviews compared to Insightly: 89 vs 77

Salesforce Sales Cloud has more features than Insightly: 206 vs 126

Insightly: Pros & Cons

Integration capabilities: The software offers integrations with various SaaS tools, such as client emailing, project management, and accounting
Customization and automation: Insightly provides customization options and automate features to tailor the CRM to your specific needs, like custom fields, workflows, and reports
Easy contact and lead management: Insightly provides a user-friendly interface for managing contacts and leads, with interaction organization, reminders and customized pipelines
Limited features in lower-tier plans: Some users have reported that the lower-tier plans have limitations in terms of features and functionality
Learning curve for advanced features: Insightly’s more advanced features and customization options may require additional training to maximize the potential of the solution
Customer support responsiveness: There are occasional reports of delays and challenges in getting timely customer support from the team

Best features

  • - File sharing

  • - See the big picture

  • - Mobile on-the-go

  • - Status tracking

  • - Integrations aplenty

  • - Don't miss a beat

  • - Project planning

  • - Project workflow

  • - Teamwork made easy