What is Outreach?
Pros from reviewers
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Outreach transforms outbound sales process: This software is specifically designed for sales organizations, making outbound sales highly scalable and manageable. It provides a comprehensive solution that outperforms other options in the market
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User-friendly interface and functionality: Outreach has a user-friendly interface and functionality, making it easy to set up sequences with personalization, link content, and create snippets for inserting different images or content features. It also provides reporting metrics within the sequence to assess the effectiveness of the messaging.
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Superior task management: Outreach's task management system is top-notch. It allows for the creation of tasks as steps in a sequence, such as connecting with someone on LinkedIn, and generates these tasks in the system when a prospect reaches that point
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Automation features: Outreach offers excellent automation features that have revolutionized sales strategies. It aids in maintaining a steady rhythm in communication efforts, such as emailing, calling, and sending LinkedIn messages, making it easier to keep up with client follow-ups
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Streamlines engagement process: Outreach helps sales teams automate the engagement process, making it easier to reach potential opportunities with sequences and templates. It streamlines engagement with prospects and leads, and automates tedious sales and marketing tasks
Cons from reviewers
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High learning curve: Outreach has a steep learning curve due to its various nuances, requiring significant training to fully understand and utilize its features
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Frequent crashes and unreliable features: Recent updates have made the software unreliable, with frequent crashes and non-functional features such as live reporting
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Ineffective task management for multiple users: While Outreach automates many sales and marketing tasks, it's not as easy to divide tasks among a group when managing multiple users compared to running individual tasks and automations
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Outdated editing tool: The editing tool for templates and snippets is outdated and hard to use, with issues in spacing, character size, and overall formatting.
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Poor customer service: Many users have reported poor customer service experiences, with unresolved issues and vague, unhelpful responses from the support team
Main features
Starting Price
Free Plan
Lead management
Performance tracking
Integration with other tools
Personalization
Sales process automation
Starting Price
N/A
Free Plan
No
Lead management
Performance tracking
Integration with other tools
Personalization
Sales process automation
How Outreach compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Outplay and Outreach are both prominent platforms in the sales engagement and automation landscape, but they cater to different user needs and business models. Understanding the differences between them can help you choose the right tool for your organization.
One of the key differences lies in their pricing structures. Outplay offers a more straightforward and potentially cost-effective pricing model that is based on the number of users, making it ideal for small to mid-sized businesses looking to maximize their budget. In contrast, Outreach has a tiered pricing model that scales with the features and support level required, which can make it more suitable for larger organizations or those needing extensive customization and integration capabilities.
Another significant difference is in the user interface and usability. Outplay is known for its intuitive and clean interface that simplifies the user experience, making it easier for teams to adopt and use effectively without a steep...
In the ever-evolving digital marketing landscape, businesses have a plethora of tools and platforms at their disposal to streamline their operations. Two prominent players in this space, Apollo.io and Outreach, offer unique solutions for marketing and sales automation, each with its distinct approach and strengths.
Apollo.io stands out as a comprehensive marketing automation platform that not only streamlines email marketing campaigns but also effectively manages and accelerates the sales pipeline. Its defining feature is its holistic approach to marketing and sales automation. Apollo.io boasts a wide range of capabilities, including advanced lead scoring, prospecting, lead enrichment, and a robust set of analytics tools. On the other hand, Outreach distinguishes itself as a specialized platform primarily focusing on email marketing and sales engagement. Its core strength lies in simplifying and automating email outreach campaigns. Outreach offers a user-friendly interface that even...
Who is Outreach best for according to our reviewers?
Sales Development Representatives (SDRs): Outreach equips SDRs with robust tools to expand their outreach efforts. It automates emails and updates prospect statuses automatically, saving a lot of time. The sequences feature allows for timing, automation, and sending various emails to prospects using custom variables for a personalized touch
Sales Organizations: Outreach is specifically designed for sales organizations, providing a comprehensive solution that makes outbound sales highly scalable and manageable. It excels in feature innovation and offers the best outbound email settings for automation
Sales Enablement Teams: Outreach is user-friendly and integrates well with other software. It streamlines the process for sales reps to act on leads by automating many steps that would otherwise be manual, freeing them up to focus on other areas
Sales, Marketing & Sales Development Teams: Outreach is highly valued for its simplicity and automation features, which have revolutionized sales strategies. It aids in maintaining a steady rhythm in communication efforts, such as emailing, calling, and sending LinkedIn messages
Sales and Marketing Teams: Outreach helps these teams automate the engagement process, making it easier to reach potential opportunities with sequences and templates. It streamlines engagement with prospects and leads, and automates tedious sales and marketing tasks.
Outreach Reviews
4.1
Outreach rating
4.0
Ease of use
4.0
Customer service
4.2
Value for money
4.2
Likelihood to recommend
4.4
Features
27 Outreach Reviews
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Debra E
Outstanding Sales Engagement Tool
So far, the implementation and training team for Outreach have been fantastic. The product is dependable and has greatly improved our team's efficiency. It streamlines the process for my sales reps to act on leads by automating many steps that would otherwise be manual, freeing them up to focus on other areas. Outreach is highly customizable, but the setup is complex and not just "plug and play". It takes some time to get used to all the features. We switched to Outreach because we needed a system that was more robust than Groove.
October 6, 2024
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Lawrence W
Streamlining Sales Tasks with Outreach
Outreach helps our sales team automate the engagement process, making it easier to reach potential opportunities with sequences and templates. It streamlines engagement with prospects and leads, and automates tedious sales and marketing tasks. However, it's not as easy to divide tasks among a group when managing multiple users compared to running individual tasks and automations. We chose Outreach because it had the necessary integrations and was priced right.
October 1, 2024
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Lisa
Transformative Sales Success: The Power of Outreach
Outreach has truly transformed the way we do sales, and we couldn't be happier with the results.
September 24, 2024
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Richard W
Persistent Outreach: A Potential Resource for Guest Posting Opportunities
I've been consistently receiving emails from Outreach, offering opportunities for guest posts related to CBD Oil, casino, gambling, and medicine. Even though my site doesn't currently accept guest posts, their persistence shows their dedication. Their customer service may need some improvement, but it's clear they're passionate about what they do. I can see potential in their services and believe they could be a great resource for those in need.
September 17, 2024
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Zachary N
Efficient Training and Seamless Growth: A Review of Outreach's Scalable Resources
Outreach's training resources have been extremely helpful in getting our team up to speed quickly. The software's scalability has enabled us to grow our sales operations without any hiccups
September 10, 2024
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Soren
Empowering Users: My Two-Year Journey with Outreach
I've been using Outreach for nearly two years now and I must say, it's a program with great intentions. The customer service may have its off days, but they've always directed us to their comprehensive knowledge center which is a treasure trove of information. My team and I have been working on implementing it since we purchased it and it's been quite a journey. What I appreciate about Outreach is their proactive approach when it comes to renewals. They're always on top of it, ensuring we don't miss out on any of the features. If you're someone who appreciates a hands-on approach before the sale and a self-service model post-sale, then this is definitely for you. I've come to realize that Outreach is all about empowering its users. Their motto seems to be Set it, and Forget it, encouraging us to take control and navigate the system ourselves. It's a refreshing change from the usual hand-holding approach. We even had the opportunity to speak with the CEO, which is not something you get with every company. It's clear that the commitment to customer satisfaction runs from top to bottom in this organization. All in all, I'd highly recommend Outreach. It's a solution that's worth exploring and there are so many features to discover. It's been a game-changer for us and I'm sure it will be for you too!
September 1, 2024
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Karen Smith
Unleash Its Potential for Fantastic Results
I find Outreach to be an excellent tool, although getting everyone on board has been a challenge. If used correctly, it can certainly enhance lead conversions and boost revenue. It's highly customizable and aids in better time management by automating mundane tasks, allowing me to concentrate on messaging and conversations. However, it can be a bit complicated to use if you're also utilizing other tools that perform similar functions. In my view, the best approach is to invest a significant amount of time upfront to tailor the functionality to your needs and use it as your main tool for prospecting. I chose Outreach for its features and reputation. I switched from ToutApp, which was basically a mass email tool that turned our SDRs into spammers.
August 25, 2024
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Debra W
Outreach's Prospecting Tools Revolutionize Lead Generation
Outreach's prospecting tools have been a game-changer for our lead generation efforts. The platform's customization options have allowed us to create a sales process that aligns perfectly with our business needs
August 19, 2024
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Ursuline G
Utilizing Outreach for Sales Enablement
I use Outreach for sales enablement and find it very user-friendly. It integrates well with HS and SFDC and provides all the functionality I need. Plus, it's reasonably priced.
August 12, 2024
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Rose Rodriguez
Boosting Sales Development with Outreach: A Powerful Tool for SDRs
With Outreach, I can tackle the monotonous task of outbound work by equipping SDRs with robust tools to expand their outreach efforts. Previously, this work was manually done using spreadsheets, emails, and Salesforce as the CRM tracker. Now, Outreach automates emails and updates prospect statuses automatically, saving a lot of time. However, there is a steep learning curve due to the tool's various nuances that require training. The sequences feature is what makes Outreach so powerful, as it allows me to time, automate, and send various emails to prospects using custom variables for a personalized touch. My role requires me to send mass volumes of emails to specific personas at various B2B companies, and Outreach has saved me a lot of time by allowing me to load multiple people into a sequence and send it out. Outreach also functions as a CRM that tracks all communications, and its custom filters allow for specific targeting and tailoring. However, it does require some training to fully understand how to use it.
August 6, 2024
