What is ZoomInfo?
Pros from reviewers
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Comprehensive data: ZoomInfo provides access to millions of companies and their contact information, including direct work line and mobile dials plus work emails, aiding recruiters in reaching numerous hiring managers
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Strong customer service: Despite some setbacks, ZoomInfo is noted for its responsive customer service team that addresses concerns and issues effectively
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Flexible pricing: ZoomInfo offers flexible pricing options to suit different needs and budgets, making it a viable option for various businesses, including staffing or recruiting firms
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User-friendly interface: The software is praised for its user-friendly interface, which makes it easy for users to navigate and utilize its features
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Continuous improvement: ZoomInfo is constantly broadening their services and introducing new features to stay competitive in the market, ensuring that users always have access to the latest tools and functionalities.
Cons from reviewers
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Data accuracy: There have been complaints about the accuracy of the data provided by ZoomInfo. Some users have found that the information for smaller companies or specific target groups is either missing or incorrect, which can lead to wasted time and resources
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Misleading business practices: Some users have criticized ZoomInfo for their business practices, including publishing personal information without permission and providing inaccurate data scraped from websites. This can lead to a loss of trust and potential legal issues.
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Spam emails: A number of users have complained about receiving excessive amounts of spam emails from ZoomInfo, which can be disruptive and time-consuming to manage
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High pricing: Many users have expressed concerns about the high cost of ZoomInfo, stating that it may not be affordable for small businesses or startups. Despite the value it provides, the pricing can be a significant barrier for some
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Poor customer service: Some users have reported a decline in the quality of customer service, with slow response times and frequent changes in customer service representatives. This can lead to frustration and dissatisfaction among customers
Main features
Starting Price
Free Plan
Automate data management
Benefit from numerous integrations
Convert prospects into customers
Use high-quality B2B data
Perfect data security
Starting Price
N/A
Free Plan
No
Automate data management
Benefit from numerous integrations
Convert prospects into customers
Use high-quality B2B data
Perfect data security
How ZoomInfo compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Lusha and ZoomInfo are popular platforms for sourcing B2B contacts for lead generation. As well as sales, you can use Lusha’s databases for operations, marketing, and recruitment purposes. Similarly, in addition to its SalesOS, ZoomInfo offers a suite of data-related products and services, including MarketingOS, TalentOS, and OperationsOS. There are, however, two key differences between Lusha and ZoomInfo to consider.
The first is their pricing models. Lusha offers an affordable option for SMEs, with pricing details openly available on its website. While Lusha has a free plan, the platform charges per user for its paid plans, which can add up for larger teams. In contrast, users need to contact ZoomInfo for pricing information. Reviews and third-party sites indicate ZoomInfo’s pricing may align more with enterprise-level budgets and doesn’t offer a free plan. Both platforms operate a credits system, using up credits when you export a contact. For example, Lusha’s free plan includes 5...
RocketReach and ZoomInfo are two prominent data enrichment and lead generation platforms, each offering distinct approaches to improving your sales and marketing strategies. Understanding the differences between these two tools is essential to help you choose the most suitable solution for your business data needs.
RocketReach is a user-friendly platform designed to provide accurate and up-to-date contact information for your target audience. It excels in simplifying lead generation efforts by offering a streamlined interface and precise data extraction. This makes RocketReach a great choice for businesses looking for a straightforward and efficient way to acquire contact details and streamline their outreach efforts.
In contrast, ZoomInfo offers a comprehensive suite of data enrichment and lead generation features that go beyond contact information. It provides in-depth market intelligence, company insights, and robust data analytics, making it a versatile tool for businesses seeking...
ZoomInfo
All-in-one GTM platform
RocketReach
Reach higher, connect smarter
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Crunchbase and ZoomInfo are both prominent data intelligence platforms, but they serve users’ needs in different ways. Crunchbase is primarily recognized for its comprehensive information on startups, venture capital (VC) firms, and individual investors. This makes it particularly suitable for entrepreneurs seeking investment, VCs tracking investment opportunities, and corporates looking for acquisition targets. Its interface is designed to provide deep insights into the startup ecosystem, offering data on recent funding rounds, key investors, and industry trends.
On the other hand, ZoomInfo is designed with sales and marketing professionals in mind. It provides access to a vast database of businesses and business professionals, which is ideal for B2B sales teams looking for leads, market researchers conducting industry analysis, and recruitment teams searching for potential candidates. ZoomInfo excels in its real-time business data and insights, aiding in targeted marketing and...
ZoomInfo
All-in-one GTM platform
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Who is ZoomInfo best for according to our reviewers?
Recruiting Firms: ZoomInfo is highly recommended for staffing or recruiting firms due to its ability to search millions of companies and obtain direct work line and mobile dials plus work emails, assisting recruiters in directly reaching numerous hiring managers
Businesses with Hubspot Integration: ZoomInfo's Hubspot integration is appreciated as it saves teams a lot of time, making it suitable for businesses already using Hubspot
Long-term Customers: Despite some complaints about customer service, long-term customers of ZoomInfo, even before their merger with DiscoverOrg, still find value in the high data quality the platform provides.
Small Business Start-ups: Despite some concerns about data accuracy for companies with 1-5 employees, ZoomInfo can still be a tool for small business start-ups looking for potential leads
Sales Teams: The software is beneficial for sales teams due to its seamless and accurate process from intent to insight, to finding contact details and automation
ZoomInfo Reviews
4.3
ZoomInfo rating
4.5
Ease of use
4.6
Customer service
4.4
Value for money
4.0
Likelihood to recommend
4.5
Features
21 ZoomInfo Reviews
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Charlotte Jones
Unparalleled Data Quality: ZoomInfo's Indispensable Business Tool
The quality of data provided by ZoomInfo is unparalleled, it has become an indispensable tool for our business
August 25, 2024
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Alexander Brown
ZoomInfo's Prospecting Features: A Game-Changer for Targeted Sales
The prospecting features of ZoomInfo have been a game-changer for our sales team, allowing us to target the right audience
August 20, 2024
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Marie Johnson
ZoomInfo: Committed to User Satisfaction with Regular Updates and Enhancements
I appreciate the regular updates and enhancements that ZoomInfo makes to their software, it shows their commitment to user satisfaction
August 13, 2024
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Jerry J
Exceptional Customer Service at ZoomInfo: Responsive and Helpful
The customer service at ZoomInfo is top-notch, they are always responsive and helpful
August 6, 2024
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Jeremy E
Transitioned from Cognism to ZoomInfo
I switched from Cognism to ZoomInfo this year and the transition was seamless with no hiccups or downtime for my team. I particularly appreciate ZoomInfo's Hubspot integration as it saves my team a lot of time.
July 30, 2024
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Joshua M
Seamless Integration of ZoomInfo and CRM Enhances Efficiency
The integration of ZoomInfo with our CRM has been seamless, greatly enhancing our efficiency
July 23, 2024
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Olivia Smith
ZoomInfo Streamlines Sales with Comprehensive Company Profiles
ZoomInfo has significantly streamlined our sales process by providing comprehensive company profiles
July 14, 2024
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Anna M
Beware Small Businesses: ZoomInfo's Promises Fall Short!
As a minority-owned small business start-up, I was assured by Zoominfo that they would provide me with quality information for potential leads, specifically targeting prospects with 1-5 employees. However, after signing up, I discovered that the information for companies of this size was either missing or inaccurate. In the first month, I attempted to contact them about this issue, but the only responses I got were from the Accounts Receivable team asking for money. They suggested upgrades, which only confirmed that they weren't addressing my concerns. Their product was not suitable for my prospect size and didn't deliver as promised. When I tried to get them to honor their quality guarantee, I was finally connected with their legal department, who used clever legal language to absolve themselves of any blame. Essentially, if you sign up for their product, you're on your own, regardless of whether it delivers as promised.
July 8, 2024
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Charlotte G
Intuitive User Interface for Easy Navigation
The platform's user interface is intuitive and easy to navigate, making it simple to find the information we need
June 30, 2024
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Maria N
Quality Product with Strong Customer Service - ZoomInfo
My experience with ZoomInfo has generally been positive, despite a few setbacks. When I expressed my concerns, their team responded appropriately and made efforts to address my issues. They have a strong customer service team and I would recommend this product to anyone willing to invest in such a system. ZoomInfo is a dependable product and they are constantly broadening their services. They are aware of their leading position in the market and are introducing new features to stay competitive. However, the system is quite costly and the data accuracy could be better. Despite these issues, which are common among all providers, I chose ZoomInfo SalesOSI because I felt more comfortable with its user interface and functionality.
June 24, 2024
