What is Pendo?
Pros from reviewers
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Visual Data Representation: Pendo impresses with its visual data representation and streamlined surveys that provide actionable insights. The evidence system allows for versatile creation of tutorials, tooltips, polls, ads, warnings, etc., enhancing user experience.
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Valuable Web-based Tools: Pendo offers valuable web-based tools for small-scale real estate investors and property managers. Features such as digital rental applications, credit and softcheck reports, and automatic rent collection through PendoPay significantly reduce risk
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Simplified Reporting: Pendo makes it easy to construct quick reports and examine data by segments. Tagging pages and features is straightforward when your CSS is compatible with Pendo's tool, allowing for efficient data management
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Insightful Data Analysis: Pendo offers more comprehensive insights than other analytics tools such as Google Analytics. It aids in data-driven decision making by capturing all data on the web, even when a feature or page hasn't been tagged yet
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User-friendly Guides: Pendo provides effective guides to understand how customers and users are utilizing a product and its features. These guides are easy to create and target, assisting in the implementation process
Cons from reviewers
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Occasional Bugs and Login Issues: Some users have experienced occasional bugs and issues with functionality, including problems with logging in, which can disrupt workflow and productivity
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Lack of Mobile App: Pendo currently does not offer a mobile app, which can limit accessibility and convenience for users who prefer or need to manage tasks on-the-go
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Learning Curve and Time-Consuming: Some users find Pendo's functions unnecessarily complicated and time-consuming to learn. The process of setting up guides within the app can feel counterintuitive and repetitive, which can be a deterrent for those with tight deadlines.
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High Cost and Complex Documentation: For startups, the cost of Pendo can be a hurdle as it is pricier to maintain and install compared to free analytical tools. Additionally, the documentation can be complex, making it challenging to fully utilize the software
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Inconsistent User Interface: Despite the overall positive experience, some users have reported inconsistencies in Pendo's user interface as the product has evolved, which can lead to confusion and inefficiency
Main features
Starting Price
Free Plan
User experience analytics
Integration capabilities
Feedback collection
In-app guidance
Product roadmap planning
Starting Price
N/A
Free Plan
No
User experience analytics
Integration capabilities
Feedback collection
In-app guidance
Product roadmap planning
How Pendo compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Pendo best for according to our reviewers?
Rental Property Managers: Pendo is a convenient and centralized platform for managing rental tasks. It offers additional features related to each property and the ability to personalize.
Startups: Pendo offers data on user behavior and conversion rates, along with user-friendly guides and helpful learning resources. However, the cost and documentation can be a hurdle for startups, as it's pricier to maintain and install compared to free analytical tools
Product Managers: They can use Pendo to gain more insight than traditional analytics tools, assisting in data-driven decision making. The software allows them to understand how customers and users are utilizing their product and features
Tax Professionals: Pendo's reporting feature assists in the tax filing process. Users can download the data into a spreadsheet and check for any errors or omissions
Small-Scale Real Estate Investors: Pendo provides valuable web-based tools at a reasonable price. It offers the ability to send and manage digital rental applications, perform credit and softcheck reports, and automatically collect rent payments
Pendo Reviews
4.3
Pendo rating
4.0
Ease of use
4.5
Customer service
4.3
Value for money
4.4
Likelihood to recommend
4.3
Features
16 Pendo Reviews
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Cheryl
Pendo: Ensuring Data Security and Compliance for IT Managers
As an IT manager, I am impressed by Pendo's security features and its compliance with data privacy regulations. It gives us peace of mind knowing that our user data is safe and secure
July 22, 2024
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Mary S
Pendo's Survey Functionality: A Marketing Professional's Dream
As a marketing professional, I am thrilled with Pendo's survey functionality. It has made gathering and analyzing customer feedback much easier and more efficient
July 13, 2024
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Heath
Pendo's Segmentation: Empowering Tailored Engagement Strategies
As a customer success manager, I find Pendo's segmentation capabilities extremely useful. We can now tailor our engagement strategies based on specific user groups
July 6, 2024
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David Jones
Pendo: Revolutionizing UX Design with Intuitive Visual Tools
As a UX designer, Pendo has been a game-changer. The visual design tools have allowed us to create more intuitive and user-friendly interfaces
June 29, 2024
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Hannah Brown
Pendo: Effortless Navigation and Issue Resolution!
I find Pendo to be a convenient and centralized platform for managing rental tasks. The team is extremely responsive and the product is consistently reliable. I value the additional features related to each property and the ability to personalize. I think the organization of the landing page could be improved, but I was able to understand it quickly and overall, I'm satisfied. I received a response from a representative named Sarah, who thanked me for my positive review in October 2017. She was pleased to hear that I find Pendo easy to use and that their team is responsive. They prioritize their users and strive to simplify our lives with their product.
June 25, 2024
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Katherine E
Unlocking User Behavior Insights and Boosting Results with Pendo
Pendo offers data on user behavior and conversion rates, along with user-friendly guides and helpful learning resources. I am impressed by its visual data representation and streamlined surveys that provide actionable insights. I especially value Pendo's evidence system, which allows for versatile creation of tutorials, tooltips, polls, ads, warnings, etc. The ability to segment users further enhances this feature. However, the cost and documentation can be a hurdle for startups, as it's pricier to maintain and install compared to free analytical tools. Also, the delay in refreshing poll and usage data can be confusing, making it hard to tell if the poll is broken or just delayed.
June 17, 2024
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Henry M
Pendo's Seamless Integration and Robust Analytics for Software Developers
As a software developer, I appreciate Pendo's seamless integration with our existing platforms. Its robust analytics have helped us identify bottlenecks and improve our user interface
June 8, 2024
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Jacqueline
Pendo: Empowering Operational Efficiency with Real-Time Analytics
As an operations manager, I appreciate how Pendo's real-time analytics help us monitor and optimize our processes. It's truly a powerful tool for operational efficiency
June 1, 2024
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Roy G
Pendo's User Behavior Insights Drive Data-Driven Decisions
As a data analyst, I am impressed by Pendo's ability to provide detailed user behavior insights. This has been instrumental in driving data-driven decision making in our organization
May 27, 2024
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Jesse Rodriguez
Pendo's In-App Messaging Revolutionizes User Communication
As a product owner, Pendo has revolutionized the way we understand and interact with our users. The in-app messaging feature, for example, has greatly enhanced our user communication
May 18, 2024
