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8 Best Alternatives to Walkme in November 2024

Alternatives & Competitors to Walkme

  1. 1

    Intercom

    1 year free on the Advanced plan
  2. 2

    Whatfix
  3. 3

    Heap
  4. 4

    FullStory
  5. 5

    Hotjar

    1 month free on Business plan

Here are competitors or alternatives to Walkme and other similar Customer Experience software. You need to consider some important factors when choosing a tool like Walkme for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Walkme that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Walkme. Discover sofware like Intercom, Whatfix, Heap or FullStory.

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List of Alternatives to Walkme

From Customer Experience tools, we have selected the best alternatives to Walkme based on reviews for each solution and similarities with Walkme. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo intercom

1. Intercom
Popular

Strengthen relationships with your customers with an online messaging system.

4.4 (29 reviews)
1 deal available | Redeemed by 1169 members
Collaboration Customer Experience AI Customer Support

1 year free on the Advanced plan

Save up to $3,108

Intercom, especially thanks to AI, help you easily set up the right messaging experience, including bots, emails, messages, or even help centers, to build relationships with your customers throughout their journey.

whatfix logo

2. Whatfix

Empowering User Experience with Whatfix!

4.6 (19 reviews)
Application Development

Whatfix is a digital adoption platform that helps businesses streamline onboarding, training, and support processes. It provides interactive guides and in-app assistance to help users navigate software applications. Features include real-time analytics, task list creation, and multi-format content creation. It's designed to improve user engagement, productivity, and software utilization.

heap logo

3. Heap

Unlocking Efficiency, One Heap at a Time!

4.7 (29 reviews)
Customer Experience

Heap is a digital analytics platform that automatically captures and organizes customer behavioral data from websites and applications. It provides insights into user interactions, enabling businesses to make data-driven decisions. Features include event tracking, funnel and retention analysis, and user segmentation. It's designed to help improve customer experience, increase engagement, and optimize conversion rates.

logo fullstory

4. FullStory

Complete insight, one digital experience story

4.3 (23 reviews)
Application Monitoring Data Analytics

FullStory is an advanced digital experience analytics platform. It is crafted to empower businesses with deep insights into user interactions, enabling them to optimize their digital presence and foster meaningful customer experiences leading to enhanced engagement and conversions.

logo hotjar

5. Hotjar

Easily improve user experience on your website

4.5 (27 reviews)
1 deal available | Redeemed by 769 members
Application Monitoring Data Analytics

1 month free on Business plan

Save up to $99

Hotjar will allow you to understand the user behavior on your site as well as its strengths and weaknesses.

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pendo logo

6. Pendo

Empower your product experience

4.3 (16 reviews)
Customer Experience

Pendo is a product experience platform that provides user insight, user guidance, and user communication tools for digital product teams. It enables businesses to understand and guide users to create product experiences that customers love.

logo userguiding

7. UserGuiding

No-code user onboarding, simple yet effective

4.6 (20 reviews)
Customer Experience

Show off your product by creating powerful walkthroughs and give your user a better understanding of what you do best.

lemon learning logo

8. Lemon learning

Squeeze the Most Out of Your Software with Lemon Learning!

4.6 (18 reviews)
Educational

Lemon Learning is a digital adoption platform that helps users understand and navigate software applications. It provides interactive, in-app guidance and training to improve user adoption and productivity. The tool can be used for any web-based application, including CRM, ERP, HRIS, and more. It simplifies onboarding, reduces support costs, and accelerates the digital transformation of businesses.