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22 Best Alternatives to Heap in December 2024

Alternatives & Competitors to Heap

  1. 1

    Smartlook
  2. 2

    FullStory
  3. 3

    Contentsquare
  4. 4

    Pendo
  5. 5

    Mixpanel

    1 year free

Here are competitors or alternatives to Heap and other similar Customer Experience software. You need to consider some important factors when choosing a tool like Heap for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Heap that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Heap. Discover sofware like Smartlook, FullStory, Contentsquare or Pendo.

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List of Alternatives to Heap

From Customer Experience tools, we have selected the best alternatives to Heap based on reviews for each solution and similarities with Heap. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo smartlook

1. Smartlook

Unleash the insights hidden within your data.

4.4 (29 reviews)
Application Monitoring

Smartlook offers a powerful analytics suite, engineered to unlock the full potential of your data. It streamlines the process of analyzing user behavior, enabling the creation of intuitive and compelling digital experiences. Engage your users with data-driven decisions.

logo fullstory

2. FullStory

Complete insight, one digital experience story

4.3 (23 reviews)
Application Monitoring Data Analytics

FullStory is an advanced digital experience analytics platform. It is crafted to empower businesses with deep insights into user interactions, enabling them to optimize their digital presence and foster meaningful customer experiences leading to enhanced engagement and conversions.

Contentsquare Logo

3. Contentsquare

Drive growth through data-driven decisions

4.8 (29 reviews)
Content Marketing

Contentsquare brings the value of actionable insights by providing businesses with an intuitive and comprehensive analytics platform. It enables companies to understand customer behavior, optimize user experiences, and drive conversion rates, ultimately improving business performance and growth.

pendo logo

4. Pendo

Empower your product experience

4.3 (16 reviews)
Customer Experience

Pendo is a product experience platform that provides user insight, user guidance, and user communication tools for digital product teams. It enables businesses to understand and guide users to create product experiences that customers love.

logo mixpanel

5. Mixpanel

Product analytics platform

4.4 (18 reviews)
1 deal available | Redeemed by 898 members
Data Analytics

1 year free

Save up to $50,000

Mixpanel is event-based analytics for builders who need answers from their data at their fingertips. When everyone in the organization can see—and learn from—the impact of their work, they are poised to make better decisions. Companies like Uber, Netflix, Pinterest, CNN, Samsara, and Yelp use Mixpanel to understand their customers, measure progress, and endeavor to make better decisions.

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logo hotjar

6. Hotjar

Easily improve user experience on your website

4.5 (27 reviews)
1 deal available | Redeemed by 778 members
Data Analytics

1 month free on Business plan

Save up to $99

Hotjar will allow you to understand the user behavior on your site as well as its strengths and weaknesses.

logo livesession

7. LiveSession

Analytics platform & user session replay

4.5 (17 reviews)
1 deal available | Redeemed by 132 members
Data Analytics

50% off the Pro plan for 6 months

Save up to $594

LiveSessions helps you analyze user behavior to improve the UX/UI of your website or app, increasing conversion rates and therefore revenue.

logo amplitude

8. Amplitude

Online analytics platform

4.4 (24 reviews)
1 deal available | Redeemed by 306 members
Data Analytics Customer Experience

25% off the Growth plan for 1 year

Save up to $183

Amplitude analyzes the behavior of your online users, identifies trends and patterns and provides you with all the reports and data you need to make the right business decisions.

logo bright data

9. Bright Data

Data collection platform

4.8 (29 reviews)
1 deal available | Redeemed by 41 members
Cloud And Data Management SEO

50% off for 1 year on annual upfront contracts

Save up to $6,000

With the Bright Data platform, you can collect and use data from the entire web. By accessing this data stream, you can implement a data-driven strategy and optimally control your company.

logo june

10. June Analytics

Product analysis tool

4.7 (7 reviews)
1 deal available | Redeemed by 28 members
Data Analytics

$450 in credits for the Growth plan (3 months)

Save up to $450

The June platform analyzes your products and provides you with automatically generated personalized reports. You can thus follow relevant metrics, pilot your activity more efficiently and serenely accompany the growth of your company.

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logo plausible

11. Plausible

Privacy-first analytics for a better web experience

(0 reviews)
Data Analytics

Plausible is a lightweight, privacy-friendly web analytics tool designed as a simple alternative to Google Analytics. It offers an intuitive interface that provides essential insights at a glance, without the need for complex reports or dashboards.

logo funnelytics

12. Funnelytics

Simplify funnel analytics

(0 reviews)
Data Analytics

Funnelytics is a powerful marketing tool designed to help businesses visualize, analyze, and optimize their sales funnels.

Glassbox Logo

13. Glassbox

Insight at every interaction

4.8 (29 reviews)
Customer Experience

Glassbox is a powerful analytics platform that provides businesses with complete visibility into their customers' digital journeys. By capturing, replaying, and analyzing every customer interaction on websites and mobile apps, Glassbox helps businesses understand user behavior, optimize conversions, and enhance the overall customer experience.

logo triple whale

14. Triple Whale

Unlock growth with data-driven insights

(0 reviews)
Data Analytics

Triple Whale is an advanced analytics platform designed to help e-commerce businesses optimize their performance and drive growth.

adobe analytics logo

15. Adobe Analytics

Unleash the power of data

4.6 (19 reviews)
Data Analytics

Adobe Analytics is a powerful analytics tool that provides real-time data and detailed insights about customer interactions on websites and apps. It offers advanced segmentation, multi-channel data collection, and machine learning capabilities.

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logo posthog

16. PostHog

All-in-one analytics for developers

(0 reviews)
Data Analytics

PostHog is an all-in-one platform that empowers developers to analyze, test, and deploy new features with ease.

logo mouseflow

17. Mouseflow

Track, analyze, optimize: The complete user journey navigator.

4.7 (20 reviews)
Application Monitoring Data Analytics

Mouseflow is a powerful user behavior analytics tool designed to empower businesses by providing deep insights into how visitors interact with their websites. With Mouseflow, companies can optimize user experiences, identify issues, and boost conversions for a more engaging online presence.

logrocket logo

18. Logrocket

Boost Your Code, Blast Your Bugs with LogRocket!

4.7 (20 reviews)
Customer Experience

LogRocket is a front-end application performance management (APM) tool. It provides developers with insights into how users interact with their web applications. Features include session replay, performance monitoring, error tracking, and analytics. It helps in identifying and fixing issues faster, improving user experience and increasing overall application efficiency.

walkme logo

19. Walkme

WalkMe: Guiding Your Digital Journey

4.5 (18 reviews)
Customer Experience

WalkMe is a digital adoption platform that enables businesses to simplify the online experience for their users. It provides step-by-step guidance and support, helping users to navigate websites, apps, or software efficiently. WalkMe's features include onboarding, performance support, and analytics to improve user engagement and productivity. It's a valuable tool for training, customer service, and reducing user errors.

logo gosquared

20. GoSquared

One-stop-shop for live chat, marketing automation, website analytics and CRM

4.7 (20 reviews)
Lead Management CRM Marketing Automation

GoSquared is a suite of integrated products to help you grow your business. From understanding the effectiveness of your digital marketing, to converting new users, to engaging with customers personally at scale, GoSquared helps you get closer to customers at every stage of their journey.

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oribi logo

21. Oribi

Oribi: Empowering Your Data Decisions

4.0 (24 reviews)
Data Analytics

Oribi is a user-friendly, data-driven analytics tool designed to help businesses track and analyze their website's performance. It provides insights into user behavior, conversion rates, and marketing effectiveness without requiring any coding knowledge. Oribi offers features like event tracking, funnel analysis, and visitor journey mapping, making it a comprehensive solution for optimizing website engagement and conversions.

logo matomo

22. Matomo

Data insights without compromising trust

(0 reviews)
Data Analytics

Matomo is a powerful web analytics platform that serves as an ethical alternative to Google Analytics. It offers website owners and businesses complete data ownership and control while prioritizing user privacy.