What is Missive?
Pros from reviewers
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Unified Communication Platform: Missive consolidates multiple communication channels such as email, SMS, and social media messaging into one platform, eliminating the need to switch between different apps and tools
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Comprehensive Integration: Missive offers extensive integration with other tools and platforms, including Gmail, PipeDrive, and internal tools through its robust API. This feature simplifies the management of multiple inboxes and calendars, and enhances the software's functionality
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Cost-Effective: Missive provides a wide range of features and benefits at a reasonable cost. The time and troubleshooting saved by using Missive makes it a cost-effective solution for businesses
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Streamlined Workflow: Missive's team inbox and collaboration features allow for real-time collaboration on emails, improving team communication and ensuring no messages are missed. This feature is more intuitive and user-friendly than traditional ticket systems
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Exceptional Support: Missive's support team is responsive and committed to resolving issues quickly. Regular updates are smoothly implemented, further improving the product and adding new features.
Cons from reviewers
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Limited integrations: While Missive offers a number of integrations, some users have mentioned that their preferred cloud-based phone software is not currently supported, limiting the software's overall functionality
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Confusion with team email management: Some users have reported confusion about how to manage closing and archiving with team emails, which can disrupt workflow and efficiency
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Technical or feature limitations: As Missive is still growing, users have occasionally encountered technical or feature limitations that can hinder their workflow
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Restrictions on account management: Some users find it inconvenient that only the account owner can perform certain actions, such as adding a new alias, which can cause disruptions in workflow.
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Limited task management: Missive does not seem to fully support task management, as some users have reported that they still need to use other software for tasks like sending newsletters
Main features
Starting Price
Free Plan
Supports multiple email accounts
Collaborative email management
Productivity features
Collaborative writing
Unified communications platform
Starting Price
N/A
Free Plan
No
Supports multiple email accounts
Collaborative email management
Productivity features
Collaborative writing
Unified communications platform
How Missive compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Missive best for according to our reviewers?
Individuals: Individuals can use Missive to create a flexible, customized structure for their email management. It simplifies the process of managing multiple inboxes for various purposes and offers countless ways to customize and automate it
Team Managers: Team managers can use Missive to supervise employees ensuring no lead or email is missed, without being overly intrusive. It allows for collaborative email features, chatting, assigning, and observer features, making the team more connected and communicative
Developers: Developers can benefit from Missive's superb API that enables them to create a custom integration with their internal tools. It also offers powerful tools like keyboard shortcuts and rules that help manage inboxes effectively.
Small Businesses: Small businesses can benefit from Missive as it allows them to centralize all their external communication into one platform, eliminating the need for multiple tools. It's particularly useful for those running several e-commerce websites as it allows them to manage all their projects and emails in one place for a single price
Customer Support Teams: Missive is a great tool for customer support teams as it transforms individual or team inboxes into a fully operational ticket system, without making clients feel trapped in such a system. It's more modern, seamless, and intuitive than most ticket systems, boasting numerous useful features to simplify daily tasks
Missive Reviews
4.8
Missive rating
4.5
Ease of use
5.0
Customer service
4.7
Value for money
4.8
Likelihood to recommend
4.7
Features
28 Missive Reviews
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Danielle R
Prompt Resolution: A Commitment to Customer Satisfaction
any issues or queries we've had have been promptly addressed, demonstrating their commitment to customer satisfaction.
October 13, 2024
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Rebecca Garcia
Efficient Task Distribution and Exceptional Customer Support: A Missive Review
it ensures that tasks are evenly distributed and completed in a timely manner. Lastly, the customer support provided by Missive has been top-notch
October 6, 2024
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Gis G
Stumbled Upon an Exceptional Email Client: Missive
Last week, I had to change my email client as my company moved to Exchange and my Apple Mail version didn't support it. I spent around five hours downloading, setting up, and testing different programs, which wasn't the best use of my time. However, I'm glad I did because I found Missive. I was instantly attracted to its clean, visual interface and extensive features, including integrated AI with chat gpt. Although I haven't yet explored its team inbox features, as I'm the only one in my company here, I believe it would be great for teams. I highly recommend Missive for individuals. The only drawback is that the free version only keeps a 15-day history. I switched to Missive because older versions of Apple Mail don't support Exchange.
September 30, 2024
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Laura
Exceptional Software with an Outstanding Team Support
I am extremely pleased with my experience using Missive. I've been a user for several years, since the company was just a startup. It's been amazing to see both the product and the company grow and mature, and I plan to continue using Missive for many more years. The product design is exceptional, boasting a multitude of incredibly useful features in a clean, user-friendly interface. It also offers powerful tools like keyboard shortcuts and rules that help me manage my inbox effectively. Over the years, I've encountered a few minor bugs, but whenever I report them, I receive a response and a solution from the team within 24 hours. Their support is excellent. I chose Missive because it provides a superior product at a more affordable price point.
September 21, 2024
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Alexis Williams
Boosted Team Collaboration and Workflow
I appreciate Missive for its enhanced teamwork, communication, and process flow features. I admire the developers' focus on functionality and usability without overwhelming with too many features. The support is excellent. I prefer the browser version due to my business's need for integration and adaptation, and because I like working on a big screen. The phone app works well, but I don't use it heavily.
September 17, 2024
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Gabriel N
Streamlined Communication and Enhanced Accountability: A Review
it allows us to keep all our communication in one place. The ability to assign emails to specific team members has greatly improved our accountability and efficiency
September 10, 2024
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Amy
Missive: A Game-Changing Tool I Can't Give Up
I am extremely impressed with Missive and can't imagine using any other email client. I've never felt so organized or in control of my inbox. The ability to create a flexible, customized structure for my email management has been a game changer. I have multiple inboxes for various purposes and Missive simplifies the entire process. There are countless ways to customize and automate it, and it includes all the features I need in a good email client, such as scheduled sending, snoozing emails, automated rules, templates, and more. I appreciate that I can use the same tool for social media, calls, texts, web chat, etc. The interface is simple, and I can build it out as much as I want. The team collaboration features within Missive are user-friendly, comprehensive, and crucial to my clients' and my workflow. I would like to see more integrations, as the cloud-based phone software I use is not currently supported in Missive.
September 1, 2024
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Logan F
Exceptional: Missive Review
I have been using Missive for a long time in our company and we absolutely love it! I am grateful to the Missive team for providing a great mail solution and excellent support.
August 25, 2024
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Gis M
Thriving and Evolving with Missive
Overall, I find that Missive has significantly improved our workflow and operations. Our team is more connected and communicative than ever before, thanks to the collaborative email features, chatting, assigning, and observer features in Missive. It allows managers to supervise employees ensuring no lead or email is missed, without being overly intrusive. Despite sharing emails, everyone has their own Missive account and tasks they can own. The chat feature has notably improved our team communication compared to when we used different Google hangouts. However, as Missive is still growing, we sometimes encounter technical or feature limitations. I also find it inconvenient that only the account owner can perform certain actions. As an administrator, it's bothersome to have to disturb the company owner every time I need to add a new alias. We chose Missive for its true shared email, chat, and collaboration, without the unnecessary CRM features that most other shared email platforms push. We switched to Missive because having different employees logging into different Gmail accounts was too confusing and inconvenient.
August 19, 2024
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William G
Adore this Email Software!
I love this email service, Missive! It's incredibly simple and user-friendly with a great UI. The best feature is being able to chat with my colleagues directly in the email. The integration with other tools is also fantastic. It definitely simplifies my life!
August 11, 2024
