General information about Missive
Missive is collaborative e-mail management software that enables teams to manage their communication more effectively. It integrates e-mail, social media, text messages and live chat on a single platform, providing a unified inbox for all your communications.
Teams can discuss e-mails internally before replying, assign tasks, share drafts and schedule messages. Missive also supports multiple e-mail accounts from different providers, enabling you to switch seamlessly between them.
It is equipped with productivity features such as standby, send later, reminders and conversation views. What's more, it offers collaborative writing where several team members can compose e-mails together in real time.
Missive is available on desktop (Windows, Mac) and mobile (iOS, Android) platforms. Ideal for companies of all sizes, it helps streamline team collaboration and ensures that no message goes unnoticed or unanswered.
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See alternatives to Missive like Front or Freshdesk.What is Missive used for?
Missive is a valuable tool for small businesses looking to improve their internal and external communication. It allows for the centralization of all communications - emails, social media, text messages, and live chat - into a single platform, thus facilitating the tracking of exchanges. For example, a sales team can discuss a client's email internally before responding, ensuring a coherent and well-thought-out response. Moreover, with features such as task assignment, message scheduling, and real-time collaborative writing, Missive can help increase productivity and ensure that no message or task is forgotten.Missive features
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Supports multiple email accounts
Missive supports multiple email accounts from various providers, allowing you to switch seamlessly between them
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Collaborative email management
Teams can discuss emails internally before replying, assign tasks, share drafts, and schedule messages
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Productivity features
Equipped with productivity features like snooze, send later, reminders, and conversation views
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Collaborative writing
Offers collaborative writing where multiple team members can compose emails together in real-time.
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Unified communications platform
Missive integrates email, social media, text messaging, and live chat into one platform, providing a unified inbox for all your communications
28 Missive Reviews
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Danielle R
Prompt Resolution: A Commitment to Customer Satisfaction
any issues or queries we've had have been promptly addressed, demonstrating their commitment to customer satisfaction.
October 13, 2024
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Rebecca Garcia
Efficient Task Distribution and Exceptional Customer Support: A Missive Review
it ensures that tasks are evenly distributed and completed in a timely manner. Lastly, the customer support provided by Missive has been top-notch
October 6, 2024
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Gis G
Stumbled Upon an Exceptional Email Client: Missive
Last week, I had to change my email client as my company moved to Exchange and my Apple Mail version didn't support it. I spent around five hours downloading, setting up, and testing different programs, which wasn't the best use of my time. However, I'm glad I did because I found Missive. I was instantly attracted to its clean, visual interface and extensive features, including integrated AI with chat gpt. Although I haven't yet explored its team inbox features, as I'm the only one in my company here, I believe it would be great for teams. I highly recommend Missive for individuals. The only drawback is that the free version only keeps a 15-day history. I switched to Missive because older versions of Apple Mail don't support Exchange.
September 30, 2024
Missive: Pros & Cons
Pros
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Customization options: Missive provides extensive customization options including rules, auto-swipe actions and snooze settings to tailor the software to individual user needs.
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Collaboration features: It offers features like shared conversations, drafts and tasks which improve team collaboration
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Unified inbox: Missive allows users to manage all their emails and messages from multiple accounts in a single inbox
Cons
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High pricing: The pricing structure of Missive may be considered high for small businesses or individual users
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Learning curve: The software has a steep learning curve, especially for non-technical users, which can make it difficult to fully utilize all its features.
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Limited integrations: Missive does not integrate with a wide range of third-party applications, limiting its versatility
Why is Missive better than other Collaboration software?
Missive has better positive reviews compared to Freshdesk: 98 vs 94
Missive is better at customer service than Freshdesk: 5.0 vs 4.7
Missive pricing plans are more competitive than Freshdesk: 4.7 vs 4.3
Missive is a better solution for customer support than Gmelius: 5.0 vs 4.5
Missive has better positive reviews than Help Scout: 98 vs 95
Missive is better at customer support than Help Scout: 5.0 vs 4.7
Missive is better at value for money than Help Scout: 4.7 vs 4.4
Missive has more positive reviews than Hubspot Service Hub: 98 vs 94
