What is Missive?
Pros from reviewers
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Unified Communication Platform: Missive consolidates multiple communication channels such as email, SMS, and social media messaging into one platform, eliminating the need to switch between different apps and tools
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Comprehensive Integration: Missive offers extensive integration with other tools and platforms, including Gmail, PipeDrive, and internal tools through its robust API. This feature simplifies the management of multiple inboxes and calendars, and enhances the software's functionality
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Cost-Effective: Missive provides a wide range of features and benefits at a reasonable cost. The time and troubleshooting saved by using Missive makes it a cost-effective solution for businesses
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Streamlined Workflow: Missive's team inbox and collaboration features allow for real-time collaboration on emails, improving team communication and ensuring no messages are missed. This feature is more intuitive and user-friendly than traditional ticket systems
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Exceptional Support: Missive's support team is responsive and committed to resolving issues quickly. Regular updates are smoothly implemented, further improving the product and adding new features.
Cons from reviewers
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Limited integrations: While Missive offers a number of integrations, some users have mentioned that their preferred cloud-based phone software is not currently supported, limiting the software's overall functionality
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Confusion with team email management: Some users have reported confusion about how to manage closing and archiving with team emails, which can disrupt workflow and efficiency
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Technical or feature limitations: As Missive is still growing, users have occasionally encountered technical or feature limitations that can hinder their workflow
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Restrictions on account management: Some users find it inconvenient that only the account owner can perform certain actions, such as adding a new alias, which can cause disruptions in workflow.
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Limited task management: Missive does not seem to fully support task management, as some users have reported that they still need to use other software for tasks like sending newsletters
Main features
Starting Price
Free Plan
Supports multiple email accounts
Collaborative email management
Productivity features
Collaborative writing
Unified communications platform
Starting Price
N/A
Free Plan
No
Supports multiple email accounts
Collaborative email management
Productivity features
Collaborative writing
Unified communications platform
How Missive compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Missive best for according to our reviewers?
Individuals: Individuals can use Missive to create a flexible, customized structure for their email management. It simplifies the process of managing multiple inboxes for various purposes and offers countless ways to customize and automate it
Team Managers: Team managers can use Missive to supervise employees ensuring no lead or email is missed, without being overly intrusive. It allows for collaborative email features, chatting, assigning, and observer features, making the team more connected and communicative
Developers: Developers can benefit from Missive's superb API that enables them to create a custom integration with their internal tools. It also offers powerful tools like keyboard shortcuts and rules that help manage inboxes effectively.
Small Businesses: Small businesses can benefit from Missive as it allows them to centralize all their external communication into one platform, eliminating the need for multiple tools. It's particularly useful for those running several e-commerce websites as it allows them to manage all their projects and emails in one place for a single price
Customer Support Teams: Missive is a great tool for customer support teams as it transforms individual or team inboxes into a fully operational ticket system, without making clients feel trapped in such a system. It's more modern, seamless, and intuitive than most ticket systems, boasting numerous useful features to simplify daily tasks
Missive Reviews
4.8
Missive rating
4.5
Ease of use
5.0
Customer service
4.7
Value for money
4.8
Likelihood to recommend
4.7
Features
28 Missive Reviews
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Hollis G
An Indispensable Tool in
Missive has become an essential tool in our business, significantly aiding both our internal and external communication, and greatly improving our customer support organization. We've contacted their support team a few times with minor issues or questions and have always received almost immediate responses, with every issue being resolved quickly. The product is excellent and the support is outstanding.
August 3, 2024
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Julie Smith
Streamlining Customer Service with Shared Inboxes
it allows for internal discussions and ensures everyone is on the same page before we respond to clients. The shared inbox feature has been invaluable in managing customer service inquiries
July 27, 2024
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Roger G
Unbeatable Tool for Team Collaboration
This software has greatly sped up our decision-making process and our response time to external users. It's incredibly easy to share emails, ask for team input, and make collaborative decisions. It's like a secret channel where we can get things done away from the mess of other platforms, apps, tools, etc. There's almost nothing to dislike here. The Missive team is always improving the product, adding features, and is responsive to feedback. We switched to Missive because Spark lost some team features in their transition to a new version. Missive had been on our radar, and when we tried it, we found it to be more feature-rich and better organized than Spark ever was.
July 21, 2024
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Patricia
Boosting Productivity and Transparency with Missive: A Game-Changing Communication Tool
Our management made a strategic decision to transition to a new program, Missive, with the aim of enhancing our productivity. The results have been quite interesting! Now, we have the ability to view everyone's emails, which has opened up a whole new level of transparency and communication within our team. This has sparked engaging discussions and has given us the opportunity to learn from each other's experiences. The program's management feature has been a game-changer. It's like having a live feed of our team's communication, which keeps us all in the loop. Occasionally, someone might respond to an email not intended for them, but this has led to some unexpected and beneficial collaborations. Our clients have also been part of these interactions, which has given them a unique insight into our team dynamics. Management has come up with a brilliant idea for us to comment in Missive every time an email comes in. This way, everyone knows who's handling what, which has significantly improved our task allocation and accountability. Yes, it does add a bit to our workload, but the benefits of improved coordination and transparency far outweigh the extra effort. Since we've started using Missive, the company has been going through some financial adjustments. But this is a common phase when implementing new systems. We're confident that once we fully adapt to this new way of working, we'll see a significant boost in our productivity and efficiency. After all, we've moved from a simpler email program to a more sophisticated one that offers a plethora of features to streamline our workflow. I'm excited to see how Missive will continue to transform our work environment!
July 14, 2024
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Samuel Rodriguez
Missive is the Ultimate Champion
Missive is the best software I've ever used. I previously used Outlook and Microsoft 365 for work emails and Gmail for personal ones. However, since I started using Missive last year, I'm amazed at how I managed before. Missive is excellent for team collaboration, tool integration, shared inboxes, and organizing emails from various sources. It's more capable than not, and it's the most valuable tool we use.
July 6, 2024
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Roy
Incredible Missive Review
We recently transitioned from Front to Missive and couldn't be happier. The platform is compatible with all our devices and our team has had no issues using it. Missive has improved our team inboxes and collaboration. Their support team is fantastic, providing quick and effective solutions. I highly recommend Missive!
July 2, 2024
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Philip
Efficient Email and App Integration Boosts Productivity
it makes finding specific emails or threads quick and easy. The software's integration with other apps such as Slack and Trello has greatly enhanced our productivity
June 25, 2024
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Olivia Johnson
Efficient Collaboration and Time Management: A Review
it allows for real-time input from multiple team members, ensuring our messaging is clear and effective. The scheduling feature has been a lifesaver, allowing me to plan emails in advance and send them at optimal times. I've found the search function to be incredibly robust
June 18, 2024
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Karen
Effortless Account Management with Collaborative Drafting
it's made managing my various business and personal accounts a breeze. The collaborative drafting feature has been particularly useful for crafting important business communications
June 10, 2024
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Lauren Johnson
Don't Miss Out on Missive!
Missive has significantly enhanced my email productivity and made the process enjoyable. Their support team is exceptional, responsive, committed, and thoroughly addresses my needs. Additionally, they offer a lot of customization options, which is always crucial for me.
June 2, 2024
