What is Employment hero?
Pros from reviewers
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Excellent payroll solution: It offers detailed pay slips that remove any doubts and keep employees satisfied, significantly reducing payroll processing time
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Paperless system: It provides a perfect paperless system for HR and Payroll, making it more time efficient and with a better track record
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Streamlined onboarding: The software has streamlined the onboarding process, making it paperless and easy for both the employer and the employee.
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Efficient HR processes: Employment Hero makes HR processes more efficient and easier for employees, leading to increased participation in HR initiatives
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Unified rules and processes: Employment Hero helps unify rules and processes for all employees, ensuring compliance with necessary laws
Cons from reviewers
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Lack of human interaction: Some users have expressed frustration with the lack of human interaction and the inability to make a phone call for support, relying instead on a series of videos and tutorials for assistance.
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Limited customization options: While Employment Hero offers a wide range of features, users have reported that the software lacks flexibility when it comes to customizing contracts and policies, which can be time-consuming and costly.
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Inefficient navigation: Some users have expressed frustration with the lack of a one-click option to return to the application form after viewing or emailing an agreement, requiring them to perform another search or switch to the browser.
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Underdeveloped Performance Review process: Despite its many strengths, users have noted that the Performance Review process could be more developed and flexible, to provide a more robust tool for employee development.
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Limited connection with Payroll portal: Some users have reported issues with the software's limited connection with the Payroll portal, as well as problems with excluding Apprentices from payroll tax, applying rule sets during HR onboarding, and the unavailability of incident reports from the app.
Main features
Starting Price
Free Plan
Employee Self-Service
Compliance Assurance
Comprehensive HR Management
Payroll Integration and Time Tracking
Recruitment and Onboarding Tools
Starting Price
N/A
Free Plan
No
Employee Self-Service
Compliance Assurance
Comprehensive HR Management
Payroll Integration and Time Tracking
Recruitment and Onboarding Tools
How Employment hero compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Employment hero best for according to our reviewers?
HR Professionals: Human resources professionals can use Employment Hero to make HR processes more efficient and easier for employees, leading to increased participation in HR initiatives. The software provides a good understanding of HR/Payroll processes and Australian legislation, and its continuous improvement and user-friendly layout are appreciated
HR Managers: Human resource managers can use Employment Hero to consolidate onboarding, training, and employee notes into one platform. It simplifies the management of payroll and HR tasks and makes onboarding quicker and more precise
SME Owners: Small to medium enterprise owners can benefit from Employment Hero's ability to unify rules and processes for all employees, ensuring compliance with necessary laws. It also offers a detailed payroll solution that keeps employees satisfied
Remote Teams: Teams working remotely can use Employment Hero to stay connected via phone, messaging, and regular emails. The software allows for tracking of leave and provides a user-friendly mobile app for leave requests and management.
Payroll Administrators: Payroll administrators can use Employment Hero to cut down payroll process time significantly. The software facilitates easy onboarding/offboarding of employees, digital acknowledgment of documents, checklists, and timesheet & leave requests through the app, along with comprehensive audit reports
Employment hero Reviews
4.5
Employment hero rating
4.5
Ease of use
4.5
Customer service
4.5
Value for money
4.5
Likelihood to recommend
4.3
Features
29 Employment hero Reviews
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Rhea D
Efficient and Compliant: Employment Hero's Contract Template Library Review
The contract template library in Employment Hero is a great tool. It has saved us time and ensured that our contracts are legally compliant
October 20, 2024
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Bruce Williams
Top-tier HR Solution for Diverse Organisational Needs!
I appreciate Employment Hero for its versatility, as it can be used for data storage, compliance, rewards based on values, tender bidding, and more. It's beneficial across many internal business functions. I would like more customization options, although I understand these are more available at higher levels and may evolve with the software's development. I chose Employment Hero for its pricing, user-friendly interface, multi-function use, easy and intuitive platform setup, and its integration with other software. The Employment Hero team responded positively to my feedback in December 2019.
October 13, 2024
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Zachary A
Exploring Diverse HR Solutions: A Review on Employment-Hero Software
After exploring various HR solutions, I found Employment Hero to be the best due to its versatility. The implementation was straightforward and it was quick to add over 1 staff members. All employees are using the app with minimal initial issues. We've almost completely eliminated our paper usage. I highly recommend Employment Hero!
October 7, 2024
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Emily
Fantastic all-in-one HR and payroll solution!
The initial setup of Employment Hero was somewhat tedious, but their implementation team was always on hand to assist with any issues. The software is packed with features, which initially felt overwhelming. However, once I became familiar with the system, I appreciated its excellent features. It offers a wide range of functions and an easy-to-navigate interface, along with great benefits for staff. One problem I faced was the inability to customize the pay week in the HR portal, as I could in the Payroll portal. This meant staff had to fill out two timesheets per week, causing some issues when processing pay. I chose Employment Hero because it seemed to offer a comprehensive payroll and HR solution that met most of our business needs. I switched from Jobpac due to its lack of payroll and HR functionality compared to other well-known software. The Employment Hero team expressed their gratitude for my feedback on their software.
September 28, 2024
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Zoe Brown
Excellent User Experience with Employment-Hero.
I've recently started using Employment Hero in my business and I'm finding it to be a great system with a simple and effective user interface that allows for easy interaction among all our staff. There are a few basic features missing from an HR perspective, but I understand that these are being worked on and should be implemented soon. Our Customer Success Manager, Sarah F, has been instrumental in our journey with this software. She's personable and has a deep understanding of the system, guiding us effectively in building our own system. I do wish the system had more customization options to truly make it our own, as it's quite limited in this regard at the moment. Improvements in this area would be beneficial.
September 23, 2024
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Doris Brown
Empowering Informed Decision-Making: A Review of Employment Hero's Exceptional Reporting Feature
The reporting feature in Employment Hero is top-notch. It provides detailed insights into our workforce, helping us make informed decisions
September 16, 2024
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Aaron B
Effortless Tracking and Communication
The most significant advantage I've found in using Employment Hero is its ability to track leave. Lately, I've been valuing the access to staff details, especially as 80% of our team is now remote. This keeps us connected via phone, messaging, and regular emails. Management can also keep everyone informed with crucial updates through the Company Feed. I particularly enjoy the feature that allows us to track leave, and its user-friendliness is a significant benefit. Staff can request leave through the mobile app, and management can monitor it. This function is also useful when handling payroll as it transfers approved leave to our accounting software for each pay cycle. I also value the Timesheet function, which we use to record extra hours worked and log them as time in lieu. It gives both management and the employee a record of any additional hours worked. However, I wish staff could comment in the Company Feed when management makes an announcement. Currently, they can only give a Shout.
September 7, 2024
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John
Streamlining Employee Hours: Employment Hero's Lifesaving Timesheet Feature
The timesheet feature in Employment Hero has been a lifesaver for our company. It has made it easy to track employee hours and calculate overtime
September 3, 2024
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Christina B
Streamlining HR and Payroll with Employment Hero
I've found that Employment Hero has greatly enhanced our HR systems by consolidating onboarding, training, and employee notes into one platform. I value the convenience of accessing everything from a single database, including payroll details, reviews, policies, and leave. This has simplified the management of payroll and HR tasks. Onboarding has also become quicker and more precise. However, I think there's potential for enhancement in the Learning Management System (LMS), reporting, performance appraisal, and communication platform. I opted for Employment Hero because it provided payroll and LMS in one location at a more affordable price. I received a response from the vendor, Anna, who expressed gratitude for my review and assured me that my suggestions have been forwarded to their Product Team. They are constantly striving to enhance the overall platform experience.
August 24, 2024
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Juan G
Standout Mobile App: Essential Remote Team Management during the Pandemic
The mobile app of Employment Hero is a standout feature. It allows me to manage my team remotely, which has been crucial during the pandemic
August 17, 2024
