What is Gusto?
Pros from reviewers
-
Customizable plans: Gusto allows users to create and customize plans that fit both their company and personal needs, making it a flexible solution for different businesses.
-
Direct deposit turnaround: Gusto offers a quick turnaround for direct deposits, which is a feature not offered by some competitors
-
Ease of use: Gusto's interface is user-friendly and intuitive, making it easy for users to navigate and perform tasks
-
Self-onboarding: The software allows employees to self-onboard, which simplifies the process and saves time
-
Comprehensive features: Gusto provides a wide range of features including time tracking, handling benefit plans, open enrollment, workers compensation insurance payments, payroll, taxes, new employee reports, tax reporting, W-2's, 1099's, and payment of both domestic and international contractors
Cons from reviewers
-
Inability to correct individual payroll errors: If a mistake is made during payroll processing, the entire payroll has to be cancelled rather than being able to cancel or correct a single check. This can be time-consuming and inconvenient for businesses
-
Inflexible salary options: Gusto does not offer an option for a fixed salary that does not fluctuate when hours are adjusted. This can cause issues for businesses that have salaried employees with varying work hours
-
Below average reporting feature: Some users find Gusto's reporting feature to be disorganized and hard to navigate, making it difficult to access and analyze important payroll and HR data.
-
Poor customer service: Several users have reported that Gusto's customer service is lacking, with slow response times and a lack of accountability for mistakes made by the software. This has led to frustration and dissatisfaction among users
-
Subpar benefits management: Some users have reported issues with Gusto's management of benefits, particularly childcare benefits. These issues have included slow response times and a lack of support, leading to significant financial losses
3 months free / Unlimited users on Gusto
Get 3 months free / Unlimited users on Gusto and up to $483 savings with Secret.
Main features
Starting Price
Free Plan
Collaborate on your decisions
Improve payroll payment
Boost performance and skills
Provide real benefits to your employees
Automate tasks
Starting Price
$40
/ month
Free Plan
No
Collaborate on your decisions
Improve payroll payment
Boost performance and skills
Provide real benefits to your employees
Automate tasks
3 months free / Unlimited users on Gusto
Get 3 months free / Unlimited users on Gusto and up to $483 savings with Secret.
How Gusto compare to similar software?
Product
Price
$40
/ month
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
3 months free / Unlimited users on Gusto
Save up to $483
Deel and Gusto are leading platforms in the realm of payroll and HR management, each catering to distinct business needs, which is crucial in understanding their differences.
A primary difference between Deel and Gusto lies in their target markets. Deel is designed primarily for businesses that operate on a global scale, offering services that enable companies to hire, onboard, and manage payroll for employees in over 150 countries. This includes handling local tax laws and compliance issues, which are often significant hurdles for multinational companies. Deel provides a comprehensive solution for managing international workforces, including contractor payments and full-time employee payroll, with features tailored to various country regulations.
On the other hand, Gusto primarily targets small to medium-sized businesses within the United States. It offers a more traditional suite of HR services, including payroll processing, benefits management (like health insurance and retirement...
Rippling and Gusto are both leading payroll and HR management solutions, each with its own set of features and advantages tailored to different business needs. One key difference between Rippling and Gusto lies in their approach to payroll and HR management.
Rippling is renowned for its comprehensive, all-in-one platform that integrates payroll, benefits, HR, and IT management into a single system. With Rippling, businesses can automate administrative tasks such as employee onboarding, offboarding, and compliance, streamlining HR processes and reducing manual workload. The platform offers advanced features like real-time syncing across systems, customizable workflows, and built-in compliance checks, making it ideal for businesses seeking a fully integrated solution to manage their entire workforce efficiently.
In contrast, Gusto focuses primarily on simplifying payroll processing and benefits administration for small to medium-sized businesses. While Gusto offers features for managing...
Gusto and QuickBooks are both powerful tools for managing your business's financial affairs, but they have distinct differences that cater to varying business needs.
One of the primary differences between Gusto and QuickBooks is their core focus. Gusto primarily excels in payroll and HR management. It provides an intuitive platform for handling employee payroll, tax calculations, and compliance with labor laws. It simplifies tasks like onboarding, benefits management, and employee self-service. In contrast, QuickBooks is a comprehensive accounting software that encompasses a broader range of financial management tasks. It offers features for invoicing, expense tracking, financial reporting, and tax preparation.
Another key distinction lies in their pricing models. Gusto's pricing is primarily based on the number of employees, and it includes payroll processing, tax filings, and HR features. QuickBooks, on the other hand, offers different pricing tiers based on the level of financial...
Gusto
All-in-one HR platform
3 months free / Unlimited users on Gusto
Save up to $483
QuickBooks
Optimize your accounting and invoicing management with ease.
Who is Gusto best for according to our reviewers?
Freelancers and Contractors: Gusto is suitable for freelancers and contractors as it offers features like direct deposit turnaround, time tracking for hourly work, and payment for both domestic and international contractors
Small Business Owners: Gusto is ideal for small business owners as it simplifies the process of managing payroll, compliance, and employee benefits. It allows customization of plans to fit both company and personal needs, and provides trustworthy financial information
Payroll Processors: Gusto is suitable for payroll processors as it promotes collaboration between the employer, employee, and payroll processor. It also handles payroll, taxes, W-2's, 1099's, and has the ability to pay international employees.
HR Professionals: Gusto is beneficial for HR professionals as it allows multiple users to have administrator access, ensures security with multi-factor authentication, and handles aspects like benefit plans, open enrollment, workers compensation insurance payments, new employee reports, and tax reporting
Employees: Gusto is user-friendly for employees, offering self-onboarding, easy checking of stubs and deposits, and a neat interface. It also allows automatic transfer of selected amounts to bank accounts for bill payments, while saving the remainder for spending
3 months free / Unlimited users on Gusto
Get 3 months free / Unlimited users on Gusto and up to $483 savings with Secret.
Gusto Reviews
4.3
Gusto rating
4.5
Ease of use
4.5
Customer service
4.5
Value for money
4.4
Likelihood to recommend
4.5
Features
26 Gusto Reviews
-
Stephen Martinez
Convenient HR Management: A Fantastic Mobile App Review
The mobile app is fantastic. Being able to manage payroll and other HR tasks on-the-go has been a major convenience
September 30, 2024
-
Iliana S
Totally in LOVE with Gusto!
I absolutely love Gusto! It's incredibly easy to use and very intuitive. If I ever have trouble, their customer service is always ready and willing to assist. They've made everything much simpler than before and I wish I had switched to them much sooner.
September 21, 2024
-
Debra Martinez
Excellent - Until You Need to Make an Adjustment
My experience with Gusto has been extremely frustrating. Although Gusto theoretically seems great, we faced a problem and my employees haven't been paid. Despite interacting with five representatives over two weeks, the issue is still unresolved. This represents the worst aspect of automation with minimal escalation capability. I chose Gusto due to their promise of a superior approach through their portal.
September 16, 2024
-
Kyle J
Gusto's Time Tracking: Boosting Team Efficiency and Schedule Management
Gusto's time tracking feature has been a huge help in managing our team's schedules and productivity
September 7, 2024
-
Andrea Davis
Efficient Integration: Gusto Streamlines Business Operations
I love that Gusto integrates seamlessly with our other software tools. It's made managing our business operations much more efficient
September 1, 2024
-
Albert
Perfect for Small Businesses: Streamlining Payroll with Gusto
Gusto has been an incredible tool for me, significantly easing the stress of managing my business. It ensures my employee is paid accurately and punctually, keeping them content. Gusto takes the guesswork out of payroll. I'm not an expert in taxes or reporting, so it's reassuring to know my business is meeting all those requirements without me having to personally oversee it. I haven't found anything I dislike about Gusto. It's very comprehensive and while I don't use many of its features, I appreciate their presence should my needs expand. I chose Gusto because my bookkeeper recommended it. I wasn't familiar with Gusto or its competitors, but I took the opportunity to automate another administrative task within my business.
August 26, 2024
-
Andrew Miller
Effortless Onboarding: Gusto Streamlines Employee Integration
Gusto has made onboarding new employees so much easier. The automated process saves us time and ensures nothing falls through the cracks
August 18, 2024
-
Jessica D
Gusto: A Game-Changer for Our Business
I appreciate Gusto's ease of use, particularly for onboarding employees and setting up payroll. However, I find the reporting feature to be below average, disorganized, and unnecessarily hard to navigate.
August 12, 2024
-
Paul M
Gusto: A Valuable Ally for Small Businesses
Managing payroll, compliance, and employee benefits for small businesses can be tough, but Gusto's all-in-one platform has simplified this for me. It allows me to create and customize plans that fit both my company and personal needs. The sign-up process was straightforward and easy. I love the user interface - it's visually pleasing and user-friendly. Besides handling my weekly paychecks, Gusto also gives me trustworthy financial information. Personally, I have no complaints about Gusto.
August 3, 2024
-
Rose Garcia
Absolutely Adore this Comprehensive, User-Friendly Software!
As a user, I can confidently say that Gusto is incredibly easy to use. My company has been using it since 2017 and we absolutely love it, rejecting any other product that claims to do the same things. Gusto is not "Ala Cart" like many other companies. It's user-friendly, allows self-onboarding by employees, time tracking for hourly employees and by project, and handles benefit plans, open enrollment, workers compensation insurance payments, payroll, taxes, new employee reports, tax reporting, W-2's, 1099's, and payment of both domestic and international contractors. Starting from November 2023, it will also allow payment of international employees. Everything about Gusto is uncomplicated. It's stress-free and compatible with many other programs. We use their partner EasyLlama for training, which is amazing. Whenever I suggest adding a benefit, the owners always ask, "does it work with Gusto?" In over 8 years, I haven't had any issues.
July 30, 2024
