What is Datto siris?
Pros from reviewers
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Regular Backup Testing: Datto regularly tests the backups and provides a screenshot to confirm that they are bootable. This offers peace of mind that the backups are reliable and ready to use when needed
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Data Security: The software provides assurance that the data is secure from disasters, ransomware attacks, or even accidental deletions. It backs up the systems hourly to itself, enabling local server restoration or virtualization, and also sends the data to the cloud
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Business Continuity Planning: Datto SIRIS has been crucial in upholding business continuity planning by offering redundancy at a fair price. It provides prompt access to files and an impressive capacity to virtualize at intervals that suit business continuity needs
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Swift Server Restoration: Datto SIRIS offers the capability to swiftly restore a server to service, either via virtualization or bare metal restore. This minimizes downtime and lost productivity
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Superior Quality Software: Datto SIRIS is seen as a safeguard against ransomware, with its stop gap feature being a key attraction. The software is of superior quality, possibly the best in the industry.
Cons from reviewers
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Support Issues: Some users have expressed dissatisfaction with the level of customer support from Datto. Issues like non-responsive customer service, slow resolution of tech support tickets, and difficulties with support ticketing systems have been mentioned.
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Technical Challenges with Backup and Restoration: There have been instances where users faced compatibility issues with older operating systems, disruptions in backup processes due to Windows updates, and difficulties during the bare metal restore process.
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Warranty and Service Terms: There are concerns about Datto's warranty service, with at least one user reporting that the warranty was not honored under conditions they felt were unreasonable.
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Complexity and Expertise Required: The software is noted to require a high level of knowledge to maintain and use effectively, which could be a disadvantage for businesses without dedicated IT support.
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Billing and Account Management Issues: Several users reported problems with billing, such as inaccurate invoices and unresponsive account management, which could create administrative burdens and financial discrepancies for businesses.
Main features
Starting Price
Free Plan
User-Friendly Interface and Scalability
Comprehensive Data Protection
Image-Based Backup Technology
Integrated Platform
Ransomware Detection and Instant Virtualization
Starting Price
N/A
Free Plan
No
User-Friendly Interface and Scalability
Comprehensive Data Protection
Image-Based Backup Technology
Integrated Platform
Ransomware Detection and Instant Virtualization
How Datto siris compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Datto siris best for according to our reviewers?
Users Seeking Ransomware Protection: These users value Datto SIRIS for its superior quality and its ability to protect against ransomware. They appreciate the software's stop gap feature and the support provided by the American-based team
Data-Driven Businesses: These users rely on Datto SIRIS for total business continuity. They value the software's ability to provide a complete architecture in the cloud, which can be activated when necessary. They see the software as a safeguard against potential data loss
IT Support Professionals: These users value Datto SIRIS for its ability to quickly restore servers, either through virtualization or bare metal restore. They appreciate the software's hourly backup feature and its ability to send data to the cloud for offsite storage. They also commend the software's regular backup testing and confirmation of bootability
Business Owners: These users see Datto SIRIS as a crucial part of their business continuity planning. They appreciate the software's redundancy features and its ability to provide prompt access to files. They also value the software's capacity to virtualize at intervals that suit their business continuity needs
Users Dissatisfied with Previous Providers: These users switched to Datto SIRIS due to poor support and inferior software from their previous providers. They appreciate the software's ease of use and its ability to handle the growth of data.
Datto siris Reviews
4.0
Datto siris rating
4.5
Ease of use
4.5
Customer service
4.2
Value for money
4.6
Likelihood to recommend
4.6
Features
24 Datto siris Reviews
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Janice Miller
Highly Disappointed
I started my partnership with Datto with high hopes, particularly for their Cloud Continuity product with a BMR restore function. Initially, everything seemed promising, from the wholesale pricing to the NFR offerings. However, I soon encountered issues. My representative was changed without my knowledge, and I found that some of the information I was given about the product was inaccurate. For instance, I was told that the Cloud Continuity product could virtualize in the cloud and allow remote work until failed hardware was replaced. This turned out to be untrue, which made me look bad to my clients. Despite these issues, I continued to use and sell the product. The support team was always available and usually able to resolve issues quickly. However, over time, the downsides became more apparent. The BMR portion of the backup was frequently disrupted by Windows Updates, requiring a forced differential merge to fix it. This was a hassle, especially with many seats running the product. I also had problems with the BMR function itself. Out of four attempts to use it, only one went smoothly. The others were plagued with issues, from booting into the Datto Restore Utility to errors during the restore process. Even when the Bare Metal Restore was
September 14, 2024
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James Smith
Effortless Data Security: Datto SIRIS Ensures Continuous Protection
The continuous data protection offered by Datto SIRIS provides peace of mind that our data is always secure. It has eliminated the need for manual backups, saving us valuable time
September 10, 2024
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Jesse
Exemplary Billing Service and Efficiency: My Experience with Datto Siris
I'm genuinely impressed with Datto Siris' proactive approach to billing. They meticulously generate invoices and review them before release, ensuring accuracy. I find it particularly helpful that they notify me on the same day if a payment has been missed, keeping me on top of my financial commitments. When I need to reach out to their billing department, they take the time to thoroughly address my concerns, even if it means directing me to my account manager for more specialized assistance. I appreciate this level of attention to detail. Moreover, my account manager is so efficient that I haven't needed to email them for over a month! This level of seamless service is truly commendable.
September 2, 2024
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Grover
Commendable Scalability: Datto SIRIS Adapts Seamlessly to Growing Backup Demands
Datto SIRIS's scalability is commendable. As our business has grown, the software has easily adapted to our increasing data backup needs
August 27, 2024
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Walter R
Effortless Implementation: Datto SIRIS Sets Up in No Time
Lastly, the ease of implementation of Datto SIRIS was impressive. The setup was straightforward, and we were able to get the system up and running in no time.
August 20, 2024
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Nathan
Top-Notch Customer Support from Datto
The customer support provided by Datto is top-notch. They are responsive, knowledgeable, and have assisted us in resolving issues promptly
August 12, 2024
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Janet
Datto SIRIS: Fast and Efficient Backup Software
I am particularly impressed with the speed of Datto SIRIS. The software performs backups quickly and efficiently, reducing the impact on our network and system resources
August 6, 2024
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Hannah Jones
Intuitive Backup Management with Datto SIRIS
Datto SIRIS's user interface is intuitive and easy to navigate, making it simple for our team to manage backups and recoveries. The reporting feature provides detailed insights into our backup status, which helps us ensure all data is properly protected
July 28, 2024
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Randy N
Datto SIRIS: Exceptional Data Protection Tool
I have found Datto SIRIS to be an exceptional tool for data protection
July 23, 2024
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Victoria S
Datto Siris: Ensuring Rapid Server Restoration and Robust Data Protection
I value Datto SIRIS for its capability to swiftly restore a server to service, either via virtualization or bare metal restore. This minimizes downtime and lost productivity, offering assurance that the data is secure from disasters, ransomware attacks, or even accidental deletions. I've installed the Siris X1 and X2 at several of my clients' locations and have already used it to perform a bare metal recovery of one server and a file level restore of another. The software backs up the systems hourly to itself, enabling local server restoration or virtualization. It also sends the data to the cloud, guaranteeing server virtualization in case of a building-wide emergency. I was able to quickly recover a server that had a drive failure and could have virtualized the server temporarily if necessary. Datto regularly tests the backups and provides a screenshot to confirm that they are bootable. Despite the recurring costs of this cloud-based solution, they are worth the peace of mind of having offsite.
July 16, 2024
