General information about Pulseway
Pulseway is a real-time remote monitoring and management (RMM) software for Managed Service Providers (MSPs) and IT departments that allows you to take full control of your entire IT environment. This cloud-based platform provides a comprehensive suite of tools to efficiently secure, maintain, and improve IT in a simple and user-friendly dashboard.
It offers features such as automated workflows, patch management, remote desktop, network monitoring, and system reports. With Pulseway, you can monitor the status and performance of Windows, Linux, and Mac systems as well as any application using the monitoring API from anywhere using any device.
The software also sends notifications about issues before they escalate into problems. Pulseway's goal is to minimize system downtime and increase productivity by enabling proactive management of your IT infrastructure.
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See alternatives to Pulseway like Atera or Kaseya.What is Pulseway used for?
Pulseway is a valuable tool for small businesses, allowing them to manage and monitor their IT infrastructure remotely. It offers real-time monitoring, alerting users to potential issues before they become critical, thus minimizing downtime. For example, it can detect a server overload and send a notification for quick intervention. Moreover, it facilitates regular maintenance and patch management, ensuring that systems remain up-to-date and protected against security threats. Its user-friendly dashboard makes IT management accessible, even for non-technicians.Pulseway features
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Proactive Notifications
Pulseway sends notifications about potential issues before they escalate into problems, enabling proactive management of your IT infrastructure. -
Real-time Remote Monitoring
Pulseway provides real-time remote monitoring and management of your entire IT environment -
Automated Workflows
The software offers automated workflows to streamline IT operations -
Patch Management
Pulseway includes a patch management feature that ensures your systems are always up-to-date -
Cross-Platform Compatibility
The software is compatible with Windows, Linux, and Mac systems, and can monitor any application using the monitoring API
18 Pulseway Reviews
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Joyce Davis
Pulseway: Revolutionizing IT Management Efficiency
Overall, Pulseway has significantly improved our IT management processes, making them more efficient and effective.
August 3, 2024
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Jason Williams
Responsive and Helpful: A Review of Excellent Customer Support
The customer support team has been very responsive and helpful whenever we've had queries or needed assistance
July 28, 2024
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Ryan W
Pulseway: Unbeatable Monitoring Solution!
I began using Pulseway a few years back, after having difficulties with another product that was hard to configure and gave too many false alerts. Pulseway was a game changer. It's reasonably priced, unlike my previous solution which was very costly with inconsistent support. Pulseway is simple to set up and can be securely accessed from a PC or smartphone. It enables me to carry out crucial tasks like restarting services and rebooting machines remotely. I get the right alerts directly to my phone or desktop, regardless of my location. I recall being on a beach in Maui during Christmas when one of my servers encountered a problem. With Pulseway, I was able to clear the alert, check the server status and restart the service without having to leave my spot on the beach. My organization has fully adopted this software. I recommended it to a colleague who was having problems with a server logging out every weekend. He installed Pulseway and was able to keep the server signed in while we worked on a permanent solution.
July 23, 2024
Pulseway: Pros & Cons
Pros
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Remote Access: The software provides remote access capabilities, allowing you to manage and control your IT infrastructure from anywhere, at any time
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Real-time Monitoring: Pulseway allows you to monitor your IT systems in real-time, enabling you to identify and resolve issues immediately
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Automation: Pulseway offers automation features that can help reduce the manual tasks involved in managing and maintaining your IT systems.
Cons
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Complexity: The software can be complex and difficult to navigate for beginners or those without a strong IT background
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High Costs: Pulseway's pricing can be high, especially for small businesses or individual users, with costs increasing with the addition of more systems or advanced features.
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Limited Free Version: The free version of Pulseway is quite limited, offering only basic features and supporting a minimal number of systems
Why is Pulseway better than other IT Management software?
Pulseway has more positive reviews than Atera: 97 vs 95
Pulseway has more features than Atera: 163 vs 131
Pulseway is a better solution for customer support than Kaseya: 4.5 vs 3.6
Pulseway is easier to set up than Kaseya: 4.5 vs 3.6
Pulseway has more positive reviews than Teamviewer meeting: 97 vs 89
Pulseway is more suitable for small businesses thanks to its good value for money than Teamviewer meeting: 4.7 vs 4.5
Pulseway has more features than Teamviewer meeting: 163 vs 31
Pulseway is more versatile than Ninjaone: 163 vs 98