What is Wrike?
Pros from reviewers
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User-friendly interface: Wrike's user interface and user experience are excellent, with attractive font and graphics, making planning and adding tasks easy once the learning curve is overcome
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Improved project management: Wrike significantly enhances project management processes by improving efficiency and providing better visibility of pending tasks
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Task prioritization and customizable workflows: Wrike offers remarkable features like task prioritization and customizable workflows, allowing for real-time work with team members and easy task organization.
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Superior collaboration methods: Wrike offers advanced collaboration tools that provide control and flexibility in achieving objectives, making it quick and simple to implement
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Built-in tools and integrations: Wrike provides numerous built-in tools and integrations on its platform that boost team productivity, making it adaptable to team needs
Cons from reviewers
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Lack of communication features: Despite being great for task and project management, Wrike falls short in communication features. It lacks screen sharing, messaging, and video conferencing capabilities, which forces users to rely on additional tools for these functions
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Limited mass editing of tasks: The ability to mass edit tasks in Wrike is somewhat lacking, which can hinder efficiency when managing multiple tasks simultaneously
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Inflexible billing and cancellation policies: Some users have reported issues with Wrike's billing and cancellation policies, describing them as punitive and inflexible. This includes being forced to purchase additional licenses in bulk and difficulty in reducing the number of licenses
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Poor customer service: Several users have reported poor customer service experiences with Wrike, including slow response times and non-responsive emails. This can lead to frustration and delays in resolving issues.
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Complexity and steep learning curve: Wrike is a powerful tool, but its complexity can be a hurdle for some users, especially those without a certain level of understanding of deployment and setup. This can make the software challenging to implement and time-consuming to learn
Main features
Starting Price
Free Plan
Facility scheduling
Mobile app
Class scheduling
Interactive Gantt charts
Team collaboration
Starting Price
$10
/ user / month
Free Plan
Yes
Facility scheduling
Mobile app
Class scheduling
Interactive Gantt charts
Team collaboration
How Wrike compare to similar software?
Product
Price
$10
/ user / month
Free plan
Yes
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Wrike and Flow are both popular project management tools designed to enhance team collaboration and workflow efficiency. However, there are several key differences between them that cater to different organizational needs and preferences.
The primary distinction lies in their approach to project management. Wrike is a comprehensive, feature-rich platform that offers extensive customization options and advanced functionalities. It's designed to handle complex project structures and is well-suited for large enterprises or teams with intricate workflow requirements. Wrike provides robust task management capabilities, including subtasks, dependencies, and custom workflows, making it ideal for managing multi-faceted projects across various departments.
In contrast, Flow adopts a more streamlined, visually-oriented approach to project management. It emphasizes simplicity and ease of use, with an intuitive interface that prioritizes visual task management. Flow is particularly appealing to...
Who is Wrike best for according to our reviewers?
Wrike offers a clear and efficient way to manage and track progress, with features like task prioritization and customizable workflows.
Project Managers: Professionals who need to oversee multiple tasks and projects simultaneously
Small Business Teams: For small teams that need a user-friendly project management tool, Wrike offers a less complex alternative to software like Microsoft Project, with features like Gantt charts for visualizing projects and tasks.
Cross-Departmental Teams: Wrike is beneficial for teams that need to manage projects and workflows across different departments, as it allows for the collection and sharing of necessary data for complex projects.
Collaborative Teams: Teams that work on collaborative projects can benefit from Wrike's features for task creation, progress tracking, and changes, as well as its integrations that boost productivity.
Wrike Reviews
3.9
Wrike rating
4.0
Ease of use
4.5
Customer service
4.0
Value for money
4.0
Likelihood to recommend
4.2
Features
29 Wrike Reviews
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Margaret Smith
Commendable Customer Support: Responsive and Ready to Assist
Lastly, the customer support of Wrike is commendable, they are responsive and always ready to assist.
October 20, 2024
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Grace F
Wrike's Transparency and Customer Communication: A Potential Customer's Experience
As a potential Wrike customer, I was pleasantly surprised to receive a proactive communication from them after an unexpected charge on my card. Nurlan Dgafarly from Wrike promptly responded on Dec 7, 22, providing a clear explanation about their no refund policy, as outlined in their Terms of Services. I appreciated their transparency and the fact that they took the time to consult their UK legal advisor to ensure they were providing accurate information. They explained that remote trading does not come with a cooling-off period. I also found it enlightening when they clarified that Wrike is a business solution designed for organizations, not individuals. This made me realize that consumer protection acts for individual persons do not apply to this type of purchase. It's great to see a company that is so upfront and clear about their policies!
October 15, 2024
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Sophia
Efficient Time Tracking in Wrike: Enhancing Resource Management and Client Billing
The time tracking feature in Wrike has been beneficial in managing resources and billing clients accurately
October 8, 2024
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Xanthe
Wrike: A Spectacular and Outstanding PPM Solution
Wrike simplifies the tracking of time, expenses, and bugs on projects by removing manual tasks. My overall rating indicates that I have experienced no issues with Wrike.
September 28, 2024
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Billy Garcia
Embracing Future-Proof Business with Wrike: A Unique Customer Experience
My experience with Wrike has been truly unique! Their customer service is quite distinctive, as they prefer to communicate via email, ensuring that all your queries are documented and can be referred back to. It took me about 4-5 emails to get a call, which I found to be a thorough process, ensuring that all my concerns were addressed. What I found particularly interesting about Wrike is their unique licensing system. If you need an additional license, they offer them in bundles of 1. This might seem a bit much if you only need one, but it's actually a great way to future-proof your business. When I needed just one more license for an extra employee, they encouraged me to think ahead and invest in the 1-license bundle. Moreover, they have a steadfast policy when it comes to multi-year contracts. Once you've chosen a number of licenses, you stick with it for the duration of the contract. This might seem rigid, but it actually helped me plan my resources better. Even though I only needed 38 licenses, I ended up with 5, which gave me room to grow without worrying about additional licenses. It's clear to me that Wrike is a company that values long-term planning and foresight. They encourage their customers to think ahead and prepare for growth. I highly recommend this company for anyone looking for a project management platform that pushes you to plan for the future. There are many other platforms out there, but Wrike stands out with its unique approach to customer service and licensing.
September 23, 2024
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Matthew Martinez
Awful Experience with Numerous Business Logic Errors in Wrike
While Wrike offers decent features, many of them are plagued with bugs and don't function as intended. I used the professional version which was satisfactory, but the Enterprise version is riddled with errors and problems. To make matters worse, customer support is only available during limited hours. After sending an email, it takes several days of back and forth before a call is scheduled. Despite paying for the software, we've had to delay going live due to numerous issues and inconsistencies. Basic issues like user role access setup on the tool don't work. Anyone assigned a task can make any changes they want, reassign tasks, delete tasks, cancel tasks, etc. It's incredibly frustrating.
September 17, 2024
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Rebecca E
Wrike: My Top Choice for Project Management Software
My team's collaborative skills allow us to efficiently finish projects and tasks. As a manager, I can check in at any time to see how things are progressing. Wrike stands out significantly compared to other project management software. It provides numerous built-in tools and integrations on its platform that boost our team's productivity. It's user-friendly and adaptable to our team's needs, making it a pleasure to use. Wrike is a strong and flexible project management tool, but its complexity can be a learning hurdle for some team members. However, extensive training and support resources can greatly enhance our use of Wrike. We switched to Wrike because it has aided us in managing projects and workflows across different teams and departments. The most beneficial feature for us has been the ability to collect all the necessary data to complete a complex project from the beginning and share that data across departments.
September 10, 2024
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Brian Rodriguez
Efficient Progress Monitoring with Wrike's Reporting Features
Wrike's robust reporting features have made it easier for me to monitor progress and identify bottlenecks
September 1, 2024
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Amber
An Investment Worth Making: My Experience with Wrike Project Management Software
I had the opportunity to use Wrike, a comprehensive project management software, for two weeks. I initially thought about cancelling, but their team was so committed to ensuring I understood the value of their product, it felt like they were part of my startup team. We ended up investing $3k in this software, which might seem like a lot, but considering the robust features and capabilities it offers, it's a worthwhile investment that you won't find in free alternatives. The software has clear billing and cancellation policies, which I appreciate for their transparency.
August 24, 2024
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Barbara Garcia
Wrike - A Solid Microsoft Planner Alternative, But Lacks Teams' Communication Features
Wrike is great for task and project management, but it falls short in communication features. We ended up using Teams for communication and collaboration in addition to Wrike. If Wrike could add screen sharing, messaging, and video conferencing, even just in its paid versions, it would be a more complete solution for us. The user interface and user experience are excellent, with attractive font and graphics. Once you get over the learning curve, planning and adding tasks is easy. However, I was disappointed that the Gantt chart feature was only available with a subscription. I subscribed specifically for the Gantt chart, which I found very helpful. We chose Wrike over Microsoft Project because, although the latter is powerful, it was too complex and required too much setup for our small team. Wrike was more user-friendly and better suited our needs. The main reason we switched to Wrike was for the Gantt chart, which allowed us to easily visualize our projects and tasks. Microsoft Project also has Gantt charts.
August 17, 2024
