Pros from reviewers
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Ease of use: Zoho Assist is praised for its user-friendly interface, even for those with limited programming experience. It offers comprehensive tutorials on YouTube, making it easy for anyone to learn and use
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Free features: Zoho Assist provides many free features, including basic analytics, which are better than nothing. It also offers a free version of the software that allows users to manage their social media channels effectively
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Extensive trial period: Zoho Assist offers numerous opportunities to extend the trial period for premium features. This includes a 15-day trial period with full version access, allowing users to schedule posts beyond this period
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Effective social media management: Zoho Assist is found to be the best fit in the world of social media tools. It allows for quick and seamless social media post creation, scheduling future posts across multiple platforms, and makes collaboration in managing business easy.
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Low Code systems: Zoho Assist is part of the Zoho ONE Ecosystem, which is highly recommended for companies interested in working with Low Code systems. This makes it easier to build business apps and integrate them with other Zoho products
Cons from reviewers
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Poor customer support: Despite the overall positive experience with Zoho Assist, the customer support has been reported as lacking. Users have experienced long wait times for responses and lack of follow-up on reported issues
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Complexity in some areas: Some users have found certain aspects of Zoho Assist to be complex. While the overall functionality is simple to understand, there are areas that could be simplified for ease of use
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Lack of customization: Some users have expressed a desire for more customization options within Zoho Assist. This includes the ability to avoid unnecessary steps in the expense reporting process
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Limited features in free version: While Zoho Assist offers a free version, it has been criticized for its limited features. Users have expressed a desire for more comprehensive analytics and additional features such as a calendar view
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Slow response to changes and issues: As a fast-paced company, users have experienced occasional issues or changes with Zoho Assist. The response to these issues has been reported as slow, causing inconvenience to the users.
Main features
Starting Price
Free Plan
Reporting and analytics
Session recording
Unattended access
Easy remote support
Instant chat and file transfer
Starting Price
$10
/ user / month
Free Plan
Yes
Reporting and analytics
Session recording
Unattended access
Easy remote support
Instant chat and file transfer
What is Zoho Assist?
How Zoho Assist compare to similar software?
Product
Price
$10
/ user / month
Free plan
Yes
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Zoho Assist best for according to our reviewers?
Social Media Managers: These users appreciate Zoho Assist for its quick and seamless social media post creation. They particularly enjoy its scheduler and Zia, and find it to be the best fit in the world of social media tools
New Entrepreneurs: These are individuals who are just starting their businesses. They find Zoho Social incredibly helpful in scheduling future posts across multiple platforms, even with the free version
Freelancers: These are individuals who use Zoho Assist for invoicing clients. They find it easy and free to use, and while it can be slightly complex in some areas, they find it simple enough to understand its functionality.
Small Business Owners: These are individuals who manage small companies, typically with around 20 users. They find Zoho Assist useful for building business apps and integrating with other Zoho tools, despite having limited programming experience
Office Managers: These users find Zoho Assist to be the best expense app for office reports and cash handling. They appreciate the basic analytics offered by the free version, but would like more features, such as the calendar view
Zoho Assist Reviews
4.8
Zoho Assist rating
4.5
Ease of use
4.5
Customer service
4.6
Value for money
4.5
Likelihood to recommend
4.7
Features
6 Zoho Assist Reviews
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James
ZohoSocial Provides Effortless Posting
I really appreciate Zohosocial for its quick and seamless social media post creation. I particularly enjoy its scheduler and Zia.
May 14, 2024
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Stellan D
Effortless Remote Support with User-Friendly Features
its user-friendly interface and robust features make it a breeze to use. The unattended access feature, for example, has been a lifesaver when providing support to clients in different time zones
May 6, 2024
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Joyce Smith
Excellent Free Features with Numerous Offers on Zoho-Assist
I find Zoho-Assist to be a great tool with many free features. It also offers numerous opportunities to extend the trial period for premium features. In my experience, it's the best fit I've found in the world of social media tools.
April 30, 2024
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Brian F
Exceptional Remote Support with Zoho Assist
I've been using Zoho Assist for a while now and I must say, it's an exceptional tool for remote support
April 21, 2024
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Eugene Brown
Exceptional Customer Support: Prompt and Helpful Assistance
The customer support is top-notch. Whenever I've had issues or questions, their team has been quick to respond and extremely helpful
April 14, 2024
