What is ConnectWise Control?
Pros from reviewers
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ConnectWise Control offers superior value for its performance and features: Compared to other tools like TeamViewer and Splashtop, ConnectWise Control offers more stability and feature-richness at a more reasonable price. It also allows for better free use for personal purposes, making it easier to adopt both personally and professionally
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ConnectWise Control enables quick and secure remote connections: The software allows for swift connection to remote servers, reducing the time taken to establish a session from over 2 minutes to just 15 seconds. It also integrates with other tools like RDM and provides the security of a VPN connection
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ConnectWise Control is cost-effective and customizable: The software is easy to install on multiple computers and offers a custom-branded remote support solution. It also provides the option for an on-premise license without a contract, making it a cost-effective choice for businesses.
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ConnectWise Control provides remote access and support capabilities: This software allows users to remotely access their clients' PCs for support and maintenance, saving time and eliminating the need for physical travel. It is also multi-platform, making it versatile for different operating systems
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ConnectWise Control is user-friendly and efficient: The software is easy to deploy and use, with a great web view that allows for quick access to the needed computer or server. It also allows for standard command line and PowerShell commands to be run through the web interface, enhancing efficiency
Cons from reviewers
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Compatibility issues with certain applications: Some users have reported that ConnectWise Control does not support all applications, which can limit its usefulness in certain scenarios
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High cost: Despite its efficiency and features, some users consider the cost of ConnectWise Control to be a downside.
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Limited integration with Microsoft Endpoint Manager: Unlike TeamViewer, ConnectWise Control does not fully integrate with Microsoft Endpoint Manager, which can limit its functionality for some users
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Expired token issues: Some users have reported issues with the software's expired token system, which can cause interruptions during work
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Difficulties purchasing additional licenses: Some users have reported difficulties in purchasing additional licenses for ConnectWise Control, with customer service not responding to their queries
Main features
Starting Price
Free Plan
Flexible deployment
Quick access
Fast and secure communication
Custom branding
Desktop virtualization
Starting Price
N/A
Free Plan
No
Flexible deployment
Quick access
Fast and secure communication
Custom branding
Desktop virtualization
How ConnectWise Control compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is ConnectWise Control best for according to our reviewers?
Remote Workers: These users benefit from ConnectWise Control's dual screen, printing, and chat features. The software's training videos and admin tools have been very useful for managing multiple computers while multitasking.
IT Administrators: They use ConnectWise Control for remote server administration. The software's web view allows them to quickly find the computer or server they need and run standard command line and PowerShell commands through the web interface without impacting the user's experience
IT Teams: These users find ConnectWise Control to be fast, reliable, and user-friendly. Its web-based nature allows easy access without the need for a thick client installation. The ability to run commands on devices in the background without remoting to the PC saves them a lot of time
IT Consultants: These professionals appreciate ConnectWise Control for its ability to provide comprehensive remote management to their clients. It's easy to install on multiple computers, cost-effective, and compatible with any browser
IT Support Professionals: These users utilize ConnectWise Control for remote access to their clients' PCs for support and unattended server connections for maintenance and monitoring. The software saves them time as they can work from anywhere without needing to travel to the client's location
ConnectWise Control Reviews
4.6
ConnectWise Control rating
4.5
Ease of use
4.5
Customer service
4.6
Value for money
4.6
Likelihood to recommend
4.5
Features
29 ConnectWise Control Reviews
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Amanda Johnson
Game-Changing Unattended Access: ConnectWise Control's Time-Saving Feature
The unattended access feature of ConnectWise Control has been a game-changer for me. Being able to remotely troubleshoot issues without requiring the user's presence saves time for everyone involved
October 19, 2024
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Sara
Excellent Customer Support Experience with ConnectWise Control
I've found the customer support for ConnectWise Control to be excellent. Any issues or questions I've had have been promptly and effectively addressed
October 15, 2024
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Paxton D
Reliable Software I Utilize Every Day
I use the solid program, ConnectWise Control, daily. It functions well both from my work PC and remotely from my home PC during urgent situations. It saves me the hassle of traversing an 85-acre campus for simple password issues and remote software installations.
October 6, 2024
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Albert Brown
Enhanced Efficiency: Seamless Integration of ConnectWise Control with Ticketing Systems and CRM Software
The seamless integration of ConnectWise Control with other tools we use, such as ticketing systems and CRM software, has greatly improved our team's efficiency
September 28, 2024
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Philip Smith
Top-Notch Remote Control Management Solution: ConnectWise Control
I switched from TeamViewer to ConnectWise Control several years ago, a decision I would never go back on. ConnectWise Control has saved us a significant amount of time and effort. It's compatible with any browser, doesn't use up many resources, and enables us to provide comprehensive remote management to our clients. It's easy to install on multiple computers and is cost-effective. My only complaint is the default red color theme, which I find irritating. However, that's the worst thing I can say about the software. I chose ConnectWise ScreenConnect because it's reasonably priced, easy to install, and consistently reliable.
September 23, 2024
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Martha Brown
Enhanced Productivity: ConnectWise Control's Customization Options
The customization options in ConnectWise Control are a standout feature for me. Being able to tailor the software to suit my needs has improved my productivity
September 16, 2024
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Anna
ConnectWise Control: A Real Time-Saver
ConnectWise Control has helped us save time and money by enabling our team to swiftly address issues both onsite and remotely. It has facilitated our transition to a remote work environment seamlessly. It's an excellent software and essential for all IT departments.
September 8, 2024
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Larry Brown
Secure Remote Sessions with ConnectWise Control
I particularly appreciate the security features of ConnectWise Control. Knowing that our remote sessions are encrypted and secure gives both myself and my clients peace of mind
September 1, 2024
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Gerald Rodriguez
No Plans to Change My Remote Access Software Soon
I've had a surprisingly enjoyable experience working with the RMM product, ConnectWise Control. Its web interface is intuitive, the endpoint agent is easily deployable, and the on-demand and end-user allowed sessions run smoothly. In my over 2 years in IT support, this has been one of my better experiences.
August 25, 2024
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Hollis M
ConnectWise Control: A Game-Changer for IT Teams
As an integral part of an IT team, I absolutely love using ConnectWise Control! It's incredibly fast, dependable, and so easy to use. The fact that it's web-based is a huge plus, allowing me to access it effortlessly without the hassle of a thick client installation. I'm particularly impressed with its ability to run commands on devices in the background without needing to remote into the PC - it's such a time-saver! The extensions are a fantastic addition, significantly enhancing the product's features and capabilities. All in all, ConnectWise Control not only boosts our customer service but also keeps our IT team thoroughly content. It's a real game-changer!
August 19, 2024
