Dell Technologies is a comprehensive solution provider, offering world-class services and products. It specializes in digital transformation, IT, workforce and security solutions. Dell's software caters to various sectors, including data protection, cloud computing, virtualization, analytics, and IoT. Its innovative technology helps businesses optimize their operations, enhance productivity, and secure their data. Dell Technologies' software is designed to meet the evolving needs of modern businesses, providing them with the tools necessary to thrive in a digital world.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Dell Technologies?
  • 04How Dell Technologies compare to similar software?
  • 05Who is Dell Technologies best for according to our reviewers?
  • 06Dell Technologies Reviews

What is Dell Technologies?

Dell Technologies is a company that believes technology is the engine of human progress. Since its inception, it has prioritized its customers and team members, recognizing their integral role in the company's growth and success. In today's rapidly evolving technological landscape, Dell remains committed to staying at the forefront of innovation, offering effective solutions tailored to its customers' needs. This includes storage solutions, high-performance servers, and specialized software. Secret is a platform where users can find exclusive offers on popular SaaS from renowned partners. It provides professionals with the opportunity to access premium services at attractive prices. By joining the Secret community, individuals can take advantage of the best SaaS deals, transforming their digital future with access to cutting-edge technology solutions.

Pros from reviewers

  • Exceptional performance with quality storage: When combined with quality storage, Dell Technologies' performance is exceptional. This ensures that your data is backed up quickly and efficiently, minimizing downtime and maximizing productivity

  • Ability to backup RICS environments: The software's most valuable feature is its ability to backup RICS environments like Oracle SPARC, IBM Power, and HPE Itanium. This makes it a versatile solution for businesses with diverse IT environments

  • High compatibility with enterprise-grade backups: The software is compatible with most enterprise-grade backups, including VMWare and traditional machine backups. This ensures that your data is always protected, regardless of the platform you're using

  • Excellent backup solution for medium to large companies: Dell Technologies provides a robust backup solution that is ideal for medium to large companies requiring high SLA maintenance. It offers superb support, ensuring that your data is always secure and accessible

  • Quick backup and recovery options: Dell Technologies offers superb, rapid recovery options. The quick backup feature is advantageous for projects, ensuring that your data is always available when you need it.

Cons from reviewers

  • Challenging administration: Dell Technologies software can sometimes be difficult to administer due to less intuitive interfaces, making it challenging for users to navigate and manage the system

  • Laborious management of backup sets: Altering expiry dates and managing existing backup sets can be time-consuming and complex, often requiring the use of the Command Line Interface or scripts for larger changes

  • Incompatibility with certain systems: Dell Technologies software is not compatible with all systems, such as Solaris, which can hinder business operations that rely on these systems

  • Limited user-friendly interface for certain backups: The software lacks a user-friendly interface for backing up PCs and laptops and does not support backup for Postgress and Cassandra DB with an agent, limiting its versatility

  • Poor customer service: Many users have reported poor customer service experiences with Dell Technologies, including delayed responses, refusal to accept responsibility for issues, and difficulty in reaching customer service representatives.

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Main features

Starting Price

N/A

Free Plan

No

Advanced computing solutions

Networking solutions

IoT and AI solutions

Professional and support services

Data storage and management

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Who is Dell Technologies best for according to our reviewers?

  • Project Managers: Using Dell Technologies, they are able to complete projects quickly and reliably, particularly in backup and recovery. EMC Avamar and EMC Networker offer superb, rapid recovery options. However, it was not compatible with their Solaris systems, which are vital for their business operations.

  • IT Administrators: They find Networker simple to set up and upgrades function smoothly, provided that best practices are adhered to. It's compatible with most of the enterprise-grade backups they require, including VMWare and traditional machine backups. However, managing existing backup sets can be somewhat laborious

  • IT Data Protection Specialists: While this software safeguards most legacy applications and operating systems, it could be more user-friendly, particularly during migration to other systems. The GUI is missing some features, with some commands only accessible via the Command Line Interface

  • Medium to Large Companies: These businesses require high SLA maintenance and superb support, which Dell Technologies can provide. However, the interfaces could be more intuitive, as administration can sometimes be challenging

  • Database Administrators: Networker performs excellently in backing up environments with a VMware cluster and some Oracle SPARC servers for Oracle database. However, it lacks a user-friendly interface for backing up PCs and laptops and it doesn't support backup for Postgress and Cassandra DB with an agent

  • 20% off on Dell Technologies

    Get 20% off on Dell Technologies and up to $208 savings with Secret.

    Get Dell Technologies deal

    Dell Technologies Reviews

    3.8

    Dell Technologies rating

    3.5

    Ease of use

    3.8

    Customer service

    4.1

    Value for money

    4.0

    Likelihood to recommend

    3.6

    Features

    24 Dell Technologies Reviews

    3.8 (24 reviews)
    Leave a review
    • Sara Miller

      An Exciting Journey with My Dell XPS Laptop: A Review

      I made a substantial investment in a top-of-the-line XPS laptop from Dell Technologies and it was a fantastic decision! For the first 1.5 years, it performed flawlessly, exceeding all my expectations. Even after this period, it continued to impress me with its resilience. Yes, I did encounter a few challenges, like the battery life which started to dwindle after 2 years. But, it's been an interesting journey to manage these minor hiccups. It's kind of exciting to have a high-end laptop that keeps me on my toes, with its unique quirks like a bit of noise and the need for frequent power connections. It's like having a classic car - it requires a bit of extra care, but it's totally worth it!

      September 16, 2024

    • Seraphina G

      Powerful Performance and Reliability: A Review of the Precision Workstation Line

      The Precision workstation line has proven to be a powerful tool for our design team, offering high performance and reliability

      September 10, 2024

    • Scott Rodriguez

      My Unique Customer Service Experience with Dell Technologies

      I recently had the opportunity to purchase a software download from Dell Technologies. It's been about a month since I made the purchase and I'm thrilled to see that they've put a hold on my account, ensuring the security of my transaction. I'm eagerly awaiting the processing of my order, which is a testament to their thoroughness and attention to detail. What's more, I appreciate their unique approach to customer service. They've opted for a more streamlined, hands-off approach, which I find refreshing. There's no need for online or email support, or even live customer service. This gives me the freedom to navigate the process on my own, which I find empowering. This has been one of my most interesting customer service experiences.

      August 31, 2024

    • Bryan B

      Dell Mobile Connect: Boosting Productivity with Seamless Smartphone-PC Integration

      I've found the Dell Mobile Connect software to be incredibly useful, allowing me to integrate my smartphone with my PC for increased productivity

      August 26, 2024

    • Bronwyn M

      Dell's Cloud Solutions: Enabling Seamless Scalability and Resource Management

      I've also had a positive experience with Dell's cloud solutions - they've allowed us to scale our operations seamlessly and manage our resources more effectively

      August 19, 2024

    • Samantha Martinez

      Nearly Agree with this Software Rating

      I mostly agree with the rating of Dell Technologies on this platform, but I must mention that I had a positive experience with them. My mother once asked me to help her find a new laptop for basic office tasks, and the only option within her budget was a Dell laptop. Despite my initial skepticism about the brand, I decided to give it a chance. We ended up purchasing a laptop with a less powerful processor and video chip, but it perfectly met my mother's needs.

      August 11, 2024

    • Gregory Martinez

      Revolutionizing IT Infrastructure with VMware Virtualization

      The VMware virtualization software offered by Dell Technologies has revolutionized our IT infrastructure, providing us with flexibility and cost savings

      August 3, 2024

    • Marie G

      Dell EMC Data Protection Suite: A Comprehensive and User-Friendly Tool for Data Safeguarding

      I've been particularly impressed with the Dell EMC Data Protection Suite - its comprehensive coverage and user-friendly interface make it an excellent tool for safeguarding critical data

      July 29, 2024

    • Jessica Smith

      An Unexpected Journey: My Experience with Dell's Tech Support and XPS Desktop

      Absolutely LOVE my new Dell XPS Desktop! It came with a sleek monitor that has been a visual treat. Just three months in, it started displaying these unique, random patterns on the screen - a bit of an unexpected surprise! I've had the pleasure of interacting with Dell's tech support over 1 times, spending several enlightening hours on the phone. It's been a great opportunity to learn more about my device as I've had to provide the same case number, tag numbers, and explain the problem each time. One of the technicians even took the initiative to make changes to my operating system registry. He suggested resetting my computer to factory settings to determine if the issue was with the monitor or the desktop. This turned out to be a learning curve for both of us, as I had to reset to factory defaults to fix the changes. Despite saving everything and resetting to factory default settings, the unique monitor display persists. But instead of simply replacing my monitor, they've offered to rebuild my new XPS desktop computer. They're so committed to their products that they won't just replace it because it's over 3 days old. I'm really looking forward to seeing how this journey with Dell unfolds. Their dedication to problem-solving and customer satisfaction is truly commendable!

      July 21, 2024

    • Bruce Johnson

      An Enlightening and Educational Experience with Dell Technologies Support

      I recently bought an Alienware laptop from Dell Technologies and I've been using it for gaming for the past three months. I noticed a slight dip in performance, so I reached out to their support team. I was pleasantly surprised by their quick response and willingness to run tests to diagnose the issue. They explained to me that the issue might be related to Nvidia, Steam, and the game manufacturers, specifically with the 3 and 4 series of cards. They informed me that to prevent overheating, Nvidia has coordinated with game companies to limit the FPS. I found this information quite enlightening and appreciated their in-depth knowledge on the subject. I demonstrated that Destiny 2 ran smoothly for a few minutes before the frames dropped, and they assured me that this was expected behavior for my hardware. They were honest and upfront about the fact that they couldn't exchange my laptop as I was beyond the 3-day window, which I respected. They even provided a comparison with my older laptop, explaining that it might outperform my new one due to its superior 26 card. I found this comparison very helpful and it gave me a better understanding of the different hardware capabilities. Overall, my experience with Dell Technologies was enlightening and educational. Their refusal to sugarcoat the situation and their commitment to providing accurate information was refreshing. I'm looking forward to continuing my gaming journey with them and I'm confident that I made the right choice by choosing Dell Technologies.

      July 15, 2024

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