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18 Best Alternatives to Zoho Assist in December 2024

Alternatives & Competitors to Zoho Assist

1
AnyDesk
2
ConnectWise Control
3
Splashtop Business Access
4
Zoom Meetings

20% off the annual One Pro plan
5
Dell Technologies

20% off
6
Sprinto

25% off for 1 year
7
ISL Online
8
FixMe.IT
9
Allistic
10
Ntranet
11
Neocertified
12
Teamviewer meeting
13
Syxsense
14
Alloy navigator
15
Vmware cloud director availability
16
Gat labs
17
S1 Technology
18
Triliz

Here are competitors or alternatives to Zoho Assist and other similar Remote Desktop software. You need to consider some important factors when choosing a tool like Zoho Assist for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Zoho Assist that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Zoho Assist. Discover sofware like AnyDesk, ConnectWise Control, Splashtop Business Access or Zoom Meetings.

List of Alternatives to Zoho Assist

From Remote Desktop tools, we have selected the best alternatives to Zoho Assist based on reviews for each solution and similarities with Zoho Assist. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

Display alternatives with deals only

1. AnyDesk

Your remote desktop for seamless work anywhere, anytime.

4.3 (28 reviews)

Remote Desktop

AnyDesk is a remote desktop software that allows users to connect to and control their computers or servers from anywhere in the world. It provides a fast and secure way to access files, transfer data, and collaborate with others in real-time. With its user-friendly interface and powerful features, AnyDesk brings convenience, productivity, and efficiency to businesses and individuals alike.

AnyDesk compared to Zoho Assist

Zoho Assist has better positive reviews than AnyDesk: 96 vs 94

Zoho Assist is better at customer support than AnyDesk: 4.5 vs 4.3

AnyDesk's user interface is more convenient than Zoho Assist: 4.7 vs 4.5

Zoho Assist pricing plans are more competitive than AnyDesk: 4.6 vs 4.5

Zoho Assist is more versatile than AnyDesk: 96 vs 23

Why is AnyDesk a good alternative to Zoho Assist?

I find Zoho Assist to be a great alternative to AnyDesk due to its robust features and user-friendly interface. It offers reliable remote access and support functionalities, making it easy to troubleshoot issues from anywhere. Unlike AnyDesk, Zoho Assist provides an integrated live chat feature, which allows for real-time communication with the end-user during a session. This makes resolving issues quicker and more efficient.

Zoho Assist also stands out with its comprehensive reporting capabilities, allowing you to track and analyze your support activities. The platform is fully compatible with multiple operating systems including Windows, Mac, Linux, and even mobile platforms like iOS and Android. Its pricing plans are flexible and budget-friendly, offering a free version that's quite functional for individual users or small teams. Overall, Zoho Assist's powerful features make it an excellent alternative to AnyDesk.

What are the differences between AnyDesk and Zoho Assist?

I have found that Zoho Assist and AnyDesk offer similar remote access capabilities but differ in some key areas. Zoho Assist is a cloud-based service, which means it does not require any software installation on the user's end. It offers features like file transfer, voice chat, and multi-monitor navigation. However, its pricing structure is more suited to businesses as it charges per technician.

On the other hand, AnyDesk is a lightweight application that requires installation but provides faster speeds due to its DeskRT codec. It also supports unattended access and allows you to customize the interface with your brand logo. Its pricing model is based on simultaneous connections, making it more suitable for individual users or small teams. In conclusion, while both tools are effective for remote access, your choice between Zoho Assist and AnyDesk would depend on your specific needs and budget.

2. ConnectWise Control

Secure remote support and access

4.6 (29 reviews)

IT Management Collaboration

ConnectWise Control provides secure and fast remote access to devices, servers, and endpoints, enabling businesses to provide efficient and reliable customer support and IT assistance from anywhere.

ConnectWise Control compared to Zoho Assist

Zoho Assist has more features than ConnectWise Control: 96 vs 58

Why is ConnectWise Control a good alternative to Zoho Assist?

I find Zoho Assist to be a great alternative to ConnectWise Control due to its comprehensive features, affordability, and user-friendliness. Zoho Assist provides a full suite of functionalities, including unattended and attended access, file transfer, multi-monitor navigation, and reboot and reconnect. It's also known for its robust security features like SSL 256-bit AES encryption.

Unlike ConnectWise Control which can be expensive for small businesses or individuals, Zoho Assist offers a free version and its paid plans are reasonably priced. Moreover, it has an intuitive interface that is easy to navigate even for non-technical users. Its compatibility with various operating systems like Windows, Mac, Linux, Android, and iOS makes it versatile. Lastly, Zoho Assist's customer support is highly praised for being responsive and helpful.

What are the differences between ConnectWise Control and Zoho Assist?

I have found that Zoho Assist and ConnectWise Control are both remote support tools but they differ in several ways. Zoho Assist is a comprehensive IT remote support software designed for small to large businesses, offering features like screen sharing, instant chat, and multi-monitor navigation. It's easy to use and cost-effective, making it a good choice for businesses on a budget.

ConnectWise Control, For its part, is more robust and offers advanced features such as secure remote access, unlimited technicians, and customizable branding. It also supports more simultaneous sessions than Zoho Assist. However, it's more expensive and might be better suited for larger organizations with complex IT needs.

Ultimately, the choice between Zoho Assist and ConnectWise Control depends on the specific needs of your business including budget, size, and complexity of IT tasks.

3. Splashtop Business Access

Secure remote access for the modern entrepreneur.

4.8 (20 reviews)

Remote Desktop

Splashtop Business Access brings remote access and support solutions to businesses, enabling seamless and efficient remote collaboration, access to files and applications, and reliable IT support.

Splashtop Business Access compared to Zoho Assist

Splashtop Business Access is a better solution for customer support than Zoho Assist: 4.7 vs 4.5

Splashtop Business Access is easier to set up than Zoho Assist: 4.8 vs 4.5

Splashtop Business Access is more suitable for small businesses thanks to its good value for money than Zoho Assist: 4.8 vs 4.6

Zoho Assist has more options than Splashtop Business Access: 96 vs 39

Why is Splashtop Business Access a good alternative to Zoho Assist?

I believe Zoho Assist is a good alternative to Splashtop Business Access because of its comprehensive features and competitive pricing. Zoho Assist offers unattended and on-demand remote support, which is ideal for IT support and troubleshooting. It also provides features like file transfer, voice and video chat, and multi-monitor navigation, making it a versatile tool for various remote access needs.

Moreover, Zoho Assist supports a wide range of platforms including Windows, Mac, Linux, Android, and iOS. This makes it a flexible solution for businesses with diverse operating systems. In terms of pricing, Zoho Assist offers a free plan with basic features and its paid plans are reasonably priced. This makes it an affordable choice for small to medium-sized businesses.

Lastly, Zoho Assist is part of the Zoho suite of business software, which means it can easily integrate with other Zoho products for a seamless workflow.

What are the differences between Splashtop Business Access and Zoho Assist?

I have found that Zoho Assist and Splashtop Business Access are both remote access tools, but they differ in several ways. Zoho Assist is primarily designed for IT support and helpdesk services, offering features like unattended access, multi-monitor navigation, and file transfer. It also includes built-in chat and session recording capabilities, which can be useful for training or auditing purposes.

On the other hand, Splashtop Business Access is more focused on providing remote access for individuals and small teams. It offers high-performance remote access to computers from any device, with features like remote print, file transfer, and session recording. However, it lacks some of the IT-specific tools found in Zoho Assist.

In terms of pricing, Splashtop tends to be more affordable than Zoho Assist. However, the best choice between the two will depend on your specific needs and budget.

4. Zoom Meetings

Communication and collaboration platform

4.2 (25 reviews)

1 deal available | Redeemed by 210 members

Video Conferencing

20% off the annual One Pro plan

Save up to $252

Zoom helps you work better as a team by centralizing team chat, telephone, whiteboard and videoconference meetings in one place.

5. Dell Technologies

Driving excellence in every byte

3.7 (25 reviews)

1 deal available | Redeemed by 53 members

IT Management

20% off

Save up to $208

Dell Technologies provides a broad range of IT solutions and services that empower businesses and individuals alike. As a global leader, Dell is dedicated to driving human progress by transforming computing, networking, and data storage.

Alicia Navarro astigarraga

Poor customer service - in the end, I neither buy nor will I buy

I wanted to buy a Dell laptop and what happened to me is the following. In the chat, someone named Omar attended to me in a very rude manner, only recommending a Latitude for personal use over the next two years and then for a small business. (I won't need mega security, nor am I a graphic designer, or someone who needs very powerful equipment). In my current job, I have a Latitude and I know them. I asked him about the difference between the Inspiron and the Latitude, and he asked if I had asked for his opinion (to which I replied no, I asked about the differences) and he answered with "As you say, ma'am. Goodbye." Having seen what happened in the chat, I called sales, and as I was explaining my needs, he hung up on me (he hadn't introduced himself, and since I started the same way as in the chat, I assumed he was the same). I called again, someone answered but didn’t tell me their name. I asked for their name, and he told me "Mohammed". This guy attended me relatively well, but I asked him about the differences between Pro and Home and between the 14-15-16 Inspiron models, and he said something like the differences aren't relevant... (so I have to buy the computer that a stranger is telling me? shouldn't I choose according to my needs?) and to finish, he said he would send me a quote by email and that he needed my address and my ID number, to which I obviously said I preferred not to give it. Summary: I was attended to, one in a disastrous manner and the other as if he didn't need to know what I was asking to invest in a computer (in addition to asking for personal data). Furthermore, both individuals were Arabs, which implies they do not share Spanish culture at all, especially when it comes to a woman; perhaps that's why they treated me like this. It is clear that for large companies and wholesale sales, Dell is a good option, but for an individual, it is not. I don't intend to buy a Dell in my life.

November 28, 2024

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6. Sprinto

Security compliance automation platform

4.6 (11 reviews)

1 deal available | Redeemed by 35 members

Security Legal

25% off for 1 year

Save up to $2,500

The Sprinto solution centralizes all your security compliance needs. Any cloud-hosted enterprise can achieve must-have certifications in record time.

7. ISL Online

Remote access made secure, simple, and scalable.

4.7 (18 reviews)

Remote Desktop

ISL Online is a versatile software suite that provides tools for remote desktop access and support, allowing users to connect to and control computers from any location. Key features include remote desktop control, file sharing, chat functionality, and robust security with 256-bit AES encryption.

ISL Online compared to Zoho Assist

ISL Online is a better solution based on percentage of positive reviews than Zoho Assist: 98 vs 96

ISL Online has more functions than Zoho Assist: 98 vs 96

Why is ISL Online a good alternative to Zoho Assist?

I believe ISL Light is a good alternative to Zoho Assist due to several reasons. Firstly, ISL Light offers a more intuitive and user-friendly interface, making it easier for users to navigate and use the software. Secondly, it provides robust security features, including end-to-end encryption and two-factor authentication, ensuring that all remote sessions are secure. Thirdly, ISL Light supports a wider range of platforms and devices compared to Zoho Assist, including Windows, Mac, Linux, Android, and iOS. This makes it more versatile and adaptable to different working environments. Lastly, ISL Light offers excellent customer support with quick response times, which can be crucial in resolving any issues or queries. Therefore, for its ease of use, security features, platform compatibility, and customer support, I consider ISL Light a strong alternative to Zoho Assist.

What are the differences between ISL Online and Zoho Assist?

I have used both ISL Light and Zoho Assist for remote desktop access and support. The main difference I noticed is in their features and pricing. ISL Light offers features like file transfer, multi-monitor support, and session recording. It also allows unattended access, which is useful for providing support without the client being present. However, it is more expensive than Zoho Assist.

On the other hand, Zoho Assist is more affordable and provides a good set of features for its price. It also supports unattended access and file transfer, but it lacks some advanced features like session recording. Zoho Assist also integrates with other Zoho products, which can be beneficial if you're already using their ecosystem.

Overall, both tools are effective for remote support, but your choice may depend on your specific needs and budget.

8. FixMe.IT

Instant IT support at your fingertips

4.6 (20 reviews)

Remote Desktop

FixMe.IT, offered by Techinline, is a remote support software designed to provide secure and reliable remote desktop access. It enables users to connect to any remote computer effortlessly, manage unattended access, and handle complex technical support issues from anywhere.

FixMe.IT compared to Zoho Assist

FixMe.IT has more positive reviews than Zoho Assist: 98 vs 96

Zoho Assist is more suitable for small businesses thanks to its good value for money than FixMe.IT: 4.6 vs 4.5

FixMe.IT has more features than Zoho Assist: 98 vs 96

Why is FixMe.IT a good alternative to Zoho Assist?

I find FixMe.IT to be a great alternative to Zoho Assist because of its simplicity and efficiency. With FixMe.IT, I can quickly and securely connect to a remote computer without any complicated setups. It's an intuitive solution that doesn't require much technical knowledge to use, making it perfect for small businesses or individual users.

Moreover, FixMe.IT provides high-speed performance with real-time screen sharing and file transfer, ensuring seamless remote support sessions. It also offers unattended access features, allowing me to access my clients' computers even when they're not present. This is particularly useful for providing after-hours support or managing servers.

Finally, compared to Zoho Assist, FixMe.IT offers more affordable pricing plans without compromising on features or performance. So for me, it delivers better value for money.

What are the differences between FixMe.IT and Zoho Assist?

I have found that FixMe.IT and Zoho Assist are two different remote support tools with distinct features. FixMe.IT is a cost-effective tool, designed for small to medium-sized businesses, offering features like unattended access, multi-window control, and auto-reconnect sessions. It also allows file transfers between the technician and the client, but it lacks built-in voice chat functionality.

However, Zoho Assist is a more comprehensive solution suitable for businesses of all sizes. It provides built-in voice chat and video conferencing, session recording, and customizable branding. Unlike FixMe.IT, Zoho Assist also offers mobile device support. However, it can be more expensive than FixMe.IT. So while both tools provide robust remote support solutions, they cater to different business needs and budgets.

9. Allistic

Your cybersecurity partner!

4.7 (10 reviews)

Security

Is your data protected? Allistic helps you analyze and implement protection solutions.

10. Ntranet

ntranet: Streamlining Communication, Empowering Collaboration!

4.9 (20 reviews)

IT Management

ntranet is a software solution designed for internal business communication and collaboration. It offers features like document management, task tracking, employee directory, and customizable dashboards. It's a secure platform that promotes efficient workflow, knowledge sharing, and team collaboration within an organization. The software can be accessed via desktop or mobile devices, enhancing flexibility and productivity.

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11. Neocertified

NeoCertified: Securing Your Communication, Simplifying Your Life.

4.7 (18 reviews)

Security

NeoCertified is a secure email service that offers encrypted email solutions for businesses and individuals. It provides end-to-end encryption, ensuring the security of sensitive information during transmission. Features include secure file sharing, large file sending, and receipt confirmation. It complies with various privacy regulations, making it suitable for industries such as healthcare, finance, and legal. NeoCertified also offers a mobile app for secure communication on-the-go.

Neocertified compared to Zoho Assist

Neocertified has better positive reviews than Zoho Assist: 100 vs 96

Neocertified is better at customer support than Zoho Assist: 5.0 vs 4.5

Neocertified is better at ease to use than Zoho Assist: 5.0 vs 4.5

Neocertified is better at value for money than Zoho Assist: 4.9 vs 4.6

Zoho Assist is more versatile than Neocertified: 96 vs 14

Why is Neocertified a good alternative to Zoho Assist?

I believe NeoCertified is a great alternative to Zoho Assist due to its secure and user-friendly features. NeoCertified provides a secure email service, which is essential for businesses that handle sensitive information. It uses end-to-end encryption, ensuring that your data remains secure during transit. Unlike Zoho Assist, NeoCertified is not just limited to remote support but also offers secure email solutions for businesses of all sizes. They offer 24/7 customer support, making it easy for users to get help whenever they need it. Additionally, their services are compliant with various regulatory standards such as HIPAA and GLBA, providing an extra layer of security and reliability. So, if you prioritize data security and reliable customer support, NeoCertified could be the right choice for you.

What are the differences between Neocertified and Zoho Assist?

As a user, I've noticed several key differences between NeoCertified and Zoho Assist. NeoCertified is primarily an email encryption service. It provides secure email solutions to businesses, ensuring that sensitive information stays confidential. Users can send encrypted emails from their device or the NeoCertified web portal. The service also offers compliance with industry regulations, such as HIPAA and GLBA.

On the other hand, Zoho Assist is a remote support and remote access software. It allows IT professionals to offer technical assistance to customers or access unattended computers remotely. This software is particularly useful for troubleshooting and fixing issues without having to be physically present at the location. Zoho Assist supports multiple platforms including Windows, Mac, Linux, Android and iOS.

In essence, while both are valuable tools, they serve different functions - one focuses on secure email communication and the other on remote tech support.

12. Teamviewer meeting

TeamViewer Meeting: Connect, Collaborate, Conquer!

4.7 (26 reviews)

Video Conferencing

TeamViewer Meeting is a communication software that enables online meetings, video conferencing, and remote support. It offers features such as screen sharing, recording, and chat functionality. Its secure, user-friendly platform is perfect for collaboration with colleagues or clients from anywhere in the world. It's compatible with multiple devices and operating systems.

13. Syxsense

Syxsense: Simplifying IT Management, One Device at a Time.

4.7 (11 reviews)

Security IT Management

Syxsense is a cloud-based IT management and MSP software that allows businesses to view and manage all their IT assets from a single dashboard. It offers features like patch management, remote desktop, software distribution, and vulnerability scanning. It also provides real-time alerts for any changes or threats, ensuring the security and efficiency of your IT infrastructure.

14. Alloy navigator

Navigate Your IT World with Alloy Navigator

4.6 (19 reviews)

IT Management

Alloy Navigator is an all-inclusive IT Service Management solution that provides powerful tools for IT operations, including Incident and Problem Management, Asset Management, Change Management, and Knowledge Management. It offers a comprehensive view of your IT infrastructure, enhancing IT service delivery and reducing costs. Its robust features help businesses manage and optimize their IT resources effectively.

15. Vmware cloud director availability

Empowering Continuity, Ensuring Availability with VMware Cloud Director.

4.6 (14 reviews)

IT Management Security

VMware Cloud Director Availability is a disaster recovery and migration solution designed for VMware Cloud Providers. It offers simplified onboarding, failover, and failback capabilities for disaster recovery. It also enables workload migration from customer's sites to the provider's cloud, ensuring business continuity and workload mobility.

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16. Gat labs

Empowering Innovation with Gat Labs

4.8 (20 reviews)

Security

GAT Labs is a comprehensive security and data management suite for Google Workspace. It offers tools for auditing, reporting, and managing data across all Google services, including Gmail, Drive, and Classroom. Features include user activity tracking, email content scanning, file access control, and data loss prevention. It's designed to help administrators maintain security, compliance, and productivity within their Google Workspace environment.

17. S1 Technology

Don't worry, IT's handled

4.6 (14 reviews)

IT Management Security

S1 Technology provides a security-first approach to a full range of managed IT services and support for small to mid-sized businesses. With the ideal mix of high-level expertise and quick response, we make sure your tech never gets in the way.

18. Triliz

Free yourself from your company's IT management

4.7 (20 reviews)

IT Management

Triliz provide a SaaS solution to manage your IT : fleet, users, settings, live support.

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18 Best Alternatives to Zoho Assist in December 2024

Alternatives & Competitors to Zoho Assist

List of Alternatives to Zoho Assist

1. AnyDesk

Richard S

Reasonable Pricing and Robust Features: AnyDesk Review

2. ConnectWise Control

Amanda Johnson

Game-Changing Unattended Access: ConnectWise Control's Time-Saving Feature

3. Splashtop Business Access

Emma Brown

Exceptional Customer Service: Splashtop Team Goes Above and Beyond

4. Zoom Meetings

Tyler Brown

Collaborating with Zoom

5. Dell Technologies

Alicia Navarro astigarraga

Poor customer service - in the end, I neither buy nor will I buy

6. Sprinto

Susan

Sprinto: Leading the Way in Project Management Solutions

7. ISL Online

Keturah

Reliable, Cross-Platform Remote Support Software with Unmatched Ease of Use

8. FixMe.IT

Helen Williams

Stable Performance: Fixme IT Shines Under Heavy Usage

9. Allistic

Beverly Johnson

Exceptional Value and Robust Solutions: Allistic Software Review

10. Ntranet

Logan Garcia

Amazing!

11. Neocertified

Bryan Williams

NeoCertified's Exceptional Customer Service

12. Teamviewer meeting

Carolyn Jones

TeamViewer: Streamlining Your Work-from-Home Experience!

13. Syxsense

Joshua W

Syxsense: Responsive Support and Powerful Integration Capabilities

14. Alloy navigator

Nicole J

Seamless Integration: Boosting Efficiency with Impressive Software Capabilities

15. Vmware cloud director availability

Nicholas Jones

Exceptional Technical Support for VMware Cloud Director Availability

16. Gat labs

Stephanie

Unwavering Commitment: GAT Labs' Pursuit of Customer Satisfaction and Product Excellence

17. S1 Technology

Shirley D

Invaluable Training Resources: Maximizing Software Potential with S1 Technology

18. Triliz

Yvette G

Informed Decision-Making: Triliz's Fantastic Reporting Feature