What is Xeno?
Pros from reviewers
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Outstanding customer service: Xeno provides exceptional customer service, always checking in and ensuring everything is running smoothly. They offer one-on-one live support and are open to improving their software based on feedback
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User-friendly interface: Xeno's interface is sleek, user-friendly, and facilitates easy adoption by teams. It enables users to consolidate all safety measures, operating procedures, and company policies in one location for everyone's access and use
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Versatile features: Xeno offers a variety of features such as the ability to create templates, modify lost and found, and add or take photos. It also provides a shared log for multiple departments to make notes during the same shift, and a map of rooms for preventive maintenance, deep cleaning rooms, and even monthly projects
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Competitive pricing: Xeno offers better value compared to other long-standing products in the market. It offers a competitive annual price with unlimited full seats
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Multilingual support: Xeno provides other languages for users to choose on their profile, making it accessible to a wider range of users.
Cons from reviewers
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Potential for fraudulent activity: There have been concerns raised about the legitimacy of the site, with some users unable to find any reviews despite the site claiming to be celebrating its 10th anniversary
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Lack of transparency: The lack of reviews and the discrepancy with the site's claimed longevity can create a sense of mistrust and caution among potential buyers.
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Lack of a comprehensive archive: Users have noted that the software could benefit from a place to view all archived reports and tasks. This would make it more user-friendly for long-term record keeping
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Limited features: While Xeno is praised for its user-friendly interface and excellent customer service, some users have noted that it is slightly lacking in features compared to other software
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Overwhelming user interface: Despite the overall positive feedback, some users have found Xeno's user interface to be somewhat overwhelming, especially for newcomers to this type of software. This can make the initial learning curve steeper than necessary
Main features
Starting Price
Free Plan
Mobile-optimized platform
Streamlined team collaboration
Robust analytics and data insights
Easy email integration
Advanced sales funnel management
Starting Price
$240
/ month
Free Plan
No
Mobile-optimized platform
Streamlined team collaboration
Robust analytics and data insights
Easy email integration
Advanced sales funnel management
How Xeno compare to similar software?
Product
Price
$240
/ month
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Xeno best for according to our reviewers?
Hospitality industry professionals: Xeno is a good fit for professionals in the hospitality industry, as it offers a superior user interface that facilitates easy adoption by teams, and its customer support is prompt and effective, mirroring the efficiency accustomed to in the hospitality industry
First-time users: Xeno is suitable for first-time users due to its user-friendly interface and outstanding technical support, which is particularly helpful during the initial weeks of use
Safety-conscious businesses: Xeno is suitable for businesses that prioritize safety, as it allows users to consolidate all safety measures, operating procedures, and company policies in one location for everyone's access and use
Potential buyers: Xeno may not be suitable for potential buyers who rely heavily on reviews to make their decision, as there may be a lack of reviews available online.
Businesses in need of support: Xeno is ideal for businesses that require exceptional customer service and support, as it offers one-on-one live support and the app does most of the work once inspections are set up, making it easy to monitor reports and schedules
Xeno Reviews
4.6
Xeno rating
4.5
Ease of use
4.6
Customer service
4.4
Value for money
4.0
Likelihood to recommend
4.5
Features
15 Xeno Reviews
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Lawrence F
Exceptional Customer Support: Xeno's Prompt and Helpful Service
I am impressed with the customer support provided by Xeno, they are prompt and helpful
July 15, 2024
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Joshua J
Seamless Integration: Xeno's Impressive Compatibility with Existing Software Systems
The integration capabilities of Xeno are commendable, it works perfectly with our existing software systems
July 8, 2024
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Keith M
Propelling My Business into the Digital Era with Xeno
I am highly pleased with the customer service and adaptability of the Xenia software. It's incredibly user-friendly and provides all the flexibility I could ever require. It enables me to consolidate all my safety measures, operating procedures, and company policies in one location for everyone's access and use. Up to now, I haven't experienced any problems with Xenia. My primary reason for choosing Xenia was its excellent customer service. The vendor responded to my review in May 2023, expressing their delight to have me as a user and thanking me for my feedback.
June 29, 2024
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Beverly Johnson
Xeno's Analytics: Comprehensive and Insightful
The analytics provided by Xeno are comprehensive and insightful, helping us make data-driven decisions
June 24, 2024
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Gary W
Automation: A Game-Changer for Workload Reduction
I've found the automation feature extremely useful, it has reduced our workload considerably
June 15, 2024
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Steven N
Essential Tool for Any Organization
My business was struggling with a competing platform that didn't provide the support we needed. The team at Xenia was incredibly professional and supportive. We've been with Xenia for over a month now and their customer service, through email and Teams meetings, has been exceptional. They offer one-on-one live support and the app does most of the work once inspections are set up. It's easy to monitor reports and schedules, and the chat function is a great feature. With Xenia's unwavering support, we've been able to tailor the app to our needs. We chose Xenia because it's user-friendly, met all our needs, and offers a competitive annual price with unlimited full seats. Their customer support is unmatched. We switched to Xenia from Safety Culture because they were unhelpful and their customer support was rude and uninterested in our needs.
June 9, 2024
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Alice C
Efficient Customer Interaction with Xeno's Real-Time Communication Feature
I particularly appreciate the real-time communication feature of Xeno, it has made customer interaction seamless and efficient
June 4, 2024
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Kenneth A
Discovering Xeno: A Hidden Gem in Software Celebrating a Decade of Innovation
I'm absolutely thrilled to discover Xeno, a software that's proudly celebrating its 1th anniversary! It's quite intriguing that it's managed to fly under the radar, with not many reviews available online. This gives me the unique opportunity to be one of the first to explore and share my experience with this software. I encourage potential buyers to dive in with an adventurous spirit!
May 26, 2024
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Williams
Tailoring Xeno: A Review of Customization Options
The customization options in Xeno are a big plus, allowing us to tailor the software to our specific needs
May 18, 2024
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Roy Martinez
Reasonable Pricing for Feature-Rich Xeno: A Review
Lastly, the pricing of Xeno is reasonable considering the wide range of features it offers.
May 13, 2024
