What is Xeno?
Pros from reviewers
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Outstanding customer service: Xeno provides exceptional customer service, always checking in and ensuring everything is running smoothly. They offer one-on-one live support and are open to improving their software based on feedback
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User-friendly interface: Xeno's interface is sleek, user-friendly, and facilitates easy adoption by teams. It enables users to consolidate all safety measures, operating procedures, and company policies in one location for everyone's access and use
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Versatile features: Xeno offers a variety of features such as the ability to create templates, modify lost and found, and add or take photos. It also provides a shared log for multiple departments to make notes during the same shift, and a map of rooms for preventive maintenance, deep cleaning rooms, and even monthly projects
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Competitive pricing: Xeno offers better value compared to other long-standing products in the market. It offers a competitive annual price with unlimited full seats
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Multilingual support: Xeno provides other languages for users to choose on their profile, making it accessible to a wider range of users.
Cons from reviewers
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Potential for fraudulent activity: There have been concerns raised about the legitimacy of the site, with some users unable to find any reviews despite the site claiming to be celebrating its 10th anniversary
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Lack of transparency: The lack of reviews and the discrepancy with the site's claimed longevity can create a sense of mistrust and caution among potential buyers.
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Lack of a comprehensive archive: Users have noted that the software could benefit from a place to view all archived reports and tasks. This would make it more user-friendly for long-term record keeping
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Limited features: While Xeno is praised for its user-friendly interface and excellent customer service, some users have noted that it is slightly lacking in features compared to other software
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Overwhelming user interface: Despite the overall positive feedback, some users have found Xeno's user interface to be somewhat overwhelming, especially for newcomers to this type of software. This can make the initial learning curve steeper than necessary
Main features
Starting Price
Free Plan
Mobile-optimized platform
Streamlined team collaboration
Robust analytics and data insights
Easy email integration
Advanced sales funnel management
Starting Price
$240
/ month
Free Plan
No
Mobile-optimized platform
Streamlined team collaboration
Robust analytics and data insights
Easy email integration
Advanced sales funnel management
How Xeno compare to similar software?
Product
Price
$240
/ month
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Xeno best for according to our reviewers?
Hospitality industry professionals: Xeno is a good fit for professionals in the hospitality industry, as it offers a superior user interface that facilitates easy adoption by teams, and its customer support is prompt and effective, mirroring the efficiency accustomed to in the hospitality industry
First-time users: Xeno is suitable for first-time users due to its user-friendly interface and outstanding technical support, which is particularly helpful during the initial weeks of use
Safety-conscious businesses: Xeno is suitable for businesses that prioritize safety, as it allows users to consolidate all safety measures, operating procedures, and company policies in one location for everyone's access and use
Potential buyers: Xeno may not be suitable for potential buyers who rely heavily on reviews to make their decision, as there may be a lack of reviews available online.
Businesses in need of support: Xeno is ideal for businesses that require exceptional customer service and support, as it offers one-on-one live support and the app does most of the work once inspections are set up, making it easy to monitor reports and schedules
Xeno Reviews
4.6
Xeno rating
4.5
Ease of use
4.6
Customer service
4.4
Value for money
4.0
Likelihood to recommend
4.5
Features
15 Xeno Reviews
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Willie
Game-Changing Task Management: Efficiently Tracking All Our Tasks
The task management feature has been a game-changer for us, helping us keep track of all our tasks efficiently
May 7, 2024
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Irving G
Superior Customer Service Experience
I really valued the excellent customer service provided by Xeno. It's evident that they truly care about their customers' experiences and are open to improving their software based on feedback. However, I found the user interface somewhat overwhelming as a newcomer to this type of software. I believe having a place to view all archived reports/tasks would make this software more user-friendly for long-term record keeping. The vendor responded to my review in February 2023, expressing their pleasure about my positive experience and hoping to see me using Xeno again soon.
April 30, 2024
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Jacob Brown
Intuitive Interface for Easy Navigation
The interface is user-friendly and intuitive, making it easy to navigate through different features
April 22, 2024
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Alexander Davis
Exploring the Travelodge Hotel by Wyndham Sudbury with Xeno Software
I had an excellent experience with Xenia. Their customer support was prompt and effective, mirroring the efficiency we're accustomed to in the hospitality industry. Xenia's team is robust and dedicated to developing modern software that users find engaging. Among the various tools I've encountered, Xenia stands out with its superior user interface, facilitating easy adoption by teams. While it may be slightly lacking in features, the team is continually introducing new innovations. I opted for Xenia as it offered better value compared to other long-standing products in the market that have either remained stagnant or have complex, cumbersome interfaces. Xenia's interface is sleek and has quickly become highly competitive, if not superior, to similar solutions. The vendor responded to my review, expressing their satisfaction that I found their app less bulky and more user-friendly than other solutions. They are eager to continue assisting in the growth and improvement of my property.
April 15, 2024
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Wayne Miller
Boosting Team Productivity with Xeno
I've been using Xeno for a while now and I must say, it has significantly improved my team's productivity
April 13, 2024
