What is Promo.com?
Pros from reviewers
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Excellent Customer Service: Promo.com's customer service team is always on hand to answer queries. They are responsive, swift, knowledgeable, and effectively answer questions
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Wide Range of Features: The software provides a broad variety of features including stock videos, ready-made templates, music and text overlay options, and the ability to alter video formats. This enhances creativity in video creation and editing, leading to high-quality content
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Ease of Use: Promo.com is user-friendly and intuitive, making it accessible even for those with minimal video editing experience. This allows users to create unique and personalized content with ease
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Regular Updates: New features and functionalities are regularly added to the software. This shows that the company listens to their customers' feedback and requests, constantly improving their service
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Value for Money: Promo.com offers exceptional value for the cost. The software's library is incredible and unmatched, and having licensed music available is a huge advantage.
Cons from reviewers
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Limited music editing capabilities: While Promo.com offers a wide range of licensed music, it lacks a timeline slider for music, making it difficult to accommodate musical transitions within a single video. This can limit the creative possibilities of the videos
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Limited creative freedom: Some users have reported that Promo.com's shift towards using their own templates has limited their creative freedom. The inability to start with a blank template and the perceived amateurish quality of the in-house creative videos have been cited as drawbacks.
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Dishonest billing practices: Some customers have reported being charged without their consent and experiencing difficulties in obtaining refunds. This has resulted in a perception of the company as dishonest and deceptive
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Inflexible cancellation policy: Promo.com's cancellation policy has been described as draconian and inflexible, with customers reporting difficulties in cancelling their subscriptions and obtaining refunds. This has led to dissatisfaction and loss of trust in the company
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Unresponsive customer service: Some users have reported that Promo.com's customer service is unresponsive, particularly when it comes to resolving billing issues. This has led to frustration and dissatisfaction among customers
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Main features
Starting Price
Free Plan
Custom branding options
High-resolution stock footage
Easy-to-use editor
Licensed music library
Extensive video template library
Starting Price
$69
/ month
Free Plan
No
Custom branding options
High-resolution stock footage
Easy-to-use editor
Licensed music library
Extensive video template library
40% off annual plans and 20% of monthly plans on Promo.com
Get 40% off annual plans and 20% of monthly plans on Promo.com and up to $573 savings with Secret.
How Promo.com compare to similar software?
Product
Price
$69
/ month
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
40% off annual plans and 20% of monthly plans on Promo.com
Save up to $573
Who is Promo.com best for according to our reviewers?
Social Media Managers: These users utilize Promo.com to create unique and personalized content for their social media pages, branding them as their own businesses with their own contact details
Inbound Marketing Strategists: These users use Promo.com for their inbound marketing strategies to generate leads and drive traffic to their website, and also intend to use videos in drip campaigns and demo situations
Creative Content Creators: These users appreciate the features that Promo.com provides to enhance creativity in video creation and editing, leading to high-quality content, but they find contacting customer service difficult when problems occur
Executive Recruiting Firms: These users utilize Promo.com to quickly and easily produce custom videos for every new job search, posting them on social media and their website.
Dissatisfied Customers: These users have faced issues with Promo.com's billing practices and customer service, and have decided to stop using the software due to these problems
40% off annual plans and 20% of monthly plans on Promo.com
Get 40% off annual plans and 20% of monthly plans on Promo.com and up to $573 savings with Secret.
Promo.com Reviews
4.3
Promo.com rating
29 Promo.com Reviews
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Joyce B
Insightful and Affordable: Empowering Data-Driven Decisions
they provide me with detailed insights that help me make data-driven decisions. The pricing for the software is very reasonable considering its high quality
October 21, 2024
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Joan Williams
Enhanced Productivity: Seamless Integration and Reliable Performance
it seamlessly integrates with other tools I use, enhancing my productivity. The software's performance has been consistently reliable
October 15, 2024
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Sarah Smith
Promo.com: A Reliable Platform for Distinctive Business Content
My experience with Promo.com has been quite satisfactory! The content is unique and has a certain charm to it. I subscribed to their service for a full year and they were consistent with their billing, which shows their commitment to transparency. Initially, I had a neutral opinion about them, but over time, I've come to appreciate their service. If you're looking for a platform that can provide content to elevate your business, Promo.com is the place to be. They offer distinctive ads that are sure to catch the eye and potentially increase your follower base.
October 7, 2024
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Henry Jones
My Adventure with Promo-Com: A Journey of Discovery and Learning
I joined the promo-com community a month ago and it's been quite an adventure! Initially, I had some challenges downloading videos, which led me to an unexpected journey of discovery. Each time I tried to download, I was directed to a pay to upgrade page, even though I had already upgraded. It was like a treasure hunt, trying to figure out the path to my downloads.I reached out to their customer service, who were always ready to assist. They provided me with a download link and reassured me that the issue was resolved. It was like having my own personal tech support team, always there to help me out.However, the challenge persisted. Each time I created a video and tried to download it, I found myself back at the pay to upgrade page. It was like a game, trying to find the right way to my downloads.I've submitted four tickets to tech support and spent hours with customer service. It's been a learning experience, understanding the intricacies of the software and the dedication of the support team. Despite the ongoing issue, I'm optimistic that a resolution is on the horizon. It's been a rollercoaster ride with promo-com, but one that's filled with learning and growth.
September 30, 2024
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Amy
Customization and Integration with Promo Com.se
I've been able to customize it to fit my specific needs. The integration capabilities of promo com.se are impressive
September 23, 2024
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Irene M
Maximizing Software Potential: A Review
they have helped me get the most out of the software.
September 16, 2024
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Anthony F
Promo has been Outstanding.
Promo has been amazing. Their retention manager, Mr. Micheal Shtern, is incredibly helpful and focused on customer satisfaction! He deserves 5 stars, a promotion, and a significant pay raise. If it weren't for him, I would have easily left promo.com for their competitors.
September 9, 2024
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Doris J
Experiencing the Magic of Slidely Promo: A User's Journey
I've had and continue to have a fantastic experience with Promo-com. The live services are top-notch and the chat support offers valuable feedback. I was blown away the first time I used this software and quickly saved up to buy it. The software is incredible, speedy, and user-friendly. It allows me to get all my videos in full HD. What I appreciate the most is its ease of use and cool interface. I switched to Promo.com because it feels more like home and provides everything I need, such as a music editor and text editor.
September 2, 2024
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Keith B
Efficient and Versatile Software with Excellent Support
any issues or questions I've had were addressed promptly and professionally. The software's features are robust and versatile
August 26, 2024
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Helen Smith
Stellar Software Experience with Promo.com!
I am using the Promo.com software for our inbound marketing strategies to generate leads and drive traffic to our website. We also intend to use videos in drip campaigns and our sales team will utilize them in demo situations. Within my first 24 hours of use, I had two questions which were expertly answered by the 24/7 chat representatives, which I was extremely pleased with. The software is very easy to use, has an intuitive user experience, and offers excellent automation. It provides exceptional value for the cost and the customer service is responsive, swift, knowledgeable, and effectively answers questions. The software's library is incredible and unmatched, and having licensed music available is a huge advantage. However, it would be beneficial to have music on a timeline slider like the clips and captions, to accommodate musical transitions within a single video. Currently, if I need to add a new video clip, the software requires manual shifting of all the captions to get them back in alignment, which can be time-consuming.
August 20, 2024
