What is Melio?
Pros from reviewers
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Free ACH feature: Melio offers a free Automated Clearing House (ACH) feature, which is a network used for electronic payments and money transfers. This feature is particularly appreciated by users for its cost-effectiveness and convenience
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Excellent customer service: Despite some criticisms, many users have praised Melio's customer service for being outstanding, efficient, and quick to resolve issues. The support team is easily reachable through live chat during weekdays
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Cost-effective: Melio is a cost-effective solution for managing payments, especially when compared to its competitors. It offers free payments when using a bank account, and provides options for who pays the fee - the user or their client. This affordability is a significant advantage for small businesses and freelancers.
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Ease of use: Melio is praised for its simplicity and straightforwardness, making it an efficient tool for managing payments and invoices. Its clean interface and easy-to-navigate platform make it a preferred choice for freelancers, accountants, and small businesses
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Seamless integration: Melio integrates flawlessly with QuickBooks Online (QBO), allowing users to manage all their clients, incoming and outgoing transactions, and history from one platform. This integration saves users countless hours in bookkeeping
Cons from reviewers
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Vendor linking issues: Users have reported that when vendors are added with their Melio links, a new vendor is created and is not linked to the one that already exists in QuickBooks. This can cause confusion and extra work
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Declined expedited payments: Some users have reported that Melio consistently declines all expedited payments, regardless of the amount. This has caused issues for clients and resulted in late payments
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Web interface issues: While Melio is generally user-friendly, some users have reported that the web interface can be somewhat clumsy for desktop users
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Lack of certain features: Some users have mentioned that Melio lacks a few features, such as requiring a W9 for certain vendors before allowing payment and not accepting pre-payments or retainers. This can be frustrating for users who need these features.
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Poor customer service: Despite the overall positive reviews, some users have reported issues with Melio's customer service. They have mentioned that the response time is slow and there is no direct phone support, which can be frustrating when immediate assistance is needed
$100 cashback on your first payment of $200 or more on Melio
Get $100 cashback on your first payment of $200 or more on Melio and up to $100 savings with Secret.
Main features
Starting Price
Free Plan
Automate your payments
Get paid with peace of mind
Maintain full control over operations
Streamline your workflow
Pay with ease
Starting Price
N/A
Free Plan
No
Automate your payments
Get paid with peace of mind
Maintain full control over operations
Streamline your workflow
Pay with ease
$100 cashback on your first payment of $200 or more on Melio
Get $100 cashback on your first payment of $200 or more on Melio and up to $100 savings with Secret.
How Melio compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
$100 cashback on your first payment of $200 or more on Melio
Save up to $100
QuickBooks and Melio are popular financial management tools that cater to different aspects of business operations. One critical difference between them is their core functionality. QuickBooks is a comprehensive accounting software, while Melio is a payment processing platform. This distinction is essential when considering which tool best suits your business needs.
QuickBooks is designed to manage all aspects of your business's finances, including invoicing, expense tracking, payroll, tax preparation, and financial reporting. It provides an all-in-one solution for small to medium-sized businesses looking to streamline their accounting processes. QuickBooks offers a range of plans tailored to different business sizes and needs, each including various features such as inventory management, project tracking, and multi-user access. It’s particularly useful for businesses that require detailed financial oversight and want to keep all their accounting tasks in one place.
On the other hand,...
Melio
Billing software
$100 cashback on your first payment of $200 or more on Melio
Save up to $100
QuickBooks
Optimize your accounting and invoicing management with ease.
Melio and Stripe are both payment processing platforms, but they cater to different business needs and offer distinct functionalities. Understanding the differences between them is crucial for choosing the right solution for managing business transactions.
One of the main differences between Melio and Stripe lies in their primary target audiences and application focuses. Melio is specifically designed for small to medium-sized businesses that need to manage accounts payable and receivable efficiently. It allows businesses to pay any invoice with a bank transfer for free or with a credit card, even if vendors only accept checks. This makes Melio particularly useful for managing cash flow and extending payment terms. Additionally, Melio supports simplifying payment processes without needing extensive technical integration.
On the other hand, Stripe caters to a broader range of businesses, from small startups to large enterprises, and is highly favored for its e-commerce and online...
Who is Melio best for according to our reviewers?
Small Business Owners: Entrepreneurs who run small businesses and require a platform to automate their bills or payments and manage all their clients from one place
Accountants: Financial experts who can benefit from Melio's seamless integration with accounting software, making payment processing simpler and more efficient
International Clients: Users who operate globally and need a reliable tool for managing payables and forecasting cash flow, despite Melio's limitations in accepting pre-payments or retainers
Dissatisfied Users: Individuals who have had negative experiences with Melio, particularly with expedited payments being declined, and are seeking alternative platforms for their accounts payable needs.
Freelancers: Professionals who work independently and need a simple and efficient tool for managing their finances, including paying bills and invoices
$100 cashback on your first payment of $200 or more on Melio
Get $100 cashback on your first payment of $200 or more on Melio and up to $100 savings with Secret.
Melio Reviews
4.7
Melio rating
4.0
Ease of use
3.5
Customer service
4.2
Value for money
4.5
Likelihood to recommend
3.9
Features
27 Melio Reviews
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Dennis
Commendable Customer Service at Melio: Responsive and Helpful
The customer service at Melio is commendable. They're responsive and helpful, which makes the overall experience even better
October 5, 2024
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Hannah
Effortless Business Payments with Intuitive Software
it's made managing my business payments significantly easier. The software is intuitive and easy to navigate, which has saved me a lot of time
September 28, 2024
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David Rodriguez
Melio: Unbeatable Integration with QBO and Top-Notch Customer Service
There were some initial problems with Melio, but most of them have been fixed and the customer service has been outstanding. I've enjoyed working with them to resolve issues and smooth out glitches. The app's simplicity and its flawless integration with QBO have saved me countless hours for each client I manage bookkeeping for. I value how fast and easy it is to use, and how everything is consolidated on one platform - incoming and outgoing transactions, and history. I adore everything about Melio, particularly its free ACH feature and QBO integration. It's become my primary tool for client bill payments and payment processing. I can monitor all their receivables and payables and make or receive payments with just a click. I recommend it to my clients and use it almost daily myself. I appreciate that it provides options for who pays the fee - me or my client - and how they want to be paid, via check or ACH. However, the ACH option can take up to.
September 21, 2024
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Samuel W
Melio: A Versatile Tool for Every Business
I've recommended Melio to several colleagues already. It's a versatile tool that can benefit any business, regardless of size or industry.
September 14, 2024
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Zephyr S
Efficient Payment Solution that Delivers
I consider Melio to be an exceptional software due to its flawless integration with our accounting software and its capability to send paper checks without the necessity for printing and mailing. The customer service is exceptional and promptly resolves any issues. Currently, there's nothing I dislike about the software, although I do wish for a better interface and a more detailed dashboard in the future. I selected Melio because it integrates with our accounting software and removes the need to re-input vendor information. The Melio team responded to my review, expressing their gratitude for my feedback and their dedication to enhancing their product and service.
September 9, 2024
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Linda C
Melio's Standout Scheduling Feature: Ensuring Smooth Payment Planning
The scheduling feature on Melio is a standout. It allows me to plan payments in advance, ensuring that everything runs smoothly
August 31, 2024
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Anthony W
Working with Nechial was fantastic!
Nechial did an excellent job in identifying the main issue I was facing. When he encountered a roadblock, he escalated it to his supervisor and managed to resolve it swiftly. Great job, Nechial! Thanks to the team!
August 25, 2024
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Carolyn F
Melio: Excellent for Bill Payments, Adequate for Receivables
Melio is incredibly easy for me to set up and use. The integration process is quick, simple, and reliable. I can enter bills in QBO and have them in Melio, and if necessary, set up payments so all my client has to do is approve them. This has been a game changer for managing payables and forecasting cash flow, especially for my international clients. However, Melio lacks a few features. It should require a W9 for certain vendors before allowing payment and it's frustrating that it doesn't accept pre-payments or retainers. Some of my clients need this feature and others have had payment failures because they misunderstood the question and answered incorrectly. Overall, the accounts payable side is stronger than the accounts receivable side. I chose Melio because it offers a faster setup, a better interface, and I had a very bad experience with Bill.com previously. I switched to Melio because it's faster, online, and provides full details of the transactions. It also allows approval.
August 19, 2024
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Sophia
Efficient Invoice Management with Melio: A Game-Changer for Payment Organization
I've found the invoice management feature on Melio particularly useful. It's helped me stay organized and on top of my payments
August 10, 2024
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Randy Rodriguez
Encountered a Compliance Issue with a Client's
I had a compliance issue with a client's account and needed to contact Melio's support. There was no phone number, so I used the live chat. Initially, I interacted with an AI, but after following the prompts, I was able to speak to an agent. The support I received was pleasant, but I wish there was an option to speak to an agent directly at the start of the chat to save time.
August 5, 2024
