What is SAP Concur?
Pros from reviewers
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Superior user-friendly interface: SAP Concur is praised for its intuitive and user-friendly interface, making it easy for users to navigate and perform tasks
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Seamless integration with ERP systems: The software integrates seamlessly with existing accounting ERP systems, allowing for real-time data transfer and efficient expense management
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Customizable and robust features: SAP Concur offers a wide range of features, including expense tracking, custom workflows, and policy exception highlighting, which are often lacking in other commercial enterprise software.
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Remote review and approval: SAP Concur allows for remote review and approval of expenses, resolving many issues related to distance and time
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Time and cost efficiency: Users have reported that SAP Concur helps to conserve time and energy, and cuts down on expenses, making it a cost-effective solution for businesses
Cons from reviewers
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High cost: Despite its robust features and seamless integration with accounting ERP, SAP Concur is often criticized for its high cost, especially for small businesses. It would be beneficial if more affordable plans were offered
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User interface issues: While some users find SAP Concur user-friendly, others find the user interface mediocre and not intuitive. There have been calls for the interface to be simplified for better user experience
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Time-consuming online booking feature: Users have reported that the online booking feature can be time-consuming. When selecting flights and trying to book, another screen appears with alternative flights, which extends the process
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Increased workload: Some users have reported that implementing SAP Concur has actually increased their workload, with complaints from both end users and administrators. There have been instances where companies have considered reverting back to paper forms due to the complexity and time-consuming nature of the software.
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Inconsistent development environment: Users have reported bugs in developer support and new APIs, with some new APIs not even working in sandbox environments. The product support team is also not quick to respond, and the API documentation is often found to be inadequate
Main features
Starting Price
Free Plan
Multi-language
Categorization/Grouping
Single sign on
Stay compliant
Expense claims
Starting Price
N/A
Free Plan
No
Multi-language
Categorization/Grouping
Single sign on
Stay compliant
Expense claims
How SAP Concur compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
SAP Concur and Expensify are two leading expense management platforms that share common features, such as expense tracking, receipt scanning, and automation capabilities. However, a significant difference between these platforms lies in their target markets and the depth of their features, which influences their use cases.
Expensify is primarily designed for small to mid-sized businesses or individuals who need a straightforward, easy-to-use expense reporting solution. Its intuitive user interface allows users to quickly scan receipts, automatically categorize expenses, and create expense reports with minimal effort. Expensify is known for its simplicity, making it popular among startups, freelancers, and growing businesses looking for an affordable and efficient way to manage expenses without unnecessary complexity.
Conversely, SAP Concur caters to large enterprises with complex expense, travel, and invoice management needs. Concur offers an extensive suite of features, including...
SAP Concur
Streamlining travel, expense, and invoice management
Expensify
Expense management, simplified.
50% off annual subscriptions for 6 months on Expensify
Save up to $1,080
Who is SAP Concur best for according to our reviewers?
Large Enterprises: Large enterprises can utilize SAP Concur for its features typically lacking in other commercial enterprise software, especially in expense tracking and claims, and custom and approval workflows. However, the user interface may be mediocre and there may be bugs in the developer support and new APIs
Travel Managers: SAP Concur simplifies travel management activities, reducing the need for a large travel office. Most activities can be managed directly by the employees and the integration with the SAP ERP system allows real-time data sending to the Finance/Controlling office
Consultants: SAP Concur is ideal for consultants who need to approve and align hundreds of expenses with their accounting. The software provides a user-friendly interface and seamless integration with accounting ERP
Small Businesses: Despite its cost, small businesses can benefit from SAP Concur due to its superior interface and cost/benefit analysis. It also offers specific add-ons to increase efficiency
Frequent Business Travelers: Frequent business travelers can benefit from SAP Concur's seamless integration with apps regularly used for business travel, like Lyft, Uber, and travel agency apps. However, the online booking feature can be time-consuming.
SAP Concur Reviews
4.1
SAP Concur rating
4.0
Ease of use
4.0
Customer service
4.0
Value for money
4.0
Likelihood to recommend
4.2
Features
28 SAP Concur Reviews
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Joseph Davis
Exploring the Strengths and Weaknesses of SAP Concur
Overall, I'm fairly satisfied with SAP Concur. I don't travel often, so the time it takes to book and report expenses is bearable. As an admin, setting up new users can be complicated and I can't do it without notes, but this could be more related to my company's policies than the software itself. Reimbursing expenses is simple and practical. However, the online booking feature can be time-consuming. When I select flights and try to book, another screen appears with alternative flights, which extends the process.
October 13, 2024
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Margaret B
Raving Review: SAP Concur - The Ultimate Solution for Streamlined Travel and Expense Management
As a consultant, I frequently recommend SAP Concur to my clients for its comprehensive suite of features. From travel booking to expense reporting, it covers all bases in a user-friendly package
October 5, 2024
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Kian S
An In-Depth Review: The Precision and User-Friendliness of SAP Concur
I absolutely love using SAP Concur! Over the years, I've had the opportunity to use a variety of expense platforms, but none have been as comprehensive as this one. As someone who uses their own car for work, I appreciate how thorough the system is. It consistently prompts me to add more fuel receipts, ensuring that every mile I drive for work is accounted for. While I personally don't claim the VAT, I can see how this feature would be beneficial for my company. What I find particularly impressive is the attention to detail. The requirement to add comments and itemize expenses may seem daunting at first, but it actually makes the system incredibly precise. It ensures that every penny spent is tracked and accounted for, which is crucial when I'm submitting my monthly claim. After all, I drive approximately 3, miles a year for work, and it's important that I'm reimbursed for every single one of those miles. The level of detail required by SAP Concur might seem overwhelming at first, but once you get the hang of it, it's actually quite user-friendly. It's a robust system that leaves no room for error, ensuring that I'm always reimbursed correctly. If I could, I'd give it more than five stars!
September 29, 2024
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Joseph Davis
SAP Concur: Simplifying Expense Management for Small Businesses
As a small business owner, I appreciate how SAP Concur has made expense management more manageable. The software's scalability means it can grow with my business
September 24, 2024
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Anna Jones
Efficient Invoice Management with SAP Concur: A Lifesaver for Executive Assistants
As an executive assistant, I find the invoice management feature of SAP Concur extremely helpful. It allows me to easily track and manage invoices, reducing the risk of late payments or missed invoices
September 15, 2024
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Amber N
Exploring the Intriguing Features of SAP Concur for Business Travel
I've found SAP Concur to be the most intriguing app for business travel. Every time I've tried to book a flight, it's been an adventure, with the system keeping me on my toes. This has often resulted in the price of the flight fluctuating, adding an element of surprise to my travel planning. I've been engaging with the app to book a flight for the past five days and this is my third attempt, during which the flight's price has risen from £23 to £296. This has not only provided me with hours of engaging interaction but also facilitated a dialogue with a senior manager due to the price increase exceeding our business budget. I strongly encourage businesses looking for a travel booking system to embrace this app for its unique features and consider it as a viable option.
September 9, 2024
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Charles R
SAP Concur Streamlines Travel Management Tasks
My overall experience with SAP Concur has been positive. It has simplified my company's travel management activities, reducing the need for a large travel office. Most activities are now managed directly by the employees. The integration with the SAP ERP system allows us to send data in real time to our Finance/Controlling office. The best feature is the ability for each employee to independently book travel, speeding up the process and reducing the effort required by the travel manager. However, I believe the user interface could be simplified.
August 31, 2024
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Jasper
Mastering Expenses with Ease - A Learning Curve Worth Climbing
Overall, I find that Concur performs its job well. Over time, I've picked up a few tricks that make it easier to use. While the user interface isn't the most intuitive, I've noticed SAP's efforts to improve it, which gives me hope for the future. I've been using this tool for many years, creating and approving 1-4 reports per month, and I've developed an efficient system for managing expenses. I would appreciate more features to assist with my reports, such as templates for regular expenses. For instance, if I have a recurring bill, it would be helpful to mark it as a template and copy it into my future reports, only needing to adjust the receipt image or entry date. This would save me a lot of time. SAP Concur is a standard tool in the industry, and its features and functions justify its market share. I value the seamless integration with apps I regularly use for business travel, like Lyft, Uber, and our travel agency app.
August 24, 2024
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Jessica C
SAP Concur: Improving Budgeting and Forecasting Accuracy
As a finance director, I value the transparency and control that SAP Concur provides over our company's spending. The real-time visibility into expenses has greatly improved our budgeting and forecasting accuracy
August 17, 2024
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Bryan
Five-Star Review: NYU's Successful Transition to SAP Concur
I would happily give SAP Concur a full five-star rating! My employer, New York University, recently transitioned to this software for managing our travel and expense items and it has been a complete game-changer. Everyone, from faculty members to administrators, is raving about it. Out-of-pocket expenses are being processed seamlessly and SAP Concur's tech teams are always ready to assist. Even our own tech managers and finance directors at NYU are extremely impressed. It makes me wonder if they were inspired by the fantastic Trust Pilot reviews before making this decision.
August 12, 2024
