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Centrahub crm Reviews

4.3 (19 reviews)

CentraHub CRM is a comprehensive, cloud-based customer relationship management software offering sales, marketing, and service automation features. It provides real-time data analytics and reporting, enabling businesses to monitor customer interactions, streamline operations, and boost sales efficiency. Suitable for all business sizes and industries, CentraHub CRM also supports integration with numerous third-party applications for increased functionality.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Centrahub crm?
  • 04How Centrahub crm compare to similar software?
  • 05Who is Centrahub crm best for according to our reviewers?
  • 06Centrahub crm Reviews

What is Centrahub crm?

CentraHub CRM is a comprehensive customer relationship management software that is fully customizable and designed to streamline sales, marketing, and service operations. It offers features such as lead and contact management, sales and marketing automation, customer support, social media integration, and real-time analytics. The software supports multi-channel communication and has a user-friendly interface. It is cloud-based, offering flexibility and accessibility from anywhere. CentraHub CRM is scalable to grow with business needs and is an effective tool for enhancing customer relationships and boosting productivity. Special promotions are currently available for businesses looking to improve their operations with this robust software solution.

Pros from reviewers

  • Ease of use: CentraHub CRM is appreciated for its user-friendly nature and good user interface, making it easy for businesses to navigate and use

  • Price/Value: The software offers great functionalities similar to other high-end CRM systems but at a much more affordable price, providing excellent value for money

  • Integration: The software's Restful APIs are user-friendly and can easily connect with third-party applications, allowing businesses to integrate with their ERP and other internal tools

  • Campaign Management and Analytics: The software is beneficial for businesses dealing with high volume and low margin deals, providing crucial campaign management and analytics tools.

  • Custom Support and Personalization: CentraHub CRM offers tailored solutions for different industries, such as real estate, and provides excellent customer support, including implementation and API training

Cons from reviewers

  • Limited default integration plugins: The software's default integration plugins, particularly for property portals, are limited, which can restrict its functionality and ease of use

  • Lack of customer support for further customization: After the initial implementation, there can be a lack of customer support for further customization and essential changes required for the software, which can hinder its effectiveness and usability

  • Tedious customization process: The process of customizing CentraHub CRM can be somewhat tedious and the links between modules can be cumbersome, which can slow down workflow and productivity

  • Dashboard needs enhancement: The dashboard lacks many chart options that are typically used in other software like MS Excel or Tableau for analysis, which can limit its functionality and user-friendliness

  • Calculation feature doesn't meet expectations: The calculation feature in the software doesn't meet expectations, as calculations only happen when going through the cell, which can slow down workflow and productivity.

Main features

Starting Price

N/A

Free Plan

No

Customer Relationship Management

Marketing Automation

Sales Automation

Analysis and Reporting

Service Automation

Who is Centrahub crm best for according to our reviewers?

  • Businesses dealing with high volume and low margin deals: These businesses find the Campaign Management and Analytics features of CentraHub CRM crucial for their operations. The software's ease of use, price/value, custom support, and personalization are highly appreciated

  • Small and medium-sized businesses: CentraHub CRM is user-friendly and cost-effective for small and medium-sized businesses. However, there can be a lack of customer support for further customization and essential changes required for the software

  • Real estate businesses: CentraHub CRM offers a tailored solution for real estate businesses, including a visual interface of inventory that's been sold, booked, and reserved. It also has an excellent set of project management tools that simplify daily tasks

  • Franchise businesses: CentraHub CRM is used to manage franchise businesses and estimation processes, mainly for pre-sales activities. The software is flexible and easy to use based on process needs, but the calculation feature may not meet all expectations

  • Administrators of CentraHub CRM: Administrators appreciate the user-friendly nature and good user interface and experience of CentraHub CRM. However, the initial implementation period can be quite tedious as it requires a lot of explanation.

    • Centrahub crm Reviews

    4.3

    Centrahub crm rating

    4.0

    Ease of use

    4.0

    Customer service

    3.9

    Value for money

    4.0

    Likelihood to recommend

    3.8

    Features

    19 Centrahub crm Reviews

    4.3 (19 reviews)
    Leave a review

    • Nicole G

      Highly Effective Lead Management: CentraHub CRM Boosts Conversion Rates

      The lead management feature of CentraHub CRM is highly effective. It has helped us track and nurture our leads, resulting in improved conversion rates

      June 3, 2024

    • Donald N

      Quality Solution with Comprehensive Business Features

      The CentraHub CRM software encompasses various business aspects and has impressive graphs and dashboards. If well-managed, it can fulfill all customer needs. However, the reporting section could use some enhancements and additional automation. I opted for CentraHub CRM due to its reputed technical and customer support in UAE. The vendor responded positively, expressing pleasure that I appreciated their customer support and pledged to improve other areas for my complete satisfaction. They also urged me to contact their support team for any required improvements.

      May 25, 2024

    • Heath

      CentraHub CRM: Scalable Solution for Growing Businesses

      As a business owner, I am impressed with the scalability of CentraHub CRM. It has been able to accommodate our growing needs without compromising on performance or efficiency

      May 21, 2024

    • Margaret R

      Taking the Leap with CentraHub

      I find the customization process in CentraHub CRM somewhat tedious and the links between modules cumbersome. While the after-sales service is prompt, the resolution quality from some team members falls short. However, I appreciate the simplicity of converting reports into snapshots or dashboards. The visual appeal of these dashboards helps me gain insights in an engaging way. I primarily switched to CentraHub CRM for its visual appeal and ease of reports.

      May 12, 2024

    • Bruce F

      Boosting Productivity with Intuitive Software Features

      its intuitive interface and robust features have significantly improved our productivity. The software's automation capabilities have streamlined our workflow, allowing us to focus more on customer engagement

      May 6, 2024

    • Cynthia R

      Commendable Customer Support from CentraHub CRM

      The customer support service of CentraHub CRM is commendable. They were prompt and helpful in addressing my queries and concerns

      April 29, 2024

    • Persephone M

      Ideal Solution for Real Estate & Construction Businesses

      I have a very positive impression of CentraHub CRM. It offers a tailored solution for real estate, including a visual interface of inventory that's been sold, booked, and reserved. It also has an excellent set of project management tools that simplify our daily tasks. The software keeps everything in check, alerting the relevant departments with necessary notifications and approvals. CentraHub has an amazing team, with one individual in particular playing a crucial role in finalizing our deal and assisting with implementation and API training. The software's Restful APIs are user-friendly and can easily connect with third-party applications, which has allowed us to integrate with our ERP and other internal tools. However, the user interface could use some improvement, and the default integration plugins with property portals are limited. A graphical interface view for workflows would be beneficial for managing complexities. I chose CentraHub CRM because it offers great functionalities, similar to Salesforce CRM, but at a much more affordable price.

      April 20, 2024

    • Douglas Miller

      CentraHub CRM: A Sales Manager's Dream Tool

      As a sales manager, I found CentraHub CRM to be an excellent tool for managing my team's activities

      April 13, 2024

    • Timothy G

      CentraHub CRM: A User's Perspective on Focus-9

      After the implementation team completed their tasks, I noticed a lack of customer support for further customization and essential changes required for the software. This became evident during usage and analysis. The software is user-friendly and cost-effective for small and medium-sized businesses. We were promised features of Focus-9, but we are still only able to use the features of Focus-8. We opted for CentraHub CRM because we were impressed by a demo of its features when we purchased the Focus RT Software. In 2019, we transitioned to Focus-9 when we launched our first retail store in Dubai Mall. Regrettably, no one from the technical team in the UAE offices has addressed the various issues with the reports and discrepancies in the output of the existing reports. The support from the local UAE team has been very disappointing. We switched to CentraHub CRM due to the absence of VAT, the inability to apply landed cost to inventory, and the inability to capture levels of data related to sales and expenses.

      April 13, 2024

    11 to 19 of 19 results

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