General information about Centrahub crm
CentraHub CRM is a robust, fully customizable customer relationship management software designed to streamline sales, marketing, and service operations. It offers a comprehensive suite of features including lead and contact management, sales automation, marketing automation, customer support, and social media integration.
The software provides real-time analytics and reporting tools to help businesses track performance and make data-driven decisions. CentraHub CRM also supports multi-channel communication, allowing businesses to connect with customers via email, phone, chat, and social media. Its user-friendly interface makes it easy to navigate and use.
With its cloud-based deployment, it offers flexibility and accessibility from anywhere at any time. It's a scalable solution that can grow with your business needs. Overall, CentraHub CRM is a powerful tool for businesses looking to enhance customer relationships and boost their productivity.
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See alternatives to Centrahub crm like HoneyBook or Streak.What is Centrahub crm used for?
CentraHub CRM is a valuable tool for small businesses looking to optimize their customer management. It allows for the centralization of all customer interactions, thus facilitating the tracking of leads and contacts. For example, a small business can automate its sales processes, freeing up time to focus on other aspects of the business. Moreover, with its integration with social media, businesses can easily interact with their customers across different platforms. Thanks to its cloud-based deployment, employees can access customer information at any time, anywhere, thereby promoting productivity and efficiency.Centrahub crm features
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Customer Relationship Management
CentraHub CRM is designed to manage and analyze customer interactions throughout the customer lifecycle -
Marketing Automation
The software provides tools for email marketing, campaign management, and lead generation. -
Sales Automation
It automates the sales processes by integrating sales, marketing, and service activities. -
Analysis and Reporting
It includes real-time analysis and reporting tools for data-driven decision making. -
Service Automation
CentraHub CRM offers features such as ticket management, service level agreement tracking, and knowledge management to streamline customer service processes.
19 Centrahub crm Reviews
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Lauren Davis
Expectations Unmet with CentraHub CRM: A Tale of Lost Orders and Unhappy Management
We are currently not meeting our expectations with CentraHub CRM, experiencing issues like order loss that are causing dissatisfaction among our management. However, we do value its web-based feature that enables us to use it anywhere, its control over pricing and customers, and its ERP integration that minimizes office work. We selected CentraHub CRM based on its demo and switched to it hoping for improved service and customer support.
August 13, 2024
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Judy E
Good Software, but Implementation Takes Time
I am using CentraHub-CRM to manage my franchise business and estimation processes, mainly for pre-sales activities. The software is flexible and easy to use based on our process needs. We use it to create quotations and sales orders, but the calculation feature doesn't meet our expectations. The calculations only happen when we go through the cell, otherwise, they don't. I suggested that as soon as a product is selected in the quotation, the rest of the calculations should be done simultaneously, or at least when the document is saved. The vendor responded to my review and suggestion, promising to improve the sales order creation and calculation process and to update me once the changes are implemented.
August 6, 2024
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Larry E
Centra Hub: Enhancing the Sales Process
I find CentraHub CRM to be a good software overall, with its ease of use and flexibility being its main strengths. I value the ability to tailor the system to our needs and the robust admin rights that can accommodate future needs. However, I am let down by the dashboard, which I feel needs significant enhancement. It lacks many chart options that we typically use in MS Excel or Tableau for our analysis. For example, in CentraHub, if we select both Value and Quantity options, the bar chart for Quantity doesn't display correctly because both options rely on the same axis. This is unlike in Excel where we can establish two different axes for Value and Quantity. Despite this, we intend to use CentraHub for our other sales channels.
July 29, 2024
Centrahub crm: Pros & Cons
Pros
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Enhanced Customer Service: The software provides a 360-degree view of customers, enabling businesses to provide personalized and efficient service
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Streamlined Sales Process: CentraHub CRM helps automate routine tasks, allowing sales teams to focus more on closing deals and less on the mundane aspects of the sales process
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Improved Decision Making: With its robust reporting and analytics features, CentraHub CRM provides valuable insights that can guide strategic decision making.
Cons
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Lack of customization: CentraHub CRM has limited options for customization, making it difficult to tailor the software to specific business needs
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Steep learning curve: The software is complex and can be difficult for beginners to understand and use effectively
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Limited third-party integrations: CentraHub CRM does not integrate well with many other popular business software, which can limit its functionality and usefulness.
Why is Centrahub crm better than other CRM software?
Centrahub crm is better at number of features than Streak: 90 vs 52
Centrahub crm is more versatile than CXFirst: 90 vs 52
Centrahub crm has more options than ColdCRM: 90 vs 52
