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Centrahub crm Reviews
4.3 (19 reviews)

CentraHub CRM is a comprehensive, cloud-based customer relationship management software offering sales, marketing, and service automation features. It provides real-time data analytics and reporting, enabling businesses to monitor customer interactions, streamline operations, and boost sales efficiency. Suitable for all business sizes and industries, CentraHub CRM also supports integration with numerous third-party applications for increased functionality.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Centrahub crm?
  • 04How Centrahub crm compare to similar software?
  • 05Who is Centrahub crm best for according to our reviewers?
  • 06Centrahub crm Reviews

What is Centrahub crm?

CentraHub CRM is a comprehensive customer relationship management software that is fully customizable and designed to streamline sales, marketing, and service operations. It offers features such as lead and contact management, sales and marketing automation, customer support, social media integration, and real-time analytics. The software supports multi-channel communication and has a user-friendly interface. It is cloud-based, offering flexibility and accessibility from anywhere. CentraHub CRM is scalable to grow with business needs and is an effective tool for enhancing customer relationships and boosting productivity. Special promotions are currently available for businesses looking to improve their operations with this robust software solution.

Pros from reviewers

  • Ease of use: CentraHub CRM is appreciated for its user-friendly nature and good user interface, making it easy for businesses to navigate and use

  • Price/Value: The software offers great functionalities similar to other high-end CRM systems but at a much more affordable price, providing excellent value for money

  • Integration: The software's Restful APIs are user-friendly and can easily connect with third-party applications, allowing businesses to integrate with their ERP and other internal tools

  • Campaign Management and Analytics: The software is beneficial for businesses dealing with high volume and low margin deals, providing crucial campaign management and analytics tools.

  • Custom Support and Personalization: CentraHub CRM offers tailored solutions for different industries, such as real estate, and provides excellent customer support, including implementation and API training

Cons from reviewers

  • Limited default integration plugins: The software's default integration plugins, particularly for property portals, are limited, which can restrict its functionality and ease of use

  • Lack of customer support for further customization: After the initial implementation, there can be a lack of customer support for further customization and essential changes required for the software, which can hinder its effectiveness and usability

  • Tedious customization process: The process of customizing CentraHub CRM can be somewhat tedious and the links between modules can be cumbersome, which can slow down workflow and productivity

  • Dashboard needs enhancement: The dashboard lacks many chart options that are typically used in other software like MS Excel or Tableau for analysis, which can limit its functionality and user-friendliness

  • Calculation feature doesn't meet expectations: The calculation feature in the software doesn't meet expectations, as calculations only happen when going through the cell, which can slow down workflow and productivity.

Main features

Starting Price

N/A

Free Plan

No

Customer Relationship Management

Marketing Automation

Sales Automation

Analysis and Reporting

Service Automation

Who is Centrahub crm best for according to our reviewers?

  • Businesses dealing with high volume and low margin deals: These businesses find the Campaign Management and Analytics features of CentraHub CRM crucial for their operations. The software's ease of use, price/value, custom support, and personalization are highly appreciated

  • Small and medium-sized businesses: CentraHub CRM is user-friendly and cost-effective for small and medium-sized businesses. However, there can be a lack of customer support for further customization and essential changes required for the software

  • Real estate businesses: CentraHub CRM offers a tailored solution for real estate businesses, including a visual interface of inventory that's been sold, booked, and reserved. It also has an excellent set of project management tools that simplify daily tasks

  • Franchise businesses: CentraHub CRM is used to manage franchise businesses and estimation processes, mainly for pre-sales activities. The software is flexible and easy to use based on process needs, but the calculation feature may not meet all expectations

  • Administrators of CentraHub CRM: Administrators appreciate the user-friendly nature and good user interface and experience of CentraHub CRM. However, the initial implementation period can be quite tedious as it requires a lot of explanation.

    • Centrahub crm Reviews

    4.3

    Centrahub crm rating

    4.0

    Ease of use

    4.0

    Customer service

    3.9

    Value for money

    4.0

    Likelihood to recommend

    3.8

    Features

    19 Centrahub crm Reviews

    4.3 (19 reviews)
    Leave a review

    • Lauren Davis

      Expectations Unmet with CentraHub CRM: A Tale of Lost Orders and Unhappy Management

      We are currently not meeting our expectations with CentraHub CRM, experiencing issues like order loss that are causing dissatisfaction among our management. However, we do value its web-based feature that enables us to use it anywhere, its control over pricing and customers, and its ERP integration that minimizes office work. We selected CentraHub CRM based on its demo and switched to it hoping for improved service and customer support.

      August 13, 2024

    • Judy E

      Good Software, but Implementation Takes Time

      I am using CentraHub-CRM to manage my franchise business and estimation processes, mainly for pre-sales activities. The software is flexible and easy to use based on our process needs. We use it to create quotations and sales orders, but the calculation feature doesn't meet our expectations. The calculations only happen when we go through the cell, otherwise, they don't. I suggested that as soon as a product is selected in the quotation, the rest of the calculations should be done simultaneously, or at least when the document is saved. The vendor responded to my review and suggestion, promising to improve the sales order creation and calculation process and to update me once the changes are implemented.

      August 6, 2024

    • Larry E

      Centra Hub: Enhancing the Sales Process

      I find CentraHub CRM to be a good software overall, with its ease of use and flexibility being its main strengths. I value the ability to tailor the system to our needs and the robust admin rights that can accommodate future needs. However, I am let down by the dashboard, which I feel needs significant enhancement. It lacks many chart options that we typically use in MS Excel or Tableau for our analysis. For example, in CentraHub, if we select both Value and Quantity options, the bar chart for Quantity doesn't display correctly because both options rely on the same axis. This is unlike in Excel where we can establish two different axes for Value and Quantity. Despite this, we intend to use CentraHub for our other sales channels.

      July 29, 2024

    • Katherine A

      Revolutionizing Team Connectivity: CentraHub CRM Mobile App Review

      The mobile app of CentraHub CRM is a game-changer. It allows me to stay connected with my team and monitor our progress even when I am on the move

      July 22, 2024

    • Vincent G

      Efficient Task Management: CentraHub CRM Keeps Projects on Track

      As a project manager, I find the task management feature of CentraHub CRM very useful. It helps us keep track of our tasks and deadlines, ensuring that we stay on top of our projects

      July 13, 2024

    • Jennifer

      CentraHub: Top-tier CRM Solution for Small Businesses

      I value CentraHub CRM for its seamless workflow management. I'm impressed by its customizability, user-friendliness, and remote support. However, I think the installation and training could be more proactive in explaining additional features, instead of just answering questions. I chose CentraHub CRM for its superior workflow management between CRM and ERP, which was also my reason for switching to it.

      July 6, 2024

    • Austin G

      Insightful Reporting: Unveiling Performance with CentraHub CRM

      The reporting feature of CentraHub CRM is one of its best aspects. It provides comprehensive reports that give us valuable insights into our performance

      July 1, 2024

    • Thatcher

      CentraHub CRM: Enhancing Customer Understanding for Marketing Professionals

      As a marketing professional, I appreciate the advanced analytics provided by CentraHub CRM. It has helped us understand our customer behavior better and tailor our strategies accordingly

      June 24, 2024

    • Ashley Jones

      Exploring the CentraHub-CRM User Experience

      As the administrator of CentraHub-CRM, I appreciate its user-friendly nature and good user interface and experience. However, I found the initial implementation period to be quite tedious as it required a lot of explanation.

      June 18, 2024

    • Abigail B

      Seamless Integration: CentraHub CRM's Impressive Capabilities

      The integration capabilities of CentraHub CRM are impressive. We were able to seamlessly integrate it with our existing systems, making the transition smooth and hassle-free

      June 8, 2024

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