What is ActiveCollab?
Pros from reviewers
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Excellent customer service: ActiveCollab offers reliable customer service, providing prompt assistance when users encounter issues or have questions
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Comprehensive features: ActiveCollab comes with a range of useful features such as task lists, Kanban style boards, time tracking, notifications, and assignments, all of which function well to facilitate project management
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Simple and visually appealing interface: ActiveCollab has a user-friendly interface that is easy to navigate, making it an ideal choice for those who manage multiple projects
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Self-hosting capability: ActiveCollab allows for self-hosting, which is a cost-effective solution for large teams as it eliminates the need to pay per user per month
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Time tracking feature: ActiveCollab's time tracking feature allows users to monitor their time down to the specific task within projects, making it easier to invoice clients based on the time spent on each task.
Cons from reviewers
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Hidden costs: Some users have reported hidden costs associated with essential features like invoicing and time tracking, which were not made clear upfront
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Limited customization options: ActiveCollab offers a variety of features, but it lacks customization options. This can be a drawback for teams that require a more personalized project management tool
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Complex software: Despite its visually appealing design, ActiveCollab can be more complex than it first appears, making daily use a hassle for some users
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Poor customer service: Some users have reported negative experiences with customer service, including responses in poor English and unhelpful representatives
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Inefficient mobile app: The Android app has been reported to need improvement, as it does not match the functionality of the desktop web version.
Main features
Starting Price
Free Plan
Comprehensive reporting
Effortless project management
Streamlined communication
Time tracking made simple
Customizable automation
Starting Price
N/A
Free Plan
No
Comprehensive reporting
Effortless project management
Streamlined communication
Time tracking made simple
Customizable automation
How ActiveCollab compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is ActiveCollab best for according to our reviewers?
Freelancers: Independent workers who need to manage jobs, invoicing, and estimates in one place, but may find the software more complex than expected and encounter hidden costs
Web Designers: Professionals who manage multiple websites and need a simple, visually appealing interface to organize and search through their projects
Global Teams: Groups working on projects across different locations, requiring a tool for collaboration, sharing ideas, and tracking tasks and time
Creative Agencies: Teams that require efficient communication with clients, standard project brief templates, time tracking, and invoicing functionalities
New Teams: Groups that are new to project management software and need essential features for a smooth workflow, including instant notifications and time management tools.
ActiveCollab Reviews
4.5
ActiveCollab rating
4.5
Ease of use
4.5
Customer service
4.2
Value for money
4.3
Likelihood to recommend
4.5
Features
22 ActiveCollab Reviews
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Xanthe
Stunning App, Yet Lacks Practicality
I was initially attracted to ActiveCollab due to its appealing design and seemingly easy navigation. It provided a client portal and allowed me to manage my jobs, invoicing, and estimates all in one place. However, I soon discovered that the software was more complex than it first appeared, making daily use a hassle. I was also disappointed to discover hidden costs associated with the main features I needed, such as invoicing, time tracking, and using the client portal. Despite advertising a monthly cost of only $7.50, these essential features required additional payment, which was not made clear upfront. My experience with their customer service was also negative. The responses I received were in poor English, which was surprising for an international app. One customer service representative, Darla, was particularly unhelpful and rude. I chose ActiveCollab because it seemed to be the most affordable option for managing my projects, finances, and clients from one place. I switched to it because I wanted to.
April 15, 2024
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Vincent E
Mastering Project Management with ActiveCollab
Despite a few drawbacks like the search function and date entry on estimates, I consider Active Collab to be a valuable tool for our team and company. It's crucial for tracking all our projects and billings in one place. It's user-friendly and easy to implement, with straightforward staff on-boarding and an intuitive interface. However, it's disappointing that such a comprehensive and useful software lacks a full feature search function and doesn't include or auto-generate a date field on the estimate form. We primarily chose ActiveCollab because of its cost, but it also offers all the features we need.
April 14, 2024
