What is Reply io?
Pros from reviewers
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Excellent Customer Support: Users have praised the customer support team for their swift, efficient, and highly attentive response to queries and issues
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Integrated Features: Reply.io comes with integrated features like warm up for new accounts, analytics on email, sequence, and account levels, custom tracking domain feature, and Hubspot integration for syncing contacts/data
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Effective Email Automation: Reply.io's email automation is impressive, offering useful reports to identify the most effective sequences, which can be particularly beneficial for sales teams.
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Enhanced Deliverability: The software provides features like safety settings and send delays that control deliveries, ensuring improved deliverability of emails
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Improved Account Organization: Reply.io offers an excellent platform for better account organization, allowing users to manage their tasks more efficiently
Cons from reviewers
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Poor customer service: Despite clear communication and polite requests, some users have reported that Reply.io's customer service team has been unresponsive and unhelpful, leading to feelings of being undervalued as a customer
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Inaccurate email accuracy: Some users have reported that Reply.io's email accuracy is lacking, providing multiple email formats and leading to high bounce rates
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Faulty CRM integrations: Some users have reported that Reply.io's integrations with their CRM systems are faulty and constantly break, leading to decreased sales performance
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Unfair refund policy: Some users have reported that Reply.io has refused to issue refunds for unused services, prioritizing profit over customer satisfaction
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Inflexible contract terms: Some users have regretted committing to long-term contracts with Reply.io, as they have experienced decreased response rates and overall sales performance during their contract term.
20% off all plans for 12 months on Reply io
Get 20% off all plans for 12 months on Reply io and up to $2,160 savings with Secret.
Main features
Starting Price
Free Plan
Reach your prospects instantly
Collaborate with your team seamlessly
Discover new prospects
Engage your target audience
Streamline your business processes
Starting Price
$60
/ user / month
Free Plan
Yes
Reach your prospects instantly
Collaborate with your team seamlessly
Discover new prospects
Engage your target audience
Streamline your business processes
20% off all plans for 12 months on Reply io
Get 20% off all plans for 12 months on Reply io and up to $2,160 savings with Secret.
How Reply io compare to similar software?
Product
Price
$60
/ user / month
Free plan
Yes
Main features
Pros
Cons
Alternatives
Deal
Overloop and Reply.io are both powerful tools designed to help sales teams streamline outreach and automate prospecting efforts. While they share similarities in their core offerings, each platform has unique features and functionalities that cater to different types of users.
Overloop is best known for its simplicity and easy-to-use interface, making it a great choice for smaller sales teams or businesses that need an efficient way to manage their outreach without the need for extensive configuration. Overloop allows users to create targeted campaigns, track prospect interactions, and manage sales pipelines—all in a streamlined manner. It focuses primarily on email outreach, with built-in CRM functionalities that help users organize leads and gain valuable insights.
On the other hand, Reply.io offers a more comprehensive approach to sales engagement, with features beyond just email outreach. Reply.io supports multichannel communication, including LinkedIn messages, calls, and SMS,...
Reply io
Multi-channel sales engagement platform
Overloop (ex. Prospect.io)
Sales automation software
Who is Reply io best for according to our reviewers?
Sales Teams: Sales teams can benefit from Reply.io's automation and reporting features, which can simplify daily tasks and track the success of each campaign
CRM Users: Reply.io's integration with CRM systems can be beneficial for users who need to sync contacts and data, although some users have reported issues with these integrations
Marketing Teams: Marketing professionals can utilize Reply.io's email automation and analytics to control deliveries, warm up new accounts, and monitor email, sequence, and account levels
Customer Support Teams: The platform's swift and efficient response system can be a valuable tool for customer support teams, allowing them to quickly address and resolve issues
Design Enthusiasts: The user interface of Reply.io is smooth and simple, making it an appealing choice for design enthusiasts who value usability and aesthetics.
20% off all plans for 12 months on Reply io
Get 20% off all plans for 12 months on Reply io and up to $2,160 savings with Secret.
Reply io Reviews
4.5
Reply io rating
19 Reply io Reviews
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Juan Smith
Comprehensive and Insightful Analytics: Unveiling Email Performance and Improvement Areas with Reply.io
The analytics provided by Reply.io are comprehensive and insightful. They help us understand how our emails are performing and where we need to improve.
August 10, 2024
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Theresa
Efficient Email Templates: A Time-Saving Solution in Reply.io
I've found the email templates in Reply.io very useful. They are customizable and save us a lot of time in drafting emails
August 6, 2024
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Rose Williams
Time-Saving Task Automation: Empowering Strategic Focus with Reply.io
The task automation feature of Reply.io has freed up a lot of my time, allowing me to focus on more strategic aspects of my job
July 27, 2024
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Angela Miller
Decent Email Automation Software: Reply-IO Review
The email automation in Reply.io is impressive and it offers useful reports to identify the most effective sequences. However, the downside is its lack of accurate email accuracy. It gives three different email formats, leaving me to guess the best one to use. This often results in bounced emails and my sequence gets suspended once it hits a 5% bounce rate.
July 20, 2024
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Kayla Johnson
Seamless Integration: Simplifying Customer Interactions with Impressive Software
The software's integration capabilities are impressive. It seamlessly integrates with our CRM, making it easier to manage our customer interactions
July 13, 2024
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Debra Brown
Exceptional Customer Service from Reply.io
I've been particularly impressed with Reply.io's customer service. They are responsive, helpful, and always ready to assist with any issues
July 8, 2024
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Dalton S
Revolutionizing Sales with Reply.io
Reply.io has revolutionized our sales process. Its ability to track and analyze email responses has given us valuable insights into our customer base
July 1, 2024
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Brittany C
Reply.io: A Game Changer for Team Productivity
I've been using Reply.io for a few months now and it has greatly improved my team's productivity. The ability to schedule emails and automate follow-ups has been a game changer
June 22, 2024
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Jack Brown
More than an Email Campaign - Reply Fosters Partnerships
There are many services for setting up email campaigns, but Reply goes further by helping you understand what makes a campaign successful. They don't just send out emails, they help create meaningful partnerships. I can even imagine my Reply rep advising me on the length of my review title. These guys are truly great.
June 18, 2024
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Robert Brown
Preferred tool for automated cold emailing!
I absolutely love reply-io, it's my top choice for cold outreach and automation. The user interface is smooth and simple to use, which is crucial for me as a design enthusiast. The support team is always ready and quick to assist with any queries I have.
June 8, 2024
