Pros from reviewers

• Free option available: Overloop offers a free version of their software, making it accessible for businesses on a budget

• Vendor responsiveness: Overloop's vendor is responsive to user concerns and open to discussions on how to improve the software

• Excellent CRM capabilities: Overloop excels as a standalone CRM, effectively summarizing leads in each sector of the pipeline

• Appealing design: Overloop's modern and visually pleasing interface can enhance user experience

• Potential for cold email campaign support: Despite current limitations, Overloop's vendor has expressed willingness to explore how the software can assist with cold email campaigns in the future.

Cons from reviewers

• Subpar emailing feature: The emailing section of Overloop is not as robust as its competitors, offering less functionality and flexibility

• No mass emailing: Overloop does not support emailing more than one person at a time, limiting its usefulness for larger scale communication efforts

• Limited functionality: Despite its strengths as a standalone CRM, Overloop falls short as an all-in-one CRM software, lacking the comprehensive features offered by other platforms

• Limited support for email campaigns: As an outbound sales CRM, Overloop does not fully support email marketing, which can limit its effectiveness for businesses relying heavily on this form of communication.

• Misleading capabilities: Despite claims of having the same capabilities as other software, Overloop does not fully deliver on these promises, particularly in the area of email marketing