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Outfield Reviews
4.4 (17 reviews)

Outfield is a mobile CRM and data collection software aimed at enhancing field sales and marketing operations. It provides features such as GPS tracking, route planning, visit verification, and analytics. The software aids businesses in boosting productivity, improving customer engagement, and obtaining valuable insights. It is ideally suited for field sales teams, merchandisers, and distributors.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Outfield?
  • 04How Outfield compare to similar software?
  • 05Who is Outfield best for according to our reviewers?
  • 06Outfield Reviews

What is Outfield?

Outfield is a mobile, cloud-based software designed to improve field operations. It offers real-time visibility and insights into field activities, aiding in business optimization and decision-making. Features include GPS tracking, route planning, photo documentation, and customizable forms. It also includes an analytics dashboard for performance metrics. Outfield facilitates communication and collaboration among team members and can be integrated with other business systems. It is suitable for various industries including sales, marketing, and service delivery. The software helps increase productivity, enhance customer engagement, and drive growth. Special promotions are available for those looking to revolutionize their field operations.

Pros from reviewers

  • Real-Time Reporting: Outfield's real-time reporting feature and the ease of writing quick notes allows for immediate visibility in the office, improving overall efficiency

  • Efficient Time Tracking: Outfield provides hard data from the actual time spent at a check-in, improving visibility and streamlining communication across different teams

  • User-Friendly and Efficient: Outfield is user-friendly and efficient in tracking customer information and planning routes, storing past data and reducing the need for technical support.

  • Enhanced Team Communication: Outfield's news feed feature allows for seamless communication and information flow among remote employees, making it a crucial tool for tracking field team activities

  • Customer Interaction Tracking: Outfield assists in tracking visits to each customer, ensuring no customer is left without a visit for too long, and helps recall discussions from past calls

Cons from reviewers

  • Bugs on certain devices: Some users have encountered bugs on their devices, such as the iPhone X, which can disrupt the smooth operation of the software

  • Difficulty managing information influx: The software does not provide filter options to manage the influx of information, making it difficult to sort through and prioritize data

  • Limitations in backdating meetings or events: The software does not allow backdating of meetings or events when there's no cell phone service to report, causing inaccuracies in data recording

  • Inadequate categorization options: Some users feel that the software needs more categories for better organization and tracking of tasks or deals

  • Loss of existing information during changes: Whenever changes are made in the system, existing information is often lost, forcing users to redo their work.

Main features

Starting Price

N/A

Free Plan

No

Photo Documentation and Customizable Forms

Comprehensive Analytics Dashboard

Real-Time Visibility

Seamless Communication and Collaboration

GPS Tracking and Route Planning

Who is Outfield best for according to our reviewers?

  • Field Teams: Outfield is a crucial tool for tracking field team activities, providing hard data from actual time spent at check-ins and improving visibility for teams

  • Sales Representatives: Outfield assists in tracking visits to each customer, ensuring no customer is left without a visit for too long, and its feature that helps recall discussions with customers from past calls is highly valued

  • Administrators: Outfield simplifies admin tasks, providing a history of growth and detailed pictures of changes, and its reports are easy to forward and read for internal teams.

  • Remote Employees: The software's news feed feature is excellent for maintaining communication and information flow among remote employees, and it offers simple solutions for field escalations

  • Route Planners: The software is efficient in planning routes and calculating the most efficient route, and its map and directions feature is appreciated for its integration with Apple Maps

    • Outfield Reviews

    4.4

    Outfield rating

    4.0

    Ease of use

    4.5

    Customer service

    3.9

    Value for money

    4.2

    Likelihood to recommend

    4.2

    Features

    17 Outfield Reviews

    4.4 (17 reviews)
    Leave a review

    • Debra W

      Highly Recommended: Outfield - Efficient Field Team Management

      Overall, I am extremely satisfied with Outfield and would highly recommend it to any business looking for an efficient way to manage their field teams.

      July 28, 2024

    • Abigail W

      Outfield: A Reliable Tool for Field Activity Management

      Outfield has proven itself as a reliable and effective tool for managing our field activities. Its geolocation feature has been particularly useful in coordinating our field teams

      July 23, 2024

    • Jessica J

      Adaptable Tool with Stellar Support, Despite Minor Hiccups

      I appreciate Outfield's ease of use and excellent customer support. They respond immediately when we need to edit something and their team is supportive. However, we often lose existing information whenever there's a change, which is unfortunate as it's our main database and forces us to redo our work.

      July 16, 2024

    • Brittany A

      Outfield: Your Ultimate Solution for Sales Activity Tracking and Updates

      What I value most about Outfield is its feature that helps me recall my discussions with customers from past calls. It also assists me in tracking my visits to each customer, making sure no customer is left without a visit for too long. Honestly, there's nothing I dislike about the software. I'm impressed with the efficiency of the customer service team in addressing any bugs or minor fixes, ensuring swift improvements.

      July 6, 2024

    • Joe M

      Outfield App: Easy Learning and Navigation, with Handy Route Planner

      I began a new territory when we got this app and found the route planner helpful for initial visits to new customers. However, the forms don't save after being filled out. I wish I could see all the original responses from the first time I used a form, so I could just edit what has changed instead of having to fill out the entire form again.

      July 1, 2024

    • Kelly Smith

      Outfield: Affordable Excellence with Consistent Updates

      I've found the pricing of Outfield to be very reasonable considering the value it provides. The regular updates and improvements show that the developers are committed to providing a top-quality product

      June 25, 2024

    • Christopher M

      Outfield: A Handy Tool for Efficient Information Tracking

      I appreciate Outfield's map and directions feature, which lets me use Apple Maps by clicking on a location. I also like its ability to plan a trip and calculate the most efficient route. However, I've encountered lags and freezes, and sometimes lose information in drafts or have posts deleted automatically. The app opens slowly and it's frustrating that it closes each time I switch to another app, taking a long time to reopen and reboot.

      June 16, 2024

    • Roger Martinez

      Game-Changing Customer Support: Outfield Delivers Responsive and Customizable App

      I appreciate the customer support provided by Outfield, they are always responsive and helpful. The ability to customize the app to suit our specific needs has been a game-changer

      June 10, 2024

    • Emily Davis

      Six Months with Outfield: Simple, User-Friendly, and Efficient

      I find Outfield to be user-friendly and efficient in tracking customer information and planning routes. It's simple, accurate, and stores past data, reducing the need for technical support. However, it sometimes fails to display the nearby places I'm searching for, requiring me to add them manually.

      June 3, 2024

    • Joe

      Streamlining Operations with Outfield's Data-Driven Insights

      I've been able to streamline our operations thanks to the data-driven insights provided by Outfield. The app's ability to integrate with other software is a major plus, allowing us to synchronize data across various platforms

      May 26, 2024

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